- •Table of Contents
- •Chapter 1. Introducing Interpersonal Communication Theory
- •I. Naïve and Scientific Knowledge (Michael’s Sound Bite 1-1)
- •II. Defining Communication
- •III. Understanding Communication Models
- •IV. What is Interpersonal Communication?
- •V. Martin Buber’s Continuum
- •VI. Principles of Interpersonal Communication
- •VII. Needs and Goals of Interpersonal Communication
- •VIII. Doing Communication Research:
- •IX. Issues in Interpersonal Communication
- •X. Learning Interpersonal Communication
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Driving Miss Daisy
- •Relationship Problem
- •1. Moving along buber continuum
- •2. Conflicting perspectives on communication
- •3. Identifying causes behind online problems
- •VII. Extra Credit: Quiz
- •Quiz 1. Ethics of Interpersonal Communication
- •Quiz 2.
- •Chapter 2. Considering Self Theory
- •I. Components of Self
- •II. Sources of Self
- •III. Presenting Your Self
- •Improving Your Online Self-Presentation
- •IV. Social Penetration Theory
- •V. The Johari Window
- •VI. Self Disclosure
- •VII. Goffman’s Dramaturgy Metaphor (Michael’s Sound Bite 2-5):
- •VIII. Online Test of Your Johari Window (Michael’s Sound Bite 2-6):
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment
- •Focus on Culture
- •Film: Forrest Gump
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Your Self-Esteem
- •Quiz 2. Your Self-Disclosure
- •Chapter 3. Perceiving Others Theory
- •I. Perception as a Process
- •II. Creating Explanations
- •III. Experiencing Uncertainty
- •IV. Influences on Perception
- •V. Impression formation
- •VI. Algebraic Impression (Weight of Belief)
- •VII. Stereotyping
- •VIII. Improving Perceptions
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment
- •Focus on Culture
- •Film: December Boys
- •Relationship Problem
- •Improving your communication online
- •VII. Extra Credit: Quiz
- •Quiz 1. Test Your Self-Esteem
- •Quiz 2. Test Your Self Disclosure
- •Chapter 4. Experiencing and Expressing Emotions Theory
- •I. Defining Emotions
- •II. Communicating Emotions
- •III. Types of Emotions
- •IV. Forces Shaping Emotions
- •V. Managing Your Emotional Expression
- •VI. Online Communication and Emotion
- •VI. Anger
- •VII. Passion
- •VIII. Grief
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Kramer vs Kramer
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Emotional Intelligence
- •Quiz 2: Testing Chronicle Hostility
- •Colloquium 1: The Game
- •III. Functions of Listening
- •IV. Listening Styles
- •V. Gender Differences in Listening Styles
- •VI. Culture and Listening
- •VII. Preventing Ineffective Listening
- •VII. Dialogic Listening
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Groundhog Day
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Identifying Listening Functions
- •Quiz 2. Discover Listening Styles
- •Chapter 6. Communicating Verbally Theory
- •I. Characteristics of Verbal Communication
- •II. Functions of Verbal Communication
- •III. Cooperative Verbal Communication
- •IV. Barriers to Cooperative Verbal Communication
- •V. Conversation Analysis Short Course
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: King’s Speech
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. American Dialects
- •Quiz 2: Deception Acceptance
- •Chapter 7. Communicating Nonverbally Theory
- •I. Principles of Nonverbal Communication
- •II. Nonverbal Communication Codes:
- •III. Nonverbal behavior classification according to Bill Ausmus and Joseph DeVito
- •IV. Kinesics
- •V. Vocalics
- •VI. Haptics (Tactilics)
- •VII. Proxemics
- •VIII. Chronemics
- •IX. Physical Appearance
- •X. Communicating Through Objects
- •XI. Communicating through the Environment
- •XI. Olfactory Communication
- •XII. Functions of Nonverbal Communication
- •XIII. Responsibly Managing Our Nonverbal Communication
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Extreme Makeover
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: m-Time or p-Time?
- •Quiz 2: Nonverbal Dominance Notes
- •Chapter 8. Developing Interpersonal Competence Theory
- •I. What is Interpersonal Competence?
- •II. Improving Communication Competence
- •III. Using Rhetorical Messages
- •IV. Improving Your Competence Online
- •V. What is Intercultural Competence?
- •VI. Preventing Intercultural Incompetence
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Devil Wears Prada
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Self-Monitoring
- •Quiz 2: Intercultural Competence
- •Chapter 9. Managing Conflict and Power Theory
- •I. What is Conflict?
- •II. Conflict in Relationships
- •III. Power and Conflict
- •IV. Power Currencies
- •V. Power and Culture
- •VI. Power and Gender
- •VII. Conflict Handling Styles
- •VIII. Barriers to Constructive Conflict
- •IX. Conflict Resolutions and Outcomes
- •X. Influence of Gender, Culture and Technology on Conflict
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Queen
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: High or Low Power Distance
- •Quiz 2: Conflict Approach
- •Colloquium 2. The problem Chapter 10. Relationships with Romantic Partners Theory I. Defining Romantic Relationships
- •II. Key Elements of Romantic Relationships
- •III. Influences on Romantic Attraction
- •IV. Technology and Romantic Attraction
- •V. Stages of Romantic Relationships According to Mark Knapp
- •VI. Maintaining Romantic Relationships
- •VII. Dark Side of Romantic Relationships
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Infidelity internationally
- •Film: On Golden Pond
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Love Attitude
- •Quiz 2: Betraying Romantic Partner
- •Chapter 11. Relationships with Family and Friends Theory
- •I. Defining Family
- •II. Types of Families
- •III. Communication Patterns in Family
- •IV. Maintaining Family Relationships
- •V. Dealing with Family Tensions
- •VI. Defining Friendship
- •VII. Different Types of Friendships
- •VIII. Gender and Friendship
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Legends of the Fall
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Communication Patterns in the Family
- •Quiz 2: What Kind of a Friend I Am?
- •Chapter 12. Relationships in the Workplace Theory
- •I. Defining Workplace Relationships
- •II. Workplace Culture
- •III. Supportive and Defensive Organizational Climate
- •IV. Maintaining Peer Relationships
- •V. Maintaining Mixed Status Relationships
- •VI. Workplace Abuse
- •VII. Sexual Harassment
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Exam
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Testing Maintenance of Peer Relationships
- •Quiz 2: Perception of Sexual Harassment
- •Colloquium 3: the paper
Relationship Problem
Follow Steve’s algorithm to answer all the questions posed. Please write at least ONE good paragraph in response to each stage in Steve’s plan, referring to at least ONE concept from the chapter in each.
DEALING WITH A JEALOUS PARTNER
BACKGROUND
All romantic relationships face challenges. But when a partner whom you love, and who is adored by friends and family, begins behaving erratically because of jealousy, your communication skills and relationship decision making are put to the test. To consider how you might deal with such a dilemma, read the case study and work through the five steps that follow.
CASE STUDY
Your relationship with Taegan is the most passionate you’ve yet experienced, and you consider yourself “head-over-heels in love.” Taegan is extremely attractive, and you two share a powerful sexual connection. But sense of humor, intelligence, and charisma are Taegan’s most alluring qualities. Your family adores Taegan, and your best friend thinks Taegan is “a hottie.”
Although your feelings developed quickly, you were surprised by how rapidly Taegan invested: within days of first meeting you, Taegan was insisting, “You and I are meant to be!”
Last week, however, a troubling incident occurred at a party. Taegan and you were having a great time until you decided to spend a few minutes catching up with your friend Chris, whom you hadn’t seen in a while. Although you’re not romantically interested in Chris, Chris is very attractive. Seeing you hug Chris good-bye, Taegan blew up, “Don’t think I don’t know what’s going on here!” It was so weird and unexpected that you actually thought Taegan was joking. But when you downplayed it with a teasing response, Taegan hissed, “Do you think I’m a fool? I know you’re cheating on me!” and stormed off. You were incredibly embarrassed, and apologized to Chris before leaving to find Taegan. Taegan refused to return your text messages for several hours, but when you two finally talked, Taegan offered a tearful apology, “I’m so sorry—it’s just that I love you so much; seeing you with Chris made me crazy.”
Today you get a call from Chris, asking “Why did you de-friend me on Facebook?” “I didn’t,” you respond. “Well, you better check your account, because I’ve been removed from your friends list!” Puzzled, you sign on, only to find that several of your friends have been deleted, photos of you with your ex have been removed from your albums, and wall postings from Chris and others have been purged. Suspecting Taegan, you call, and Taegan says, “Yes, I changed your page. I watched you type in your password the other day, and used it to gain access. You know what a jealous person I am! You shouldn’t have had those photos and messages on your page in the first place!”
YOUR TURN
While working through the following steps, keep in mind the concepts, skills, and insights you’ve learned so far in this book, especially in this chapter. Also remember: there are no right answers, so think hard about the choice you make! (P.S. Need help? Review the concepts listed below.)
Step 1: Reflect on yourself. What are your thoughts and feelings in this situation? What attributions are you making about Taegan? Are your attributions accurate? Why or why not?
Step 2: Reflect on your partner. Using perspective-taking and empathic concern, put yourself in Taegan’s shoes. Consider how your romantic partner is thinking and feeling. How does Taegan likely perceive this situation? How does Taegan feel about you and your relationship?
Step 3: Identify the optimal outcome. Think about all the information you have about Taegan and about this relationship. Consider your own feelings as well as your partner’s. Given all these factors, what’s the best, most constructive relationship outcome possible here? Be sure to consider not just what’s best for you, but what’s best for Taegan as well.
Step 4: Locate the roadblocks. Taking into consideration your own thoughts and feelings, Taegan’s, and the situation, what’s preventing you from achieving the optimal outcome you identified in step 3?
Step 5: Chart your course. What will you say to Taegan to overcome the roadblocks you’ve identified and achieve your optimal relationship outcome?
Skill
OVERCOMING DIFFERENTIATION
This exercise helps you to overcome differentiating.
➊ Identify when you and your romantic partner are differentiating.
➋ Check your perception of the relationship, paying special attention to how you’ve punctuated encounters and the attributions you’ve made about your partner.
➌ Call to mind the similarities that originally brought you and your partner together.
➍ Discuss your concerns with your partner, emphasizing the similarities you share and your desire to continue the relationship, and expressing empathic concern and perspectivetaking as you do so.
➎ Explore solutions to the differences that have been troubling you.
USING TECHNOLOGY IN MAINTAINING ROMANCE
This exercise helps you use technology to maintain romance.
➊ Send your partner an e-mail or text that has no purpose other than to compliment him or her.
➋ Forward a funny online joke to your partner.
➌ Post a message on your partner’s Web page, saying how excited you are about seeing her or him soon.
➍ During a day you know is especially high-stress for your partner, send an e-mail or text that says, “Just thinking of you.”
➎ Recall a friend or family member whom your partner has been concerned about, and send an e-mail or text to your partner inquiring about how the person is doing.
➏ Think of a task your partner has been wanting you to do, complete it, then text-message your partner to let her or him know you took care of it.
OVERCOMING JEALOUSY
This exercise helps you communicate more effectively when jealousy strikes.
➊ Identify an upcoming situation that may trigger jealousy in you.
➋ When you’re in the situation, continue your current activities, not letting the event that triggered your jealousy distract you from completing what you were doing.
➌ Avoid immediate communication with your partner.
➍ While you’re finishing what you were doing, practice the Jefferson Strategy, counting to 10 or 100 until you cool off.
➎ Initiate communication with your partner, using your cooperative language skills and explaining to him or her why the event caused you to feel jealous. Solicit your partner’s perspective on the situation.