
- •QoS Overview
- •“Do I Know This Already?” Quiz
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions
- •Foundation Topics
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •Bandwidth
- •The clock rate Command Versus the bandwidth Command
- •QoS Tools That Affect Bandwidth
- •Delay
- •Serialization Delay
- •Propagation Delay
- •Queuing Delay
- •Forwarding Delay
- •Shaping Delay
- •Network Delay
- •Delay Summary
- •QoS Tools That Affect Delay
- •Jitter
- •QoS Tools That Affect Jitter
- •Loss
- •QoS Tools That Affect Loss
- •Summary: QoS Characteristics: Bandwidth, Delay, Jitter, and Loss
- •Voice Basics
- •Voice Bandwidth Considerations
- •Voice Delay Considerations
- •Voice Jitter Considerations
- •Voice Loss Considerations
- •Video Basics
- •Video Bandwidth Considerations
- •Video Delay Considerations
- •Video Jitter Considerations
- •Video Loss Considerations
- •Comparing Voice and Video: Summary
- •IP Data Basics
- •Data Bandwidth Considerations
- •Data Delay Considerations
- •Data Jitter Considerations
- •Data Loss Considerations
- •Comparing Voice, Video, and Data: Summary
- •Foundation Summary
- •QoS Tools and Architectures
- •“Do I Know This Already?” Quiz
- •QoS Tools Questions
- •Differentiated Services Questions
- •Integrated Services Questions
- •Foundation Topics
- •Introduction to IOS QoS Tools
- •Queuing
- •Queuing Tools
- •Shaping and Policing
- •Shaping and Policing Tools
- •Congestion Avoidance
- •Congestion-Avoidance Tools
- •Call Admission Control and RSVP
- •CAC Tools
- •Management Tools
- •Summary
- •The Good-Old Common Sense QoS Model
- •GOCS Flow-Based QoS
- •GOCS Class-Based QoS
- •The Differentiated Services QoS Model
- •DiffServ Per-Hop Behaviors
- •The Class Selector PHB and DSCP Values
- •The Assured Forwarding PHB and DSCP Values
- •The Expedited Forwarding PHB and DSCP Values
- •The Integrated Services QoS Model
- •Foundation Summary
- •“Do I Know This Already?” Quiz Questions
- •CAR, PBR, and CB Marking Questions
- •Foundation Topics
- •Marking
- •IP Header QoS Fields: Precedence and DSCP
- •LAN Class of Service (CoS)
- •Other Marking Fields
- •Summary of Marking Fields
- •Class-Based Marking (CB Marking)
- •Network-Based Application Recognition (NBAR)
- •CB Marking show Commands
- •CB Marking Summary
- •Committed Access Rate (CAR)
- •CAR Marking Summary
- •Policy-Based Routing (PBR)
- •PBR Marking Summary
- •VoIP Dial Peer
- •VoIP Dial-Peer Summary
- •Foundation Summary
- •Congestion Management
- •“Do I Know This Already?” Quiz
- •Queuing Concepts Questions
- •WFQ and IP RTP Priority Questions
- •CBWFQ and LLQ Questions
- •Comparing Queuing Options Questions
- •Foundation Topics
- •Queuing Concepts
- •Output Queues, TX Rings, and TX Queues
- •Queuing on Interfaces Versus Subinterfaces and Virtual Circuits (VCs)
- •Summary of Queuing Concepts
- •Queuing Tools
- •FIFO Queuing
- •Priority Queuing
- •Custom Queuing
- •Weighted Fair Queuing (WFQ)
- •WFQ Scheduler: The Net Effect
- •WFQ Scheduling: The Process
- •WFQ Drop Policy, Number of Queues, and Queue Lengths
- •WFQ Summary
- •Class-Based WFQ (CBWFQ)
- •CBWFQ Summary
- •Low Latency Queuing (LLQ)
- •LLQ with More Than One Priority Queue
- •IP RTP Priority
- •Summary of Queuing Tool Features
- •Foundation Summary
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •“Do I Know This Already?” Quiz
- •Shaping and Policing Concepts Questions
- •Policing with CAR and CB Policer Questions
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Foundation Topics
- •When and Where to Use Shaping and Policing
- •How Shaping Works
- •Where to Shape: Interfaces, Subinterfaces, and VCs
- •How Policing Works
- •CAR Internals
- •CB Policing Internals
- •Policing, but Not Discarding
- •Foundation Summary
- •Shaping and Policing Concepts
- •“Do I Know This Already?” Quiz
- •Congestion-Avoidance Concepts and RED Questions
- •WRED Questions
- •FRED Questions
- •Foundation Topics
- •TCP and UDP Reactions to Packet Loss
- •Tail Drop, Global Synchronization, and TCP Starvation
- •Random Early Detection (RED)
- •Weighted RED (WRED)
- •How WRED Weights Packets
- •WRED and Queuing
- •WRED Summary
- •Flow-Based WRED (FRED)
- •Foundation Summary
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •“Do I Know This Already?” Quiz
- •Compression Questions
- •Link Fragmentation and Interleave Questions
- •Foundation Topics
- •Payload and Header Compression
- •Payload Compression
- •Header Compression
- •Link Fragmentation and Interleaving
- •Multilink PPP LFI
- •Maximum Serialization Delay and Optimum Fragment Sizes
- •Frame Relay LFI Using FRF.12
- •Choosing Fragment Sizes for Frame Relay
- •Fragmentation with More Than One VC on a Single Access Link
- •FRF.11-C and FRF.12 Comparison
- •Foundation Summary
- •Compression Tools
- •LFI Tools
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •Call Admission Control Overview
- •Call Rerouting Alternatives
- •Bandwidth Engineering
- •CAC Mechanisms
- •CAC Mechanism Evaluation Criteria
- •Local Voice CAC
- •Physical DS0 Limitation
- •Max-Connections
- •Voice over Frame Relay—Voice Bandwidth
- •Trunk Conditioning
- •Local Voice Busyout
- •Measurement-Based Voice CAC
- •Service Assurance Agents
- •SAA Probes Versus Pings
- •SAA Service
- •Calculated Planning Impairment Factor
- •Advanced Voice Busyout
- •PSTN Fallback
- •SAA Probes Used for PSTN Fallback
- •IP Destination Caching
- •SAA Probe Format
- •PSTN Fallback Scalability
- •PSTN Fallback Summary
- •Resource-Based CAC
- •Resource Availability Indication
- •Gateway Calculation of Resources
- •RAI in Service Provider Networks
- •RAI in Enterprise Networks
- •RAI Operation
- •RAI Platform Support
- •Cisco CallManager Resource-Based CAC
- •Location-Based CAC Operation
- •Locations and Regions
- •Calculation of Resources
- •Automatic Alternate Routing
- •Location-Based CAC Summary
- •Gatekeeper Zone Bandwidth
- •Gatekeeper Zone Bandwidth Operation
- •Single-Zone Topology
- •Multizone Topology
- •Zone-per-Gateway Design
- •Gatekeeper in CallManager Networks
- •Zone Bandwidth Calculation
- •Gatekeeper Zone Bandwidth Summary
- •Integrated Services / Resource Reservation Protocol
- •RSVP Levels of Service
- •RSVP Operation
- •RSVP/H.323 Synchronization
- •Bandwidth per Codec
- •Subnet Bandwidth Management
- •Monitoring and Troubleshooting RSVP
- •RSVP CAC Summary
- •Foundation Summary
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •“Do I Know This Already?” Quiz
- •QoS Management Tools Questions
- •QoS Design Questions
- •Foundation Topics
- •QoS Management Tools
- •QoS Device Manager
- •QoS Policy Manager
- •Service Assurance Agent
- •Internetwork Performance Monitor
- •Service Management Solution
- •QoS Management Tool Summary
- •QoS Design for the Cisco QoS Exams
- •Four-Step QoS Design Process
- •Step 1: Determine Customer Priorities/QoS Policy
- •Step 2: Characterize the Network
- •Step 3: Implement the Policy
- •Step 4: Monitor the Network
- •QoS Design Guidelines for Voice and Video
- •Voice and Video: Bandwidth, Delay, Jitter, and Loss Requirements
- •Voice and Video QoS Design Recommendations
- •Foundation Summary
- •QoS Management
- •QoS Design
- •“Do I Know This Already?” Quiz
- •Foundation Topics
- •The Need for QoS on the LAN
- •Layer 2 Queues
- •Drop Thresholds
- •Trust Boundries
- •Cisco Catalyst Switch QoS Features
- •Catalyst 6500 QoS Features
- •Supervisor and Switching Engine
- •Policy Feature Card
- •Ethernet Interfaces
- •QoS Flow on the Catalyst 6500
- •Ingress Queue Scheduling
- •Layer 2 Switching Engine QoS Frame Flow
- •Layer 3 Switching Engine QoS Packet Flow
- •Egress Queue Scheduling
- •Catalyst 6500 QoS Summary
- •Cisco Catalyst 4500/4000 QoS Features
- •Supervisor Engine I and II
- •Supervisor Engine III and IV
- •Cisco Catalyst 3550 QoS Features
- •Cisco Catalyst 3524 QoS Features
- •CoS-to-Egress Queue Mapping for the Catalyst OS Switch
- •Layer-2-to-Layer 3 Mapping
- •Connecting a Catalyst OS Switch to WAN Segments
- •Displaying QoS Settings for the Catalyst OS Switch
- •Enabling QoS for the Catalyst IOS Switch
- •Enabling Priority Queuing for the Catalyst IOS Switch
- •CoS-to-Egress Queue Mapping for the Catalyst IOS Switch
- •Layer 2-to-Layer 3 Mapping
- •Connecting a Catalyst IOS Switch to Distribution Switches or WAN Segments
- •Displaying QoS Settings for the Catalyst IOS Switch
- •Foundation Summary
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •QoS: Tuning Bandwidth, Delay, Jitter, and Loss
- •QoS Tools
- •Differentiated Services
- •Integrated Services
- •CAR, PBR, and CB Marking
- •Queuing Concepts
- •WFQ and IP RTP Priority
- •CBWFQ and LLQ
- •Comparing Queuing Options
- •Conceptual Questions
- •Priority Queuing and Custom Queuing
- •CBWFQ, LLQ, IP RTP Priority
- •Comparing Queuing Tool Options
- •Shaping and Policing Concepts
- •Policing with CAR and CB Policer
- •Shaping with FRTS, GTS, DTS, and CB Shaping
- •Shaping and Policing Concepts
- •Congestion-Avoidance Concepts and RED
- •WRED
- •FRED
- •Congestion-Avoidance Concepts and Random Early Detection (RED)
- •Weighted RED (WRED)
- •Flow-Based WRED (FRED)
- •Compression
- •Link Fragmentation and Interleave
- •Compression Tools
- •LFI Tools
- •Call Admission Control Concepts
- •Local-Based CAC
- •Measurement-Based CAC
- •Resources-Based CAC
- •QoS Management Tools
- •QoS Design
- •QoS Management
- •QoS Design
- •LAN QoS Concepts
- •Catalyst 6500 Series of Switches
- •Catalyst 4500/4000 Series of Switches
- •Catalyst 3550/3524 Series of Switches
- •Foundation Topics
- •QPPB Route Marking: Step 1
- •QPPB Per-Packet Marking: Step 2
- •QPPB: The Hidden Details
- •QPPB Summary
- •Flow-Based dWFQ
- •ToS-Based dWFQ
- •Distributed QoS Group–Based WFQ
- •Summary: dWFQ Options

596 Chapter 8: Call Admission Control and QoS Signaling
Gatekeeper Zone Bandwidth
The gatekeeper function is an IOS-based mechanism specific to H.323 networks. Different levels of Cisco IOS Software provide various, specific capabilities within this feature. In Cisco IOS Releases 12.1(5)T and 12.2, the gatekeeper function has the capability to limit the number of simultaneous calls across a WAN link similar to the CallManager location-based CAC discussed in the preceding section.
Gatekeeper Zone Bandwidth Operation
By dividing the network into zones, a gatekeeper can control the allocation of calls in its local zone and the allocation of calls between its own zone and any other remote zone in the network. For the purpose of understanding how this feature operates, assume a voice call is equal to 64 kbps of bandwidth. Actual bandwidth used by calls in a gatekeeper network are addressed in the “Zone Bandwidth Calculation” section.
Single-Zone Topology
Figure 8-22 shows a single-zone gatekeeper network with two gateways that illustrates gatekeeper CAC in its simplest form. If the WAN bandwidth of the link between the two gateways can carry no more than two calls, the gatekeeper must be configured so that it denies the third call. Assuming every call is 64 kbps, the gatekeeper is configured with a zone bandwidth limitation of 128 kbps to achieve CAC in this simple topology.
Figure 8-22 Simple Single-Zone Topology
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Resource-Based CAC 597
Most networks, however, are not as simple as the one shown in Figure 8-22. Figure 8-23 shows a more complex topology; however, it is still configured as a single-zone network. In this topology, the legs in the WAN cloud each have separate bandwidth provisioning and therefore separate capabilities of how many voice calls can be carried across each leg. The numbers on the WAN legs in Figure 8-23 show the maximum number of calls that can be carried across each leg.
Figure 8-23 Complex Single-Zone Topology
Zone Bandwidth of 128 kbps Will Not Scale
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Assume that the gatekeeper zone bandwidth is still configured to allow a maximum of 128 kbps, limiting the number of simultaneous calls to two.
With a single zone configured, the gatekeeper protects the bandwidth of the WAN link from Site 1 to the WAN aggregation point by not allowing more than two calls across that link. When two calls are in progress, however, additional calls between the PBXs at Headquarters are blocked even though there is ample bandwidth in the campus backbone to handle the traffic.
Multizone Topology
To solve the single-zone problem of reducing the call volume of the network to the capabilities of the lowest-capacity WAN link, you can design multiple gatekeeper zones into the network. A good practice in designing multiple zones is to create one zone per site, as shown in Figure 8-24.

598 Chapter 8: Call Admission Control and QoS Signaling
Figure 8-24 Simple Enterprise Multizone Topology |
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The Site 1 gatekeeper limits the number of calls active in Site 1, regardless of where those calls originate or terminate, to two simultaneous calls by limiting the available bandwidth to 128 kbps. Because there is only one gateway at Site 1, there is no need to configure a limit for the intrazone call traffic. All interzone traffic is limited to two calls to protect the WAN link connecting Site 1.
At Site 2 there is also a single gateway, and therefore no need to limit the intrazone call traffic. There are separate interzone limits for the following scenarios:
•Calls between Site 2 and the Headquarters site are limited to a maximum of four calls on the WAN link connecting Site 2.
•Calls between Site 2 and Site 1 are limited to a maximum of two calls on the WAN link connecting Site 1.
The Headquarters site has a similar configuration to Site 2 except that calls are unlimited within Headquarters; not because there is a single gateway, but because there is ample bandwidth between the gateways at this site.
In the network topology in Figure 8-24, gatekeeper CAC provides sufficient granularity needed to protect voice conversations across the low-speed WAN links. Consider another network topology in which there are multiple gateways per zone, however, with each gateway at the

Resource-Based CAC 599
remote sites having a separate WAN connection to the aggregation point. Figure 8-25 shows such a network topology.
Figure 8-25 Complex Enterprise Multizone Topology
Zone 1 to Any Zone Limited to 128 kbps
HQ-Gatekeeper
Internal Zone HQ Traffic Is Unlimited
Zone HQ to Zone 1 Limited to 128 kbps
Zone HQ to Zone 2 Limited to 256 kbps
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Zone 2 to Zone 1 Limited to 128 kbps
Zone 2 to Zone HQ Limited to 256 kbps
Of the three gateways in remote Site 1, the slowest WAN access link can carry a maximum of two simultaneous calls. Because the gatekeeper bandwidth limitation is configured per zone and not per gateway, there is no facility within gatekeeper CAC to limit the calls to specific gateways within the zone. To ensure protection of voice conversations, the zone bandwidth

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must be configured for the slowest link in the zone. For both remote Sites 1 and 2, the slowest link is 128 kbps bandwidth or two calls.
This configuration ensures proper voice quality at all times, but it is also wasteful of the gateways that could terminate more calls without oversubscribing their WAN bandwidth. In this network configuration, CAC is activated too soon and reroutes calls over to the PSTN when in fact they could have been carried by the WAN. In this type of topology, gatekeeper CAC is not sufficient to protect voice quality over the WAN link, and, at the same time, optimize the bandwidth use of all WAN links.
The last configuration to consider is an SP network where the gateways in the POPs are connected via Fast Ethernet to the WAN edge router, as shown in Figure 8-26.
Figure 8-26 Service Provider Topology with Multiple Gateways per Zone
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In this network, gatekeeper CAC is sufficient, even though there are multiple gateways per zone, because the connections to specific gateways within the zone are not the links that need protection. The bandwidth that needs protection is the WAN access link going into the backbone that aggregates the call traffic from all gateways. A gatekeeper bandwidth limitation for the zone indeed limits the number of calls over that link. It is assumed that the OC-12 backbone link is overengineered and requires no protection.