- •241.50, Outdoor Advertising
- •010, Contents
- •247, Exhibits
- •251, Newsletters
- •391, FAQ: Basic Standards
- •392, FAQ: Advertising & Branding
- •Contents
- •Glossary
- •Letter from John D. Opie
- •What is the GE Identity Program?
- •Using Primary Marks
- •Corporate Marks
- •outside the U.S.A.
- •Used by Outsiders
- •How Trademarks Come into Being
- •Selecting Secondary Word Marks
- •Using Secondary Word Marks
- •Protecting Secondary Marks
- •131, Graphic Signatures
- •Contents
- •General Guidelines
- •Signature Elements
- •Signature Content
- •Signature Arrangements
- •Signature Monogram
- •Signature Typography:
- •Univers 68 & 48
- •ITC New Baskerville Italic
- •Laser Line
- •132, Color
- •Contents
- •Corporate Colors
- •GE Grey & Metallic Color Palette
- •GE Dark Color Palette
- •Using Other Colors
- •133, Typography
- •Contents
- •The Univers Series
- •The ITC New Baskerville Series
- •Contents
- •Dynamic Monogram
- •One-Quarter
- •Circle Versions
- •Bar Versions
- •Reproduction Alternatives
- •Contents
- •220, Packaging
- •Contents
- •Packaging outside the U.S.A.
- •OEM Packaging
- •Contents
- •Guidelines
- •Information Matrix
- •Examples
- •OEM Shipping Cases & Cartons
- •241, Advertising
- •Contents
- •World Wide Web Site References
- •Broadcast Advertising
- •Guidelines
- •Examples
- •White Pages Listings
- •Advertising outside the U.S.A.
- •Contents
- •Layout Guidelines
- •Employment Agency Logos
- •Dynamic Monogram
- •Copy Guidelines
- •Advertising outside the U.S.A.
- •Contents
- •Creative Matrix
- •Contents
- •Creative Matrix
- •Use & Care Guides
- •Contents
- •Signature Guidelines
- •Point-of-Sale Materials
- •Special Promotions at the Point of Sale
- •Novelties
- •T-Shirts
- •Contents
- •Introduction
- •Typical Exhibits
- •Exhibit Supplier Contacts
- •Glossary
- •Introduction
- •Project Scheduling Outline
- •Sample Project Schedule
- •Budgeting
- •Tabletop Exhibit
- •Introduction
- •Introduction
- •Wall Panels
- •Posts
- •Beams
- •Lightwalls
- •Ceiling Panels
- •Shelves
- •Cabinets & Counters
- •Wall Lights
- •Light Bars
- •Introduction
- •Exhibit Colors & Materials
- •Standard Graphic Signature Overlays
- •Sizes of Graphic Overlays
- •Background Formats
- •Introduction
- •Services
- •Element Use Costs
- •Exhibit Use Costs
- •General Guidelines
- •Portable Exhibit Order
- •New Tradeshow Alert
- •Contents
- •General Guidelines
- •Recommended Typefaces & Sizes
- •General Guidelines
- •Cover Pages
- •Overhead Title Transparencies
- •Title Slides
- •Using the Monogram with Other Logos
- •on Cover Pages
- •in Overhead Title Transparencies
- •in Title Slides
- •Two- & Three-Column Grids
- •General Guidelines
- •for Print Presentations
- •for Overhead Transparencies
- •for Slides
- •for Print Presentations
- •for Overhead Transparencies
- •Build Style
- •for Overhead Transparencies
- •in Overhead Transparencies
- •in slides
- •Introduction
- •Flow Charts
- •Single Pie Charts
- •Multiple Pie Charts
- •Single Bar Charts
- •Multiple Bar Charts
- •Chart Labels
- •Contents
- •Typewritten Newsletters
- •Name Tags
- •Security Badges
- •Uniform Patches
- •Contents
- •Standard Letterhead
- •Standard Second Sheet
- •Monarch Letterhead
- •Internal Letterhead
- •News Release Letterhead
- •News Bulletin Letterhead
- •Standard Envelope
- •Internal Envelope
- •News Release Envelope
- •Airmail Envelope
- •Large Mailing Envelope
- •Business Cards
- •Mailing Label
- •Contents
- •Letterhead
- •Second Sheet
- •Monarch Letterhead
- •Internal Letterhead
- •Envelope
- •Monarch Envelope
- •Internal Envelope
- •Business Card
- •Contents
- •Standard Letterhead
- •Standard Second Sheet
- •Internal Letterhead
- •Standard Envelope
- •Business Cards
- •Contents
- •Standard Second Sheet Format
- •Monarch Letterhead Format
- •Internal Letterhead Format
- •Envelope Formats
- •Mailing Label Format
- •Contents
- •Standard Letterhead Format
- •Standard Second Sheet Format
- •Internal Letterhead Format
- •Standard Envelope Format
- •Contents
- •Forms Requirements
- •The Graphic Signature & Form Title
- •Structuring Information in a Form
- •Consolidating Forms
- •Selecting a Form Format
- •Short Forms
- •Forms with Extensive Instructions
- •External Forms
- •280, Facility Signs
- •Contents
- •Pylon Sign
- •Monument Sign
- •Pole Sign
- •Ground Sign
- •Individual Sign Elements
- •Roof Sign
- •Decals on Glass Doors
- •Directional Signs
- •How to Order Facility Signs
- •Contents
- •General Guidelines
- •Tractor-Trailers
- •Service Vans
- •Service Pickup Trucks
- •In-Plant Vehicles
- •Industrial Haulage
- •Heavy Construction Equipment
- •Tarpaulins
- •Straight-Box Trucks
- •Contents
- •Component Naming Standards
- •Developing Component Names
- •Using Communicative Names
- •Contents
- •Graphic Signatures
- •Typography
- •Color
- •Reproduction Materials
- •Contents
- •Introduction
- •Winning Combinations
- •GE Identity Overview
- •GE Graphic System
- •Naming Process Overview
- •Five-Level Naming Scheme
- •Naming Decision Tree
- •Industry Issues Research, 1986
- •Naming Process outside the U.S.A.
- •Joint Marks
- •Contents
- •Introduction
- •GE Identity Overview
- •GE Graphic System
- •Five-Level Naming Scheme
- •Naming Process outside the U.S.A.
- •Contents
- •Introduction
- •GE Identity Overview
- •GE Graphic System
- •Joint Marks
- •Contents
- •GE Trademarks & Trade Names
- •GE Identity Overview
- •GE Graphic System
- •Five Basic Rules
- •Examples of Typical Applications
- •Reproduction Guidelines & Materials
- •Contents
- •Introduction
- •GE Trademarks & Trade Names
- •GE Identity Overview
- •GE Graphic System
- •Five Basic Rules
- •Advertising
- •Promotional Materials
- •Print & Product Literature
- •Signs
- •Vehicles
- •Stationery
- •Business Forms
- •Reproduction Guidelines & Materials
- •370, OEMs
- •OEM Packaging
- •OEM Shipping Cases & Cartons
- •Getting Started
- •Standard Navigational Tools
- •Custom Links
- •Document Plan
- •Introduction & General Guidelines
- •Linear Dynamic Monogram
- •Sizing the Signature Monogram
- •16-Unit Grid
- •10-Unit Grid
- •16-Unit Grid
- •10-Unit Grid
- •700, Document Plan
04 |
Section 04: Charts & Graphs |
248.04.05 |
Single Bar Charts |
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Examples are reductions
of 11 x 8 1⁄2 - inch formats. |
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Customers Are The Most Happy With Division F |
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Division Performance |
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(Percentage Of Customers Who Rate Division’s Service Cost as Good) |
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Division A |
50.4 |
Division B |
49.8 |
Division C |
50.1 |
Division D |
51.1 |
Division E |
52.0 |
Division F |
62.4 |
Original overhead transparency
Customers are the happiest with Division F
Division performance by modality
(Percentage of customers who rate division’s service cost as good)
Division A |
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50.4 |
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Division B |
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49.8 |
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Division C |
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50.1 |
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Division D |
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51.1 |
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Division E |
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52.0 |
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Division F |
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62.4 |
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As shown in the original overhead transparency at the left,
•a different pattern in each bar unnecessarily emphasizes certain bars, complicating the chart and confusing its meaning
•small type is difficult to read
Compared to the chart above, the example at the left shows that
•the same color in all the bars makes it easier to compare lengths and avoids undue emphasis on particular bars
•marks at 10 percent increments in all the bars facilitate comparison
•large type is easier to read
Redesign with Univers 68 and 55
GE Identity Program |
248, Presentation Materials |
GE Identity Website: http://www.ge.com/identity |
GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)
04 |
Section 04: Charts & Graphs |
248.04.06 |
Multiple Bar Charts |
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Examples are reductions of 11 x 8 1⁄2 - inch formats.
Contact by Third-Party Service Suppliers Last Year 1 (% of Respondents)
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100% |
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57% |
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12% |
52.5% |
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19.7% |
39.5% |
38.8% |
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11.7% |
36.8% |
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10.5% |
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% |
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5.7% |
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45.5% |
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29% |
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of |
44.9% |
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4.8% |
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Respondents |
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47.1% |
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50% |
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56.3% |
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50% |
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42.5% |
35.4% |
41.2% |
39.5% |
38% |
45.2% |
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Company A |
Company B |
Company C |
Company D |
Company E |
Company F |
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(N=177) |
(N=242) |
(N=86) |
(N=98) |
(N=193) |
(N=214) |
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Key |
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Contacted by one service supplier |
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Contacted by two or three suppliers |
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Contacted by four or more |
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Source: Customer survey question IV-03 |
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Original print presentation
Contact by third-party service suppliers last year
(% of respondents)
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57% |
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Contacted by |
12% |
52.5% |
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one supplier
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19.7% |
39.5% |
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38.8% |
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11.7% |
36.8% |
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Contacted by |
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10.5% |
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45.5% |
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5.7% |
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two or three |
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29% |
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suppliers |
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44.9% |
47.1% |
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4.8% |
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50% |
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Contacted by |
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56.3% |
50% |
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four or more |
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suppliers |
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42.5% |
35.4% |
41.2% |
39.5% |
38% |
45.2% |
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Company A |
Company B |
Company C |
Company D |
Company E |
Company F |
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(N=177) |
(N=242) |
(N=86) |
(N=98) |
(N=193) |
(N=214) |
The multiple bar chart in the original print presentation at the left uses the following unnecessary elements:
•distracting screens
•legend
•white box labels for bar parts
Compared to the chart above, the example at the left shows that
•colors can differentiate the bar parts without the visual distraction of coarse screens
•bar part labels, displayed in a large size to the left of the first bar and colored the same as each bar part, eliminate the legend and are easier to read
•bar part percentages, displayed in a large size to the right of each bar, are easier to read
•the vertical line indicating 100 percent can be eliminated since no scale is required
continued
Source: Customer survey question
Redesign with Univers 68 and 55
GE Identity Program |
248, Presentation Materials |
GE Identity Website: http://www.ge.com/identity |
GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)
04 |
Section 04: Charts & Graphs |
248.04.07 |
Multiple Bar Charts, continued |
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Examples are reductions of 11 x 8 1⁄2 - inch formats.
GE Service Contracts and Insurance Policies Are Slightly More Prevalent in Larger Dealerships and in the East
Type of Service Arrangement by Dealer Size
(% of units)
On Service Contract
Purchased as Needed
Under Warranty
On an Insurance Policy
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38.4 |
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37.4 |
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47.4 |
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51.1 |
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26.4 |
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39.1 |
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21.0 |
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18.9 |
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18.2 |
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12.7 |
Dealer (n=159) |
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17.6 |
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20 |
Under 200 bays (n=471) |
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6.0 |
200-499 bays (n=329) |
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5.1 |
Over 499 bays (n=90) |
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7.6 |
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7.8 |
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Source: Customer survey of GE service users categorizing their current service arrangements
Original print presentation
GE service contracts are more prevalent in larger dealerships.
Type of service arrangement by facility size (% of units)
On service |
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38.4 |
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contract |
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37.4 |
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47.4
51.1
Purchased |
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26.4 |
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as needed |
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39.1 |
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21.0 |
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18.9 |
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Under |
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18.2 |
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warranty |
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12.7 |
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17.6 |
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On an |
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6.0 |
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insurance |
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5.1 |
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policy |
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7.6 |
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7.8 |
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Dealer (n=159)
Under 200 bays (n=471) 200-499 bays (n=329) Over 499 bays (n=90)
As shown in the original print presentation at the left,
•the four charts are confused as one when they are
-placed close together
-joined by the vertical baseline
•the coarse patterns distract the eye, fragment the charts, and contribute to the misperception that only one chart is displayed
•the small type is difficult to read and will not project well
Compared to the chart above, the example at the left shows that
•the four charts are made to appear separate and distinct by
-separating each with a space equal to the bar height
-repeating an even progression of tones
(from black through medium grey, light grey, and white) in the four bars of each chart
-omitting the vertical baseline
•the fine screens of black, used to make the shades of grey in the bars, eliminate the visual distraction of coarse screen patterns
•the large type is easier to read and will project well
Source: Customer survey of GE service users categorizing their current service arrangements
Redesign with Univers 68 and 55
GE Identity Program |
248, Presentation Materials |
GE Identity Website: http://www.ge.com/identity |
GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)
04 |
Section 04: Charts & Graphs |
248.04.08 |
Chart Labels |
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Examples are reductions of 11 x 8 1⁄2 - inch formats.
U.S. PURCHASES 1880 - 1987
U.S. PURCHASES
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1980 - 1987 |
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3,000 |
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2.500 |
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DOLLARS SPENT ($MM) |
15 |
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2,000 |
(M) UNITS OF NUMBER |
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1,500 |
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10 |
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1,000 |
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5 |
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500 |
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‘80 |
‘81 |
‘82 |
‘83 |
‘84 |
‘85 |
‘86 |
‘87 |
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DOLLARS SPENT ($MM) |
8.6 |
9.8 |
10.6 |
10.2 |
12.3 |
11.3 |
15.5 |
15.7 |
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NUMBER OF UNITS (M) |
3.0 |
2.9 |
2.7 |
2.6 |
2.6 |
2.2 |
2.8 |
3.0 |
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Original print presentation
U.S. Purchases 1880 - 1987 |
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Number |
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of units |
3,000 |
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20 |
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2.500 |
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15 |
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2,000 |
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1,500 |
10 |
) |
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1,000 |
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500 |
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‘81 |
‘82 |
‘83 |
‘84 |
‘85 |
‘85 |
‘87 |
0 |
‘80 |
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Dollars spent ($MM) |
8.6 |
9.8 |
10.6 |
10.2 |
12.3 |
11.3 |
15.5 |
15.7 |
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Number of units |
3.0 |
2.9 |
2.7 |
2.6 |
2.6 |
2.2 |
2.8 |
3.0 |
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Although clear to its creator,
a chart may still confuse others.
After examining the example at the left, these questions remain:
•What do the bars and plot line represent? One must represent the number of dollars and the other must represent the number of units, but which is which?
•Why are the headline and subhead identical? Is this a careless error? Are there other such errors in this presentation? Are any of the figures incorrect?
•Why is the type so difficult to read?
What does that itsy-bitsy type along the bottom say? Does this chart actually reveal something the presenter wishes to hide?
As shown in the example at the left, the confusion in the chart above is clarified by
•using plot lines for both scales
•labeling each plot line
•eliminating redundancy between the headline and subhead by omitting the latter
•enlarging the entire chart so the type is easy to read
•placing close together the annual data displayed below the chart and the dates displayed at the bottom of the chart
Redesign with Univers 68 and 55
GE Identity Program |
248, Presentation Materials |
GE Identity Website: http://www.ge.com/identity |
GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)
Communications
Employee
gG
GE Identity Program
Newsletters |
251 |
Employee Identification |
252 |
Recruitment Advertising |
|
(See document 242 in Marketing Communications) |
|
250