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SPELLING NAMES:
If you want to spell a name you may say, for example, “A for Alpha”, “B as in Bravo”, etc.
You may also need these expressions: |
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∙ |
capital A |
∙ |
small a |
∙ |
all one word |
∙ |
new word/line |
∙ |
dash or hyphen (-) |
∙ |
slash (/) |
∙ |
dot (.) |
∙ |
at (@) |
ICAO PHONETIC ALPHABET |
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(International Civil Aviation Organisation) |
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A |
Alfa |
H |
Hotel |
O |
Oscar |
V |
Victor |
B |
Bravo |
I |
India |
P |
Papa |
W Whisky |
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C |
Charlie |
J |
Juliet |
Q |
Quebec |
X |
X-ray |
D |
Delta |
K |
Kilo |
R |
Romeo |
Y |
Yankee |
E |
Echo |
L |
Loma |
S |
Sierra |
Z |
Zulu |
F |
Foxtrot |
M |
Mike |
T |
Tango |
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G |
Golf |
N |
November |
U |
Uniform |
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BRITISH TELEPHONE ALPHABET
A |
Alfred |
H |
Harry |
B |
Benjamin |
I |
Isaac |
C |
Charles |
J |
Jack |
D |
David |
K |
King |
E |
Edward |
L |
London |
F |
Frederick |
M |
Mary |
G |
George |
N |
Nellie |
O |
Oliver |
V |
Victor |
P |
Peter |
W |
William |
Q |
Queen |
X |
X-ray |
R |
Robert |
Y |
Yellow |
S |
Samuel |
Z |
Zebra |
T |
Tommy |
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UUncle
THE INTERNATIONAL SPELLING ANALOGY |
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A |
Amsterdam |
H |
Havana |
O |
Oslo |
V |
Valencia |
B |
Baltimore |
I |
Italy |
P |
Paris |
W |
Washington |
C |
Casablanca |
J |
Jerusalem |
Q |
Quebec |
X |
Xantippe |
D |
Denmark |
K |
Kilogram |
R |
Roma |
Y |
Yokohama |
E |
Edison |
L |
Liverpool |
S |
Santiago |
Z |
Zürich |
F |
Florida |
M |
Madagascar |
T |
Tripoli |
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G |
Gallipoli |
N |
New York |
U |
Upsala |
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FOCUS 2. Comprehension questions
?What should you say on the phone to ask to speak to someone?
?How do you identify yourself?
?What would you say if you have dialled the wrong number?
?Have you ever dealt with voice mail? What are its advantages and disadvantages?
FOCUS 3. Study the vocabulary
VOCABULARY |
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public telephone |
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телефон-автомат |
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sy n |
payphone |
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phone card |
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телефонная карта |
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mobile phone | |
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мобильный телефон |
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sy n |
mobile| Br.E. |
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sy n |
cellphone |
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sy n |
cellular phone |
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sy n |
cellular |
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extension |
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добавочный номер |
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cordless phone |
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беспроводный телефон |
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sy n |
cordless |
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telephone directory |
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телефонный справочник |
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dial telephone |
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дисковый телефон |
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∙ press-button telephone |
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кнопочный телефон |
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to pick up the phone |
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поднять трубку |
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handset |
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телефонная трубка |
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sy n |
receiver |
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message pad |
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зд. блокнот |
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to charge |
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взимать плату |
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dialling tone |
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длинный гудок |
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sy n |
dial tone |
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engaged tone (Br.E.) |
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короткие гудки |
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sy n |
busy tone (Am.E.) |
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to dial |
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набирать номер |
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switchboard |
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коммутатор |
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to hang up |
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положить трубку |
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to get the wrong number |
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набрать неправильный номер |
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operator |
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оператор |
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to put through |
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соединить |
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to transfer |
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переключить |
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to call someone |
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позвонить кому-либо |
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sy n |
to phone someone |
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sy n |
to telephone someone |
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sy n |
to ring someone |
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sy n |
to give someone a call |
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to call smb back |
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перезвонить кому-либо |
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sy n to return smb’s call |
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accounts department |
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бухгалтерия |
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to erase |
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стирать |
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to spell |
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произносить по буквам |
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capital letter |
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заглавная буква |
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small letter |
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строчная буква |
dash |
− |
дефис |
sy n hyphen |
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FOCUS 4. Listen to the telephone conversation. Fill in the table as you listen
Tape 1 – Getting information
Person called |
Caller |
Request |
Who will make the next |
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call? |
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COMPREHENSION QUESTIONS:
?Who is the caller?
?Who is taking the call?
?How are these two people related to each other? Are they friends or business partners?
?Have they been doing business long?
?What information is needed to Tom Parker?
?What sort of work does Maria Edwardes do?
?Has Tom Parker received the information he required?
?How is Ron Benson going to find out Maria Edwardes address?
?What’s the outcome of the conversations?