- •Table of Contents
- •Chapter 1. Introducing Interpersonal Communication Theory
- •I. Naïve and Scientific Knowledge (Michael’s Sound Bite 1-1)
- •II. Defining Communication
- •III. Understanding Communication Models
- •IV. What is Interpersonal Communication?
- •V. Martin Buber’s Continuum
- •VI. Principles of Interpersonal Communication
- •VII. Needs and Goals of Interpersonal Communication
- •VIII. Doing Communication Research:
- •IX. Issues in Interpersonal Communication
- •X. Learning Interpersonal Communication
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Driving Miss Daisy
- •Relationship Problem
- •1. Moving along buber continuum
- •2. Conflicting perspectives on communication
- •3. Identifying causes behind online problems
- •VII. Extra Credit: Quiz
- •Quiz 1. Ethics of Interpersonal Communication
- •Quiz 2.
- •Chapter 2. Considering Self Theory
- •I. Components of Self
- •II. Sources of Self
- •III. Presenting Your Self
- •Improving Your Online Self-Presentation
- •IV. Social Penetration Theory
- •V. The Johari Window
- •VI. Self Disclosure
- •VII. Goffman’s Dramaturgy Metaphor (Michael’s Sound Bite 2-5):
- •VIII. Online Test of Your Johari Window (Michael’s Sound Bite 2-6):
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment
- •Focus on Culture
- •Film: Forrest Gump
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Your Self-Esteem
- •Quiz 2. Your Self-Disclosure
- •Chapter 3. Perceiving Others Theory
- •I. Perception as a Process
- •II. Creating Explanations
- •III. Experiencing Uncertainty
- •IV. Influences on Perception
- •V. Impression formation
- •VI. Algebraic Impression (Weight of Belief)
- •VII. Stereotyping
- •VIII. Improving Perceptions
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment
- •Focus on Culture
- •Film: December Boys
- •Relationship Problem
- •Improving your communication online
- •VII. Extra Credit: Quiz
- •Quiz 1. Test Your Self-Esteem
- •Quiz 2. Test Your Self Disclosure
- •Chapter 4. Experiencing and Expressing Emotions Theory
- •I. Defining Emotions
- •II. Communicating Emotions
- •III. Types of Emotions
- •IV. Forces Shaping Emotions
- •V. Managing Your Emotional Expression
- •VI. Online Communication and Emotion
- •VI. Anger
- •VII. Passion
- •VIII. Grief
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Kramer vs Kramer
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Emotional Intelligence
- •Quiz 2: Testing Chronicle Hostility
- •Colloquium 1: The Game
- •III. Functions of Listening
- •IV. Listening Styles
- •V. Gender Differences in Listening Styles
- •VI. Culture and Listening
- •VII. Preventing Ineffective Listening
- •VII. Dialogic Listening
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Groundhog Day
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. Identifying Listening Functions
- •Quiz 2. Discover Listening Styles
- •Chapter 6. Communicating Verbally Theory
- •I. Characteristics of Verbal Communication
- •II. Functions of Verbal Communication
- •III. Cooperative Verbal Communication
- •IV. Barriers to Cooperative Verbal Communication
- •V. Conversation Analysis Short Course
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: King’s Speech
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1. American Dialects
- •Quiz 2: Deception Acceptance
- •Chapter 7. Communicating Nonverbally Theory
- •I. Principles of Nonverbal Communication
- •II. Nonverbal Communication Codes:
- •III. Nonverbal behavior classification according to Bill Ausmus and Joseph DeVito
- •IV. Kinesics
- •V. Vocalics
- •VI. Haptics (Tactilics)
- •VII. Proxemics
- •VIII. Chronemics
- •IX. Physical Appearance
- •X. Communicating Through Objects
- •XI. Communicating through the Environment
- •XI. Olfactory Communication
- •XII. Functions of Nonverbal Communication
- •XIII. Responsibly Managing Our Nonverbal Communication
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Extreme Makeover
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: m-Time or p-Time?
- •Quiz 2: Nonverbal Dominance Notes
- •Chapter 8. Developing Interpersonal Competence Theory
- •I. What is Interpersonal Competence?
- •II. Improving Communication Competence
- •III. Using Rhetorical Messages
- •IV. Improving Your Competence Online
- •V. What is Intercultural Competence?
- •VI. Preventing Intercultural Incompetence
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Devil Wears Prada
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Self-Monitoring
- •Quiz 2: Intercultural Competence
- •Chapter 9. Managing Conflict and Power Theory
- •I. What is Conflict?
- •II. Conflict in Relationships
- •III. Power and Conflict
- •IV. Power Currencies
- •V. Power and Culture
- •VI. Power and Gender
- •VII. Conflict Handling Styles
- •VIII. Barriers to Constructive Conflict
- •IX. Conflict Resolutions and Outcomes
- •X. Influence of Gender, Culture and Technology on Conflict
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Queen
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: High or Low Power Distance
- •Quiz 2: Conflict Approach
- •Colloquium 2. The problem Chapter 10. Relationships with Romantic Partners Theory I. Defining Romantic Relationships
- •II. Key Elements of Romantic Relationships
- •III. Influences on Romantic Attraction
- •IV. Technology and Romantic Attraction
- •V. Stages of Romantic Relationships According to Mark Knapp
- •VI. Maintaining Romantic Relationships
- •VII. Dark Side of Romantic Relationships
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Infidelity internationally
- •Film: On Golden Pond
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Love Attitude
- •Quiz 2: Betraying Romantic Partner
- •Chapter 11. Relationships with Family and Friends Theory
- •I. Defining Family
- •II. Types of Families
- •III. Communication Patterns in Family
- •IV. Maintaining Family Relationships
- •V. Dealing with Family Tensions
- •VI. Defining Friendship
- •VII. Different Types of Friendships
- •VIII. Gender and Friendship
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: Legends of the Fall
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Communication Patterns in the Family
- •Quiz 2: What Kind of a Friend I Am?
- •Chapter 12. Relationships in the Workplace Theory
- •I. Defining Workplace Relationships
- •II. Workplace Culture
- •III. Supportive and Defensive Organizational Climate
- •IV. Maintaining Peer Relationships
- •V. Maintaining Mixed Status Relationships
- •VI. Workplace Abuse
- •VII. Sexual Harassment
- •Practice
- •I. Opening Story: Starting the Discussion
- •II. Terms
- •III. Names
- •IV. Recap Questions
- •V. Self-Reflection Items
- •VI. Creative Assignment Focus on Culture
- •Film: The Exam
- •Relationship Problem
- •VII. Extra Credit: Quiz
- •Quiz 1: Testing Maintenance of Peer Relationships
- •Quiz 2: Perception of Sexual Harassment
- •Colloquium 3: the paper
V. Self-Reflection Items
There are a total of eight self-reflection items (SRIs) in each chapter. For the online and face-to-face versions of the class alike, choose THREE items to discuss.
1. Communication Diary: Choose one of SRI to discuss privately with your teacher. Answer all the questions in the SRI. Refer to at least THREE concepts in the chapter in THREE good paragraphs, then summarize in the fourth paragraph. (20 points).
2. Communication Board Posting: Choose one of the SRIs to discuss openly with your fellow students. Follow the same rules as for CD1 but in the end ask ONE question of your fellow class-mates, a word of advice. (20 points).
3. Communication Board Comment: Write one good paragraph in response to the question posed by your classmate in pairs as assigned by the teacher (10 points).
Think of a relational partner with whom you repeatedly have the same conflict over and over again. What effect does this conflict have on your relationship? In what ways do you contribute to its continuance? How might you change your communication to end this repetitive cycle?
Think of a complementary personal relationship of yours, in which you have more power than the other person. How does the imbalance affect how you communicate during conflicts? Is it ethical for you to wield power over the other person during a conflict to get what you want? Why or why not?
Recall a conflict in which you chose avoidance. Why did you make this choice?
What consequences ensued? Were there any positive outcomes? If you could relive the encounter, what, if anything, would you say and do differently to obtain more positive results?
Recall a conflict in which you and the other person exchanged negative messages such as defensive communication, sudden death statements, or dirty secrets. What impact did these messages have on the conflict? How did they affect your relationship?
Call to mind a recent conflict you experienced. Who was to blame? Was the cause of the conflict a temporary factor such as mood or stress or something more permanent? Was the other person cooperative or uncooperative? How did your judgments regarding blame, cause, and cooperativeness shape how you communicated?
Think of an unsolvable conflict you’ve had. What made it unsolvable? How did the dispute affect your relationship? Looking back on the situation, could you have done anything different to prevent the conflict from becoming unsolvable? If so, what?
What differences do you think exist in how men and women deal with conflict? How do your beliefs about these differences shape your approach to conflict with men? With women?
Consider a conflict you’ve had that was complicated because of cultural differences. What specific differences amplified the conflict? How might knowledge of culture have helped you better understand what was happening and resolve the conflict more effectively?
VI. Creative Assignment Focus on Culture
Read Steve’s chapter insert, and answer all the questions posed. Then write a one-page reflection on what you think about the issue and how it pertains to your communication experience. Please refer to at least THREE concepts from the chapter in your response.
ACCOMMODATION OF RADICAL RACISM
You’re walking down the street, and a man approaches you and demands your wallet. You immediately give it and then ask him whether he also wants your coat. Or suppose you badly want an open position at work. When you find out that a coworker also wants it, you inform your supervisor that you no longer want the job and encourage her to give it to your colleague instead.
As the biblical verse “When a man takes your coat, offer him your shirt as well” (Luke 6:29) suggests, one way to deal with conflict is an extreme form of accommodation known as radical pacifism. Although it is often associated with antiwar movements (Bennett, 2003), radical pacifism embodies a broader philosophy about the nature of interpersonal connections between human beings and how conflict is best resolved.
Those practicing radical pacifism believe in a moral obligation to behave in selfless and selfsacrificial ways that quickly end conflicts and that assist others. During interpersonal conflict, this means discovering what someone else wants and needs, then aiding that person in attaining these goals, even if it means sacrificing your own.
The practice of radical pacifism cuts across countries, ethnicities, and social classes; it is primarily rooted in the religious cultures. For example, in the Buddhist text Punnovada Sutta (Bodhi & Nanamoli translation, 1995), the Buddha asks his disciple Punna what he would do if someone attacked him with a knife. “I would think they were truly kind, for not taking my life.” “What if they kill you?” asks the Buddha. “I would be happy, because many disciples, disgusted by the body, sought to have their lives ended with a knife, but I was fortunate enough to have it happen without even seeking it!” Amish Church elders embracing radical pacifism share a similar view: “Even if the result of our pacifism is death at the hands of an attacker during a violent conflict, so be it; death is not threatening to us as Christians. Hopefully the attacker will have at least had a glimpse of the love of Christ in our nonviolent response” (Pennsylvania Dutch Country Welcome Center, n.d.).
DISCUSSION QUESTIONS:
• What are your beliefs regarding the practice of radical pacifism?
• Do you have an ethical obligation to accommodate others when their interests clash with yours? At what point, if any, does this obligation end?
• How would your interpersonal communication be affected if you practiced radical pacifism?