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FOCUS 1. Read and discuss the letters

1.1 INVITATION TO AN EXHIBITION

SNOWFLAKE PRODUCTIONS PLC.

12 Bracken Hill, Manchester, M60 8AS

New Product - Invitation

We are delighted to introduce our new Model of «Millipage Pro» all-purposes photocopier.

For your information we have enclosed an illustrated catalogue with full description of the Model and covering our other products but feel that a demonstration will give you more of an idea of its capabilities. We would therefore like to invite you to visit our stand at the annual «British Office Equipment Exhibition» where the equipment will be set up so that you can see the machine in operation. The Exhibition will be held 15-19 June, 20__ in Golders Green. For those five days, we shall be offering a 5% discount on this model.

We hope that you will get interested in our invitation. Looking forward to welcoming you to the Exhibition.

Sincerely yours

Sophie Bolan

Sophie Bolan General Manager

Enc.

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1.2 REPLY OF THE CUSTOMER

COM INTERNATIONAL

Crossley House, Portsmouth, East Sussex Fn4 6LK fax: 657-769-8399

www.cominternational.com

13th May, 20__

SNOWFLAKE PRODUCTIONS PLC.

12 Bracken Hill

Manchester

M60 8AS

Dear Ms. Bolan

Thank you for your letter dated 2nd May.

We have thoroughly studied the catalogue enclosed with the letter and are writing to inform you that we will have the pleasure of visiting your stand at the «British Office Equipment Exhibition».

We look forward to seeing you on 15th June.

Sincerely yours

Brian Hayden

Brian Hayden

Manager

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1.3 AFTER A TRADE FAIR

SNOWFLAKE PRODUCTIONS PLC.

12 Bracken Hill, Manchester, M60 8AS

When you visited the «British Office Equipment Exhibition» in Golders Green last week, you showed interest in our new «Millipage Pro» all-purposes photocopier displayed on our stand.

We are so sure that this machine will prove indispensable in the offices of your customers that we are writing to you again. We have already received several letters from customers who are more than satisfied with it, and are convinced that you will experience a similar satisfaction after a week’s trial period.

We enclose leaflets explaining the unique features of this machine. We will be pleased to supply any additional information you may require.

We hope to hear from you soon.

Sincerely yours

Sophie Bolan

Sophie Bolan

General Manager

Enc.

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2.1 INVITATION TO A CONFERENCE

J.SINCLARE MANAGEMENT CENTRE

600 Grand Street, London, W1N 9UZ

tel. (212) 324 5674, http://www.sinclarecenter.com

As a company with substantial investment and trading interests in the Far East, your firm could greatly benefit from participating in our round table on «SE. Asian Trade Today» to be held at the Hilton Hotel, Singapore from 10th October through 15th October.

You are cordially invited to join a group of board-level executives from a variety of US and EU companies operating in the area. Enclosed you will find the program, featuring only the confirmed speakers, as well as a list of companies that have already registered one or more executives for the event.

If you are interested, kindly fill in the attached form, stating how many delegates you wish to send and whether or not they will require accommodation at the Hilton (or, failing that, at another hotel of similar standard). Your letter should reach us by the 1st September at the latest.

We shall, of course, be only too pleased to answer any further questions that you may have. We look forward to welcoming you to the round table.

Yours faithfully

Sally Turner

Sally Turner

Conference Organiser