
- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index

198 • Chapter 6 • Entry and Exit
In 2012, firms that will leave the industry by 2017 are only about one-third the size of the average firm.
3.Most entrants do not survive 10 years, but those that do grow precipitously. Of the 30 to 40 firms that enter the market between 2012 and 2017, roughly 60 percent will exit by 2022. The survivors will nearly double their size by 2022.
4.Entry and exit rates vary by industry. Many industries have high entry rates including apparel, lumber, and fabricated metals. Industries with high exit rates included apparel, lumber, and leather. Industries with little entry included tobacco, paper, and primary metals. Industries with little exit included tobacco, paper, and coal. Entry and exit are highly related: Conditions that encourage entry also foster exit.
A more recent study of manufacturing firms in the United Kingdom by Disney, Haskel, and Heden confirms that entry and exit are pervasive.2 Their study finds twoyear entry and exit rates of 16 percent. After five years, 65 percent of firms have exited. Entry and exit is more common in leather goods, footwear, and office machinery, but uncommon in metal manufacturing, synthetic fibers, and plastics processing.
These facts have three important implications for strategy:
1.When planning for the future, the manager must account for entry. While the exact identity of an entrant is hard to predict, the incumbent should expect the entrant to be either a small greenfield enterprise or a large diversifying firm.
2.Managers should expect most new ventures to fail quickly. However, survival and growth usually go hand in hand, so managers of new firms will have to find the capital to support expansion.
3.Managers should know the entry and exit conditions of their industry. Entry and exit are powerful forces in some industries but relatively unimportant in others.
ENTRY AND EXIT DECISIONS: BASIC CONCEPTS
In this chapter we present economic concepts that will help managers who are deciding whether to enter or exit a market, as well as managers attempting to cope with potential new entrants. We begin with some basic terminology. It helps to think of entry as an investment. The entrant must sink some capital that cannot be fully recovered upon exit—it is this element of risk that makes the entry decision difficult. The entrant hopes that postentry profits (i.e., the excess of revenues over ongoing operating expenses) exceed the sunk entry costs.3 There are many potential sunk costs to enter a market, ranging from the costs of specialized capital equipment to government licenses. Many sunk entry costs are associated with the fixed costs that give rise to economies of scale, which we discussed in Chapter 2, such as the cost of building a factory or performing R&D. But the factors that give rise to entry costs and economies of scale are not identical. Recall that fixed costs are sunk costs only if the fixed costs are not recoverable. And some sources of scale economies are not fixed costs, such as inventory management.
Postentry profits will vary according to demand and cost conditions, as well as the nature of postentry competition. Postentry competition represents the conduct and performance of firms in the market after entry has occurred. For example, the entrant might anticipate that firms will behave like Cournot quantity setters or Bertrand price setters, as described in the previous chapter, with corresponding implications for postentry profits. The potential entrant may use many different types of information
Entry and Exit Decisions: Basic Concepts • 199
about incumbents, including historical pricing practices, costs, and capacity, to assess what postentry competition may be like. The sum total of this analysis of sunk costs and postentry competition determines whether there are barriers to entry.
Barriers to Entry
Because the potential for profits is a siren call to investors, a profitable industry invites entry. Barriers to entry allow incumbent firms to earn positive economic profits while making it unprofitable for newcomers to enter the industry.4 Barriers to entry may be structural or strategic. Structural entry barriers exist when the incumbent has natural cost or marketing advantages, or when the incumbent benefits from favorable regulations. Strategic entry barriers result when the incumbent takes aggressive actions to deter entry. Whether structural or strategic, these entry barriers either raise sunk entry costs or reduce postentry profitability.
Bain’s Typology of Entry Conditions
In his seminal work on entry, economist Joseph Bain argued that markets may be characterized according to whether entry barriers are structural or strategic, and whether incumbents can profit from using entry-deterring strategies.5 Bain described three entry conditions:
Blockaded Entry Entry is blockaded if structural barriers are so high that the incumbent need do nothing to deter entry. For example, production may require large fixed investments relative to the size of the market (high sunk entry costs), or the entrant may sell an undifferentiated product for which it cannot raise price above marginal cost (low postentry profitability).
Accommodated Entry Entry is accommodated if structural entry barriers are low, and either (a) entry-deterring strategies will be ineffective or (b) the cost to the incumbent of trying to deter entry exceeds the benefits it could gain from keeping the entrant out. Accommodated entry is typical in markets with growing demand or rapid technological improvements. Entry is so attractive in such markets that the incumbent(s) should not waste resources trying to prevent it.
Deterred Entry Entry is deterred (a) if the incumbent can keep the entrant out by employing an entry-deterring strategy and (b) if employing the entry-deterring strategy boosts the incumbent’s profits. Frank Fisher calls such entry-deterring strategies predatory acts.6 Predatory acts may either raise entry costs or reduce postentry profits. We describe several predatory acts later in this chapter.
Bain argued that an incumbent firm’s approach to potential entry should depend on market conditions. If entry is blockaded or accommodated, the firm should not make any effort to deter entry. If blockaded, the effort is superfluous; if accommodated, the effort is wasted. If entry is deterred, the firm should consider engaging in a predatory act.
Analyzing Entry Conditions: The Asymmetry Requirement
Bain’s typology has great intuitive appeal but does not address an important question: What is the strategic distinction between entrants and incumbents? As we will see, most of the predatory strategies available to incumbents are also available to entrants.

200 • Chapter 6 • Entry and Exit
EXAMPLE 6.1 HYUNDAI’S ENTRY INTO THE STEEL INDUSTRY
Hyundai, Korea’s largest firm, started as a construction business and expanded into engineering, automobile, shipbuilding, and other heavy equipment manufacturing. Although most of the Korean conglomerates overlap in many industries, Hyundai has had a greater focus on heavy industrial sectors. (Samsung, the next largest Korean conglomerate, is regarded as more of a consumer products company.) Even so, Hyundai in the 1990s was a bit player in the steel market, with a few small specialty mills. But when Hyundai announced in 1997 that it would build a huge fully integrated blast furnacetype steel mill with a capacity of 6 million tons a year, many in the nation were surprised. The government had opposed Hyundai’s entry into the steel market, and this decision became one of the nation’s hottest economic issues.
Hyundai had long been eager to expand its presence in steel production. The dominant firm, POSCO, which until 1998 was majorityowned by the government, had two big steel mills with combined production capacity of about 26 million tons. No other company in Korea has a mill approaching even 6 million tons, which is generally regarded to be the minimum efficient scale. Given its cost advantage, POSCO was and remains one of the most profitable companies in Korea. Experts in the Korean steel business noted that POSCO’s supply was critical; without POSCO, its customers would have to turn to imports. Hyundai felt that demand for steel would continue to grow, far outstripping POSCO’s production capabilities.
With demand forecast to grow, Hyundai felt that the market was ripe for entry. Hyundai felt it could be more efficient than POSCO, which was thought to have much redundancy and bureaucracy. Moreover, Hyundai consumes so much steel itself that it could achieve minimum efficient scale without selling to the market. By ensuring capacity, Hyundai might also be better able to plan its other operations (such as car or ship production) more flexibly and easily. Finally, Hyundai felt that the steel mill would be the most cost-effective way to pull far ahead of Samsung in the battle to be Korea’s top firm.
The Korean government discouraged Hyundai from building the plant, claiming that demand was likely to slacken. The real motive may have been the government’s decision (not yet publicized) to privatize POSCO. In any event, the government stalled but eventually failed to dissuade Hyundai from building the plant. Hyundai broke ground for the plant in 2006 and began operations in 2010. In the interim, Hyundai acquired several smaller Korean steel companies, including Sammi Steel and Dangjin Steelworks.
As it turned out, Hyundai’s forecasts for steel demand were partially correct. Economic growth since the late 1990s has been uneven. Hyundai has also enjoyed mixed fortunes. The chaebol (see Chapter 4) has been partially dismantled, but some of the remaining companies, including Hyundai engineering, have enjoyed remarkable growth.
For example, in a strategy known as predatory pricing, the incumbent firm slashes prices in an effort to drive out a new entrant. It is possible that the new entrant could slash prices in an effort to drive out the incumbent (something Wal-Mart allegedly does on occasion when it enters new markets). Incumbents and entrants will naturally differ in financial resources and productive capabilities, but the incumbent does not necessarily have the advantage.
There must be other asymmetries that usually work in favor of the incumbent. Incumbents usually have incurred sunk entry costs while entrants have not. Consider Boeing and Airbus, which are protected from entry by other potential manufacturers of large commercial aviation airframes because they have already made hundreds of