- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
192 • Chapter 5 • Competitors and Competition
CHAPTER SUMMARY
The first step in analyzing competition is to identify competitors. Competitors in output markets sell products that are substitutes. Competitors in input markets buy inputs that are substitutes.
Generally, two sellers are competitors in an output market if their products are close substitutes, that is, have similar product-performance characteristics. Price elasticities are useful for determining whether a product has close substitutes.
Once a market is well defined, its structure may be measured using an N-firm concentration ratio or a Herfindahl index.
The structure of a market is often related to the conduct of the firms within it. The spectrum of competitive interaction ranges from competition and monopolistic competition to oligopoly and monopoly.
In competitive markets, consumers are extremely price sensitive, forcing sellers to set prices close to marginal costs. Markets with homogeneous products and many sellers are more likely to feature competitive pricing. Excess capacity exacerbates pricing pressures, often driving prices below average costs.
Monopolists have such a substantial share of their market that they ignore the pricing and production decisions of fringe firms. They may set prices well above marginal cost without losing much business.
Monopolistically competitive markets have many sellers, each with some loyal customers. Prices are set according to the willingness of consumers to switch from one seller to another—if consumers are disloyal and have low search costs, sellers may lower prices to steal business from their competitors. Profits may be eroded further by entrants.
Oligopolies have so few firms that each firm’s production and pricing strategy appreciably affects the market price. Market prices can be well above marginal costs, or driven down to marginal costs, depending on the interaction among oligopolists and the degree of product differentiation among them.
Many markets, including consumer goods markets, feature a small number of large firms that exploit economies of scale in marketing and several niche players.
Studies confirm that prices are strongly related to industry structure. Price–cost margins tend to be much lower in more competitive markets.
QUESTIONS
1.Why are the concepts of own and cross-price elasticities of demand essential to competitor identification and market definition?
2.In a recent antitrust case, it was necessary to determine whether grocers that specialize in natural and organic foods, such as Whole Foods and Wild Oats, constitute a separate market. How would you go about identifying the market served by these grocers? (The U.S. Federal Trade Commission unsuccessfully attempted to block the Whole Foods/Wild Oats merger.)
3.How would you characterize the nature of competition in the restaurant industry? Are there submarkets with distinct competitive pressures? Are there important
Questions • 193
substitutes that constrain pricing? Given these competitive issues, how can a restaurant be profitable?
4.How does industry-level price elasticity of demand shape the opportunities for making profit in an industry? How does the firm-level price elasticity of demand shape the opportunities for making profit in an industry?
5What is the “revenue destruction effect”? As the number of Cournot competitors in a market increases, the price generally falls. What does this have to do with the revenue destruction effect? Smaller firms often have greater incentive to reduce prices than do larger firms. What does this have to do with the revenue destruction effect?
6.How does the calculation of demand responsiveness in Linesville change if customers rent two videos at a time? What intuition can you draw from this about the magnitude of price competition in various types of markets?
7.Numerous studies have shown that there is usually a systematic relationship between concentration and price. What is this relationship? Offer two brief explanations for this relationship.
8.The relationship described in question 7 does not always appear to hold. What factors, besides the number of firms in the market, might affect margins?
9.The following are the approximate U.S. market shares of different brands of soft drinks: Coke—45% Pepsi—30% Dr. Pepper/7-Up—15% All other brands—10%.
a.Compute the Herfindahl for the soft-drink market. Suppose that Pepsi acquired Dr. Pepper/7-Up. Compute the post-merger Herfindahl. What assumptions did you make?
b.Federal antitrust agencies would be concerned to see a Herfindahl increase of the magnitude you computed in (a), and might challenge the merger. Pepsi could respond by defining the market as something other than soft drinks. What market definition might they propose? Why would this change the Herfindahl?
10. “The only way to succeed in a market with homogeneous products is to produce more efficiently than most other firms.” Comment. Does this imply that efficiency is less important in oligopoly and monopoly markets?
11. In what ways are monopolistically competitive markets “monopolistic?” In what ways are they “competitive?”
12. Adam and Catherine are choosing between two ice cream shops, Icy and Frosty, located at either end of a 1-mile-long beach. Adam is standing in front of Icy, while Catherine is standing in front of Frosty. Both Adam and Catherine are each willing to pay, at most, $6 for one ice cream cone. It costs them $1 to walk the 1-mile distance between the shops. Icy is government-run, so the price is fixed at exactly $4/cone and will not change. The shops face costs of $0.25/cone. What price should Frosty charge if it is to maximize its total profits from Adam and Catherine?
13. The large turbine generator industry is a duopoly. The two firms, GE and Westinghouse, compete through Cournot quantity setting competition. The demand curve for the industry is P 5 100 2 Q, where P is price (in $millions) and Q is the total quantity produced by GE and Westinghouse. Currently, each firm has marginal cost of $40 and no fixed costs. Show that the equilibrium price is $60, with each firm producing 20 machines and earning profits of $400.
194 • Chapter 5 • Competitors and Competition
14. The dancing machine industry is a duopoly. The two firms, Chuckie B Corp. and Gene Gene Dancing Machines, compete through Cournot quantity-setting competition. The demand curve for the industry is P 5 120 2 Q, where Q is the total quantity produced by Chuckie B and Gene Gene. Currently, each firm has marginal cost of $60 and no fixed costs.
a.What is the equilibrium price, quantity, and profit for each firm?
b.Chuckie B Corp. is considering implementing a proprietary technology with a one-time sunk cost of $200. Once this investment is made, marginal cost will be reduced to $40. Gene Gene has no access to this or any other costsaving technology, and its marginal cost will remain at $60. Should Chuckie B invest in the new technology? (Hint: You must compute another Cournot equilibrium.)
15. Consider a market with two horizontally differentiated firms, X and Y. Each has a constant marginal cost of $20. Demand functions are
Qx 5 100 2 2Px 1 1Py
Qy 5 100 2 2Py 1 1Px
Calculate the Bertrand equilibrium in prices in this market.
16. How do you think the equilibrium in question 15 will change if cross-price elasticities of demand increase? How would you alter the equations to show such an increase? Can you compute the new equilibrium?
ENDNOTES
1Indirect competitors may also include firms that are not currently direct competitors but might become so. This definition forces managers to go beyond current sales data to identify potential competitors.
2Capps, C., D., Dranove, and M. Satterthwaite, “Competition and Market Power in Option Demand Markets,” RAND Journal of Economics, 2003, 34(4), pp. 737–763.
3The index is named for Orris Herfindahl, who developed it while writing a Ph.D dissertation at Columbia University on concentration in the steel industry. The index is sometimes referred to as the Herfindahl-Hirschman index and is often abbreviated HHI.
4This was shown in the Economics Primer.
5Potash (potassium oxide) is a compound used to produce products such as fertilizer and soap. 6Chapters 5 and 6 of Markham, J., The Fertilizer Industry, Nashville, TN, Vanderbilt
University Press, 1958.
7We will assume that this offer does not require Deere to adjust the price at which it sells engines to its other customers.
8Fisher, F., Industrial Organization, Antitrust, and the Law, Cambridge, MA, MIT Press, 1991.
9Demsetz, H., “Two Systems of Belief about Monopoly,” in Goldschmidt, H. et al. (eds.),
Industrial Concentration: The New Learning, Boston, Little, Brown, 1974.
10Chamberlin, E. H., The Theory of Monopolistic Competition, Cambridge, MA, Harvard University Press, 1933.
11Recall that the optimal PCM 5 1/ . Thus, in this case, PCM 5 (P – 10)/P 5 .5. Solving for P yields P 5 $20.
12Cournot, A., “On the Competition of Producers,” Chapter 7 in Research into the Mathematical Principles of the Theory of Wealth, translated by N. T. Bacon, New York, Macmillan,
Endnotes • 195
1897. For an excellent review of the Cournot model and other theories of oligopoly behavior, see Shapiro, C., “Theories of Oligopoly Behavior,” Chapter 6 in Willig, R., and R. Schmalensee (eds.), Handbook of Industrial Organization, Amsterdam, North Holland, 1989.
13Aldrich, L., 2008, “Cattle-Market Psychology Shaken by Plant Closure,” The Wall Street Journal, 1/30/2008, p. B5A.
14Cournot’s assumption is actually a special case of a modeling assumption known as the Nash equilibrium, which is used to identify likely strategies in a variety of contexts. The Nash equilibrium is discussed in the Economics Primer.
15Profit 1 can be written as: 90Q1 2 Q12 2 Q2gQ1. If we treat Q2g as a constant and take the derivative of p1 with respect to Q1, we get 1/ Q1 5 90 2 2Q1 2 Q2g. Setting this deriva-
tive equal to 0 and solving for Q1 yields the profit-maximizing value of Q1.
16Porter, M., and A. M. Spence, “The Capacity Expansion Decision in a Growing Oligopoly: The Case of Corn Wet Milling,” in McCall, J. J. (ed.), The Economics of Information Uncertainty, Chicago, University of Chicago Press, 1982, pp. 259–316.
17Bertrand, J., “Book Review of Recherche sur Les Principes Mathematiques de la Theorie des Richesses,” Journal des Savants, 67, 1883, pp. 499–508.
18The idea that the Cournot equilibrium can (under some circumstances) emerge as the outcome of a “two-stage game” in which firms first choose capacities and then choose prices is due to Kreps, D. and J. Scheinkman, “Quantity Precommitment and Bertrand Competition Yield Cournot Outcomes,” Bell Journal of Economics, 14, 1983, pp. 326–337.
19Gasini, F., J. J. Lafont, and Q. Vuong, “Econometric Analysis of Collusive Behavior in a Soft-Drink Market,” Journal of Economics and Management Strategy, Summer 1992, pp. 277–311.
20Differentiating total profits P1 with respect to P1 (treating P2g as a constant), setting this expression equal to 0, and solving the resulting equation for P1 yields firm 1’s reaction function.
21Two excellent surveys are provided by Weiss, L. (ed.), Concentration and Price, Cambridge, MA, MIT Press, 1989, and Schmalensee, R., “Interindustry Studies of Structure and Performance,” in Schmalensee, R., and R. Willig (eds.), The Handbook of Industrial Organization, Amsterdam, Elsevier, 1989, pp. 951–1010.
22Bresnahan, T., and P. Reiss, “Entry and Competition in Concentrated Markets,” Journal of Political Economy, 99, 1991, pp. 997–1009.
