- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
24 • Economics Primer: Basic Principles
•The product is used in conjunction with another product that buyers have committed themselves to. For example, an owner of a copying machine is likely to be fairly insensitive to the price of toner, because the toner is an essential input in running the copier.
Brand-Level versus Industry-Level Elasticities
Students often mistakenly suppose that just because the demand for a product is inelastic, the demand facing each seller of that product is also inelastic. Consider, for example, gasoline. Many studies have documented that the demand for gasoline is price inelastic, with elasticities of around 0.10–0.20. This suggests that a general increase in the prices charged at all gas stations would only modestly affect overall gasoline demand. However, if only one gas station increases its price, the demand for that gas station would probably drop substantially because consumers would patronize other stations. Thus, while demand can be inelastic at the industry level, it can be highly elastic at the brand level.
Should a firm use an industry-level elasticity or a firm-level elasticity in assessing the impact of a price change? The answer depends on what the firm expects its rivals to do. If a firm expects that rivals will quickly match its price change, then the industry-level elasticity is appropriate. If, by contrast, a firm expects that rivals will not match its price change (or will do so only after a long lag), then the brandlevel elasticity is appropriate. For example, Pepsi’s price cut succeeded because Coke did not retaliate. Had Coke cut its price, the outcome of Pepsi’s strategy would have been different. Making educated conjectures about how rivals will respond to pricing moves is a fascinating subject. We will encounter this subject again in Chapter 5.
TOTAL REVENUE AND MARGINAL REVENUE FUNCTIONS
A firm’s total revenue function, denoted by TR(Q), indicates how the firm’s sales revenues vary as a function of how much product it sells. Recalling our interpretation of the demand curve as showing the highest price P(Q) that the firm can charge and sell exactly Q units of output, we can express total revenue as
TR(Q) 5 P(Q)Q
Just as a firm is interested in the impact of a change in output on its costs, it is also interested in how a change in output will affect its revenues. A firm’s marginal revenue, MR(Q), is analogous to its marginal cost. It represents the rate of change in total revenue that results from the sale of DQ additional units of output:
MR(Q) 5
TR(Q 1 DQ) 2 TR(Q)
DQ
It seems plausible that total revenue would go up as the firm sells more output, and thus MR would always be positive. But with a downward-sloping demand curve, this is not necessarily true. To sell more, the firm must lower its price. Thus, while it generates revenue on the extra units of output it sells at the lower price, it loses revenue on all the units it would have sold at the higher price. Economists call this the revenue destruction effect. For example, an online electronics retailer may sell 110 DVDs per day at a price of $11 per disc and 120 DVDs at $9 per disc. It gains additional
Total Revenue and Marginal Revenue Functions • 25
revenue of $90 per day on the extra 10 DVDs sold at the lower price of $9, but it sacrifices $220 per day on the 110 DVDs that it could have sold for $2 more. The marginal revenue in this case would equal 2 $130/10 or 2 $13; the store loses sales revenue of $13 for each additional DVD it sells when it drops its price from $11 to $9.
In general, whether marginal revenue is positive or negative depends on the price elasticity of demand. The formal relationship (whose derivation is not important for our purposes) is
MR(Q) 5 Pa1 2 1 b
For example, if 5 0.75, and the current price P 5 $15, then marginal revenue MR 5 15(1 2 1/0.75) 5 2 $5. More generally,
•When demand is elastic, so that . 1, it follows that MR . 0. In this case, the increase in output brought about by a reduction in price will raise total sales revenues.
•When demand is inelastic, so that , 1, it follows that MR , 0. Here, the increase in output brought about by a reduction in price will lower total sales revenue.
Note that this formula implies that MR , P. This makes sense in light of what we just discussed. The price P is the additional revenue the firm gets from each additional unit it sells, but the overall change in revenues from selling an additional unit must factor in the revenue destruction effect.
Figure P.9 shows the graph of a demand curve and its associated marginal revenue curve. Because MR , P, the marginal revenue curve must lie everywhere below the demand curve, except at a quantity of zero. For most demand curves, the marginal revenue curve is everywhere downward sloping and at some point will shift from being positive to negative. (This occurs at output Q’ in the figure.)
FIGURE P.9
The Marginal Revenue Curve and the Demand Curve
MR represents the marginal revenue curve associated with the demand curve D. Because MR , P, the marginal revenue curve must lie everywhere below the demand curve except at a quantity of 0. Marginal revenue is negative for quantities in excess of Q9.
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26 • Economics Primer: Basic Principles
THEORY OF THE FIRM: PRICING AND OUTPUT DECISIONS
Part Two of this book studies the structure of markets and competitive rivalry within industries. To set the stage for this analysis, we need to explore the theory of the firm, a theory of how firms choose their prices and quantities. This theory has both explanatory power and prescriptive usefulness. That is, it sheds light on how prices are established in markets, and it also provides tools to aid managers in making pricing decisions.
The theory of the firm assumes that the firm’s ultimate objective is to make as large a profit as possible. The theory is therefore appropriate to managers whose goal is to maximize profits. Some analysts argue that not all managers seek to maximize profits, so that the theory of the firm is less useful for describing actual firm behavior. An extensive discussion of the descriptive validity of the profit-max- imization hypothesis would take us beyond this primer. Suffice it to say that a powerful “evolutionary” argument supports the profit-maximization hypothesis: if, over the long haul, a firm’s managers did not strive to achieve the largest amount of profit consistent with industry economics and its own particular resources, the firm would either disappear or its management would be replaced by one that better served the owners’ interests.
Ideally, for any given amount of output the firm might want to sell, it would prefer to set price as high as it could. As we have seen, though, the firm’s demand curve limits what that price can be. How, then, is the optimal output determined? This is where the concepts of marginal revenue and marginal cost become useful. Recalling that “marginals” are rates of change (change in cost or revenue per oneunit change in output), the change in revenue, cost, and profit from changing output by DQ units (where DQ can either represent an increase in output, in which case it is a positive amount, or a decrease in output, in which case it is a negative amount) is
Change in Total Revenue 5 MR 3 DQ
Change in Total Cost 5 MC 3 DQ
Change in Total Profit 5 (MR 2 MC) 3 DQ
The firm clearly would like to increase profit. Here’s how:
•If MR . MC, the firm can increase profit by selling more (DQ . 0), and to do so, it should lower its price.
•If MR , MC, the firm can increase profit by selling less (DQ , 0), and to do so, it should raise its price.
•If MR 5 MC, the firm cannot increase profits by either increasing or decreasing output. It follows that output and price must be at their optimal levels.
Figure P.10 shows a firm whose output and price are at their optimal levels. The curve D is the firm’s demand curve, MR is the marginal revenue curve, and MC is the marginal cost curve. The optimal output occurs where MR 5 MC, that is, where the MR and MC curves intersect. This is output Q* in the diagram. The optimal price P* is the associated price on the demand curve.
Theory of the Firm: Pricing and Output Decisions • 27
An alternative and perhaps more managerially relevant way of thinking about these principles is to express MR in terms of the price elasticity of demand. Then the term MR 5 MC can be written as
P a1 2 1 b 5 MC
Let us now suppose, that as a first approximation, the firm’s total variable costs are directly proportional to output, so that MC 5 c, where c is the firm’s average variable cost. The percentage contribution margin or PCM on additional units sold is the ratio of profit per unit to revenue per unit, or PCM 5 (P 2 c)/P. Algebra establishes that
MR 2 MC . 0 as . 1yPCM
MR 2 MC , 0 as , 1yPCM
which implies that
•A firm should lower its price whenever the price elasticity of demand exceeds the reciprocal of the percentage contribution margin on the additional units it would sell by lowering its price.
•A firm should raise its price when the price elasticity of demand is less than the reciprocal of the percentage contribution margin of the units it would not sell by raising its price.
These principles can guide pricing decisions even though managers do not know the firm’s demand curve or marginal cost function. Managers have only to make educated conjectures about the relative magnitude of elasticities and contribution margins.10 An example may help cement these concepts. Suppose P 5 $10 and c 5 $5, so PCM 5 0.50. Then the firm can increase profits by lowering its price if its price elasticity of demand exceeds 1/0.5 5 2. If, instead, P 5 $10 and c 5 $8, so that PCM 5 0.2, the firm should cut its price if . 5. As this example shows, the lower a firm’s PCM (e.g., because its marginal cost is high), the greater its price elasticity of demand must be for a price-cutting strategy to raise profits.
FIGURE P.10
Optimal Quantity and Price for a Profit-Maximizing Firm
The firm’s optimal quantity occurs at Q*, where MR 5 MC. The optimal price P* is the price the firm must charge to sell Q* units. It is found from the demand curve.
Price, marginal revenue
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