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2.1COMPLAINT OF SHORT-DELIVERY

Botch TLD

42 Korrige-67 Ehustas, DN

October 9, 20__

GLOBAL PERFECTION

Chesterton Rd

Alto, HU56 8JK

Dear Mr Al Saudi,

Orders No. YH 678-98, 99, 67

We regret to draw your attention to the fact that a shortage in the weight of 4 bales was found after the goods had been discharged, viz. the landed weight is of 2,640 lbs against the shipped weight of 2,960 lbs., thus showing a loss of 320 lbs. The consignment contains only 33 bales whereas 37 bales are stated on the Bill of Lading.

We would like to hear from you as soon as possible when we could expect the delivery of the balance of Mohair against the above orders.

This is not the first time the goods have been under-delivered and we are far from being satisfied with the service you offer. Unless you can fulfil our orders efficiently and in complete we will have to consider other sources of supply.

It is essential that we could deliver the full consignment to our Slovenian customers on time as this was an initial order from them and would give us an access to the Slovenian market.

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Our deadline is November 5, and the consignment is ready for shipment except for the bales of Mohair.

Unless the Consignees receive the lot within the next week, the balance against the order will be cancelled and placed elsewhere. We should warn you that we are holding you to your delivery contract and if any loss results from this short delivery we will be taking legal action.

Yours sincerely,

A.B.Spruggen