- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
Game Theory • 31
FIGURE P.15
Effect of a Reduction in Demand on the Long-Run Perfectly
Competitive Equilibrium
Price, marginal cost, average cost
P**
P′
MC
AC
q**
Firm’s quantity
Price
D0
D1 |
SS1 |
SS′
Q**
Industry quantity
When demand falls, the demand curve shifts from D0 to D1, and price would initially fall to P9. Firms would earn less than they could elsewhere and would eventually begin to leave the industry. As this happens, the supply curve shifts to the left from SS9 to SS1. The industry shakeout ends when price is again P**.
As this occurs, the industry supply curve shifts to the left, and price begins to rise. Once the “shakeout” fully unfolds, the industry supply curve will have shifted to SS9, and the market price will once again reach P**. Firms are then again optimizing on output and earning zero profit. Thus, no matter what the level of industry demand, the industry will eventually supply output at the price P**.11
This theory implies that free entry exhausts all opportunities for making profit. This implication sometimes troubles management students because it seems to suggest that firms in perfectly competitive industries would then earn zero net income. But remember the distinction between economic costs and accounting costs. Economic costs reflect the relevant opportunity costs of the financial capital that the owners have provided to the firm. Zero profits thus means zero economic profit, not zero accounting profit. Zero economic profit simply means that investors are earning returns on their investments that are commensurate with what they could earn from their next best opportunity.
That free entry dissipates economic profit is one of the most powerful insights in economics, and it has profound implications for strategy. Firms that base their strategies on products that can be easily imitated or skills and resources that can be easily acquired put themselves at risk to the forces that are highlighted by the theory of perfect competition. To attain a competitive advantage, a firm must secure a position in the market that protects itself from imitation and entry. How firms might do this is the subject of Chapters 9, 10, and 11.
GAME THEORY
The perfectly competitive firm faces many competitors, but in making its output decision, it does not consider the likely reactions of its rivals. This is because the decisions of any single firm have a negligible impact on market price. The key strategic challenge
32 • Economics Primer: Basic Principles
of a perfectly competitive firm is to anticipate the future path of prices in the industry and maximize against it.
In many strategic situations, however, there are few players. For example, four producers—Asahi, Kirin, Sapporo, and Suntory—account for well over 90 percent of sales in the Japanese beer market. In the market for transoceanic commercial aircraft, there are just two producers: Boeing and Airbus. In these “small numbers” situations, a key part of making strategic decisions—pricing, investment in new facilities, and so forth—is anticipating how rivals may react.
A natural way to incorporate the reactions of rivals into your analysis of strategic options is to assign probabilities to their likely actions or reactions and then choose the decision that maximizes the expected value of your profit, given this probability distribution. But this approach has an important drawback: How do you assign probabilities to the range of choices your rivals might make? You may end up assigning positive probabilities to decisions that, from the perspective of your competitors, would be foolish. If so, then the quality of your “decision analysis” would be seriously compromised.
A more penetrating approach would be to attempt to “get inside the minds” of your competitors, figure out what is in their self-interest, and then maximize accordingly. However, your rivals’ optimal choices will often depend on their expectations of what you intend to do, which, in turn, depend on their assessments of your assessments about them. How can one sensibly analyze decision making with this circularity?
Game theory is most valuable in precisely such contexts. It is the branch of economics concerned with the analysis of optimal decision making when all decision makers are presumed to be rational, and each is attempting to anticipate the actions and reactions of its competitors. Much of the material in Part Two on industry analysis and competitive strategy draws on game theory. In this section, we introduce these basic ideas. In particular, we discuss games in matrix and game tree form, and the concepts of a Nash equilibrium and subgame perfection.
Games in Matrix Form and the Concept of Nash Equilibrium
The easiest way to introduce the basic elements of game theory is through a simple example. Consider an industry that consists of two firms, Alpha and Beta, that produce identical products. Each must decide whether to increase its production capacity in the upcoming year. We will assume that each firm always produces at full capacity. Thus, expansion of capacity entails a trade-off. The firm may achieve a larger share of the market, but it may also put downward pressure on the market price. The consequences of each firm’s choices are described in Table P.3. The first entry is Alpha’s annual economic profit; the second entry is Beta’s annual economic profit.
TABLE P.3
Capacity Game between Alpha and Beta
|
|
|
Beta |
|
Do Not Expand |
Expand |
|
|
|
|
|
DO NOT EXPAND |
$18, $18 |
$15, $20 |
|
Alpha |
|
|
|
EXPAND |
$20, $15 |
$16, $16 |
|
|
|
|
|
All amounts are in millions per year. Alpha’s payoff is first; Beta’s is second.
Game Theory • 33
Each firm will make its capacity decision simultaneously and independently of the other firm. To identify the “likely outcome” of games like the one shown in Table P.3, game theorists use the concept of a Nash equilibrium. At a Nash equilibrium outcome, each player is doing the best it can, given the strategies of the other players. In the context of the capacity expansion game, the Nash equilibrium is that pair of strategies (one for Alpha, one for Beta) such that
•Alpha’s strategy maximizes its profit, given Beta’s strategy.
•Beta’s strategy maximizes its profit, given Alpha’s strategy.
In the capacity expansion game, the Nash equilibrium is (EXPAND, EXPAND); that is, each firm expands its capacity. Given that Alpha expands its capacity, Beta’s best choice is to expand its capacity (yielding profit of 16 rather than 15). Given that Beta expands its capacity, Alpha’s best choice is to expand its capacity.
In this example, the determination of the Nash equilibrium is fairly easy because for each firm, the strategy EXPAND maximizes profit no matter what decision its competitor makes. In this situation, we say that EXPAND is a dominant strategy. When a player has a dominant strategy, it follows (from the definition of the Nash equilibrium) that that strategy must also be the player’s Nash equilibrium strategy. However, dominant strategies are not inevitable; in many games players do not possess dominant strategies (e.g., the game in Table P.4).
Why does the Nash equilibrium represent a plausible outcome of a game? Probably its most compelling property is that it is a self-enforcing focal point: if each party expects the other party to choose its Nash equilibrium strategy, then both parties will, in fact, choose their Nash equilibrium strategies. At the Nash equilibrium, then, expectation equals outcome—expected behavior and actual behavior converge. This would not be true at non-Nash equilibrium outcomes, as the game in Table P.4 illustrates. Suppose Alpha (perhaps foolishly) expects Beta not to expand capacity and refrains from expanding its own capacity to prevent a drop in the industry price level. Beta—pursuing its own self-interest—would confound Alpha’s expectations, expand its capacity, and make Alpha worse off than it expected to be.
The “capacity expansion” game illustrates a noteworthy aspect of a Nash equilibrium. The Nash equilibrium does not necessarily correspond to the outcome that maximizes the aggregate profit of the players. Alpha and Beta would be collectively better off by refraining from the expansion of their capacities. However, the rational pursuit of self-interest leads each party to take an action that is ultimately detrimental to their collective interest.
TABLE P.4
Modified Capacity Game between Alpha and Beta
|
|
|
Beta |
|
|
|
Do Not Expand |
Small |
Expand |
|
|
|
|
|
|
DO NOT EXPAND |
$18, $18 |
$15, $20 |
$9, $18 |
Alpha |
SMALL |
$20, $15 |
$16, $16 |
$8, $12 |
|
LARGE |
$18, $9 |
$12, $8 |
$0, $0 |
|
|
|
|
|
All amounts are in millions per year. Alpha’s payoff is first; Beta’s is second.
34 • Economics Primer: Basic Principles
This conflict between the collective interest and self-interest is often referred to as the prisoners’ dilemma. The prisoners’ dilemma arises because in pursuing its self-interest, each party imposes a cost on the other that it does not take into account. In the capacity expansion game, Alpha’s addition of extra capacity hurts Beta because it drives down the market price. As we will see in Part Two of the book, the prisoners’ dilemma is a key feature of equilibrium pricing and output decisions in oligopolistic industries.
Game Trees and Subgame Perfection
The matrix form is particularly convenient for representing games in which each party moves simultaneously. In many situations, however, decision making is sequential rather than simultaneous, and it is often more convenient to represent the game with a game tree instead of a game matrix.
To illustrate such a situation, let us modify the capacity expansion game to allow the firm to choose among three options: no expansion of current capacity, a small expansion, or a large expansion. For contrast, let us first examine what happens when both firms decide simultaneously. This game is represented by the 3 by 3 matrix in Table P.4. We leave it to the reader to verify that the Nash equilibrium in this game is (SMALL, SMALL).
But now suppose that Alpha seeks to preempt Beta by making its capacity decision a year before Beta’s. Thus, by the time Beta makes its decision, it will have observed Alpha’s choice and must adjust its decision making accordingly.12 We can represent the dynamics of this decision-making process by the game tree in Figure P.16.
FIGURE P.16
Game Tree for Sequential Capacity Expansion Game
|
|
|
|
Do Not Expand |
|
|
|
|
($18, $18) |
||
|
|
|
Beta |
||
|
|
Do Not Expand |
|
Small |
|
|
|||||
|
|
|
|
|
($15, $20) |
|
|
|
|
|
|
|
|
|
|
Large |
|
|
|
|
($9, $18) |
||
|
|
|
|
Do Not Expand |
|
Alpha |
($20, $15) |
||||
|
|
|
Beta |
||
|
|
Small |
|
Small |
|
|
|
||||
|
|
|
|
|
($16, $16) |
|
|
|
|
|
|
|
|
|
|
Large |
|
|
|
|
($8, $12) |
||
|
|
|
|
Do Not Expand |
|
|
|
|
($18, $9) |
||
|
|
|
Beta |
||
|
|
Large |
|
Small |
|
|
|
|
|||
|
|
|
|
|
($12, $8) |
|
|
|
|
|
|
|
|
|
|
Large |
|
|
|
|
($0, $0) |
||
Alpha has three choices: DO NOT EXPAND, SMALL, and LARGE. Given Alpha’s choice, Beta must then choose among DO NOT EXPAND, SMALL, and LARGE. For whatever choice Alpha makes, Beta will make the choice that maximizes its profit. (These are underlined.) Given Beta’s expected choices, Alpha’s optimal choice is LARGE.
