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LEAD-IN 2

If the goods are held up either before or after they are sent, you must keep your customer informed. Let him know what has happened, how it happened, and what you are doing to correct the situation.

2.1 COVERING LETTER ACCOMPANYING AN ORDER FROM A RETAILER TO A FOREIGN MANUFACTURER

AO ELECTRONICA-TRADE

119511, Moscow, Lesnaya st., 8, Russia

Our ref. Order ET-285 Your ref.

27 October 20__

Thunderbolt Computers Ltd. 18 Chesholm Rd

London N17 ZB2

United Kingdom

Dear Mr Adler,

Thank you for your letter of 20 October. Please find enclosed our order No. ET-285 for personal computers of Model Thunderbolt Pro 350X.

We would like to

confirm that

payment is to be made by

irrevocable letter of credit which we have

already applied to the bank for. We

would appreciate delivery within the next

four weeks, which should be easily

effected

as

there

are

regular sailings from London.

We give you on the attached list details regarding packing and marking. These must be strictly observed.

We will submit further orders, if this one is completed to our satisfaction. We look forward to receiving your acknowledgement.

Yours sincerely,

M.Mishin

M.Mishin

Chief Buyer