
- •QoS Overview
- •“Do I Know This Already?” Quiz
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions
- •Foundation Topics
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •Bandwidth
- •The clock rate Command Versus the bandwidth Command
- •QoS Tools That Affect Bandwidth
- •Delay
- •Serialization Delay
- •Propagation Delay
- •Queuing Delay
- •Forwarding Delay
- •Shaping Delay
- •Network Delay
- •Delay Summary
- •QoS Tools That Affect Delay
- •Jitter
- •QoS Tools That Affect Jitter
- •Loss
- •QoS Tools That Affect Loss
- •Summary: QoS Characteristics: Bandwidth, Delay, Jitter, and Loss
- •Voice Basics
- •Voice Bandwidth Considerations
- •Voice Delay Considerations
- •Voice Jitter Considerations
- •Voice Loss Considerations
- •Video Basics
- •Video Bandwidth Considerations
- •Video Delay Considerations
- •Video Jitter Considerations
- •Video Loss Considerations
- •Comparing Voice and Video: Summary
- •IP Data Basics
- •Data Bandwidth Considerations
- •Data Delay Considerations
- •Data Jitter Considerations
- •Data Loss Considerations
- •Comparing Voice, Video, and Data: Summary
- •Foundation Summary
- •QoS Tools and Architectures
- •“Do I Know This Already?” Quiz
- •QoS Tools Questions
- •Differentiated Services Questions
- •Integrated Services Questions
- •Foundation Topics
- •Introduction to IOS QoS Tools
- •Queuing
- •Queuing Tools
- •Shaping and Policing
- •Shaping and Policing Tools
- •Congestion Avoidance
- •Congestion-Avoidance Tools
- •Call Admission Control and RSVP
- •CAC Tools
- •Management Tools
- •Summary
- •The Good-Old Common Sense QoS Model
- •GOCS Flow-Based QoS
- •GOCS Class-Based QoS
- •The Differentiated Services QoS Model
- •DiffServ Per-Hop Behaviors
- •The Class Selector PHB and DSCP Values
- •The Assured Forwarding PHB and DSCP Values
- •The Expedited Forwarding PHB and DSCP Values
- •The Integrated Services QoS Model
- •Foundation Summary
- •“Do I Know This Already?” Quiz Questions
- •CAR, PBR, and CB Marking Questions
- •Foundation Topics
- •Marking
- •IP Header QoS Fields: Precedence and DSCP
- •LAN Class of Service (CoS)
- •Other Marking Fields
- •Summary of Marking Fields
- •Class-Based Marking (CB Marking)
- •Network-Based Application Recognition (NBAR)
- •CB Marking show Commands
- •CB Marking Summary
- •Committed Access Rate (CAR)
- •CAR Marking Summary
- •Policy-Based Routing (PBR)
- •PBR Marking Summary
- •VoIP Dial Peer
- •VoIP Dial-Peer Summary
- •Foundation Summary
- •Congestion Management
- •“Do I Know This Already?” Quiz
- •Queuing Concepts Questions
- •WFQ and IP RTP Priority Questions
- •CBWFQ and LLQ Questions
- •Comparing Queuing Options Questions
- •Foundation Topics
- •Queuing Concepts
- •Output Queues, TX Rings, and TX Queues
- •Queuing on Interfaces Versus Subinterfaces and Virtual Circuits (VCs)
- •Summary of Queuing Concepts
- •Queuing Tools
- •FIFO Queuing
- •Priority Queuing
- •Custom Queuing
- •Weighted Fair Queuing (WFQ)
- •WFQ Scheduler: The Net Effect
- •WFQ Scheduling: The Process
- •WFQ Drop Policy, Number of Queues, and Queue Lengths
- •WFQ Summary
- •Class-Based WFQ (CBWFQ)
- •CBWFQ Summary
- •Low Latency Queuing (LLQ)
- •LLQ with More Than One Priority Queue
- •IP RTP Priority
- •Summary of Queuing Tool Features
- •Foundation Summary
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •“Do I Know This Already?” Quiz
- •Shaping and Policing Concepts Questions
- •Policing with CAR and CB Policer Questions
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Foundation Topics
- •When and Where to Use Shaping and Policing
- •How Shaping Works
- •Where to Shape: Interfaces, Subinterfaces, and VCs
- •How Policing Works
- •CAR Internals
- •CB Policing Internals
- •Policing, but Not Discarding
- •Foundation Summary
- •Shaping and Policing Concepts
- •“Do I Know This Already?” Quiz
- •Congestion-Avoidance Concepts and RED Questions
- •WRED Questions
- •FRED Questions
- •Foundation Topics
- •TCP and UDP Reactions to Packet Loss
- •Tail Drop, Global Synchronization, and TCP Starvation
- •Random Early Detection (RED)
- •Weighted RED (WRED)
- •How WRED Weights Packets
- •WRED and Queuing
- •WRED Summary
- •Flow-Based WRED (FRED)
- •Foundation Summary
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •“Do I Know This Already?” Quiz
- •Compression Questions
- •Link Fragmentation and Interleave Questions
- •Foundation Topics
- •Payload and Header Compression
- •Payload Compression
- •Header Compression
- •Link Fragmentation and Interleaving
- •Multilink PPP LFI
- •Maximum Serialization Delay and Optimum Fragment Sizes
- •Frame Relay LFI Using FRF.12
- •Choosing Fragment Sizes for Frame Relay
- •Fragmentation with More Than One VC on a Single Access Link
- •FRF.11-C and FRF.12 Comparison
- •Foundation Summary
- •Compression Tools
- •LFI Tools
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •Call Admission Control Overview
- •Call Rerouting Alternatives
- •Bandwidth Engineering
- •CAC Mechanisms
- •CAC Mechanism Evaluation Criteria
- •Local Voice CAC
- •Physical DS0 Limitation
- •Max-Connections
- •Voice over Frame Relay—Voice Bandwidth
- •Trunk Conditioning
- •Local Voice Busyout
- •Measurement-Based Voice CAC
- •Service Assurance Agents
- •SAA Probes Versus Pings
- •SAA Service
- •Calculated Planning Impairment Factor
- •Advanced Voice Busyout
- •PSTN Fallback
- •SAA Probes Used for PSTN Fallback
- •IP Destination Caching
- •SAA Probe Format
- •PSTN Fallback Scalability
- •PSTN Fallback Summary
- •Resource-Based CAC
- •Resource Availability Indication
- •Gateway Calculation of Resources
- •RAI in Service Provider Networks
- •RAI in Enterprise Networks
- •RAI Operation
- •RAI Platform Support
- •Cisco CallManager Resource-Based CAC
- •Location-Based CAC Operation
- •Locations and Regions
- •Calculation of Resources
- •Automatic Alternate Routing
- •Location-Based CAC Summary
- •Gatekeeper Zone Bandwidth
- •Gatekeeper Zone Bandwidth Operation
- •Single-Zone Topology
- •Multizone Topology
- •Zone-per-Gateway Design
- •Gatekeeper in CallManager Networks
- •Zone Bandwidth Calculation
- •Gatekeeper Zone Bandwidth Summary
- •Integrated Services / Resource Reservation Protocol
- •RSVP Levels of Service
- •RSVP Operation
- •RSVP/H.323 Synchronization
- •Bandwidth per Codec
- •Subnet Bandwidth Management
- •Monitoring and Troubleshooting RSVP
- •RSVP CAC Summary
- •Foundation Summary
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •“Do I Know This Already?” Quiz
- •QoS Management Tools Questions
- •QoS Design Questions
- •Foundation Topics
- •QoS Management Tools
- •QoS Device Manager
- •QoS Policy Manager
- •Service Assurance Agent
- •Internetwork Performance Monitor
- •Service Management Solution
- •QoS Management Tool Summary
- •QoS Design for the Cisco QoS Exams
- •Four-Step QoS Design Process
- •Step 1: Determine Customer Priorities/QoS Policy
- •Step 2: Characterize the Network
- •Step 3: Implement the Policy
- •Step 4: Monitor the Network
- •QoS Design Guidelines for Voice and Video
- •Voice and Video: Bandwidth, Delay, Jitter, and Loss Requirements
- •Voice and Video QoS Design Recommendations
- •Foundation Summary
- •QoS Management
- •QoS Design
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •The Need for QoS on the LAN
- •Layer 2 Queues
- •Drop Thresholds
- •Trust Boundries
- •Cisco Catalyst Switch QoS Features
- •Catalyst 6500 QoS Features
- •Supervisor and Switching Engine
- •Policy Feature Card
- •Ethernet Interfaces
- •QoS Flow on the Catalyst 6500
- •Ingress Queue Scheduling
- •Layer 2 Switching Engine QoS Frame Flow
- •Layer 3 Switching Engine QoS Packet Flow
- •Egress Queue Scheduling
- •Catalyst 6500 QoS Summary
- •Cisco Catalyst 4500/4000 QoS Features
- •Supervisor Engine I and II
- •Supervisor Engine III and IV
- •Cisco Catalyst 3550 QoS Features
- •Cisco Catalyst 3524 QoS Features
- •CoS-to-Egress Queue Mapping for the Catalyst OS Switch
- •Layer-2-to-Layer 3 Mapping
- •Connecting a Catalyst OS Switch to WAN Segments
- •Displaying QoS Settings for the Catalyst OS Switch
- •Enabling QoS for the Catalyst IOS Switch
- •Enabling Priority Queuing for the Catalyst IOS Switch
- •CoS-to-Egress Queue Mapping for the Catalyst IOS Switch
- •Layer 2-to-Layer 3 Mapping
- •Connecting a Catalyst IOS Switch to Distribution Switches or WAN Segments
- •Displaying QoS Settings for the Catalyst IOS Switch
- •Foundation Summary
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •QoS Tools
- •Differentiated Services
- •Integrated Services
- •CAR, PBR, and CB Marking
- •Queuing Concepts
- •WFQ and IP RTP Priority
- •CBWFQ and LLQ
- •Comparing Queuing Options
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •Shaping and Policing Concepts
- •Policing with CAR and CB Policer
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Shaping and Policing Concepts
- •Congestion-Avoidance Concepts and RED
- •WRED
- •FRED
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •Compression
- •Link Fragmentation and Interleave
- •Compression Tools
- •LFI Tools
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •QoS Management Tools
- •QoS Design
- •QoS Management
- •QoS Design
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •Foundation Topics
- •QPPB Route Marking: Step 1
- •QPPB Per-Packet Marking: Step 2
- •QPPB: The Hidden Details
- •QPPB Summary
- •Flow-Based dWFQ
- •ToS-Based dWFQ
- •Distributed QoS Group–Based WFQ
- •Summary: dWFQ Options

792 Appendix A: Answers to the “Do I Know This Already?” Quizzes and Q&A Sections
Example 4-10 Exhibit for CBWFQ Configuration Questions (Continued)
class class1 priority 60 policy-map pmap2 class class2 priority 60 policy-map pmap3 class class3 priority 60 policy-map pmap4 class class4 priority 60 policy-map pmap5 class class5 priority 60
!
interface Serial0/0 service-policy output ?????
!
access-list 101 permit udp any gt 16383 any gt 16383
access-list 102 permit udp any range 16383 32767 any range 16383 32767
!
All the policy maps except pmap4 would perform LLQ on voice payload. In some cases, the policy map would match more than just voice payload. Only pmap1 would match just RTP voice payload traffic.
30Using the same exhibit as in the preceding example, describe what must also be true for pmap4 to queue voice payload traffic successfully, and only voice payload traffic, in a lowlatency queue.
If some other classification and marking tool were configured, and it marked all voice payload traffic as DSCP EF, pmap4 would match all voice packets in the lowlatency queue.
Comparing Queuing Tool Options
31Which of the following queuing tools allows for WRED inside a single queue? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
CBWFQ.

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32Which of the following queuing tools can always service a particular queue first, even when other queues have packets waiting? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
PQ, LLQ, and IP RTP Priority.
33Which of the following queuing tools allows for a percentage bandwidth to be assigned to each queue? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
CBWFQ and LLQ. CQ effectively does this as well, but you cannot specify the exact percentage.
34Which queuing tools could be configured to provide the lowest possible latency for voice traffic? Of these, which does Cisco recommend as the best option for voice queuing today?
PQ, IP RTP Priority, and LLQ. PQ would probably not be a good option in many networks today, but it could provide the lowest possible latency for voice. Cisco currently recommends LLQ.
35Which of the following queuing tools can use flow-based classification? First-In, FirstOut Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
WFQ and CBWFQ in the class-default queue.
36Which of the following queuing tools uses the Modular QoS CLI? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
CBWFQ, LLQ.
37Which of the following queuing tools allows for a value to be configured, which then results in a specific number of bytes being taken from each queue during a round-robin pass through the queues? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
CQ.
38Which of the following queuing tools allow the largest number of queues for a flow-based tool? For a class-based tool? What are the maximum values? First-In, First-Out Queuing (FIFO); Priority Queuing (PQ); Custom Queuing (CQ); Weighted Fair Queuing (WFQ); Class-Based WFQ (CBWFQ); Low Latency Queuing (LLQ); and IP RTP Priority.
WFQ allows 4096 (flow based), and CBWFQ allows 64 queues (class based).

794 Appendix A: Answers to the “Do I Know This Already?” Quizzes and Q&A Sections
39Which queuing tools could be configured to provide the lowest possible latency for voice signaling traffic?
PQ and LLQ. PQ would probably not be a good option in many networks today. IP RTP Priority does not match voice signaling traffic.
Chapter 5
“Do I Know This Already?” Quiz
Shaping and Policing Concepts
1Explain the points during the process of a single router receiving and forwarding traffic at which shaping and policing can be enabled on a router.
Shaping can be enabled for packets exiting an interface, subinterface, or individual VC. Policing can be performed both on packets entering an interface or exiting an interface.
2Compare and contrast the actions that shaping and policing take when a packet exceeds a traffic contract.
Shaping delays packets when the shaping rate is exceeded. Policing either discards the packet, just transmits the packet, or it re-marks a QoS field before transmitting the packet.
3If a router has a shaping tool configured, with a shaping rate of 256 kbps, and a Bc of 16,000 bits, what Tc value does the shaping tool use?
Because Tc = Bc/CIR, the answer is 16,000/256,000, or 62.5 ms.
4Define the terms Tc, Bc, Be, and CIR.
Tc: time interval, measured in milliseconds, over which the committed burst (Bc) can be sent.
Bc: committed burst size, measured in bits. This is the amount of traffic that can be sent during every interval Tc. Typically also defined in the traffic contract.
Be: excess burst size, in bits. This is the number of bits beyond Bc that can be sent in the first Tc after a period of inactivity.
CIR: committed information rate, in bits per second, defines the amount of bandwidth that the provider has agree to provide as defined in the traffic contract.

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Policing with CAR and CB Policer
5List the command, with the correct syntax, that sets a policed rate of 512 kbps, a Bc of 1 second’s worth of traffic, and a Be of an additional 0.5 second’s worth of traffic, when using CAR. Do not assume any defaults; explicitly set the values in the command. You can choose any other settings needed for the command.
rate-limit input 512000 64000 96000 conform-action transmit exceed-action drop
6Which policing tools allow for three categories of actions to take?
CB policer.
7Explain the concept behind re-marking policed packets versus discarding the packets.
By re-marking the packets, you can increase the packet’s likelihood of being dropped later. For instance, WRED reacts to the precedence or DSCP value, discarding certain marked values more aggressively. By re-marking, if no congestion occurs, the packet may still get through the network. If congestion does occur, the packet that the policer marked down has a greater chance of being dropped.
8CB policing has been configured under subinterface s0/0.1. What show command lists statistics for CB policing behavior just for that subinterface?
show policy-map interface s0/0.1
Shaping with FRTS, GTS, DTS, and CB Shaping
9Along with the class-map, policy-map, and service-policy commands, CB shaping requires one specific command that actually sets values used for the shaping function. List the command, with the correct syntax, that sets a shaped rate of 128 kbps, a Bc of 8000, and a Be of 8000, when using CB shaping. Do not assume any defaults; explicitly set the values in the command.
shape 128000 8000 8000
10Compare and contrast the use of the class-map and map-class commands in terms of how each is used by FRTS and CB shaping.
FRTS uses map-class to create a common set of shaping parameters, which are then applied to an interface, subinterface, or VC. FRTS does not use the class-map command for shaping. Likewise, CB shaping does not use the map-class command. It does, however, use the class-map command for defining classification options. Interestingly, FRTS can use the class-map command indirectly, when using CBWFQ or LLQ. (See Example 5-9 later in the book for a sample configuration.)
11DTS has been configured under subinterface s0/0.1. What show command displays statistics for DTS behavior just for that subinterface?
show policy-map interface s0/0.1