- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
158 • Chapter 4 • Integration and Its Alternatives
and in-house management may not be sustainable, however. As economies develop, wages increase. So does the supply of skilled managers available to smaller, independent firms. As the giant business groups lose these advantages, they will succumb to the disadvantages inherent in their organizational structures. Tata has doubled in size over the past two decades, but this expansion has occurred largely through acquisitions, while profits have risen by only a third and Tata’s core businesses in steel and telecommunications are struggling.
Chapters 9 and 11 describe how firms can position themselves to outperform their rivals and show why it is difficult for firms to sustain success in the long run. Many of these lessons apply to nations—armed with talented workers willing to work for low wages, we should expect emerging economies in India, China, and elsewhere to enjoy considerable success. It is not clear why this success is often inextricably tied to a handful of diversified multinational business groups. What is clear is that if the advantage conferred by low wages slowly erodes and that advantage is all that these groups possess, then their business models and firm structures will not long endure.
An alternative to this critical perspective on business groups is that the large but low-income consumer markets in countries such as China and India provide large groups with opportunities to innovate and satisfy consumer needs at much lower price levels than are found in Western economies. The intuition is that if a viable product is developed, even at a very low price point, it may be economically feasible because of the large size of the domestic market in India or China and the unwillingness or inability of Western firms to compete in the low-price segment. Moreover, the skills the firm develops in commercializing such products under such constraints will make them more cost competitive against Western firms in their home markets. This innovative side of business groups was first apparent in the aftermath of the Y2K crisis and the rise of such Indian firms as Infosys. It is an important motivation for recent trends toward the offshoring of employees by Western technology firms, who see the need to site their innovation facilities in close proximity to their critical production facilities. For Tata, this can be seen in the Nano Project, in which Tata developed a car that retailed for $2,500 and that had more in common with a scooter than with traditional automobiles. If one only sees groups as pursuing labor cost advantages and neglects this emphasis on innovation, it is hard to understand how Tata could be ranked among the world’s most innovative companies by Business Week in 2008.
CHAPTER SUMMARY
According to the Property Rights Theory (PRT) of the firm, the resolution of the integration decision determines the ownership and control of assets. If contracts were complete, asset ownership would not matter. Because of contractual incompleteness, integration changes the pattern of asset ownership and control, and thus alters the bargaining power between parties in a vertical relationship.
PRT establishes that vertical integration is desirable when one firm’s investment in relationship-specific assets has a significantly greater impact on the value chain than does the other firm’s investment.
Integration does not eliminate self-interest. The governance process within an integrated firm must work to ensure that employees work in the interests of the firm. In this way the governance process can improve coordination and avoid holdup.
Questions • 159
PRT suggests that governance of an activity should fall to managers whose decisions have the greatest impact on the performance of that activity.
The advantages and disadvantages of relying on the market versus relying on internal organization can be expressed in terms of a trade-off between technical efficiency and agency efficiency. Technical efficiency occurs if the firm is using least-cost production techniques. Agency efficiency refers to the extent to which the firm’s production and/or administrative costs are raised by the transactions and coordination costs of arm’s-length market exchanges or the agency and influence costs of internal organization.
Vertical integration is preferred to arm’s-length market exchange when it is less costly to organize activities internally than it is to organize them through arm’s- length market exchange. This cost difference will reflect differences in both technical efficiency and agency efficiency across the two modes of organization.
Vertical integration is relatively more attractive (a) when the ability of outside market specialists relative to the firm itself to achieve scale or scope economies is limited; (b) the larger the scale of the firm’s product market activities; and (c) the greater the extent to which the assets involved in production are relationshipspecific.
Vertical integration and arm’s-length market exchange are not the only ways to organize transactions. A firm may pursue tapered integration, in which it supplies part of its input requirement itself and relies on market exchanges for the remainder.
Firms may franchise when it is important for managers to have local market knowledge.
Firms may undertake strategic alliances or joint ventures. Although the transacting parties remain legally separate under these modes of organization, they typically entail much closer cooperation and coordination than an arm’s-length exchange between two independent firms.
Implicit contracts can substitute for formal vertical relationships.
Long-term, arm’s-length market relationships can provide strong incentives for cooperative behavior and can thus achieve the advantages of vertical integration (e.g., avoidance of transactions costs, flexibility in governance) without incurring the disadvantages (e.g., softening incentives for innovation). The Japanese keiretsu and Korean chaebol provide examples of long-lasting business relationships.
Business groups in developing nations thrive by relying on strong central governance, access to local labor markets, and unique opportunities to innovate.
QUESTIONS
1.What is the Property Rights Theory of the firm? Is this theory consistent with the theories of vertical integration described in Chapter 3?
2.Use Property Rights Theory to explain why stockbrokers are permitted to keep their client lists (i.e., continue to contact and do business with clients) if they are dismissed from their jobs and find employment at another brokerage house.
3.“Integrated firms are more efficient than independent firms if the central office is more efficient than the courts.” Explain this statement. To what extent do you agree?
160 • Chapter 4 • Integration and Its Alternatives
4.How is your ownership of Economics of Strategy path dependent? To what extent does this path dependency provide you with a unique opportunity to exploit what you learn from this book?
5.Why is the “technical efficiency” line in Figure 4.1 above the x-axis? Why does the “agency efficiency” line cross the x-axis?
6.How might globalization and advances in information technology affect the trade-offs between technical and agency efficiency?
7.Is the following statement correct? “Double marginalization helps firms because it enables them to raise prices.”
8.Analysts often array strategic alliances and joint ventures on a continuum that begins with “using the market” and ends with “full integration.” Do you agree that these fall along a natural continuum?
9.How are franchising and tapered integration similar? How do these strategies differ?
10. Most people rely on implicit contracts in their everyday lives. Can you give some examples? What alternatives did you have to achieve the desired outcome?
11. Suppose you observed a hostile takeover and learned that the aftermath of the deal included plant closings, layoffs, and reduced compensation for some remaining workers in the acquired firm. What would you need to know about this acquisition to determine whether it would be best characterized by value creation or value redistribution?
12. What do the keiretsu and chaebol systems have in common with traditional strategic alliances and joint ventures? What are some of the differences?
13. How are business groups like Tata similar to traditional diversified firms like General Electric? How are they different?
14. The following is an excerpt from an actual strategic plan (the company and product name have been changed to protect the innocent):
Acme’s primary raw material is pvc sheet that is produced by three major vendors within the United States. Acme, a small consumer products manufacturer, is consolidating down to a single vendor. Continued growth by this vendor assures Acme that it will be able to meet its needs in the future.
Assume that Acme’s chosen vendor will grow as forecast. Offer a scenario to Acme management that might convince them that they should rethink their decision to rely on a single vendor. What do you recommend Acme do to minimize the risk(s) that you have identified? Are there any drawbacks to your recommendation?
ENDNOTES
1Grossman, S., and O. Hart, “The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration,” Journal of Political Economy, 94, 1986, pp. 619–719; Hart, O., and J. Moore, “Property Rights and the Nature of the Firm,” Journal of Political Economy, 98, 1990, pp. 1119–1158.
2See Masten, S., J. W. Meehan, and E. A. Snyder, “Vertical Integration in the U.S. Auto Industry: A Note on the Influence of Transactions Specific Assets,” Journal of Economic Behavior and Organization, 12, 1989, pp. 265–273.
Endnotes • 161
3See Williamson, O., “Strategizing, Economizing and Economic Organization,” Strategic Management Journal, 12, Winter 1991, pp. 75–94, for a complete explanation of this concept along with a brief discussion of its intellectual history.
4This figure has been adapted from Oliver Williamson’s discussion of vertical integration in The Economic Institutions of Capitalism, New York, Free Press, 1985, Chapter 4.
5Monteverde, K., and D. Teece, “Supplier Switching Costs and Vertical Integration in the Automobile Industry,” Bell Journal of Economics, 13, Spring 1982, pp. 206–213.
6Masten, S., “The Organization of Production: Evidence from the Aerospace Industry,” Journal of Law and Economics, 27, October 1984, pp. 403–417.
7Joskow, P., “Vertical Integration and Long-Term Contracts: The Case of Coal-Burning Electric Generating Plants,” Journal of Law, Economics, and Organization, 33, Fall 1985,
pp. 32–80.
8Anderson, E., and D. C. Schmittlein, “Integration of the Sales Force: An Empirical Examination,” RAND Journal of Economics, 15, Autumn 1984, pp. 385–395.
9Novak, S., and S. Stern, “How Does Outsourcing Affect Performance Dynamics? Evidence from the Automobile Industry,” Management Science, 12, December 2008, pp. 1963–1979.
10Ohmae, K., “The Global Logic of Strategic Alliances,” Harvard Business Review, March– April 1989, pp. 143–154.
11The idea that future flows provide firms with incentives to maintain ongoing relationships was initially developed by Benjamin Klein and Keith Leffler in the article, “The Role of Market Forces in Assuring Contractual Performance,” Journal of Political Economy, 89, 1981, pp. 615–641.
12If the discount rate is i, then an infinite-lived stream of X dollars per year is worth X/i in today’s dollars. See the Economics Primer for a fuller discussion of present value.
13Palay, T., “Comparative Institutional Economics: The Governance of Rail Freight Contracting,” Journal of Legal Studies, 13, 1984, pp. 265–287.
14Shleifer, A., and L. Summers, “Breach of Trust in Hostile Takeovers,” in Auerbach, A. (ed.),
Corporate Takeovers: Causes and Consequences, Chicago, University of Chicago Press, 1988.
15Owen, W., Autopsy of a Merger, Deerfield, IL, William Owen, 1986.
16Bertrand, M., and S. Mullainathan, “Enjoying the Quiet Life? Corporate Governance and Managerial Preferences,” Journal of Political Economy, 111(5), 2003, pp. 1043–1075.
17This example is based on Uzzi, B., “Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness,” Administrative Sciences Quarterly, 42, 1997, pp. 35–67.
18Nagaoka, S., A. Takeishi, and Y. Noro, “Determinants of Firm Boundaries: Empirical Analysis of the Japanese Auto Industry from 1984 to 2002,” Journal of the Japanese and International Economies, 22(2), 2008, pp. 187–206.
19Miwa, Y., and J. M. Ramseyer, “The Fable of the Keiretsu,” Journal of Economics and Management Strategy, 11(2), 2002, pp. 169–224.
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PART TWO
MARKET AND
COMPETITIVE ANALYSIS
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COMPETITORS |
5 |
AND COMPETITION |
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T he domestic U.S. airline industry has had a bumpy ride over the past two decades. The 1990s began with a mild recession that left carriers with empty seats. Recognizing that the marginal cost of filling an empty seat was negligible, some carriers slashed prices. The result devastated the industry, with aggregate losses exceeding $4 billion in 1992. The economic recovery of the mid-1990s lifted the industry. Flying at or near capacity, carriers raised prices for all passenger classes. When an airline did have empty seats, it utilized computerized pricing algorithms to selectively reduce prices on a short-term basis rather than slash them across the board. By the late 1990s, record losses had given way to record profits, with the industry earning a combined $4 billion in 1999. As the economy softened in 2000 and 2001, airlines once again struggled to fill planes and prices softened. The September 11 attack threatened the solvency of many of the major airlines and necessitated a government bail-out to keep them flying. As the economy revived through the mid-2000s, the airlines filled their planes, raised their prices, and returned to profitability. The Great Recession of the late 2000s triggered yet another decline in demand, but this time the industry was ready for it. Several major carriers had cut capacity, while the Delta/Northwest and United/Continental mergers helped reduce the number of competitors. As a result, airfares did not plummet as they had in previous economic downturns. U.S. airlines managed to turn a healthy profit in 2010, but rising fuel prices ate into those profits in 2011.
This brief history illustrates the interplay among competitors in a concentrated market. The major players in the airline industry understand the need to avoid deep discounting, but they also understand the economics of empty seats and the threat from entry. They have pursued some successful strategies (including reducing capacity in some routes) and have undone some of the damage done by years of cutthroat competition, but they will never be able to undo the economic principles of competition. Chapters 5–8 lay out these principles and explore how firms can craft strategies to cope with market forces.
The present chapter introduces basic concepts in competitive analysis. The first part discusses competitor identification and market definition. The second part considers four different ways in which firms compete: perfect competition, monopoly, monopolistic competition, and oligopoly. Chapters 6–7 present advanced concepts, including entry and industry dynamics. Chapter 8 presents a framework for assimilating and using the material in these chapters.
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