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538 Public Administration in Southeast Asia

26.2 Civil Service System

Before the 1980s, there was no legal document for the establishment of Macao’s own administration; instead, the civil service system was based on the legislation in Lisbon. The civil service system in colonial Macao was based on the Overseas Civil Servants Charter, which was implemented by the Portuguese government in her colonies. The 1974 revolution in Portugal resulted in decolonization and independence of her colonies (Macqueen 1997, 88–89). In the case of Macao, the Portuguese tried to return sovereignty to the PRC. However, the Chinese government was apprehensive that the status of Hong Kong might be affected if she reincorporated Macao without resolving the Hong Kong problem with the British (Wong 1997, 7–8; see also, Yee 2001, 7–9). Therefore, the PRC decided to resume sovereignty of Macao after resolution of the Hong Kong problem and allowed the Portuguese to continue to “administrate” Macao until 1999. At the same time, the Portuguese government abolished the various laws for her rule in former colonies and undertook to reform Macao’s government.

In 1976, the Portuguese promulgated the Organic Law of Macao and began to legislate laws to establish Macao’s civil service system. Article 65 of the Organic Law stated that Macao had its own administration and that management of the civil service should be based on local legislation. In the 1980s, the Macao government promulgated various laws to establish the civil service system: (1) the Organic Law of Macao Administration’s Organizational Structure, (2) the General Regulation for the Appointment of Civil Servants, (3) the Public Servants Recruitment Law, and

(4) the Leaders and Director Charter. In 1989, the Portuguese officially abolished the Overseas Civil Servants Charter and introduced various laws for the consolidation of Macao’s civil service system: (1) the Charter for Macao Civil and Public Servants Discipline, (2) the General Principle for Leaders and Directors, (3) the General Principle for Expatriates, (4) the General and Special Career Track System of Macao Public Administration, and (5) the General Principle for Macao Public Servants (Huang 2004, 125). These legal documents shaped the civil service and defined the principles of personnel management within the government. They have been adopted by the MSAR since the handover.

26.2.1 Types of Civil Servants

There are three major categories of civil servant appointments as specified by the General Principle for Macao Public Servants (Huang 2004, 128–29):

(1)Tenure Track: The number of personnel at each rank, the recruitment and appointment processes, the salary, and other fringe benefits are determined by corresponding laws that regulate the organization of individual departments. The size of tenure-track civil servants in each government department is regulated by a corresponding law. For a department to legally exceed the quota of tenure-track civil servants, it must first propose an amendment and then receive an endorsement by the Legislative Assembly. In other words, the bureaucracy cannot recruit as many tenure-track civil servants as it pleases without the approval of the legislature. An appointment under this category cannot be dismissed unless a civil servant commits a serious legal violation. Civil servants also enjoyed an attractive pension scheme that ensured a monthly government subsidy for the entire period of retirement. In 2005, however, the MSAR government replaced the old pension scheme with a provident fund system.

©2011 by Taylor and Francis Group, LLC

Civil Service System in Macao 539

(2)Contractual Term—Fixed-Term Appointment: Government departments may recruit a greater number of civil servants than the legal quota without an amendment to the law. Departments may recruit non-tenure-track civil servants with a contracted term. The appointment period should be equal to or less than 2 years; but the contract is renewable. The pay scheme is identical to the one in the tenure-track system, and the fringe benefits are comparable to those in the tenure-track system. Previously, the major difference was the pension scheme. However, the 2005 provident fund system, which is applicable to all civil servants, minimizes that distinction. This contractual appointment permits departments to enlarge their workforce capacity without entering into a lengthy legal amendment process. Departments may terminate the contract by giving a 60-day advance notice to the employee (the General Principle for Macao Public Servants, Article 26, Decree 87/89/M).

(3)Contractual Term—Temporary Appointment: Government departments may make short-term appointments. The contract period should be within 1 year. However, it is not mandatory that the service period be specified in the contract; departments may terminate employment with a 30-day advance notice (the General Principle for Macao Public Servants, Article 28, Decree 87/89/M). In other words, an employee will serve the department until the contract is terminated by either side. Salaries may be paid weekly, fortnightly, or monthly (the General Principle for Macao Public Servants, Article 27, Decree 87/89/M). There is no pension scheme for employees, and the fringe benefits are unlike those in the other two categories. However, the 2005 provident fund scheme encompassed this category of civil servants.

According to the General Principle for Macao Public Servants (Article 16, Decree 87/89/M), the recruitment of civil servants must proceed through open and fair competition. Examination is essential for recruitment and promotion of civil servants (Article 47, Decree 87/89/M). However, there are many charges of unfairness and irregularities in the recruitment and promotion processes from both inside and outside the civil service. The problem of nepotism—a legacy of Portuguese patronage—has persisted in the MSAR.

The personnel system in Macao’s government was regulated by Portuguese patronage. In principle, Macao’s civil service system is flexible in terms of human resources management. On the one hand, it restricts the unregulated growth of tenure-track civil servants by imposing a legal amendment process that must be approved by the legislature. On the other hand, departments may meet the demand for greater human resources by hiring short-term or temporary employees through a contract system. However, in practice, the system malfunctions. Departments typically renew civil servants’ contracts; very few contracts are terminated unless civil servants resign. So, most contractterm civil servants continue to serve inside the government for many years. Arguably, the contract system may be abused because management avoids amendments to increase tenure-track civil servants although there is a long-term demand for human resources. Instead, they recruit personnel through the contract system as they can do so without legislative approval. The Portuguese legacy of patronage and nepotism also plays a part. In the colonial era, the Portuguese authorities appointed their friends and political supporters through the contract system. In this way, they neither increased the size of the tenure-track system nor needed to get legislative approval (Lo 1995, 117:50). According to Lo, the Portuguese frequently appointed new governors. Each new governor would recruit his friends and supporters into the Macao administration. When the governor was replaced, his band of supporters would leave with him. Thus, the contract system was a means to continue the Portuguese system of political patronage that conscripted supporters into the colonial administration.

© 2011 by Taylor and Francis Group, LLC

540 Public Administration in Southeast Asia

To distance itself from its colonial past, the MSAR encouraged the use of labor and service contracts to meet personnel demand. In 2000, the municipal branch1 promoted a new contract system in which employees were not designated civil servants. The contracts were treated as private agreements between government and employees, as were labor and service contracts in the private sector. The labor and service contracts may be negotiated between government departments and employees; however, terms are typically less attractive than those for civil servants. Departments use service contracts to recruit low-skilled labor. The worker is a service provider not an integral part of an employee-employer relationship. A department agrees to a certain payment for a fi xed period; there are no fringe benefits for the worker unless specified in the contract. Government agencies, conversely, use labor contracts to recruit middleto upper-level personnel. These recruits do enter an employment relationship. Their salaries and fringe benefits are more attractive than service contractors’ and may be comparable to civil servants’. Using this contract system, MSAR hires personnel for the short term (usually a month or quarter term for service contracts; 2-year term for labor contracts), at lower cost (less pay and benefits than for civil servants). Since its introduction, this appointment practice has been widely adopted by many government departments.

However, the new contract system does not solve the problems of the old system, nepotism and long-term appointments persist under the new practice. Since they are not required to report the hiring of service providers to the central personnel agency (while they must do so for civil servants), departments misuse the new contract system. Once departments have sufficient financial resources, they can employ personnel with labor and service contracts. A department must report to the Public Administration and Civil Service Bureau (SAFP), which serves as the central personnel unit of the MSAR government, for the employment of civil servants but not for labor and service contract employment. Although there has not been an immense increase in the number of civil servants since the transfer of sovereignty in 1999, there has been an increasing number of workers employed under the labor and service contract system. The number of employees in the service contract system has risen from 30% to 50% of the total number of civil servants (including tenure track, contractual term, and temporary contractual term).2 Thus, the new contract system has not regulated the growth of employees inside the MSAR government. Rather, it generates disparity within the personnel system: it divides government workers so that employees may work in similar jobs but their pay and benefits vary because of different appointment methods (Table 26.1).

26.2.2 Bureaucratic Structure

MSAR adopts a rank-in-person approach (Daley 2002, 75–76) for its bureaucratic structure, which stipulates a separation in the rank and position of civil servants. According to the Legal Framework of Public Service (Decree 86/89/M), there were nine tiers in civil servant ranking. In ranks 5 to 9, each rank was divided into four grades. In principle, higher-ranking civil servants were responsible for policy making and implementation while the middle and lower ranks supplied clerical support and manual labor. However, as there was no official guideline for job assignments,

1Before 2001, there were two municipal councils, which consisted of directly elected members and were responsible for environmental hygiene, food safety, and cultural affairs. However, the MSAR government argued that the establishment of municipal councils violated the Basic Law of Macao, which is the mini-constitution of the MSAR. Therefore, it abolished them and founded the Civic and Municipal Affairs Bureau (IACM) as a substitute.

2Many civil servants from different government departments told the author that the number of service contract employees was huge after the handover. Some indicated that the size was about 30% to 50% of the regular civil servant appointment.

©2011 by Taylor and Francis Group, LLC

 

 

Civil Service System in Macao 541

Table 26.1 Number of Macao’s Civil Servants

 

 

 

 

 

 

Year

Number of Civil Servantsa

 

Growth (%)

1996

16,992

 

 

 

 

 

1997

17,589

 

3.5

 

 

 

 

1998

17,307

 

–1.6

 

 

 

 

1999

17,239

 

–0.4

 

 

 

 

2000

17,412

 

1.0

 

 

 

 

2001

17,533

 

0.7

 

 

 

 

2002

17,368

 

–0.9

 

 

 

 

2003

17,496

 

0.7

 

 

 

 

2004

17,778

 

1.6

 

 

 

 

2005

18,250

 

2.7

 

 

 

 

2006

18,958

 

3.9

 

 

 

 

2007

19,629

 

3.5

 

 

 

 

2008

20,653

 

5.2

 

 

 

 

2009

21,420b

 

3.7

Source: Figures for 1996–2005 are taken from SAFP, Macau Special Administration Region Public Administration Human Resources Report 2005 (Macau: 2006), 150; figures for 2006–2008 are from SAFP, Macau Special Administration Region Public Administration Human Resources Report 2008 (Macau: 2009), 149; the 2009 figure is from SAFP’s website, www.safp.gov.mo/ external/chin/info/statistics/showdata.asp?table=1 (accessed September 14, 2009).

a Figures do not include labor/service contract employment. b Figure from June 30, 2009.

decisions are at the discretion of agency heads. As a result, some senior-ranking officials may do clerical work while middle-ranking officers participate in planning and policy making.3 The system does not possess a career development mechanism to train and promote civil servants through job assignments. Instead, it is arbitrary and personal relationships may be involved.

In order to improve the quality of officials, the MSAR government proposed a reform of the civil service structure, which was passed by the legislature in July 2009. The government indicated that the ranking system did not match the new socio-political situations and some positions seemed to be redundant (No. 2/III/2009 Recommendation, Bill Committee on Legal Framework of Public Service, Legislative Assembly, 2009:3). The reform streamlines the bureaucratic structure by cutting the number of tiers to six. In particular, the first and second tiers as well as the third and fourth ranks in the old system were merged. The sixth tier was canceled. Moreover, the reform tightens the entry requirement of each rank in order to improve the quality of civil servants.

3The author talked to some government officials about the prevalence of mismatch between the nature of the job and an official’s rank in job assignments in the government.

©2011 by Taylor and Francis Group, LLC

542 Public Administration in Southeast Asia

However, morality and motivation are also concerned in the reform plan. A grade is added in each rank from the third to the sixth tier of the new structure. Some argued that many civil servants lacked motivation for performance improvement because they had been promoted to the top grade of their rank while they were not qualified for promotion to a higher rank but would have to stay in the government for many years before their retirement (Lo 2008, 18–26). Therefore, some of them lacked motivation for performance excellence. The structural reform aims at motivating this group of civil servants by increasing the number of grades for their promotion. In the new system, officials will take a longer period for their promotion to the top grade at the same rank. Thus, civil servants will be continuously motivated to maintain their quality of work in order to seize on promotion to a higher grade. Nevertheless, the new structure does not change the nature of the bureaucratic structure and the rank-in-person approach persists (Tables 26.2 and 26.3).

The appointment of an agency head, however, is not based on personnel ranking but determined by the higher authorities. In the Macao government hierarchy, the chief executive is the

Table 26.2 Ranking System of Macao’s Civil Service

Rank

 

 

Grade

Job Nature

Qualification

 

 

 

 

 

 

Superior

6

5

Assessor

Policy analysis and

University

technician

 

 

principal

suggestion

education

 

 

 

 

 

 

 

 

4

Assessor

 

 

 

 

 

 

 

 

 

 

3

Principal

 

 

 

 

 

 

 

 

 

 

2

I

 

 

 

 

 

 

 

 

 

 

1

II

 

 

 

 

 

 

 

 

Technician

5

5

Specialist

Planning the details

College education

 

 

 

principal

of policy

 

 

 

 

 

implementation

 

 

 

4

Specialist

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Principal

 

 

 

 

 

 

 

 

 

 

2

I

 

 

 

 

 

 

 

 

 

 

1

II

 

 

 

 

 

 

 

 

Technician

4

5

Specialist

Policy

Post-secondary

administration

 

 

principal

implementation

school education

assistant

 

 

 

 

 

 

4

Specialist

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Principal

 

 

 

 

 

 

 

 

 

 

2

I

 

 

 

 

 

 

 

 

 

 

1

II

 

 

 

 

 

 

 

 

 

3

5

Specialist

Administrative and

Secondary school

 

 

 

principal

clerical support

education

 

 

 

 

 

 

 

 

4

Specialist

 

 

 

 

 

 

 

 

 

 

3

Principal

 

 

 

 

 

 

 

 

 

 

2

I

 

 

 

 

 

 

 

 

 

 

1

II

 

 

 

 

 

 

 

 

© 2011 by Taylor and Francis Group, LLC

 

 

 

 

 

Civil Service System in Macao 543

Table 26.2 (continued)

Ranking System of Macao’s Civil Service

 

 

 

 

 

 

 

 

 

Rank

 

 

Grade

Job Nature

Qualification

 

 

 

 

 

 

 

 

Skillful labor

2

 

 

Mechanical

Primary school

 

 

 

 

 

operation

education, plus

 

 

 

 

 

 

professional

 

 

 

 

 

 

training or working

 

 

 

 

 

 

experience

 

 

 

 

 

 

 

 

Labor/assistant

1

 

 

Manual labor

Primary school

 

 

 

 

 

 

education

 

 

 

 

 

 

 

Source: The Legal Framework of Public Service (Law 14/2009), Appendix I, Table 2, available at the Government Printing Bureau website, http://bo.io.gov.mo/bo/i/2009/31/lei14_cn.asp (accessed September 16, 2009).

head of the Executive Branch; five chief secretaries assist him. These are: (1) secretary for administration and justice, (2) secretary for economy and finance, (3) secretary for security, (4) secretary for social affairs and culture, and (5) secretary for transport and public works. The five chief secretaries are responsible for specific policy areas. Each supervises a five-tier bureaucracy, including

(1) bureau, (2) department, (3) division, (4) sector, and (5) section (General Principle for Leaders and Directors, Article 5, Decree 84/85/M).4 They appoint the directors or heads of these units. Wu and Chen (2000, 39) argue that the postcolonial government has adopted a ministerial system of bureaucracy in that political leaders appoint heads of government agencies. Since heads of government agencies are not necessarily from the civil service, secretaries may select non-civil servants to leading bureaucratic positions. If a civil servant is assigned as head of an agency, he or she may return to the original serving unit at the termination of the leadership appointment. Authorities may also choose middle-ranking officials to fill leadership positions. For instance, civil servants at the clerical rank were appointed as heads of departments and divisions in the Finance

Table 26.3 The Change of Bureaucratic Structure in the 2009 Reform

Old Structure (before July 2009)

 

New Structure (after July 2009)

 

 

 

1st and 2nd tiers

1st tier

 

 

 

3rd and 4th tiers

2nd tier

 

 

 

5th tier

3rd tier

 

 

 

6th tier is cancelled

 

 

 

7th tier

4th tier

 

 

 

8th tier

5th tier

 

 

 

9th tier

6th tier

 

 

 

4It is noteworthy that the government reformed the hierarchy of a bureau. Sector and section will be cancelled in most bureaus, except those with special approval by the authorities. See Stipulation on General Principle for Leaders and Directors (Law 15/2009), available at the Government Printing Bureau web site, http://bo.io.gov. mo/bo/i/2009/31/lei15_cn.asp (accessed September 16, 2009).

©2011 by Taylor and Francis Group, LLC

544 Public Administration in Southeast Asia

Bureau (Journal Informacao, August 19, 2006, 3). There are no strict guidelines for the appointment of agency heads, but appointees are required to possess either a university degree or relevant experience (General Principle for Leaders and Director, Article 6, Decree 84/85/M). Arguably, the separation in rank and position of civil servants is a legacy of Portuguese patronage: Portuguese authorities recruited their supporters and friends to high-level posts within the colonial administrations with few institutional restrictions.

26.2.3 Pay and Fringe Benefits

The Macao government uses a point-scale system for the pay scheme of civil servants. The salary of a civil servant at a particular rank and grade is marked by a point size. Before the civil service reform in 2009, the point scale varied from 100 to 650. In order to motivate the civil service, the government increased the point scale to all ranks of civil servants in the 2009 reform plan, ranging from 110 to 735 (see Table 26.4). Each point was valued MOP$59 or US$7.375 (the exchange rate is fi xed at US$1 to MOP$8) in 2009. At the same time, there are several grade steps at each grade level. If individuals receive a satisfactory performance appraisal in two consecutive years, they receive a pay increase and a rise in grade step. Their points will stop if they reach the highest grade. The pay scheme for directors and department or unit heads also uses the point-scale system (see Table 26.5). In order to deal with the brain-drain problem at management level, the government also proposed salary increases for leaders and managers of government offices in the 2009 reform, varying from 10% to 15% growth. For instance, the salary point of a section head is increased from 430 to 495 while a director is raised from 1000 to 1100 at the highest after the 2009 reform. There is no grade step from the rank of department head to section head, but there is one increment for directors and deputy directors.

Comparing with the private section, the salary of Macao civil servants is relatively high. For instance, the median monthly income of a Macao employee was MOP$8000 or US$1000 in 2008 (DSEC 2009, 97). Almost all civil servants’ monthly earning was higher than the median monthly income, except the lowest three tiers of official—labor/assistant rank from grade step 1 to 3. However, the pay gap between the private and public market has been narrowing since the handover. In 1999, the median monthly income was MOP$4899 or US$612.4. All civil servants were at the 50-percentile of the working population in terms of monthly income. The salary of civil servants at the lowest rank was MOP$5000 or US$625.5 Nevertheless, the pay of Macao civil servants is very competitive and attracts many citizens applying for a position in government. For example, out of 2098 applicants for the position of police constable in 2009, 39 were recruited (website of Macao Security Forces: www.fsm.gov.mo/cfi, accessed December 10, 2009). Out of 6731 applications, the SAFP recruited 40 technician administration assistants (Grade 5) as receptionists in its public information centers in 2009.6 Obviously, a government job is still very attractive to many Macao residents, mainly because of the relatively high pay.

The Macao civil service system is egalitarian in its distribution of fringe benefits. Types of benefits are listed in Table 26.6. All civil servants as well as heads of agencies are entitled to these benefits: there is no variation between individuals at different ranks and grades. Civil servants also receive Christmas and holiday subsidies, which are payable every November and June, respec-

5In 1999, the salary point of the lowest ranking civil servant was 100 instead of 110 and each point was valued at MOP$100 or US$12.5.

6 The information was provided by the SAFP.

© 2011 by Taylor and Francis Group, LLC

Table 26.4 Pay Scheme for Macao’s Civil Service

 

 

 

 

 

 

 

 

 

Point Scale

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Grade Steps

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rank

 

 

Grade

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Superior

6

5

 

Assessor

660

685

710

735

 

 

 

 

 

 

technician

 

 

 

principal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Assessor

600

625

650

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Principal

540

565

590

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

I

485

510

535

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

II

430

455

480

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Technician

5

5

 

Specialist

560

580

600

620

 

 

 

 

 

 

 

 

 

 

principal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Specialist

505

525

545

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Principal

450

470

490

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

I

400

420

440

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

II

350

370

390

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Technician

4

5

 

Specialist

450

465

480

495

 

 

 

 

 

 

administration

 

 

 

principal

 

 

 

 

 

 

 

 

 

 

assistant

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Specialist

400

415

430

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Principal

350

365

380

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

I

305

320

335

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

II

260

275

290

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(continued)

545 Macao in System Service Civil

© 2011 by Taylor and Francis Group, LLC

Table 26.4 (continued)

Pay Scheme for Macao’s Civil Service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Point Scale

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Grade Steps

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rank

 

 

Grade

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

5

 

Specialist

345

355

370

385

 

 

 

 

 

 

 

 

 

 

principal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Specialist

305

315

330

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Principal

265

275

290

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

I

230

240

255

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

II

195

205

220

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Skillful labor

2

 

 

 

150

160

170

180

200

220

240

260

280

300

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Labor/assistant

1

 

 

 

110

120

130

140

150

160

180

200

220

240

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Source: The Legal Framework of Public Service (Law 14/2009), Appendix I, Table 2, available at the Government Printing Bureau website, http:// bo.io.gov.mo/bo/i/2009/31/lei14_cn.asp (accessed September 16, 2009).

Asia Southeast in Administration Public 546

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