- •Методический комплекс:
- •Предисловие
- •Пояснительная записка
- •2. Студенты должны выполнить внеаудиторное чтение (тексты представлены в четвертой части данных указаний)
- •3. Студенты должны выполнить контрольную работу:
- •Структура и содержание курса
- •1.2. Телефонные разговоры.
- •1. When you make a phone call to a person in company, you often have to call a switchboard or general number first then ask the receptionist for the person you want to speak to.
- •2. Read and translate the dialogues.
- •I’d like to speak to Max Reed, please.
- •I wanted to run through…
- •3. Read and translate the dialogues.
- •It's about the meeting next month.
- •I'm in a meeting.
- •4. Write what you would say in these situations. Refer to the dialogues and notes.
- •5. Complete the sentences with a preposition.
- •8. Complete the sentences with one of the alternatives.
- •9. Put the dialogue in the right order
- •10. Match the two parts of the sentences.
- •Unit 3. Company Structure
- •2. Explaining the company structure структура фирмы
- •President Chairman
- •Chief Executive Officer Managing Director
- •3. Alice Everett (ae) has decided to explain to Hilary:
- •Reads the conversation and classify everyone in the company.
- •Who is who in the company
- •A job description
- •4. Who does what?
- •5. Read and translate into Russian in written form.
- •6. Job priorities
- •7. Company departments
- •Choose from the following
- •8. Business structure Complete the sentences by choosing from the words below each sentence to fill in the gaps. The first has been done for you.
- •9. The branch office
- •Choosing from the words in the box compete the passage by filling in the gaps. The first has been done for you.
- •2. Read the recruitment advertisement and answer these questions.
- •3. Read the advertisement again and complete the sentences with a verb.
- •II. 1. You want a job. Answer the following questions.
- •2. Whatever your score in the quiz, your cv can put you in a strong position.
- •4.Think off your own cv:
- •6. Application form
- •I would like to apply for the position of a secretary advertized
- •In this month's edition of The Computer Technology. I am answering your advertisement for the post of Personal Assistant of Director of Travel.
- •I am replying to the advertisement of July 28th for a sales manager which you placed in The Export Journal.
- •I am 20 years old was educated at (secondary) school which
- •I left in (date) having taken (leaving certificate)... At present I am employed by (name of the firm) where I deal
- •I would be grateful if you could send me an application form, and if in the meantime you need any further details about me, I would be happy to supply them.
- •15Montague Street, London ec 15 dn
- •7. Mark the sentences with 't' (true) or 'f' (false)
- •8. What is there in the text to suggest that:
- •9. Find the English equivalents in the text:
- •III. 1. A job interview
- •Hasting: How much have you been earning in your present job, Ms. Belova?
- •2.Read the following:
- •3. Check your comprehension:
- •4. What is there in the dialogue to suggest that:
- •Hasting: How much have you been earning in your present job, Ms. Belova?
- •Insert the correct preposition wherever necessary:
- •Insert the correct articles wherever necessary:
- •Вариант №1
- •Вариант №2
- •Вариант №3
- •Recruitment presents cross-border challenge
- •Вариант №4
- •Job search
- •Вариант №5
- •Contract or temporary staff
- •Chapter № 2 unit 1. Company Presentation
- •2. Read the first part of the talk and answer the questions.
- •3. Here are the key dates in the company’s history. Read the second part of the talk and match each event to the correct date.
- •4. Complete the missing information.
- •5. Match the words on the left with a definition on the right.
- •1. You represent your company, and are preparing a presentation on the history of the company to give to a group of university graduates. Prepare your presentation.
- •Introduction
- •6. Some useful phrases for your company presentation.
- •7. Answer the following questions and prepare your own presentation.
- •Unit 2. English Business Letters
- •The layout and parts of a business letter
- •A sample of the layout of a business letter is given below.
- •Executive Training Videos
- •1048 Wiltshire Avenue
- •The main parts of a business letter
- •1. Headletter
- •2. Date
- •3. Inside address
- •4. Salutation
- •5. Subject Heading
- •6. The Opening Paragraph
- •7. Body of the letter
- •8.Closing Paragraph
- •9.Complimentary closing
- •10.Signature
- •11.Enclosures and Postscripts
- •Main Types of Business Letters
- •1. Enquiry and Request. Replies to Enquiries: Quotations, Offers. Orders
- •2. From a British importer of grey cloth
- •3. A letter of enquiry to a broker.
- •4. Reply of a Russian exporter of Wheat. Offer.
- •6. Reply to a British importer of grey cloth
- •7. Reply to enquiry. Offer for batteries.
- •8. A trial order for 3 Harvesters
- •9. Order for Cable.
- •Complaints and Claims. Letters of Adjustments
- •Letter of Complaint No. 1
- •To look into the matter – разобраться с вопросом
- •Letter No. 2. Complaint of late delivery of goods
- •Agreed and liquidated damages – заранее оцененные и согласованные убытки; неустойки
- •To meet our claim –удовлетворить нашу претензию
- •Letter No. 5. Complaint about bad packing
- •Order No. Jad/1573
- •Vocabulary notes
- •1. Reply to letter No. 1
- •Per pro. British road services
- •2. Reply to letter No. 2
- •3. Reply to letter No. 3
- •Contracts 50-0401/2209 and 50-0401/2210
- •4. Reply to letter No. 4
- •5. Reply to letter No. 5
- •Unit 3. The main characteristics of the contract of sale
- •1. Прочтите текст и ответьте на следующие вопросы:
- •2. Прочтите текст и найдите эквиваленты следующих словосочетаний:
- •3. Внимательно прочтите контракт и переведите его на русский язык. The contract
- •4. Обсуждение контракта. Ответьте на следующие вопросы:
- •5. Используя лексику урока, переведите на английский язык следующие выражения:
- •Terms of delivery
- •Terms of delivery (базисные условия)
- •1. Какому типу базисных условий контрактов соответствуют приведенные ниже краткие описания:
- •Unit IV. Business communication. Negotiations
- •I. Skills of negotiating
- •2. Negotiating conditions
- •1) Questioning the conditions
- •4. Discussing the price
- •Increase compromise reduce deal high short flexible discount.
- •V. Выберите правильную форму условного предложения.
- •Вариант №2
- •Вариант №3
- •V. Выберите правильную форму условного предложения.
- •Вариант №4
- •Вариант №5
- •V. Выберите правильную форму условного предложения.
- •Оглавление
- •Раздел 1
- •Раздел 2
- •Библиографический список
4. Write what you would say in these situations. Refer to the dialogues and notes.
example: You are the manager. The phone rings and you pick it up. The caller asks 'Is that the manager?' What do you say?
……………………………Yes, [Tina Forget] speaking.………………………………….
a. Your female colleague is off work as she has just had a baby. What do you say to the caller who wants to speak to her?
……………………………………………………………………………………………...
b. You are in a meeting and you receive a call on your mobile phone. You cannot speak. What do you say?
………………………………………………………………………………………………
с. Leave a message on your colleague Peter's voicemail. Say that you called and ask him to call back when he gets the message.
………………………………………………………………………………………………
d. You don't catch the caller's name. Ask him to spell it.
………………………………………………………………………………………………
e. A colleague phones to let you know her hotel room number but you can't hear her very well. You are not sure whether it is fifteen or fifty. What do you say? ………………………………………………………………………………………………
5. Complete the sentences with a preposition.
example: I'll call you……in……ten minutes.
a. I'm trying to connect you. Could you hold............?
b. When are you going............holiday?
с. I'm calling............the order I placed last week.
d. Could you pass............a message for me?
e. I'll write to you............two weeks' time.
f. Tom is............paternity leave.
6. Choose an appropriate response.
example: 1 - d
1. What's the time in New York?
2. When will Eleanor be back?
3. Is that Tariq Meltam?
4. Is Mr. Rotund there?
5. Have a good weekend.
6. Did you get my email?
7. Could you call me back?
8. Can you take a message for me?
9. Do you know the code for Helsinki?
a. Sure, what's your number?
b. Speaking.
с. Yes, of course. Let me just find a pen.
d. Nine a.m.
e. Yes, it's right here.
f. Yes, it's 09.
g. Yes, he has just come into the office.
h. In ten days’ time.
i. Thanks. You too.
7. Complete the sentences with will or the present simple tense.
example: I (give) him the message when I (see) him.
……I’ll give him the message when I see him.……………………………………………
a. I (tell) him you called.
………………………………………………………………………………………………
b. If I (find) the information, I (let) you know immediately.
………………………………………………………………………………………………
с. If Peter (not come back) from sick leave soon, we (need) to find a replacement.
………………………………………………………………………………………………
d. If you (push) that button, you (disconnect) the caller.
………………………………………………………………………………………………
e. What (do) if you (not find) Sergey’s number?
………………………………………………………………………………………………
f. If I (not find) his number, I (call) directory enquiries.
………………………………………………………………………………………………
8. Complete the sentences with one of the alternatives.
example: Press the………hash……key.
hash/button/door
a. Replace the..................
b. Make a.................call.
с. .................Anne's voice mail.
d. I couldn't.................hold of John.
e. Please don't.................up.
f. Don't forget to.................your mobile phone.
g. Did you dial the.................code first?
reception/handset/operator
toll-free/star/line
Here is/This is/Hello to
get/take/make
hang/hold/take
turn off/close/drop
area/secret/town