- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
120 • Chapter 3 • The Vertical Boundaries of the Firm
The Fundamental Transformation
The need to create relationship-specific assets transforms the relationship as the transaction unfolds. Before individuals or firms make relationship-specific investments, they may have many alternative trading partners and can choose to partner with those that afford the highest possible profit. But after making relationshipspecific investments, they will have few, if any, alternatives. Their profits will be determined by bilateral bargaining. In short, once the parties invest in relationshipspecific assets, the relationship changes from a “large numbers” bargaining situation to a “small numbers” bargaining situation. Williamson refers to this change as the fundamental transformation.
Rents and Quasi-Rents
The fundamental transformation has significant consequences for the economics of bargaining between buyer and seller, which in turn affects the costs of arm’s-length market exchange. To set the stage for our discussion of these costs, we must first define and explain rent and quasi-rent.
These are hard concepts. To explain them, we will walk through a numerical example about a hypothetical transaction. Suppose your company contemplates building a factory to produce cup holders for Ford automobiles. The factory can make up to 1 million holders per year at an average variable cost of C dollars per unit. You finance the construction of your factory with a mortgage from a bank that requires an annual payment of I dollars. The loan payment of I dollars thus represents your (annualized) cost of investment in this plant. Note that this is an unavoidable cost: You have to make your payment even if you do not do business with Ford.23 Your total cost of making 1 million cup holders is thus I 1 1,000,000C dollars per year.
You will design and build the factory specifically to produce cup holders for Ford. Your expectation is that Ford will purchase your holders at a profitable price. But if you build the factory and do not end up selling cup holders to Ford, you still have a “bailout” option: You can sell the holders to jobbers who, after suitably modifying them, will resell them to other automobile manufacturers. The “market price” you can expect to get from these jobbers is Pm. If you sell your cup holders to jobbers, you would thus get total revenue of 1,000,000Pm.
Suppose that Pm . C, so the market price covers your variable cost. Thus, you are more than willing to sell to the jobbers if you had no other option. Ignoring the investment cost I for a moment, your profit from selling to the jobbers is 1,000,000(Pm 2 C). Suppose also that the annual investment cost I . 1,000,000(Pm 2 C). This implies that even though you are better off selling to jobbers than not selling at all, you will not recover your investment cost if you sell only to jobbers. In this sense, a portion of your investment is specific to your relationship with Ford. In particular, the difference I 2 1,000,000(Pm 2 C) represents your company’s relationship-specific investment (RSI).
•The RSI equals the amount of your investment that you cannot recover if your company does not do business with Ford.
•For example, if I 5 $8,500,000, C 5 $3, and Pm 5 $4, then the RSI is $8,500,000 2 1,000,000(4 2 3) 5 $7,500,000. Of your $8,500,000 investment cost, you lose $7,500,000 if you do not do business with Ford and sell to jobbers instead.
We can now explain rent and quasi-rent. First, let us explain rent.24 Suppose that before you take out the loan to invest in the cup holder plant, Ford agreed to buy
Reasons to “Make” • 121
1 million sets of cup holders per year at a price of P* per unit, where P* . Pm. Thus, your company expects to receive total revenue of 1,000,000P* from Ford. Suppose that I , 1,000,000(P* - C), so that given your expectation of the price Ford will pay, you should build the plant. Then,
•Your rent is 1,000,000(P* 2 C) 2 I.
•In words: Your rent is simply the profit you expect to get when you build the plant, assuming all goes as planned.
Let us now explain quasi-rent. Suppose, after the factory is built, your deal with Ford falls apart. You should still sell to the jobbers, because 1,000,000(Pm 2 C) . 0; that is, sales to jobbers cover your variable costs.
•Your quasi-rent is the difference between the profit you get from selling to Ford and the profit you get from your next-best option, selling to jobbers. That is, quasirent is [1,000,000(P* 2 C) 2 I] 2 [1,000,000(Pm 2 C) 2 I] 5 1,000,000(P* 2 Pm).
•In words: Your quasi-rent is the extra profit that you get if the deal goes ahead as planned, versus the profit you would get if you had to turn to your next-best alternative (in our example, selling to jobbers).
It seems clear why the concept of rent is important. Your firm—indeed any firm— must expect positive rents to induce it to invest in an asset. But why is quasi-rent important? It turns out that quasi-rent tells us about the possible magnitude of the holdup problem, a problem that can arise when there are relationship-specific assets.
The Holdup Problem
If an asset was not relationship-specific, the profit the firm could get from using the asset in its best alternative and its next-best alternative would be the same. Thus, the associated quasi-rent would be zero. But when a firm invests in a relationship-specific asset, the quasi-rent must be positive—it will always get more from its best alternative than from its second-best alternative. If the quasi-rent is large, a firm stands to lose a lot if it has to turn to its second-best alternative. This opens the possibility that its trading partner could exploit this large quasi-rent, through holdup.25
•A firm holds up its trading partner by attempting to renegotiate the terms of a deal. A firm can profit by holding up its trading partner when contracts are incomplete (thereby permitting breach) and when the deal generates quasi-rents for its trading partner.
To see how this could happen, let’s return to our example of Ford and your cup holder company. Ford could reason as follows: You have already sunk your investment in the plant. Even though Ford “promised” to pay you P* per cup holder, it knows that you would accept any amount greater than Pm per unit and still sell to it. Thus, Ford could break the contract and offer you a price between P* and Pm; if you accept this renegotiation of the deal, Ford would increase its profits.
Could Ford get away with this? After all, didn’t Ford sign a contract with you? Well, if the contract is incomplete (and thus potentially ambiguous), Ford could assert that, in one way or another, circumstances have changed and that it is justified breaking the contract. It might, for example, claim that increases in the costs of commodity raw materials will force it to sharply curtail production unless suppliers, such as yourself, renegotiate their contracts. Or it might claim that the quality of your cup holders
122 • Chapter 3 • The Vertical Boundaries of the Firm
EXAMPLE 3.5 POWER BARGES
How do you deal with trading partners who are reluctant to make investments that have a high degree of site specificity? This is the problem that many developing nations face in convincing foreign corporations to construct power plants. Power plants are usually highly specialized assets. Once a firm builds a power plant in a developing nation, the associated investment undergoes the “fundamental transformation” and becomes a site-specific asset. If the purchasing government defaults on its payments, the manufacturer has few options for recovering its investment. (The firm could route the power to consumers in other nations, but the defaulting government could easily prevent it.) Even though no manufacturer has had to repossess a plant, the fear of default has scared them off. As a result, growing economies in developing nations may be slowed by power shortages.
The solution to the problem is ingenious. Manufacturers have eliminated the geographic asset specificity associated with power generation! They do this by building power plants on floating barges. Floating power plants are not new. Since the 1930s, U.S. Navy battleships have used their turboelectric motors to provide emergency power to utilities. The idea of installing a power plant on a barge deck originated with General Electric, which manufactured power barges for use by the U.S. military during World War II and have been in use ever since. Recent innovations have reduced the size and increased the reliability of gas turbines, making it possible to house large-capacity generators on a small number of barges. This makes them especially attractive to developing
nations that lack the infrastructure to build their own power generation facilities, but have sufficient reserves of natural gas, oil, or geothermal energy to fuel the power barges. A few power barges feature nuclear reactors, requiring minimal on-site fueling.
During the 1990s, power barges became a popular way of providing energy to developing nations. Companies including Raytheon, Westinghouse, Smith Cogeneration, and Amfel built floating power plants for customers such as Bangladesh, Ghana, Haiti, Kenya, and Malaysia, as well intermediaries such as the Power Barge Corporation. There are even a few power barges in developed nations. For example, Consolidated Edison operates a gas-turbine generator that is housed on a barge in the Gowanus Canal in Brooklyn.
Power barges are moored on one or more barges in safe harbors and “plugged into” landbased transformers that send electricity to domestic consumers. If the purchaser defaults, the manufacturer or intermediary can tow the barge(s) away and sell the plant to another customer. Floating power plants can also be assembled off-site and then towed to the purchasing nation. This lowers labor costs because the manufacturers do not have to pay their skilled workers to go to a distant site for a long time. There is one final incentive for floating power plants: an amendment to the 1936 U.S. Merchant Marine Act provides substantial financing advantages for vessels constructed in the United States but documented under the laws of another nation. Floating barges fit this description and enjoy favorable financing.
fails to meet promised specifications and that it must be compensated for this lower quality with lower prices.
Unless you want to fight Ford in court for breach of contract (itself a potentially expensive move), you are better off accepting Ford’s revised offer than not accepting it. By reneging on the original contract, Ford has “held you up” and has transferred some of your quasi-rent to itself. To illustrate this concretely, suppose P* 5 $12 per unit, Pm 5 $4 per unit, C 5 $3 per unit, and I 5 $8,500,000.
•At the original expected price of $12 per unit, your rent is (12 2 3)1,000,000 2 8,500,000 5 $500,000 per year.
•Your quasi-rent is (12 2 4)1,000,000 5 $8,000,000 per year.