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96 Public Administration in Southeast Asia

5.1 Introduction

Performance management reform in the Thai public sector was first addressed formally in the Fifth National Economic and Social Development Plan (1982–1986). The urgency of efficiency and effectiveness improvement in the public sector was clearly seen after evidence demonstrated that economic development was difficult to implement without the administration and performance management reform. Additionally, the economic crisis facing Thailand during 1997 clearly demonstrated the huge costs related to poor economic management, and increasing demands on the budget require Thailand “to do more with less” (Nimmanahaeminda, 2000).

Presently, the key central government agencies involved with performance management in the public sector at the organizational level include the Office of the Public Sector Development Commission (OPDC), the Bureau of the Budget, and the Office of the National Economic and Social Development Board (NESDB). Many main initiatives have been implemented in order to bring about more effective and efficient public service delivery in the Thai public sector.

5.2 History of Performance Management

5.2.1 National Economic and Social Development Plans

The National Economic and Social Development Plan is a 5-year national plan formulated by the NESDB, which is the central planning agency of Thailand. This 5-year national plan is prepared by government officials at the NESDB through a participation process with stakeholders, then it is submitted to the Cabinet through its Board1 to get approval. The first four national plans merely focused on the economic growth aspect and short-term problem solving, and government administrative reforms were overlooked (Fifth National Economic and Social Development Plan, 364). Starting from the Fifth National Plan (1982–1986) to the Tenth National Plan (2007–2011), public management reform was formulated in a separate section of the Plan. Table 5.1 illustrates a summary of contents related to performance management in the National Development Plans.

The focus of the administrative reform of the Fifth and Sixth National Plans was on coordination among central agencies relating to functional, budgeting, and personnel plans at the national level, collaboration among government agencies to reduce duplication and increase efficiency of operation, changing line-item budgeting to performance budgeting, and law and regulation modernization. The reform indicated in the Sixth National Plan relating to laws and regulation modernization was not fulfilled, but carried out in the Seventh Plan which included law modernization.

The Eighth National Plan (1997–2001) adopted a new paradigm to national development by shifting from an economic growth orientation toward a people-centered development. To achieve the objectives, the guidelines of the administrative development included efficiency improvement of central government agencies, process modernization based on the area-functions-participation system, people participation, and evaluation using databases and indicators.

The Ninth National Plan (2002–2006) adopted the philosophy of economic sufficiency emphasizing the middle path—self-support and self-reliance as well as good governance at all levels

1The National Economic and Social Development Board is composed of 15 economic and social experts, including the heads of the central agencies in the public sector, e.g., governor of the Bank of Thailand and the director of the Bureau of the Budget. Besides formulating the national plan, the NESDB has a duty to monitor and evaluate the plan.

©2011 by Taylor and Francis Group, LLC

Performance Management Reforms in Thailand 97

Table 5.1 Summary of the National Economic and Social Development Plans

No.

Plans

Period

Content related to performance management

 

 

 

 

1

National

1963–1966

Economic growth aspect

 

Development Plan 1

 

 

 

 

 

 

 

 

2

National

1967–1971

 

 

 

Development Plan 2

 

 

 

 

 

 

 

3

National

1972–1976

No clear related performance management

 

Development Plan 3

 

 

 

 

 

 

 

 

4

National

1977–1981

 

 

 

Development Plan 4

 

 

 

 

 

 

 

5

National

1982–1986

– Coordination among central government

 

Development Plan 5

 

 

agencies involving with functional,

 

 

 

 

budgeting, and personnel plans (the Office of

 

 

 

 

the National Economic and Social

 

 

 

 

Development Board, the Civil Service

 

 

 

 

Commission Office, Budget Bureau, and

 

 

 

 

Ministry of Finance)

 

 

 

Organization reform, especially for the

 

 

 

 

duplication reduction, and better

 

 

 

 

coordination and integration

 

 

 

– Performance budgeting

 

 

 

Roles of ministries in prioritizing plans and

 

 

 

 

budgeting

 

 

 

Center for monitoring and evaluation

 

 

 

Decentralization

 

 

 

– Data improvement

 

 

 

 

6

National

1987–1991

– Working under planning system for better

 

Development Plan 6

 

 

integration

 

 

 

Duplication reduction

 

 

 

– Coordination among government agencies

 

 

 

– Quality improvement

 

 

 

Public and private collaboration

 

 

 

– Modernize laws and regulations to be more

 

 

 

 

consistent with the changing environments,

 

 

 

 

to increase efficiency, and to support the fair

 

 

 

 

service to the people

 

 

 

– MIS

 

 

 

– Use PPBS budgeting to allocate budgeting

 

 

 

 

 

 

 

 

 

(continued)

© 2011 by Taylor and Francis Group, LLC

98

Public Administration in Southeast Asia

Table 5.1 (continued) Summary of the National Economic and Social Development Plans

 

 

 

 

No.

Plans

Period

Content related to performance management

 

 

 

 

 

7

National

1992–1996

Legal modernization

 

Development Plan 7

 

State enterprise reform (privatization,

 

 

 

 

corporate plan, internal management

 

 

 

 

improvement, private sector collaboration)

 

 

 

Public administration reform (role of

 

 

 

 

facilitator or supporter, size and organization

 

 

 

 

structure, service-delivery process,

 

 

 

 

information technology, and delegation)

 

 

 

 

8

National

1997–2001

People-centered development

 

Development Plan 8

 

– Efficiency improvement of central agencies

 

 

 

– Process improvement based on area-

 

 

 

 

function-participation system

 

 

 

– Promotion of good governance through

 

 

 

 

collaboration and participation

 

 

 

– Evaluation system by using database and

 

 

 

 

indicators

 

 

 

Legal reform

 

 

 

 

9

National

2002–2006

Sufficiency economy

 

Development Plan 9

 

Streamlining the size and structure

 

 

 

 

 

 

Adjusting the roles of the public sector

 

 

 

– Reliable management information systems

 

 

 

Strategic and result-oriented budgeting

 

 

 

– Legal systems reform

 

 

 

– Check and balance mechanisms

 

 

 

– Corporate governance

 

 

 

– Evaluation mechanisms and indicators

 

 

 

 

10

National

2007–2011

Sufficiency economy and good governance

 

Development Plan 10

 

Strengthen the administrative structures,

 

 

 

 

 

 

 

mechanisms, and processes based on good

 

 

 

 

governance

 

 

 

– Promotion of democracy and participative

 

 

 

 

culture

 

 

 

– Budgeting system

 

 

 

Legal reform

 

 

 

– Body of knowledge and learning systems

 

 

 

Evaluation systems

 

 

 

 

 

Note: National Development Plan = National Economic and Social Development Plan.

© 2011 by Taylor and Francis Group, LLC

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