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04

Section 04: Charts & Graphs

248.04.01

Introduction

 

If prepared correctly, charts and graphs can communicate ideas and relationships more effectively than a simple table. A chart can give coherence to large quantities of numbers,

and it can facilitate comparisons among various types of data. A graph can provide a wealth of information at a glance.

Nevertheless, there are dangers in using such

When preparing a presentation chart, consider the following:

Is a chart the best way to communicate the information? Often, a table is easier to understand.

Is the kind of chart selected the best for the situation? There are many alternatives to rows of bars and wedges of pie.

visual aids. Edward Tufte, a Yale professor, consults with TV networks, corporations, and the U.S. government on the display of statistics. Writing in the American Institute of Graphic Arts’

Journal of Graphic Design, he discusses the tendency to overuse graphics when preparing charts:

The excuse for decoration is often,“The data is boring, and we need to make it come alive.” Well, if the numbers are boring, then you’ve got the wrong numbers. Decoration won’t save the day. Note the hidden assumption here that the audience for graphics is probably somewhat thick-headed, requiring a visual trick to induce them to look at some numbers. We should reject the quality-corrupting doctrines that numbers are boring and that graphics are for those with short attention spans. These doctrines blame the victims (the data and the audience) rather than the perpetrators. Finally, garish but data-starved graphics reduce the credibility of presentations, for most audiences will have a natural suspicion of hyped graphics. Who would trust a chart that looks like a video game?

Is a key or legend required or can the material be labeled directly?

Is the page cluttered? To simplify the presentation, can the information be combined into fewer charts or can some of the data be carried over to another page? Can the explanatory type and labels be better organized?

On the following pages of this section,

at the top are some typical GE charts prepared before these guidelines were developed

at the bottom are the same charts redesigned to simplify the information and make it easier to read

Note: The guidelines in Section 04 apply to all presentation materials, regardless of form.

Edward Tufte’s book,

The Visual Display of Quantitative Information

(Graphics Press, Cheshire, Connecticut, 1983) includes the table shown at the right.

It highlights the differences between graphics that are friendly and easily understood and those that are unfriendly and obscure.

Friendly

Unfriendly

Type is set in upperand lowercase letters.

Type is set in all capital letters.

 

 

Words are spelled out.

Abbreviations abound, requiring the viewer to sort through

Mysterious and elaborate encoding is avoided.

text to decode abbreviations.

 

 

Words run from left to right, the usual direction

Words run vertically, particularly along the Y-axis.

for reading occidental languages.

Words run in several different directions.

 

 

Little messages help explain data.

Graphic is cryptic, requiring repeated references

 

to scattered text.

 

 

Elaborately encoded shadings, crosshatching, and colors

Obscure coding requires going back and forth between

are avoided; instead, labels are placed on the graphic itself:

legend and graphic.

no legend is required.

 

 

 

Graphic attracts viewer and provokes curiosity.

Graphic is repellent, filled with “chart junk.”

GE Identity Program

248, Presentation Materials

GE Identity Website: http://www.ge.com/identity

GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)

04

Section 04: Charts & Graphs

248.04.02

Flow Charts

 

Examples are reductions of 11 x 8 12 - inch formats.

FITTING ABC EFFORT INTO GE . . .

Step

Step

Step

Step

one

two

three

four

 

 

G E

 

 

 

G E

Represent Total

 

C o r p o r a t e

 

Expose Total GE

 

B u s i n e s s

GE Capabilities

 

C u l t u r e

 

Capabilities

 

F o c u s

• Higher/Earlier

 

• Liberate/

 

Higher/Earlier

 

• Current Results

Access

 

Autonomy

 

Access

 

 

 

 

 

 

 

 

• Cost/

• Customer-Needs-

 

• Globalize

 

Customer-Needs-

 

Productivity

Driven Input

 

 

 

Driven Input

 

 

 

 

• #1 or #2

 

 

 

• Share Gain

• Sales, Marketing,

 

 

 

Sales, Marketing,

 

 

& Alliances

 

• Delayer

 

& Alliances

 

• Grow/Globalize

• Company-to-

 

• Faster

 

Company-to-

 

• Minimize Risk

Company Access

 

• Stable

 

Company Access

 

L i t t l e R o o m

D O M O R E

 

 

B U S I N E S S

 

 

Growth

 

 

f o r O u t s i d e

T O G E T H E R

 

 

 

M U S T D R I V E

 

I n f l u e n c e s

 

 

 

 

A C T I V I T Y

 

o n P r i o r i t i e s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resulting Focus

B u s i n e s s e s

S u p p o r t i n g

Sales-Driven Activity

Coordinated Sales Calls

Higher Access to Customer

Shared Insights

About GE

About GE Customers

B u s i n e s s e s R e l u c t a n t t o S u p p o r t

Alliance/ Teaming Focus ” Do More Together”

Technology Sharing

UNLESS ABC PROGRAM CAN GAIN BUSINESS DOMINANCE, IT SHOULD BE TRANSITIONED TO XYZ-LIKE ACTIVITY

Original print presentation

Unless ABC program can gain business dominance, it should be transitioned to XYZ-like activity.

Fitting ABC effort into GE . . .

Step 1

 

Step 2

 

Step 3

 

Step 4

 

Resulting

 

 

 

 

 

 

 

 

focus

 

 

 

 

 

 

 

 

 

• Represent

 

GE corporate

 

• Expose total

 

GE business

 

Businesses

total GE

 

culture

 

GE capabilities

 

focus

 

supporting

capabilities

 

• Liberate/

 

 

 

 

 

 

• Higher/earlier

 

 

• Higher/earlier

 

• Current results

 

• Sales-driven

 

autonomy

 

access

 

 

 

activity

access

 

 

 

 

 

 

 

• Globalize

 

 

 

• Cost/

 

–Coordinated

 

 

 

 

 

 

• Customer-

 

 

• Customer-

 

productivity

 

sales calls

 

 

 

 

 

 

 

 

needs-driven

 

 

 

–Higher access

needs-driven

 

• #1 or #2

 

 

 

 

 

 

input

 

• Share gain

 

to customer

input

 

 

 

 

 

 

• Delayer

 

 

 

 

 

 

• Sales,

 

 

• Sales,

 

• Grow/

 

• Shared insights

 

 

 

 

 

marketing,

 

• Faster

 

marketing,

 

globalize

 

–About GE

& alliances

 

• Stable growth

 

& alliances

 

 

 

–About GE

• Company-to-

 

 

 

 

• Minimize risk

 

customers

 

 

 

• Company-to-

 

 

 

 

company

 

 

 

company

 

 

 

 

 

 

 

 

 

access

 

 

 

access

 

 

 

 

 

 

 

 

 

 

 

 

Businesses

 

 

 

 

 

 

 

 

reluctant to

 

 

 

 

 

 

 

 

support

 

 

 

 

 

 

 

 

• Alliance/

 

 

 

 

 

 

 

 

teaming focus

Do more together

 

 

 

Businesses

 

Little room for

 

”Do more

 

 

 

 

 

together”

 

 

 

 

must drive

 

outside influences

 

 

 

 

 

 

 

 

 

 

 

 

activity

 

on priorities

 

• Technology

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sharing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The original flow chart at the left is a hodgepodge of elements (collectively known as chart junk), that should be avoided in all presentation materials, including

borders

words consisting of all-capital letters

coarse screens (linear and dot patterns)

shadows

oddly shaped boxes

grossly deformed arrows

Ridding the page of chart junk unclutters it. Using only the necessary design elements,

simple boxes

arrows

helps present the information much more clearly.

Making the most important verbal element into a headline at the top of the page simplifies the layout and clarifies the point of the chart.

The type is much easier to read when set in upperand lowercase letters instead of the all-capital letters used in the chart above.

Redesign with Univers 68 and 55

GE Identity Program

248, Presentation Materials

GE Identity Website: http://www.ge.com/identity

GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)

04

Section 04: Charts & Graphs

248.04.03

Single Pie Charts

 

Examples are reductions of 11 x 8 12 - inch formats.

Customers Use Third-Party And In-House Services Because Of Cost

Advantages

Type of service arrangement R&F/Rad

(N=1554)

 

In-house

OEM &

 

In-house

All three

2.3%

.5%

3.6%

 

 

 

 

 

OEM

Third

 

17.0%

Party

 

 

16.3%

 

 

In the original pie chart at the left,

the screens are so visually active, they are distracting, interfering with the quick understanding of the chart

the type in the labels is so small, it is barely legible

OEM &

Third-Party 60.2%

Source: All customers screened to participate in study: identified service supplier(s) for each equipment modality

Original overhead transparency

Customers use third-party and in-house services

because of cost advantages.

 

Type of service arrangement

OEM &

R&F/Rad (N = 1554)

In-house in-house

2.3%

.5%

All three

OEM

3.6%

17.0%

Third-

 

party

 

16.3%

 

 

OEM &

 

third-party

 

60.2%

Source: All customers screened to participate in study: identified service supplier(s) for each equipment modality

Redesign with Univers 68 and 55

Since a comparison of two or more charts is not required here, an all-black pie chart is easy to understand and free of visual distraction, as shown in the example at the left.

In the original pie chart above, the white boxes within the wedges, which are used to contain three

of the labels, hinder the size comparison of the wedges. Reversing the label information in white from an all-black pie could eliminate this problem, but some of the wedges are too small to accommodate the required type. Setting the label type in a size large enough to be easily read and neatly organizing the labels around the chart, as shown in the example, solves the problem.

GE Identity Program

248, Presentation Materials

GE Identity Website: http://www.ge.com/identity

GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)

04

Section 04: Charts & Graphs

248.04.04

Multiple Pie Charts

 

Examples are reductions of 11 x 8 12 - inch formats.

UTILITIESUSE OF OUTSIDE MAINTENANCE SUPPLIERS IS GREATEST FOR TECHNICAL ASSISTANCE. MOST JOB MANAGEMENT AND CRAFT LABOR SERVICES ARE PERFORMED WITH IN-HOUSE STAFF.

Utility Use of Outside Maintenance Suppliers

(% Respondents Subcontracting Various Amounts)

Technical Assistance

Job Management

Craft Labor

3%

 

 

 

19%

 

 

 

27%

37%

 

38%

 

 

59%

52%

 

 

 

 

29%

 

 

 

35%

Median: 75%

Median: 0%

Median: 10%

Mean: 63%

Mean: 24%

Mean: 30%

Contract Out No Work

Contract Out 1-50%

Contract Out 51-100%

Original overhead transparency

Utilities’ use of outside maintenance suppliers is greatest for technical assistance. Most job management and craft labor services are performed with in-house staff.

Utility use of outside maintenance suppliers

(% respondents subcontracting various amounts)

Technical assistance

Job management

Craft labor

Median: 75%

Median: 0%

Median: 10%

Mean: 63%

Mean: 24%

Mean: 30%

3%

 

 

As shown in the original overhead transparency at the left, the following elements impair legibility and impede understanding of

the chart:

all-capital letters in the headline

distracting screens

white box labels for each wedge

Compared to the example above, the example at the left shows that

the headline, set in upperand lowercase letters, is much easier to read than the all-capital headline

the fine screens of black, used to make the shades of grey in the pie wedges, eliminate the visual distraction of coarse screen patterns

by combining some of the type elements into blocks above the pie charts, the layout has been simplified

Contract out no work

Contract out 1-50%

Contract out 51-100%

Redesign with Univers 65, 68 and 55

GE Identity Program

248, Presentation Materials

GE Identity Website: http://www.ge.com/identity

GE Identity Hotline: 800 654-2696 or 518 869-2824 (DC: 232-2696)

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