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Foundation Summary 67

Foundation Summary

The “Foundation Summary” is a collection of tables and figures that provide a convenient review of many key concepts in this chapter. For those of you already comfortable with the topics in this chapter, this summary could help you recall a few details. For those of you who just read this chapter, this review will help solidify some key facts. For any of you doing your final prep before the exam, these tables and figures will be a convenient way to review the day before the exam.

Table 1-29 outlines some of the behaviors seen when no QoS is applied in a network.

Table 1-29 Traffic Behavior with No QoS

Type of Traffic

Behavior Without QoS

 

 

Voice

Voice is hard to understand.

 

 

 

Voice breaks up, sounds choppy.

 

 

 

Delays make interacting difficult; callers do not know when other party has

 

finished talking.

 

 

 

Calls are disconnected.

 

 

Video

Picture displays erratically; jerky movements.

 

 

 

Audio not in sync with video.

 

 

 

Movement slows down.

 

 

Data

Data arrives after it is no longer useful.

 

 

 

Customer waiting for customer care agent, who waits for a screen to

 

display.

 

 

 

Erratic response times frustrate users, who may give up or try later.

 

 

As shown in Figure 1-36, with compression, if a ratio of 2:1 is achieved, the 80-kbps flow will only require 40 kbps in order to be sent across the link—effectively doubling the bandwidth capacity of the link.

68 Chapter 1: QoS Overview

Figure 1-36 With a 2:1 Compression Ratio Versus No Compression

Router 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tx

 

 

 

 

 

 

 

 

FIFO Queue

 

Queue 64 kbps

 

 

Offered Load:

 

 

Compress

 

 

 

 

 

 

 

 

 

 

 

S0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

80 kbps

 

 

 

 

 

 

 

 

 

 

 

 

 

40 kbps

R2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sent

Router 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tx

64 kbps

 

 

 

 

 

FIFO Queue

 

Queue

 

 

Offered Load:

 

 

 

S0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

80 kbps

 

 

 

 

 

 

 

 

 

 

 

 

 

 

64 kbps Sent,

R2

 

 

 

 

 

Larger Queue Due

 

 

 

Rest Queued

 

 

 

 

 

 

 

 

 

 

 

 

to Congestion

 

 

 

 

 

 

Figure 1-37 shows a two-queue system where the first queue gets 25 percent of the bandwidth on the link, and the second queue gets 75 percent of the bandwidth.

Figure 1-37 Bandwidth Reservation Using Queuing

4 X 1500

Byte Packets

R1

Output Queue

125%

3 2 1

Bandwidth

 

Output Queue

2

 

R2

 

 

 

 

 

4 75% Bandwidth

The tools summarized in Table 1-30 help to improve the effects of bandwidth in a network.

 

 

Foundation Summary 69

 

 

 

Table 1-30 QoS Tools That Affect Bandwidth

 

 

 

 

Type of QoS Tool

How It Affects Bandwidth

 

 

 

 

Compression

Compresses either payload or headers, reducing overall number of bits

 

 

required to transmit the data

 

 

 

 

CAC

Reduces overall load introduced into the network by rejecting new voice

 

 

and video calls

 

 

 

 

Queuing

Can be used to reserve minimum amounts of bandwidth for particular

 

 

types of packets

 

 

 

Figure 1-38 shows two contrasting examples of serialization and propagation delay.

Figure 1-38 Serialization and Propagation Delay for Selected Packet and Link Lengths

Server 1

Hannah

1000 km

SW1

R1

56 kbps

R2

128 kbps

 

 

Serialization: 125-Byte Packet: 17.86 ms

Serialization: 1250-Byte Packet: 178.6 ms

Propagation: Either Size Packet: 4.8 ms

 

 

 

SW3

 

 

10 km

 

T3

T1

R3

SW2

 

 

Serialization: 125-Byte Packet: .65 ms

SW4

 

Serialization: 1250-Byte Packet: 6.5 ms

 

Propagation: Either Size Packet: .048 ms

 

Figure 1-39 lists the queuing, serialization, and propagation delays experienced by data, voice, and video traffic.

Figure 1-39 Delay Components: Three Components, Single Router (R1)

 

 

 

R1

 

 

 

 

 

 

 

 

 

 

Serialization Delay: 214 ms

 

4 X 1500

 

FIFO Output Queue

 

 

 

 

 

 

 

 

 

1001101110101011

 

Byte Packets

 

 

4

3

2

1

 

 

 

 

 

 

Propagation Delay: 4.8 ms

R2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4th Packet

 

 

 

642 ms Delay

 

70 Chapter 1: QoS Overview

Figure 1-40 depicts LFI operation.

Figure 1-40 Link Fragmentation and Interleaving

 

 

 

 

 

 

 

R1

 

 

 

 

 

 

 

 

 

 

 

 

 

Output Queue 1: 3 Fragments

 

 

 

 

 

 

Packet 1: 1500

of Packet #1 Shown

 

 

 

 

 

 

 

 

 

 

 

 

P1

P1

P1

 

 

 

 

 

 

 

 

 

 

 

 

Bytes, Arrives

 

 

 

 

Output Queue 1

 

 

 

First

 

F3

F2

F1

 

 

 

 

P1

P1

2

P1

 

 

 

 

 

 

Output Queue 2

 

 

 

 

 

 

R2

 

 

 

 

Packet 2: 200

 

 

 

F3

F2

 

F1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bytes, Delay

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sensitive,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arrives Second

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Legend: Px Fy Means Packet Number x, Fragment Number y

Although adding more bandwidth always helps, the tools summarized in Table 1-31 do help to improve the effects of delay in a network.

Table 1-31 QoS Tools That Affect Delay

Type of QoS Tool

How It Affects Delay

 

 

Queuing

Enables you to order packets so that delay-sensitive packets leave their

 

queues more quickly than delay-insensitive packets.

 

 

Link fragmentation and

Because routers do not preempt a packet that is currently being transmit-

interleaving

ted, LFI breaks larger packets into smaller fragments before sending them.

 

Smaller delay-sensitive packets can be sent after a single smaller fragment,

 

instead of having to wait for the larger original packet to be serialized.

 

 

Compression

Compresses either payload or headers, reducing overall number of bits

 

required to transmit the data. By requiring less bandwidth, queues shrink,

 

which reduces delay. Also serialization delays shrink, because fewer bits

 

are required. Compression also adds some processing delay.

 

 

Traffic shaping

Artificially increases delay to reduce drops inside a Frame Relay or ATM

 

network.

 

 

Figure 1-41 shows the jitter experienced by three packets as part of a voice call between phones at extension 301 and 201.

Foundation Summary 71

Figure 1-41 Jitter Example

Server 1

IP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IP

Hannah

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FA0

SW1

R1

s0

s0

R2

s1

T1

s0

R3

SW2

 

 

RTP

RTP

RTP

 

 

 

 

 

201

 

 

20

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

301

RTP

RTP

RTP

 

30

20

The same set of tools that affect delay also affect jitter; Table 1-32 lists some of these QoS tools.

Table 1-32 QoS Tools That Affect Jitter

Type of QoS Tool

How It Affects Jitter

 

 

Queuing

Enables you to order packets so that delay-sensitive packets leave their

 

queues more quickly than delay-insensitive packets.

 

 

Link fragmentation and

Because routers do not preempt a packet that is currently being transmit-

interleaving

ted, LFI breaks larger packets into smaller fragments before sending them.

 

Smaller delay-sensitive packets can be sent after a single smaller fragment,

 

instead of having to wait for the larger original packet to be serialized.

 

 

Compression

Compresses either payload or headers, reducing overall number of bits

 

required to transmit the data. By requiring less bandwidth, queues shrink,

 

which reduces delay. Also serialization delays shrink, because fewer bits

 

are required. Compression also adds some processing delay.

 

 

Traffic shaping

Artificially increases delay to reduce drops inside a Frame Relay or ATM

 

network.

 

 

With a longer maximum queue size, likelihood of loss decreases. However, queuing delay increases, as shown in Figure 1-42.

72 Chapter 1: QoS Overview

Figure 1-42 Queuing Effects on Packet Loss

Single FIFO Queue—

Max Size 50

............

Tail Drop

Queue1—Size 50—

Less Loss, More Latency

............

Queue2—Size 5—

More Loss, Less Latency

Table 1-33 summarizes the points concerning the two types of QoS tools for affecting loss.

Table 1-33 QoS Tools That Affect Loss

Type of QoS Tool

Brief Description

 

 

Queuing

Implementing longer queues increases delay, but avoids loss.

 

 

RED

Implementing RED drops packets randomly as queues approach the point

 

of being full, slowing some TCP connections. This reduces overall load,

 

shortening the congested queue, while affecting only some users’

 

response times.

 

 

Figure 1-43 outlines the format of an IP packet using RTP.

Figure 1-43 IP Packet for Voice Call—RTP

20 Bytes

8 Bytes

12 Bytes

Variable

IP

UDP

RTP

Voice Payload

 

 

 

 

Port Ranges:

Popular Values:

16384 - 32767

G.711: 160 Bytes

(Even Ports)

G729a: 20 Bytes

Foundation Summary 73

Table 1-34 contrasts the QoS requirements of voice payload and signaling flows.

Table 1-34 Comparing Voice Payload to Voice Signaling: QoS Requirements

 

Bandwidth

Delay

Jitter

Loss

 

 

 

 

 

Voice Payload

Low

Low

Low

Low

 

 

 

 

 

Video Signaling

Low

Low

Medium

Medium

 

 

 

 

 

Table 1-35 lists the bandwidth requirements for various types of voice calls, as listed in the DQOS course.

Table 1-35 Bandwidth Requirements with Various Data-Link Types

L2 Header

L2

IP/UDP/RTP

 

Payload

Total

Type

Header Size

Header Size

Codec

Bandwidth

Bandwidth

 

 

 

 

 

 

Ethernet

14

40 bytes

G.711

64 kbps

85.6

 

 

 

 

 

 

MLPPP/FR

6

40 bytes

G.711

64 kbps

82.4

 

 

 

 

 

 

Ethernet

14

40 bytes

G.729

8 kbps

29.6

 

 

 

 

 

 

MLPPP/FR

6

40 bytes

G.729

8 kbps

26.4

 

 

 

 

 

 

The delay components that affect all types of traffic are listed in Table 1-36.

Table 1-36 Components of Delay Not Specific to One Type of Traffic

Delay Component

Definition

Where It Occurs

 

 

 

Serialization delay

Time taken to place all bits of a frame

Outbound on every physical inter-

 

onto the physical medium. Function of

face; typically negligible on T3 and

 

frame size and physical link speed.

faster links.

 

 

 

Propagation delay

Time taken for a single bit to traverse

Every physical link. Typically negli-

 

the physical medium from one end to

gible on LAN links and shorter WAN

 

the other. Based on the speed of light

links.

 

over that medium, and the length of

 

 

the link.

 

 

 

 

Queuing delay

Time spent in a queue awaiting the

Possible on every output interface.

 

opportunity to be forwarded (output

Input queuing unlikely in routers,

 

queuing), or awaiting a chance to cross

more likely in LAN switches.

 

the switch fabric (input queuing).

 

 

 

 

Forwarding or

Time required from receipt of the

On every piece of switching equip-

Processing Delay

incoming frame, until the frame/

ment, including routers, LAN

 

packet has been enqueued for

switches, Frame Relay switches, and

 

transmission.

ATM switches.

 

 

 

continues

74 Chapter 1: QoS Overview

Table 1-36 Components of Delay Not Specific to One Type of Traffic (Continued)

Delay Component

Definition

Where It Occurs

 

 

 

Shaping delay

Shaping (if configured) delays

Anywhere that shaping is configured,

 

transmission of packets to avoid

which is most likely on a router,

 

packet loss in the middle of a Frame

when sending packets to a Frame

 

Relay or ATM network.

Relay or ATM network.

 

 

 

Network delay

Delays created by the components of

Inside the service provider’s network.

 

the carrier’s network when using a

 

 

service. For instance, the delay of a

 

 

Frame Relay frame as it traverses the

 

 

Frame Relay network.

 

 

 

 

Figure 1-44 shows an example of delay concepts, with sample delay values shown. When the delay is negligible, the delay is just listed as zero.

Figure 1-44 Example Network with Various Delay Components shown: Left-to-Right Direction

Delays for Packets Flowing Left-to-Right: Total Delay: 94 ms

Forwarding: 0

Forwarding: 0

Queuing: 0

Queuing: 15

Serialization: 0

Serialization: 4

 

Propagation: .5

IP

Hannah

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SW1

R1 s0 s0 R2 s1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Forwarding: 0

Queuing: 0

Serialization: 0 Server 1

Propagation: 0

 

 

 

IP

 

 

 

FA0/0

T1

s0/0

R3

SW2

201

Forwarding: 0

Network: 50

 

 

 

Queuing: 15

(Note: Do Not Count

 

 

 

Serialization: 9

R2 Serialization Here

 

 

 

 

 

 

 

 

 

 

 

 

Propagation: .5

and at R2!)

 

 

 

 

 

 

301

Table 1-37 outlines the suggested delay budgets.

 

 

Foundation Summary 75

 

 

 

Table 1-37 One-Way Delay Budget Guidelines

 

 

 

 

1-Way Delay (in ms)

Description

 

 

 

 

0–150

ITU G.114 recommended acceptable range

 

 

 

 

0–200

Cisco’s recommended acceptable range

 

 

 

 

150–400

ITU G.114’s recommended range for degraded service

 

 

 

 

400+

ITU G.114’s range of unacceptable delay in all cases

 

 

 

All the delay components for a voice call are summarized in the example in Figure 1-45.

Figure 1-45 Complete End-to-End Voice Delay Example

Delays for Packets Flowing Left-to-Right: Total Delay: 164 ms

Forwarding: 0

Forwarding: 0

Queuing: 0

Queuing: 15

Serialization: 0

Serialization: 4

 

Propagation: .5

IP

 

 

 

 

 

Hannah

 

 

 

 

 

SW1

R1

s0

s0

R2

s1

201

Forwarding: 0

 

 

 

 

 

 

 

Codec: 10

Queuing: 15

 

 

 

Serialization: 9

 

 

 

Packetization: 20

 

 

 

Propagation: .5

 

 

 

 

 

Forwarding: 0 De-jitter: 40 ms

Queuing: 0

Server 1

Serialization: 0

Propagation: 0

 

 

 

 

IP

 

 

 

FA0/0

T1

s0/0

R3

SW2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network: 50

 

De-jitter: 40 ms

(Note: Do Not Count

 

 

 

 

 

R2 Serialization Here

 

 

 

 

 

 

 

 

 

 

and at R2!)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

301

Table 1-38 lists the different delay components and whether they are variable.

Table 1-38 Delay Components, Variable and Fixed

Delay

Fixed or

 

QoS Tools

Component

Variable

Comments

That Can Help

 

 

 

 

Codec

Fixed

Varies slightly based on codec and processing

None.

 

 

load; considered fixed in course books (and

 

 

 

probably on exams). Typically around 10 ms.

 

 

 

 

 

continues

76 Chapter 1: QoS Overview

Table 1-38 Delay Components, Variable and Fixed (Continued)

Delay

Fixed or

 

QoS Tools

Component

Variable

Comments

That Can Help

 

 

 

 

Packetization

Fixed

Some codecs require a 30-ms payload, but

None.

 

 

packetization delay does not vary for a single

 

 

 

codec. Typically 20 ms, including when using

 

 

 

G.711 and G.729.

 

 

 

 

 

Propagation

Variable

Varies based on length of circuit. About 5 ms/

Move your facilities to

 

 

100 km.

the same town.

 

 

 

 

Queuing

Variable

This is the most controllable delay component

Queuing features,

 

 

for packet voice.

particularly those with

 

 

 

a priority-queuing

 

 

 

feature.

 

 

 

 

Serialization

Fixed

It is fixed for voice packets, because all voice

Fragmentation and

 

 

packets are of equal length. It is variable based

compression.

 

 

on packet size for all packets.

 

 

 

 

 

Network

Variable

Least controllable variable component.

Shaping,

 

 

 

fragmentation, designs

 

 

 

mindful of reducing

 

 

 

delay.

 

 

 

 

De-jitter buffer

Variable

This component is variable because it can be

Configurable playout

(initial playout

 

configured for a different value. However, that

delay in IOS gateways;

delay)

 

value, once configured, remains fixed for all

not configurable in IP

 

 

calls until another value is configured. In other

Phones.

 

 

words, the initial playout delay does not

 

 

 

dynamically vary.

 

 

 

 

 

Figure 1-46 shows an example of jitter for packets 3 and 4.

Foundation Summary 77

Figure 1-46 De-Jitter Buffer Underrun Due to Jitter

T=X – Instant

That First

Packet Has

Been Received

T=X+20 – Instant

That Second

Packet Has Been

Received, NO

JITTER

T=X+40 – 3rd

Packet Not

Received Yet

T=X+60 – 3rd

Packet Received;

Had +20 Jitter

T=X+80 – 4th

Packet Still Has

Not Arrived

T=X+100 – 4th Packet Still Has Not Arrived; More Than 20 ms Jitter

De-Jitter Buffer

 

 

 

 

 

20 ms Voice Payload

 

 

 

 

 

– Packet 1

 

 

 

 

 

 

 

 

 

 

De-Jitter Buffer

 

 

 

 

 

 

 

 

 

 

20 ms Voice Payload

20 ms Voice Payload

 

 

 

 

– Packet 2

– Packet 1

 

 

 

 

 

 

 

 

 

 

De-Jitter Buffer

 

 

 

 

 

 

 

 

 

 

 

20 ms Voice Payload

 

 

 

 

 

– Packet 2

 

 

 

 

 

 

 

 

 

 

De-Jitter Buffer

 

 

 

 

 

 

 

 

 

 

 

20 ms Voice Payload

 

 

 

 

 

– Packet 3

 

 

 

 

 

 

 

 

 

 

De-Jitter Buffer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

De-Jitter Buffer

No Playout of Voice

No Playout of Voice

Playing out Packet 1

Playing out Packet 2

Playing out Packet 3; De-Jitter Buffer Empty

Nothing Left to Play out; Listener Hears Nothing

Table 1-39 summarizes some of the key bandwidth differences between voice and video traffic.

Table 1-39 Voice and Video Bandwidth Contrasted

Feature

Voice

Video

 

 

 

Number of flows in each direction

1

2 (1 audio, 1 video)

 

 

 

Packet sizes

Static, based on codec

Variable

 

 

 

Packet rate

Constant (isochronous)

Variable

 

 

 

Table 1-40 summarizes some of the key bandwidth differences between all three types of traffic.

Table 1-40 Voice, Video, and Data Bandwidth Contrasted

Feature

Voice

2-Way Video

Data

 

 

 

 

Number of flows

2 (1 in each direction)

4 (1 audio and 1 video in

1 bidirectional flow

 

 

each direction)

 

 

 

 

 

Packet sizes

Fixed, based on codec

Variable

Varies greatly

 

 

 

 

Packet rate

Constant (isochronous)

Variable

Varies greatly

 

 

 

 

78 Chapter 1: QoS Overview

Two factors affect the delay requirements of a data application. Table 1-41 lists these requirements.

Table 1-41 Factors to Consider for Data Delay

Factor

Mission Critical

Not Mission Critical

 

 

 

Interactive

Should get the lowest delay of all data appli-

Applications could benefit from

 

cations. Most shops strive for 1–2-second

lower delay. Also differentiating

 

application response time—per-packet delay

between mission critical and not

 

must be shorter.

mission critical can be difficult.

 

 

 

Not interactive

Although mission critical, noninteractive

Best candidate for getting any

 

applications typically need particular

leftover bandwidth, with all other

 

bandwidth requirements met, delay can vary

voice, video, and data applications

 

greatly as long as bandwidth is supplied.

getting better QoS treatment.

 

 

 

Table 1-42 summarizes the QoS requirements of data, in comparison to voice and video.

Table 1-42 Comparing Voice, Video, and Data QoS Requirements

 

Bandwidth

Delay

Jitter

Loss

 

 

 

 

 

Voice Payload

Low

Low

Low

Low

 

 

 

 

 

Video Payload—

High

Low

Low

Low

Interactive

 

 

 

 

(2-Way)

 

 

 

 

 

 

 

 

 

Video Payload—

High

High

High

Low

Streaming

 

 

 

 

(1-Way)

 

 

 

 

 

 

 

 

 

Video Signaling

Low

Low

Medium

Medium

 

 

 

 

 

Voice Signaling

Low

Low

Medium

Medium

 

 

 

 

 

Data:

Variable, typical

Medium

Medium

Medium

Interactive,

medium

 

 

 

Mission Critical

 

 

 

 

 

 

 

 

 

Data: Not

Variable, typically

High

High

Medium

Interactive,

high

 

 

 

Mission Critical

 

 

 

 

 

 

 

 

 

Data:

Variable, typical

High

High

Medium

Interactive, Not

medium

 

 

 

Critical

 

 

 

 

 

 

 

 

 

Data: Not

Variable, typically

High

High

High

Interactive, Not

high

 

 

 

Critical

 

 

 

 

 

 

 

 

 

Q&A 79

Q&A

As mentioned in the Introduction, you have two choices for review questions. The questions that follow next give you a more difficult challenge than the exam itself by using an open-ended question format. By reviewing now with this more difficult question format, you can exercise your memory better, and prove your conceptual and factual knowledge of this chapter. You can find the answers to these questions in Appendix A.

The second option for practice questions is to use the CD-ROM included with this book. It includes a testing engine and more than 200 multiple-choice questions. You should use this CD-ROM nearer to the end of your preparation, for practice with the actual exam format. You can even customize the CD-ROM exam to include, or not include, the topics that are only on the CCIP QoS.

1List the four traffic characteristics that QoS tools can affect.

2Describe some of the characteristics of voice traffic when no QoS is applied in a network.

3Describe some of the characteristics of video traffic when no QoS is applied in a network.

4Describe some of the characteristics of data traffic when no QoS is applied in a network.

5Interpret the meaning of the phrase, “QoS is both ‘managed fairness,’ and at the same time ‘managed unfairness’.”

6Define bandwidth. Compare and contrast bandwidth concepts over point-to-point links versus Frame Relay.

7Compare and contrast bandwidth and clock rate in relation to usage for QoS.

8List the QoS tool types that affect bandwidth, and give a brief explanation of why each tool can affect bandwidth.

9Define delay, compare/contrast one-way and round-trip delay, and characterize the types of packets for which one-way delay is important.

10List the categories of delay that could be experienced by all three types of traffic: data, voice, and video.

11Define, compare, and contrast serialization and propagation delay.

12Define network delay.

13List the QoS tool types that affect delay and give a brief explanation of why each tool can affect delay.

14Define jitter. Give an example that shows a packet without jitter, followed by a packet with jitter.

80 Chapter 1: QoS Overview

15List the QoS tool types that affect jitter and give a brief explanation of why each tool can affect jitter.

16Define packet loss and describe the primary reason for loss for which QoS tools can help.

17List the QoS tool types that affect loss and give a brief explanation of why each tool can affect loss.

18Describe the contents of an IP packet carrying the payload for a G.729 VoIP call.

19Describe the amount of bandwidth required for G.711 and G.729 VoIP calls, ignoring data-link header/trailer overhead.

20List the delay components that voice calls experience, but which data-only flows do not experience.

21Define the meaning of the term “packetization delay” in relation to a voice call.

22List the different one-way delay budgets as suggested by Cisco and the ITU.

23Define the term “codec delay” and discuss the two components when using a G.729 codec.

24Describe the affects of a single lost packet versus two consecutive lost packets, for a G.729 voice call.

25Describe a typical video payload flow in terms of packet sizes and packet rates.

26Discuss the delay requirements of video traffic.

27List the basic differences between TCP and UDP traffic.

28Contrast the QoS characteristics needed by interactive data applications, as compared to the QoS needs of voice payload flows.

This chapter covers the following exam topics specific to the DQOS and QoS exams:

DQOS Exam Topics

Correctly describe the QoS framework.

Describe the differences between integrated services and differentiated services.

QoS Exam Objectives

Describe the Integrated Services model

List the key benefits and drawbacks of the IntServ model

Describe the Differentiated Services model

List the key benefits of the DiffServ model compared to the IntServ model

Describe the building blocks of IP QoS mechanisms (classification, marking, metering, policing, shaping, dropping, forwarding, queuing)

List the IP QoS mechanisms available in the Cisco IOS

Describe what QoS features are supported by different IP QoS mechanisms

Describe the interoperability between DSCP-based and IP-precedence based devices in a network