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Структура и содержание курса

  1. Установочная лекция

  2. Самостоятельная работа

  3. Консультации/ практические занятия

  4. Зачет

Курс включает выполнение двух контрольных работ:

III курс (ЭК) –контрольная работа №3 (варианты 1-5)

IV курс (ЭК) –контрольная работа №4 (варианты 1-5)

V курс (ОП) - контрольная работа №5 (варианты 1-5)

VI курс (ОП) - контрольная работа №6 (варианты 1-5)

Курс завершается:

III курс (ЭК) – зачет

IV курс (ЭК) – зачет

V курс (ОП) - зачет

VI курс (ОП) - зачет

Курс состоит из двух модулей:

Модуль 1. 1.1. В офисе.

1.2. Телефонные разговоры.

1.3. Структура компании.

1.4. Устройство на работу.

Модуль 2. 2.1. Презентация компании.

2.2. Деловые письма

2.3. Контракт и его выполнение

2.4. Ведение переговоров

Курс направлен на изучение следующих разговорных тем:

III/V курс 1. At the office.

2. Telephone conversation

3. Company structure.

4. Job hunting.

IV/VI курс 1. Presentation.

2. Business letters.

3. Contract.

4. Business Communication. Negotiations.


3 (эк) № 5 (оп)


    1. Страдательный залог.

3 (эк) 5 (оп)



1. Перевод текста по специальности с английского языка на русский (со словарем).

2. Умение составить диалог по заданной теме (Telephone conversation, Job hunting).


UNIT 1. At the Office.

1. When you start a conversation try to reply in a way that develops the conversation.

How are you? -Fine thanks. And you? You're looking well.

Nice to see you again. -Nice to see you too. How are you?

It's been a long time, hasn't it. -Yes, I think we last met two years ago in Manila.

Nice weather today, isn't it? -Yes, lovely. I hope it stays like this for the weekend.

Terrible weather, isn't it? -Yes, awful. I think it's rained every day since I arrived

That's a nice shirt/blouse. -Thanks. I bought it from Harrods

This coffee's a bit weak. -Yes, it is, isn't it. Not like the coffee you get in Italy

Did you get that report I sent you? -Yes, I did, thanks. It was very useful.

.Now cover the replies with a piece of paper. Start conversations with a partner and continue naturally for a few lines.

2. A host and a visitor are having a drink in the bar after a successful business meeting. The visitor is flying back to Tokyo tomorrow. Study this model and write down two or three phrases you might hear.

  1. Visitor

1.Start a 'leaving' dialogue

3.Say why you must leave

5.Give more information

7.Thank the host for his/her help 6. Make a final reference to business

9.Make a second reference to leaving 11.Refer to the next meeting and say goodbye

    1. Host

2. Reply to the visitor

4. Reply to the visitor

6. Make a final reference to business

8 .Reply – say it’s been a pleasure

10 .Wish the visitor a good trip and send your regards to someone

Match phrases a-k below to the stages 1-11 above

a. Is that the time? I guess I should be going.

b. It's been nice meeting you again. Have a good trip, and give my regards to your wife.

c. Really? What time do you get there?

d. Oh, so soon?

e. I'm afraid so, I've got a long day tomorrow -I'm flying back to Tokyo.

f. Well, I really must go now.

g. Well, thank you very much for coming. I think we had a very useful meeting.

h. Around six in the evening local time, and then I have to catch a train.

i. Thanks. I'll do that. See you next month in Hamburg. Bye.

j. Yes. I agree, the meeting was very productive. And thanks very much for your help. I really appreciate it,

k. Not at all. It's been a pleasure.

3. Work with a new partner. You are in an airport lounge. You see someone you know. Start and end a conversation.

4. Think of possible replies to these introductions. It is the first meeting.

1 How do you do.

2 Pleased to meet you. My name is Doctor Strauss

3 Hello, my name's Susan - Susan Atkins.

4 I'm sorry, I didn't catch your name.

5. In the dialogue below there are three people. The host knows both Student B and Student C and introduces them to each other. Practise a similar dialogue, using your real names and jobs.

Host: Student B, have you met Student C?

Student B: No, I don't think so.

Host: I know Student C from Beijing. We've done a lot of work together.

Student B: Really? Nice to meet you. Student C.

Student C: Nice to meet you too.

Student B: So, Student C, what do you do in Beijing?

Student C I'm responsible for handling key accounts in a large advertising agency. And you?

Student B: _____________________________________________

6.Introduce yourself to other people and introduce people to each other.

7. When a visitor comes to your office you introduce yourselves then make some 'small talk' to create a friendly atmosphere. Write replies to the questions below. Add an example of your own.

1 May I take your coat? Please, have a seat.

0h, thanks______________________________

2 Would you like a drink?


3 White or black?


4 Did you have any problems getting here?


  1. So, how was the weather in ... (Sao Paulo)? __________________________________

  2. Is this your first visit to ... (France)?

  1. How long are you here for?


8 ________________________________________


8. Work with a new partner: decide who is the host and who is the visitor. The visitor has just arrived from his/her country and knocks on the host's office door. Make small talk together and stop when the business discussion begins;

Host: Shall we get down to business?

Visitor; As you know, I'm here because....

              1. Making Offers

1. Read the conversations and answer the questions.

  1. What does the secretary offer to do in each conversation?

  2. Does the customer accept or refuse the offer in each conversation?


Secretary: Good morning. RTA, Lisa speaking, how may I help you?

Customer: Oh, hello. Erm, I have an appointment to see David Barnes on Tuesday, but I’m afraid I can’t make it then. Would it be possible to change it?

Secretary: Just one moment. Er yes, I can give you an earlier appointment, if you like.

Customer: Yes, that would be very helpful. Thank you.


Secretary: Mr. Smith will be with you in a minute. Would you like to take a seat?

Customer: Thank you.

Secretary: Would you like a coffee?

Customer: Thank you very much. That would be very nice. Black, no sugar please.


Secretary: Shall I call a taxi for you?

Customer: That’s very kind of you, but I think I’ll get some exercise and walk.

2. Which words do the speakers use:

  1. To make an offer?

  2. To accept an offer?

  3. To refuse an offer?

3. Match an offer with the customer’s reply.


  1. Would you like some help?

  1. Would you like us to send you

our new catalogue?

  1. Would you like a drink?

  2. Shall I arrange for someone to come

and see you next week?

  1. I am sorry about this. We can, of

course, offer you a refund.

  1. Would you like to look around the



a. Thanks very much, but I’m afraid I don’t have time today. Maybe next time?

b. Erm, I’m afraid I’m not here next week. Would it be possible to make it the week after?

c. Yes, please. Could you send it to me at …

d. No, thanks, I’m just looking.

e. Fine. Could I have it in cash please?

f. Thanks very much. Could I have a mineral water?

UNIT 2. Telephoning

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