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History and Context of Public Administration in Macao 469

One can imagine the enormous pressure on the government. A visible example of social division in Macao was manifested by a mass protest on May 1, 2007. More than 6000 people marched through the streets of Macao, demanding the resignation of chief executive Edmund Ho and an end to the rampant corruption in the government that they believe has caused their plight in economic and social terms. “Political demonstrations of such magnitude have rarely been seen in Macao, where people generally prefer apolitical and non-confrontational approaches.”15 Mass demonstrations have become routine in Macao, especially on October 1(national day of the PRC) and December 20 (birthday of the Macao SAR).

22.4 Analysis of the Reform Roadmap

With a sense of urgency, the SAR government decided to push forward comprehensive administration reforms with the purpose of bringing about administrative efficiency and supporting the robust economic development. A roadmap for administrative reform was published in the Macao media in 2007, with the intention of substantial progress within a 2-year framework. This is a grandiose program with ambitious goals and rich contents. They include fundamental and structural reform measures:

1.Internal management:

Establishing the organizational culture of law-abidingness and anti-corruption, and improving a forceful supervision system of public resources. The SAR government no longer tolerates public servants who are corrupt and show a tendency to abuse power.

Comprehensively upgrading the quality and capacity of governance, under the supervision of society and the Macao citizens, to establish a highly efficient civil service system.

Reforming the civil service charter systematically, pushing forward reform measures in the fields of central recruitment, position and rank classification, contract regulation, official responsibility system, subsidies and welfare, and resignation of civil servants to raise the morale of the civil service and provide positive prospects for civil servants.

Clarifying the power and duties of each governmental department, and coordinate the functions of the departments concerned, and studying the SAR political and administrative structures for this purpose.

2.Policy making and policy implementations:

The SAR government understands the essential role of policy making in good governance and would enhance the policy-making capacities of main government officials through intensive training. Recently, a Master’s training class was started for bureau-level officials, a cooperative result between the Macao SAR government and the National Institute of Public Administration in Beijing.

3. The structured reforms:

The SAR government will begin to study and rationalize the political system and organizational structure so that the division of labor among government departments is clear and reasonable. So far, several new bureaus have been established to cope with major issues in Macao society: public transportation and environmental protection, etc.

15 See SCMP, May 6, 2007, p. 11.

© 2011 by Taylor and Francis Group, LLC

470 Public Administration in Southeast Asia

So far, the reform roadmap has only achieved limited results in the areas of government restructuring, policy-making training, and improvement in efficiency. Most of the reform goals are either postponed or completely ignored. As regarding SAR political and administrative restructuring, no actions are taken, and no timetable for restructuring, much to the chagrin of Macau citizens. Concerning major reform measures of anti-corruption and official responsibility systems, citizens witness no detailed regulations, only slogans. Right from the start, many citizens raised questions about this roadmap. Many observers have adopted a wait-and-see attitude as no concrete measures have been published yet. Some legislators are suspicious that the program seems to be just old wine in a new bottle. For example, over the last few years, the Macao SAR government hoped to establish an official responsibility system, but without a detailed plan to accomplish this task. However, this issue is again incorporated into the new roadmap and one legislator questioned whether it is a delaying technique.16

Many scholars question how these objectives can be reached without detailed measures, regulations, and priorities. The speed is slow and many reform measures have fallen to empty slogans. For example, there is no systematic search on institutional rearrangement in the Macao SAR government. Most civil servants complain of a grave disparity of workload between bureaus, or even within bureaus. Some civil servants work till midnight while others can be ready for home after 5:00 p.m. A major structural overhaul remains an urgent necessity. Owing to the enormity of the tasks ahead, it is an absolute necessity to have a strategic plan in this respect, figuring out the priority in major government reform measures. Some commentators raised the suggestion that reforms must be carried out in an orderly way. “Roadmap is a large-scale reform project with 34 items including many aspects of public administration. The working load in the future must be enormous. These reform measures are quite important. However, in consideration of Macao public administration, which is weak in education and poor in public policy capacities, it is difficult to image an all-round revolution in the Macao Government. To avoid chaos and low morale, it is logical that all reform items should be carried out in an orderly way, first core reform items, then peripheral reform measures, priority is key to this roadmap.”17 Citizens demand that anticorruption measures have to be regulated in economic activity and there is an urgent need for civil servants to raise their policy-making capacities in a short time.

The main contents of the reform roadmap were professionally edited by civil servants in the bureau of civil service affairs who are determined to push forward the reform measures. Most of the reform measures are crucial to Macao and if reformed successfully, will impact positively on Macao economic development. However, the development in the last two years has shown that it is not possible to realize such a substantial reform program in a limited time. If the SAR government had been able to carry out the roadmap at the beginning of the chief executive’s first term or at least at the beginning of his second term (2004), then the present situation in 2009 would have been more favorable. But 2009 is also the transitional year for the new Macao chief executive, and people seem to forget the existence of this extensive program. It is not possible to raise the policy-making capacities of high-level officials in such a short time, but structural reforms need careful thinking and evaluation. Many legislators and media commentators are correct in pointing out the reasons to implement these reforms in an orderly way. This author believes that several key issues in the Macao public administration must be given priority and their implementation could boost the morale of the local civil service and pave the way for further reforms in other areas. Actions speak louder than

16Macao Daily, July 27, 2007.

17New Youth Association, “Administrative reforms must be carried out in an orderly way,” Macao Daily, July 16, 2007, p. 2.

©2011 by Taylor and Francis Group, LLC

History and Context of Public Administration in Macao 471

words. Macao citizens hope to witness more real reform measures than beautiful slogans. Several key reform measures are needed in the processes of improving governance and efficiency.

First, concerns about anti-corruption and prevention of abuse of power remain important. In the third-term chief executive election, citizens have raised hope that the new chief executive will make all efforts to eradicate severe corruption, to eliminate the invisible links between government officials and local businesses. As a small enclave, a few major policies are to be considered extremely important. First, public policy on land sale in the Macao property market needs to be revised immediately. It is generally held that land acquisition in Macao is the biggest source of corruption in Macao. The former secretary for Transport and Public Works, Ao Man-long, acquired billions of patacas through land allocation. On May 1 and October 1 demonstrations from 2005 to 2010, all demonstrators, from construction workers to low-ranking civil servants, and children’s right of abode seekerspeople with various demands were all blaming corruption for their plight.18 For example, construction workers blame that government officials, in collusion with big businesses, introduce too many Mainland workers at construction sites and that local workers lost their jobs. This is a key area of reform. If the present policy of land allocation continues to dominate the property market, citizens will further doubt the sincerity of the Macao government in promoting good governance, and other reform measures will lose their positive impact and will be considered camouflage for corruption plots within the government. If Macao continues this policy, anti-corruption could become a laughing stock again. As land prices rise sharply along with the property boom, the monetary values involved could be billions of US dollars and the temptation of official business collusion is mounting.

Macao’s law on legislative elections will probably need to be revised systematically to prevent the serious corruption that erupted in the last legislative election, which tainted Macao’s image of clean government and left citizens with an image of injustice and unfairness.19 In the 2005 election, media revealed that a number of organizations hosted “private banquets” to entertain voters at some major restaurants and they transported the voters to the polling stations by buses.20 A candidate (Lei Kin Ion) discovered that the staff of SJM (sociedade de Jogos de Macao, a major gambling company) were being brought to voting stations in a company bus. He intended to stop the bus by standing in its way, but he was dragged away.21 In addition, a candidate named Wong Cheong Nam, was attacked because of his claim of suspected corruption. Police arrested three suspects in this case.22 It was also reported that a journalist was hit while investigating a possibly corrupt candidate.23 Macao’s anti-corruption body, the Commission Against Corruption (CCAC), arrested over 700 suspects involved in numerous cases of electoral corruption, but less than 10 people were sent to prison. In general, the widespread corruption cases distorted Macao society and sent a very negative image of Macao worldwide. If detailed regulation could be framed to stem scandals of ballot buying and all kinds of bizarre behaviors leading to unfair ballot results, this could serve as a vivid example of Macao’s determination in its anti-corruption campaign. The recent legislative election was held in 2009. The media reported less severe cases of ballot-buying thanks to the revision of election law in 2008. However, organized voting behavior by big businesses and social organizations is still prevalent in Macau society.

18SCMP, May 6, 2007, p. 11.

19In the last Legislative Council election, the Macao media reported many cases of serious corruption, including ballot buying and organized voting misbehavior.

20Oriental Daily, September 26, 2008, p. A28.

21Sing Pao Daily News, September 26, 2005, p. A09.

22Sing Pao Daily News, September 26, 2005, p. A09.

23The Sun, September 26, 2005, p. A08.

©2011 by Taylor and Francis Group, LLC

472 Public Administration in Southeast Asia

Other reforms concern the Civil Service Charter, especially recruitment policy. In the past, for historical reasons, bureau heads had the power to recruit new staff in government. As a practice, cases of abuse of power and nepotism often appeared in local newspapers, which aroused great dissatisfaction among civil servants and the citizens of Macao. Since the handover, cases of irregular recruitment methods and favoritism continue to be published in the Macao media. Citizens believe this is a major shortcoming of the Macao civil service system and needs to be addressed urgently. In Macao, recruitment of civil servants is still a major concern of citizens, especially young people who intend to apply for civil servant positions, as job security and salary level in the Macao government are still quite attractive to young people. In 2010, the Macau SAR government is still working on detailed regulation on centralized recruitment, no implementation yet.

Beyond this, government institutions are seen to require restructuring. Without rational division of labor within government bureaus, the Macao government lacks the means and determination to welcome the new challenges head-on, as it is bogged down in such common bureaucratic shackles as overlapping departmental functions, unclear division of duty and responsibility, and the disparity of the workload among bureaus and departments. When major challenges come to Macao, the SAR government lacks the structure and manpower to meet the challenges squarely and efficiently. The government lacks manpower and coordinated structure to cope with illegal workers at construction sites and officials fi nd it hard to shut down illegal hotels as officials are not good at taking coordinated actions. In the future, the reform should be emphasized to layout a framework for institutional restructuring, so that the Macao SAR government is ready to welcome the new tasks caused by the rapidly changing world economic environment.

If key laws and regulations are revised satisfactorily, it seems likely that Macao citizens will support such reforms and comment favorably on this roadmap and its reform schedule. However, if concrete reform measures are not realized, citizens will regard these reform efforts as mere slogans and surely question the intentions and efficacy of the roadmap initiative.

22.5 Conclusion

Since the handover, the new Macao SAR government has taken some peripheral measures in administrative reform: departmental restructuring urged by the central government (initiated in the Basic Law drafting committee), performance pledge, and some aspects of civil service charter revision. However, in general, the reform measures are piecemeal, isolated, and phenomenal. The performance pledge has alleviated the relative inefficiency of the government procedures in policy implementation. In most bureaus, citizens get information on how to complete procedures in business and civil applications. However, it could not solve many problems in policy making and implementation qualities. Since the opening of the gambling franchise, pressure has been mounting on the part of the SAR government to carry out more substantial reforms and raise its governance capacity in many policy areas. When the former secretary of transportation and public works was arrested, people raised questions about the seriousness of the issue of corruption within the Macao government. Under enormous pressure, the government decided to push forward an all-round administrative reform under the name of the roadmap administrative reform with 34 reform items concerning all aspects of reform contents from anti-corruption, official responsibility system, policy making, government structural reform, etc. It hoped to complete the reforms within two years. But progress in two years indicates that little has been achieved. Development in two years has indicated that very limited progress has been achieved.

© 2011 by Taylor and Francis Group, LLC

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