
- •QoS Overview
- •“Do I Know This Already?” Quiz
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions
- •Foundation Topics
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •Bandwidth
- •The clock rate Command Versus the bandwidth Command
- •QoS Tools That Affect Bandwidth
- •Delay
- •Serialization Delay
- •Propagation Delay
- •Queuing Delay
- •Forwarding Delay
- •Shaping Delay
- •Network Delay
- •Delay Summary
- •QoS Tools That Affect Delay
- •Jitter
- •QoS Tools That Affect Jitter
- •Loss
- •QoS Tools That Affect Loss
- •Summary: QoS Characteristics: Bandwidth, Delay, Jitter, and Loss
- •Voice Basics
- •Voice Bandwidth Considerations
- •Voice Delay Considerations
- •Voice Jitter Considerations
- •Voice Loss Considerations
- •Video Basics
- •Video Bandwidth Considerations
- •Video Delay Considerations
- •Video Jitter Considerations
- •Video Loss Considerations
- •Comparing Voice and Video: Summary
- •IP Data Basics
- •Data Bandwidth Considerations
- •Data Delay Considerations
- •Data Jitter Considerations
- •Data Loss Considerations
- •Comparing Voice, Video, and Data: Summary
- •Foundation Summary
- •QoS Tools and Architectures
- •“Do I Know This Already?” Quiz
- •QoS Tools Questions
- •Differentiated Services Questions
- •Integrated Services Questions
- •Foundation Topics
- •Introduction to IOS QoS Tools
- •Queuing
- •Queuing Tools
- •Shaping and Policing
- •Shaping and Policing Tools
- •Congestion Avoidance
- •Congestion-Avoidance Tools
- •Call Admission Control and RSVP
- •CAC Tools
- •Management Tools
- •Summary
- •The Good-Old Common Sense QoS Model
- •GOCS Flow-Based QoS
- •GOCS Class-Based QoS
- •The Differentiated Services QoS Model
- •DiffServ Per-Hop Behaviors
- •The Class Selector PHB and DSCP Values
- •The Assured Forwarding PHB and DSCP Values
- •The Expedited Forwarding PHB and DSCP Values
- •The Integrated Services QoS Model
- •Foundation Summary
- •“Do I Know This Already?” Quiz Questions
- •CAR, PBR, and CB Marking Questions
- •Foundation Topics
- •Marking
- •IP Header QoS Fields: Precedence and DSCP
- •LAN Class of Service (CoS)
- •Other Marking Fields
- •Summary of Marking Fields
- •Class-Based Marking (CB Marking)
- •Network-Based Application Recognition (NBAR)
- •CB Marking show Commands
- •CB Marking Summary
- •Committed Access Rate (CAR)
- •CAR Marking Summary
- •Policy-Based Routing (PBR)
- •PBR Marking Summary
- •VoIP Dial Peer
- •VoIP Dial-Peer Summary
- •Foundation Summary
- •Congestion Management
- •“Do I Know This Already?” Quiz
- •Queuing Concepts Questions
- •WFQ and IP RTP Priority Questions
- •CBWFQ and LLQ Questions
- •Comparing Queuing Options Questions
- •Foundation Topics
- •Queuing Concepts
- •Output Queues, TX Rings, and TX Queues
- •Queuing on Interfaces Versus Subinterfaces and Virtual Circuits (VCs)
- •Summary of Queuing Concepts
- •Queuing Tools
- •FIFO Queuing
- •Priority Queuing
- •Custom Queuing
- •Weighted Fair Queuing (WFQ)
- •WFQ Scheduler: The Net Effect
- •WFQ Scheduling: The Process
- •WFQ Drop Policy, Number of Queues, and Queue Lengths
- •WFQ Summary
- •Class-Based WFQ (CBWFQ)
- •CBWFQ Summary
- •Low Latency Queuing (LLQ)
- •LLQ with More Than One Priority Queue
- •IP RTP Priority
- •Summary of Queuing Tool Features
- •Foundation Summary
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •“Do I Know This Already?” Quiz
- •Shaping and Policing Concepts Questions
- •Policing with CAR and CB Policer Questions
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Foundation Topics
- •When and Where to Use Shaping and Policing
- •How Shaping Works
- •Where to Shape: Interfaces, Subinterfaces, and VCs
- •How Policing Works
- •CAR Internals
- •CB Policing Internals
- •Policing, but Not Discarding
- •Foundation Summary
- •Shaping and Policing Concepts
- •“Do I Know This Already?” Quiz
- •Congestion-Avoidance Concepts and RED Questions
- •WRED Questions
- •FRED Questions
- •Foundation Topics
- •TCP and UDP Reactions to Packet Loss
- •Tail Drop, Global Synchronization, and TCP Starvation
- •Random Early Detection (RED)
- •Weighted RED (WRED)
- •How WRED Weights Packets
- •WRED and Queuing
- •WRED Summary
- •Flow-Based WRED (FRED)
- •Foundation Summary
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •“Do I Know This Already?” Quiz
- •Compression Questions
- •Link Fragmentation and Interleave Questions
- •Foundation Topics
- •Payload and Header Compression
- •Payload Compression
- •Header Compression
- •Link Fragmentation and Interleaving
- •Multilink PPP LFI
- •Maximum Serialization Delay and Optimum Fragment Sizes
- •Frame Relay LFI Using FRF.12
- •Choosing Fragment Sizes for Frame Relay
- •Fragmentation with More Than One VC on a Single Access Link
- •FRF.11-C and FRF.12 Comparison
- •Foundation Summary
- •Compression Tools
- •LFI Tools
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •Call Admission Control Overview
- •Call Rerouting Alternatives
- •Bandwidth Engineering
- •CAC Mechanisms
- •CAC Mechanism Evaluation Criteria
- •Local Voice CAC
- •Physical DS0 Limitation
- •Max-Connections
- •Voice over Frame Relay—Voice Bandwidth
- •Trunk Conditioning
- •Local Voice Busyout
- •Measurement-Based Voice CAC
- •Service Assurance Agents
- •SAA Probes Versus Pings
- •SAA Service
- •Calculated Planning Impairment Factor
- •Advanced Voice Busyout
- •PSTN Fallback
- •SAA Probes Used for PSTN Fallback
- •IP Destination Caching
- •SAA Probe Format
- •PSTN Fallback Scalability
- •PSTN Fallback Summary
- •Resource-Based CAC
- •Resource Availability Indication
- •Gateway Calculation of Resources
- •RAI in Service Provider Networks
- •RAI in Enterprise Networks
- •RAI Operation
- •RAI Platform Support
- •Cisco CallManager Resource-Based CAC
- •Location-Based CAC Operation
- •Locations and Regions
- •Calculation of Resources
- •Automatic Alternate Routing
- •Location-Based CAC Summary
- •Gatekeeper Zone Bandwidth
- •Gatekeeper Zone Bandwidth Operation
- •Single-Zone Topology
- •Multizone Topology
- •Zone-per-Gateway Design
- •Gatekeeper in CallManager Networks
- •Zone Bandwidth Calculation
- •Gatekeeper Zone Bandwidth Summary
- •Integrated Services / Resource Reservation Protocol
- •RSVP Levels of Service
- •RSVP Operation
- •RSVP/H.323 Synchronization
- •Bandwidth per Codec
- •Subnet Bandwidth Management
- •Monitoring and Troubleshooting RSVP
- •RSVP CAC Summary
- •Foundation Summary
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •“Do I Know This Already?” Quiz
- •QoS Management Tools Questions
- •QoS Design Questions
- •Foundation Topics
- •QoS Management Tools
- •QoS Device Manager
- •QoS Policy Manager
- •Service Assurance Agent
- •Internetwork Performance Monitor
- •Service Management Solution
- •QoS Management Tool Summary
- •QoS Design for the Cisco QoS Exams
- •Four-Step QoS Design Process
- •Step 1: Determine Customer Priorities/QoS Policy
- •Step 2: Characterize the Network
- •Step 3: Implement the Policy
- •Step 4: Monitor the Network
- •QoS Design Guidelines for Voice and Video
- •Voice and Video: Bandwidth, Delay, Jitter, and Loss Requirements
- •Voice and Video QoS Design Recommendations
- •Foundation Summary
- •QoS Management
- •QoS Design
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •The Need for QoS on the LAN
- •Layer 2 Queues
- •Drop Thresholds
- •Trust Boundries
- •Cisco Catalyst Switch QoS Features
- •Catalyst 6500 QoS Features
- •Supervisor and Switching Engine
- •Policy Feature Card
- •Ethernet Interfaces
- •QoS Flow on the Catalyst 6500
- •Ingress Queue Scheduling
- •Layer 2 Switching Engine QoS Frame Flow
- •Layer 3 Switching Engine QoS Packet Flow
- •Egress Queue Scheduling
- •Catalyst 6500 QoS Summary
- •Cisco Catalyst 4500/4000 QoS Features
- •Supervisor Engine I and II
- •Supervisor Engine III and IV
- •Cisco Catalyst 3550 QoS Features
- •Cisco Catalyst 3524 QoS Features
- •CoS-to-Egress Queue Mapping for the Catalyst OS Switch
- •Layer-2-to-Layer 3 Mapping
- •Connecting a Catalyst OS Switch to WAN Segments
- •Displaying QoS Settings for the Catalyst OS Switch
- •Enabling QoS for the Catalyst IOS Switch
- •Enabling Priority Queuing for the Catalyst IOS Switch
- •CoS-to-Egress Queue Mapping for the Catalyst IOS Switch
- •Layer 2-to-Layer 3 Mapping
- •Connecting a Catalyst IOS Switch to Distribution Switches or WAN Segments
- •Displaying QoS Settings for the Catalyst IOS Switch
- •Foundation Summary
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •QoS Tools
- •Differentiated Services
- •Integrated Services
- •CAR, PBR, and CB Marking
- •Queuing Concepts
- •WFQ and IP RTP Priority
- •CBWFQ and LLQ
- •Comparing Queuing Options
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •Shaping and Policing Concepts
- •Policing with CAR and CB Policer
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Shaping and Policing Concepts
- •Congestion-Avoidance Concepts and RED
- •WRED
- •FRED
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •Compression
- •Link Fragmentation and Interleave
- •Compression Tools
- •LFI Tools
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •QoS Management Tools
- •QoS Design
- •QoS Management
- •QoS Design
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •Foundation Topics
- •QPPB Route Marking: Step 1
- •QPPB Per-Packet Marking: Step 2
- •QPPB: The Hidden Details
- •QPPB Summary
- •Flow-Based dWFQ
- •ToS-Based dWFQ
- •Distributed QoS Group–Based WFQ
- •Summary: dWFQ Options

Priority Queuing and Custom Queuing 313
Q&A
As mentioned in the Introduction, you have two choices for review questions. The questions that follow next give you a more difficult challenge than the exam itself by using an open-ended question format. By reviewing now with this more difficult question format, you can exercise your memory better, and prove your conceptual and factual knowledge of this chapter. You can find the answers to these questions in Appendix A.
The second option for practice questions is to use the CD included with this book. It includes a testing engine and more than 200 multiple-choice questions. You should use this CD nearer to the end of your preparation, for practice with the actual exam format. You can even customize the CD exam to include, or not include, the topics that are only on the CCIP QoS.
Conceptual Questions
1Describe the benefits of having a single FIFO output queue.
2Explain the effects of changing a single FIFO queue’s length to twice its original value. Include comments about how the change affects bandwidth, delay, jitter, and loss.
3Explain the purpose of a TX Ring and TX Queue in a Cisco router.
4Explain how a long TX Ring might affect the behavior of a queuing tool.
5Describe the command output that identifies the length of the TX Ring or TX Queue, and whether the length was automatically lowered by IOS.
6Explain under what circumstances the TX Ring, interface output queues, and subinterface output queues both fill and drain, and to where they drain.
Priority Queuing and Custom Queuing
7Assume a queuing tool has been enabled on interface S0/0. Describe the circumstances under which the queuing tool would actually be used.
8Explain the circumstances under which it would be useful to enable a queuing tool on a subinterface.
9Describe the classification feature of Priority Queuing, including the list of items that can be examined for classification decisions.
10Describe the classification feature of Custom Queuing, including the list of items that can be examined for classification decisions.
11List the classification options available to Custom Queuing that are not also available to Priority Queuing.

314 Chapter 4: Congestion Management
12Describe the process and end result of the scheduling feature of Priority Queuing.
13Describe the process and end result of the scheduling feature of Custom Queuing.
14List the maximum number of queues used by Priority Queuing and Custom Queuing.
WFQ
15Characterize the effect the WFQ scheduler has on different types of flows.
16Describe the WFQ scheduler process. Include at least the concept behind any formulas, if not the specific formula.
17You previously disabled WFQ on interface S0/0. List the minimum number of commands required to enable WFQ on S0/0.
18What commands list statistical information about the performance of WFQ?
19Define what comprises a flow in relation to WFQ.
20You just bought and installed a new 3600 series router. Before adding any configuration to the router, you go ahead and plug in the new T1 Frame Relay access link to interface S0/0. List the minimum number of commands required to enable WFQ on S0/0.
CBWFQ, LLQ, IP RTP Priority
21Describe the CBWFQ scheduler process, both inside a single queue and among all queues.
22Describe how LLQ allows for low latency while still giving good service to other queues.
23Compare and contrast IP RTP Priority and LLQ. In particular, mention what other queuing tools can be used concurrently with each, how each classifies packets, and which is recommended by Cisco.
24Compare and contrast the CBWFQ command that configures the guaranteed bandwidth for a class with the command that enables LLQ for a class.
25Describe the CBWFQ classification options. List at least five fields that can be matched without using an ACL.
26Name the two CBWFQ global configuration commands that define classification options, and then the per-hop behaviors, respectively. Also list the command that enables CBWFQ on an interface.
27List the command used to configure IP RTP Priority on a serial link.
28Characterize the type of traffic that can be queued using both IP RTP priority and LLQ. List specific port numbers and IP addresses as applicable, and describe the type of traffic.

CBWFQ, LLQ, IP RTP Priority 315
29Examine the following configuration (see Example 4-10). Which of the five policy maps would certainly enable LLQ for voice payload traffic, based only of the information in the configuration?
Example 4-10 Exhibit for CBWFQ Configuration Questions
!
class-map match-all class1 match ip rtp 16384 16383 class-map match-all class2 match access-group 101 class-map match-all class3 match ip rtp 16384 32767 class-map match-all class4
match ip dscp ef class-map match-all class4
match access-group 102
!
policy-map pmap1 class class1 priority 60 policy-map pmap2 class class2 priority 60 policy-map pmap3 class class3 priority 60 policy-map pmap4 class class4 priority 60 policy-map pmap5 class class5 priority 60
!
interface Serial0/0 service-policy output ?????
!
access-list 101 permit udp any gt 16383 any gt 16383
access-list 102 permit udp any range 16383 32767 any range 16383 32767
!
30Using the same exhibit as in the preceding example, describe what must also be true for pmap4 to queue voice payload traffic successfully, and only voice payload traffic, in a lowlatency queue.

316 Chapter 4: Congestion Management
Comparing Queuing Tool Options
31Which of the following queuing tools allows for WRED inside a single queue? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
32Which of the following queuing tools can always service a particular queue first, even when other queues have packets waiting? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
33Which of the following queuing tools allows for a percentage bandwidth to be assigned to each queue? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
34Which queuing tools could be configured to provide the lowest possible latency for voice traffic? Of these, which does Cisco recommend as the best option for voice queuing today?
35Which of the following queuing tools can use flow-based classification? First-In, FirstOut Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
36Which of the following queuing tools uses the Modular QoS CLI? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
37Which of the following queuing tools allows for a value to be configured, which then results in a specific number of bytes being taken from each queue during a round-robin pass through the queues? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
38Which of the following queuing tools allow the largest number of queues for a flow-based tool? For a class-based tool? What are the maximum values? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
39Which queuing tools could be configured to provide the lowest possible latency for voice signaling traffic?


This chapter covers the following exam topics specific to the DQOS and QoS exams:
DQOS Exam Topics
•Describe the difference between policing and shaping and how each ones relates to QoS.
•Describe the various mechanisms for policing, when to apply each, and how to configure them.
•Identify the various types of traffic shaping, their differences, and how to apply each.
•Configure the different types of traffic shaping.
QoS Exam Objectives
•Describe shaping and policing mechanisms available in Cisco IOS.
•Describe the benefits and drawbacks of traffic shaping and policing mechanisms.
•Describe Generic Traffic Shaping (GTS) on Cisco routers.
•Configure GTS on Cisco routers.
•Describe Frame Relay Traffic Shaping (FRTS) and its differences from GTS.
•Configure Frame Relay Traffic Shaping (FRTS) on Cisco routers.
•Describe the Committed Access Rate (CAR) mechanism including its benefits and drawbacks.
•Configure Committed Access Rate (CAR) on Cisco Routers.