
- •QoS Overview
- •“Do I Know This Already?” Quiz
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions
- •Foundation Topics
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •Bandwidth
- •The clock rate Command Versus the bandwidth Command
- •QoS Tools That Affect Bandwidth
- •Delay
- •Serialization Delay
- •Propagation Delay
- •Queuing Delay
- •Forwarding Delay
- •Shaping Delay
- •Network Delay
- •Delay Summary
- •QoS Tools That Affect Delay
- •Jitter
- •QoS Tools That Affect Jitter
- •Loss
- •QoS Tools That Affect Loss
- •Summary: QoS Characteristics: Bandwidth, Delay, Jitter, and Loss
- •Voice Basics
- •Voice Bandwidth Considerations
- •Voice Delay Considerations
- •Voice Jitter Considerations
- •Voice Loss Considerations
- •Video Basics
- •Video Bandwidth Considerations
- •Video Delay Considerations
- •Video Jitter Considerations
- •Video Loss Considerations
- •Comparing Voice and Video: Summary
- •IP Data Basics
- •Data Bandwidth Considerations
- •Data Delay Considerations
- •Data Jitter Considerations
- •Data Loss Considerations
- •Comparing Voice, Video, and Data: Summary
- •Foundation Summary
- •QoS Tools and Architectures
- •“Do I Know This Already?” Quiz
- •QoS Tools Questions
- •Differentiated Services Questions
- •Integrated Services Questions
- •Foundation Topics
- •Introduction to IOS QoS Tools
- •Queuing
- •Queuing Tools
- •Shaping and Policing
- •Shaping and Policing Tools
- •Congestion Avoidance
- •Congestion-Avoidance Tools
- •Call Admission Control and RSVP
- •CAC Tools
- •Management Tools
- •Summary
- •The Good-Old Common Sense QoS Model
- •GOCS Flow-Based QoS
- •GOCS Class-Based QoS
- •The Differentiated Services QoS Model
- •DiffServ Per-Hop Behaviors
- •The Class Selector PHB and DSCP Values
- •The Assured Forwarding PHB and DSCP Values
- •The Expedited Forwarding PHB and DSCP Values
- •The Integrated Services QoS Model
- •Foundation Summary
- •“Do I Know This Already?” Quiz Questions
- •CAR, PBR, and CB Marking Questions
- •Foundation Topics
- •Marking
- •IP Header QoS Fields: Precedence and DSCP
- •LAN Class of Service (CoS)
- •Other Marking Fields
- •Summary of Marking Fields
- •Class-Based Marking (CB Marking)
- •Network-Based Application Recognition (NBAR)
- •CB Marking show Commands
- •CB Marking Summary
- •Committed Access Rate (CAR)
- •CAR Marking Summary
- •Policy-Based Routing (PBR)
- •PBR Marking Summary
- •VoIP Dial Peer
- •VoIP Dial-Peer Summary
- •Foundation Summary
- •Congestion Management
- •“Do I Know This Already?” Quiz
- •Queuing Concepts Questions
- •WFQ and IP RTP Priority Questions
- •CBWFQ and LLQ Questions
- •Comparing Queuing Options Questions
- •Foundation Topics
- •Queuing Concepts
- •Output Queues, TX Rings, and TX Queues
- •Queuing on Interfaces Versus Subinterfaces and Virtual Circuits (VCs)
- •Summary of Queuing Concepts
- •Queuing Tools
- •FIFO Queuing
- •Priority Queuing
- •Custom Queuing
- •Weighted Fair Queuing (WFQ)
- •WFQ Scheduler: The Net Effect
- •WFQ Scheduling: The Process
- •WFQ Drop Policy, Number of Queues, and Queue Lengths
- •WFQ Summary
- •Class-Based WFQ (CBWFQ)
- •CBWFQ Summary
- •Low Latency Queuing (LLQ)
- •LLQ with More Than One Priority Queue
- •IP RTP Priority
- •Summary of Queuing Tool Features
- •Foundation Summary
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •“Do I Know This Already?” Quiz
- •Shaping and Policing Concepts Questions
- •Policing with CAR and CB Policer Questions
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Foundation Topics
- •When and Where to Use Shaping and Policing
- •How Shaping Works
- •Where to Shape: Interfaces, Subinterfaces, and VCs
- •How Policing Works
- •CAR Internals
- •CB Policing Internals
- •Policing, but Not Discarding
- •Foundation Summary
- •Shaping and Policing Concepts
- •“Do I Know This Already?” Quiz
- •Congestion-Avoidance Concepts and RED Questions
- •WRED Questions
- •FRED Questions
- •Foundation Topics
- •TCP and UDP Reactions to Packet Loss
- •Tail Drop, Global Synchronization, and TCP Starvation
- •Random Early Detection (RED)
- •Weighted RED (WRED)
- •How WRED Weights Packets
- •WRED and Queuing
- •WRED Summary
- •Flow-Based WRED (FRED)
- •Foundation Summary
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •“Do I Know This Already?” Quiz
- •Compression Questions
- •Link Fragmentation and Interleave Questions
- •Foundation Topics
- •Payload and Header Compression
- •Payload Compression
- •Header Compression
- •Link Fragmentation and Interleaving
- •Multilink PPP LFI
- •Maximum Serialization Delay and Optimum Fragment Sizes
- •Frame Relay LFI Using FRF.12
- •Choosing Fragment Sizes for Frame Relay
- •Fragmentation with More Than One VC on a Single Access Link
- •FRF.11-C and FRF.12 Comparison
- •Foundation Summary
- •Compression Tools
- •LFI Tools
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •Call Admission Control Overview
- •Call Rerouting Alternatives
- •Bandwidth Engineering
- •CAC Mechanisms
- •CAC Mechanism Evaluation Criteria
- •Local Voice CAC
- •Physical DS0 Limitation
- •Max-Connections
- •Voice over Frame Relay—Voice Bandwidth
- •Trunk Conditioning
- •Local Voice Busyout
- •Measurement-Based Voice CAC
- •Service Assurance Agents
- •SAA Probes Versus Pings
- •SAA Service
- •Calculated Planning Impairment Factor
- •Advanced Voice Busyout
- •PSTN Fallback
- •SAA Probes Used for PSTN Fallback
- •IP Destination Caching
- •SAA Probe Format
- •PSTN Fallback Scalability
- •PSTN Fallback Summary
- •Resource-Based CAC
- •Resource Availability Indication
- •Gateway Calculation of Resources
- •RAI in Service Provider Networks
- •RAI in Enterprise Networks
- •RAI Operation
- •RAI Platform Support
- •Cisco CallManager Resource-Based CAC
- •Location-Based CAC Operation
- •Locations and Regions
- •Calculation of Resources
- •Automatic Alternate Routing
- •Location-Based CAC Summary
- •Gatekeeper Zone Bandwidth
- •Gatekeeper Zone Bandwidth Operation
- •Single-Zone Topology
- •Multizone Topology
- •Zone-per-Gateway Design
- •Gatekeeper in CallManager Networks
- •Zone Bandwidth Calculation
- •Gatekeeper Zone Bandwidth Summary
- •Integrated Services / Resource Reservation Protocol
- •RSVP Levels of Service
- •RSVP Operation
- •RSVP/H.323 Synchronization
- •Bandwidth per Codec
- •Subnet Bandwidth Management
- •Monitoring and Troubleshooting RSVP
- •RSVP CAC Summary
- •Foundation Summary
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •“Do I Know This Already?” Quiz
- •QoS Management Tools Questions
- •QoS Design Questions
- •Foundation Topics
- •QoS Management Tools
- •QoS Device Manager
- •QoS Policy Manager
- •Service Assurance Agent
- •Internetwork Performance Monitor
- •Service Management Solution
- •QoS Management Tool Summary
- •QoS Design for the Cisco QoS Exams
- •Four-Step QoS Design Process
- •Step 1: Determine Customer Priorities/QoS Policy
- •Step 2: Characterize the Network
- •Step 3: Implement the Policy
- •Step 4: Monitor the Network
- •QoS Design Guidelines for Voice and Video
- •Voice and Video: Bandwidth, Delay, Jitter, and Loss Requirements
- •Voice and Video QoS Design Recommendations
- •Foundation Summary
- •QoS Management
- •QoS Design
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •The Need for QoS on the LAN
- •Layer 2 Queues
- •Drop Thresholds
- •Trust Boundries
- •Cisco Catalyst Switch QoS Features
- •Catalyst 6500 QoS Features
- •Supervisor and Switching Engine
- •Policy Feature Card
- •Ethernet Interfaces
- •QoS Flow on the Catalyst 6500
- •Ingress Queue Scheduling
- •Layer 2 Switching Engine QoS Frame Flow
- •Layer 3 Switching Engine QoS Packet Flow
- •Egress Queue Scheduling
- •Catalyst 6500 QoS Summary
- •Cisco Catalyst 4500/4000 QoS Features
- •Supervisor Engine I and II
- •Supervisor Engine III and IV
- •Cisco Catalyst 3550 QoS Features
- •Cisco Catalyst 3524 QoS Features
- •CoS-to-Egress Queue Mapping for the Catalyst OS Switch
- •Layer-2-to-Layer 3 Mapping
- •Connecting a Catalyst OS Switch to WAN Segments
- •Displaying QoS Settings for the Catalyst OS Switch
- •Enabling QoS for the Catalyst IOS Switch
- •Enabling Priority Queuing for the Catalyst IOS Switch
- •CoS-to-Egress Queue Mapping for the Catalyst IOS Switch
- •Layer 2-to-Layer 3 Mapping
- •Connecting a Catalyst IOS Switch to Distribution Switches or WAN Segments
- •Displaying QoS Settings for the Catalyst IOS Switch
- •Foundation Summary
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •QoS Tools
- •Differentiated Services
- •Integrated Services
- •CAR, PBR, and CB Marking
- •Queuing Concepts
- •WFQ and IP RTP Priority
- •CBWFQ and LLQ
- •Comparing Queuing Options
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •Shaping and Policing Concepts
- •Policing with CAR and CB Policer
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Shaping and Policing Concepts
- •Congestion-Avoidance Concepts and RED
- •WRED
- •FRED
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •Compression
- •Link Fragmentation and Interleave
- •Compression Tools
- •LFI Tools
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •QoS Management Tools
- •QoS Design
- •QoS Management
- •QoS Design
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •Foundation Topics
- •QPPB Route Marking: Step 1
- •QPPB Per-Packet Marking: Step 2
- •QPPB: The Hidden Details
- •QPPB Summary
- •Flow-Based dWFQ
- •ToS-Based dWFQ
- •Distributed QoS Group–Based WFQ
- •Summary: dWFQ Options

322 Chapter 5: Traffic Policing and Shaping
Foundation Topics
Traffic shaping solves some of the most important issues relating to quality of service (QoS) in networks today. Even when policing is not also used, traffic shaping solves a category of delay and loss problems called egress blocking, which can occur in all multiaccess WANs, such as Frame Relay and ATM networks. Traffic shaping is covered extensively in CCNP and CCIE exams and labs, so the coverage in this chapter will help you with other exams as well.
Policing solves specific problems relating to network capacity and traffic engineering. Suppose, for example, that an Internet service provider (ISP) engineers their network to effectively forward packets at rate x. Suppose further that the Sales department sells enough access so that the customers all together pay for x capacity. However, the customers can collectively send 10x into the ISP’s network, so everyone suffers. Policing just gives a network engineer the ability to “enforce the law” by discarding excess traffic, much like a real policeman just enforces the law of the local community. Policing can also prevent a single customer from taking too much bandwidth, even if the provider has enough capacity to handle the extra traffic.
This chapter first explains the core concepts of traffic shaping and policing. Following that, each of four traffic-shaping tools—GTS, CB shaping, DTS, and FRTS—are covered, including additional concepts specific to each tool. The two traffic-policing tools, CAR and CB policing, are covered at the end of the chapter.
Traffic-Policing and Traffic-Shaping Concepts
Traffic shaping and traffic policing both measure the rate at which data is sent or received. Policing discards excess packets, so that the overall policed rate is not exceeded. Shaping enqueues the excess packets, which are then drained from the queue at the shaping rate. In either case, both policing and shaping prevent the traffic from exceeding the bit rate defined to the policer or shaper.
This section covers concepts related to both shaping and policing. It starts with some of the motivations for using shaping and policing. One classic reason to choose to shape occurs when the device at the other end of the link is policing. Suppose, for instance, that R1 sits in an enterprise, and R2 is inside an ISP. R1 sends packets to R2, and R2 polices traffic, discarding any traffic beyond x bits per second (bps). The ISP might have chosen to police at R2 to protect the network from accepting too much traffic. R1 could be configured to shape the traffic it sends to R2 to the same rate as the policer at R2, instead of having the excess packets discarded by R2. Other less-obvious reasons for both shaping and policing exist. The upcoming section discusses these.
This section also discusses the mechanisms shaping and policing use to perform their functions. For instance, both policers and shapers must measure bit rates. To measure a rate, a number of bits or bytes over a time period must be observed and calculated. To keep the process simple,