- •Методический комплекс:
- •Предисловие
- •Пояснительная записка
- •2. Студенты должны выполнить внеаудиторное чтение (тексты представлены в четвертой части данных указаний)
- •3. Студенты должны выполнить контрольную работу:
- •Структура и содержание курса
- •1.2. Телефонные разговоры.
- •1. When you make a phone call to a person in company, you often have to call a switchboard or general number first then ask the receptionist for the person you want to speak to.
- •2. Read and translate the dialogues.
- •I’d like to speak to Max Reed, please.
- •I wanted to run through…
- •3. Read and translate the dialogues.
- •It's about the meeting next month.
- •I'm in a meeting.
- •4. Write what you would say in these situations. Refer to the dialogues and notes.
- •5. Complete the sentences with a preposition.
- •8. Complete the sentences with one of the alternatives.
- •9. Put the dialogue in the right order
- •10. Match the two parts of the sentences.
- •Unit 3. Company Structure
- •2. Explaining the company structure структура фирмы
- •President Chairman
- •Chief Executive Officer Managing Director
- •3. Alice Everett (ae) has decided to explain to Hilary:
- •Reads the conversation and classify everyone in the company.
- •Who is who in the company
- •A job description
- •4. Who does what?
- •5. Read and translate into Russian in written form.
- •6. Job priorities
- •7. Company departments
- •Choose from the following
- •8. Business structure Complete the sentences by choosing from the words below each sentence to fill in the gaps. The first has been done for you.
- •9. The branch office
- •Choosing from the words in the box compete the passage by filling in the gaps. The first has been done for you.
- •2. Read the recruitment advertisement and answer these questions.
- •3. Read the advertisement again and complete the sentences with a verb.
- •II. 1. You want a job. Answer the following questions.
- •2. Whatever your score in the quiz, your cv can put you in a strong position.
- •4.Think off your own cv:
- •6. Application form
- •I would like to apply for the position of a secretary advertized
- •In this month's edition of The Computer Technology. I am answering your advertisement for the post of Personal Assistant of Director of Travel.
- •I am replying to the advertisement of July 28th for a sales manager which you placed in The Export Journal.
- •I am 20 years old was educated at (secondary) school which
- •I left in (date) having taken (leaving certificate)... At present I am employed by (name of the firm) where I deal
- •I would be grateful if you could send me an application form, and if in the meantime you need any further details about me, I would be happy to supply them.
- •15Montague Street, London ec 15 dn
- •7. Mark the sentences with 't' (true) or 'f' (false)
- •8. What is there in the text to suggest that:
- •9. Find the English equivalents in the text:
- •III. 1. A job interview
- •Hasting: How much have you been earning in your present job, Ms. Belova?
- •2.Read the following:
- •3. Check your comprehension:
- •4. What is there in the dialogue to suggest that:
- •Hasting: How much have you been earning in your present job, Ms. Belova?
- •Insert the correct preposition wherever necessary:
- •Insert the correct articles wherever necessary:
- •Вариант №1
- •Вариант №2
- •Вариант №3
- •Recruitment presents cross-border challenge
- •Вариант №4
- •Job search
- •Вариант №5
- •Contract or temporary staff
- •Chapter № 2 unit 1. Company Presentation
- •2. Read the first part of the talk and answer the questions.
- •3. Here are the key dates in the company’s history. Read the second part of the talk and match each event to the correct date.
- •4. Complete the missing information.
- •5. Match the words on the left with a definition on the right.
- •1. You represent your company, and are preparing a presentation on the history of the company to give to a group of university graduates. Prepare your presentation.
- •Introduction
- •6. Some useful phrases for your company presentation.
- •7. Answer the following questions and prepare your own presentation.
- •Unit 2. English Business Letters
- •The layout and parts of a business letter
- •A sample of the layout of a business letter is given below.
- •Executive Training Videos
- •1048 Wiltshire Avenue
- •The main parts of a business letter
- •1. Headletter
- •2. Date
- •3. Inside address
- •4. Salutation
- •5. Subject Heading
- •6. The Opening Paragraph
- •7. Body of the letter
- •8.Closing Paragraph
- •9.Complimentary closing
- •10.Signature
- •11.Enclosures and Postscripts
- •Main Types of Business Letters
- •1. Enquiry and Request. Replies to Enquiries: Quotations, Offers. Orders
- •2. From a British importer of grey cloth
- •3. A letter of enquiry to a broker.
- •4. Reply of a Russian exporter of Wheat. Offer.
- •6. Reply to a British importer of grey cloth
- •7. Reply to enquiry. Offer for batteries.
- •8. A trial order for 3 Harvesters
- •9. Order for Cable.
- •Complaints and Claims. Letters of Adjustments
- •Letter of Complaint No. 1
- •To look into the matter – разобраться с вопросом
- •Letter No. 2. Complaint of late delivery of goods
- •Agreed and liquidated damages – заранее оцененные и согласованные убытки; неустойки
- •To meet our claim –удовлетворить нашу претензию
- •Letter No. 5. Complaint about bad packing
- •Order No. Jad/1573
- •Vocabulary notes
- •1. Reply to letter No. 1
- •Per pro. British road services
- •2. Reply to letter No. 2
- •3. Reply to letter No. 3
- •Contracts 50-0401/2209 and 50-0401/2210
- •4. Reply to letter No. 4
- •5. Reply to letter No. 5
- •Unit 3. The main characteristics of the contract of sale
- •1. Прочтите текст и ответьте на следующие вопросы:
- •2. Прочтите текст и найдите эквиваленты следующих словосочетаний:
- •3. Внимательно прочтите контракт и переведите его на русский язык. The contract
- •4. Обсуждение контракта. Ответьте на следующие вопросы:
- •5. Используя лексику урока, переведите на английский язык следующие выражения:
- •Terms of delivery
- •Terms of delivery (базисные условия)
- •1. Какому типу базисных условий контрактов соответствуют приведенные ниже краткие описания:
- •Unit IV. Business communication. Negotiations
- •I. Skills of negotiating
- •2. Negotiating conditions
- •1) Questioning the conditions
- •4. Discussing the price
- •Increase compromise reduce deal high short flexible discount.
- •V. Выберите правильную форму условного предложения.
- •Вариант №2
- •Вариант №3
- •V. Выберите правильную форму условного предложения.
- •Вариант №4
- •Вариант №5
- •V. Выберите правильную форму условного предложения.
- •Оглавление
- •Раздел 1
- •Раздел 2
- •Библиографический список
Структура и содержание курса
Установочная лекция
Самостоятельная работа
Консультации/ практические занятия
Зачет
Курс включает выполнение двух контрольных работ:
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III курс (ЭК) –контрольная работа №3 (варианты 1-5) IV курс (ЭК) –контрольная работа №4 (варианты 1-5) V курс (ОП) - контрольная работа №5 (варианты 1-5) VI курс (ОП) - контрольная работа №6 (варианты 1-5) |
Курс завершается:
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III курс (ЭК) – зачет IV курс (ЭК) – зачет V курс (ОП) - зачет VI курс (ОП) - зачет |
Курс состоит из двух модулей:
Модуль 1. 1.1. В офисе.
1.2. Телефонные разговоры.
1.3. Структура компании.
1.4. Устройство на работу.
Модуль 2. 2.1. Презентация компании.
2.2. Деловые письма
2.3. Контракт и его выполнение
2.4. Ведение переговоров
Курс направлен на изучение следующих разговорных тем:
III/V курс 1. At the office.
2. Telephone conversation
3. Company structure.
4. Job hunting.
IV/VI курс 1. Presentation.
2. Business letters.
3. Contract.
4. Business Communication. Negotiations.
CHAPTER 1 INTRODUCTION
№3 (эк) № 5 (оп)
ГРАММАТИЧЕСКИЙ МАТЕРИАЛ НЕОБХОДИМЫЙ ДЛЯ ВЫПОЛНЕНИЯ КОНТРОЛЬНОГО ЗАДАНИЯ:
Страдательный залог.
№3 (эк) №5 (оп)
ПЕРЕЧЕНЬ ВОПРОСОВ, ВЫНОСИМЫХ НА ЗАЧЕТ
ПО АНГЛИЙСКОМУ ЯЗЫКУ:
1. Перевод текста по специальности с английского языка на русский (со словарем).
2. Умение составить диалог по заданной теме (Telephone conversation, Job hunting).
CHAPTER № 1
UNIT 1. At the Office.
1. When you start a conversation try to reply in a way that develops the conversation.
How are you? -Fine thanks. And you? You're looking well.
Nice to see you again. -Nice to see you too. How are you?
It's been a long time, hasn't it. -Yes, I think we last met two years ago in Manila.
Nice weather today, isn't it? -Yes, lovely. I hope it stays like this for the weekend.
Terrible weather, isn't it? -Yes, awful. I think it's rained every day since I arrived
That's a nice shirt/blouse. -Thanks. I bought it from Harrods
This coffee's a bit weak. -Yes, it is, isn't it. Not like the coffee you get in Italy
Did you get that report I sent you? -Yes, I did, thanks. It was very useful.
.Now cover the replies with a piece of paper. Start conversations with a partner and continue naturally for a few lines.
2. A host and a visitor are having a drink in the bar after a successful business meeting. The visitor is flying back to Tokyo tomorrow. Study this model and write down two or three phrases you might hear.
1.Start a 'leaving' dialogue 3.Say why you must leave 5.Give more information 7.Thank the host for his/her help 6. Make a final reference to business 9.Make a second reference to leaving 11.Refer to the next meeting and say goodbye |
2. Reply to the visitor 4. Reply to the visitor 6. Make a final reference to business 8 .Reply – say it’s been a pleasure 10 .Wish the visitor a good trip and send your regards to someone |
Match phrases a-k below to the stages 1-11 above
a. Is that the time? I guess I should be going.
b. It's been nice meeting you again. Have a good trip, and give my regards to your wife.
c. Really? What time do you get there?
d. Oh, so soon?
e. I'm afraid so, I've got a long day tomorrow -I'm flying back to Tokyo.
f. Well, I really must go now.
g. Well, thank you very much for coming. I think we had a very useful meeting.
h. Around six in the evening local time, and then I have to catch a train.
i. Thanks. I'll do that. See you next month in Hamburg. Bye.
j. Yes. I agree, the meeting was very productive. And thanks very much for your help. I really appreciate it,
k. Not at all. It's been a pleasure.
3. Work with a new partner. You are in an airport lounge. You see someone you know. Start and end a conversation.
4. Think of possible replies to these introductions. It is the first meeting.
1 How do you do.
2 Pleased to meet you. My name is Doctor Strauss
3 Hello, my name's Susan - Susan Atkins.
4 I'm sorry, I didn't catch your name.
5. In the dialogue below there are three people. The host knows both Student B and Student C and introduces them to each other. Practise a similar dialogue, using your real names and jobs.
Host: Student B, have you met Student C?
Student B: No, I don't think so.
Host: I know Student C from Beijing. We've done a lot of work together.
Student B: Really? Nice to meet you. Student C.
Student C: Nice to meet you too.
Student B: So, Student C, what do you do in Beijing?
Student C I'm responsible for handling key accounts in a large advertising agency. And you?
Student B: _____________________________________________
6.Introduce yourself to other people and introduce people to each other.
7. When a visitor comes to your office you introduce yourselves then make some 'small talk' to create a friendly atmosphere. Write replies to the questions below. Add an example of your own.
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1 May I take your coat? Please, have a seat. 0h, thanks______________________________ 2 Would you like a drink? _______________________________________ 3 White or black? _______________________________________ 4 Did you have any problems getting here? _______________________________________
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________________________________________
8 ________________________________________
________________________________________
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8. Work with a new partner: decide who is the host and who is the visitor. The visitor has just arrived from his/her country and knocks on the host's office door. Make small talk together and stop when the business discussion begins;
Host: Shall we get down to business?
Visitor; As you know, I'm here because....
Making Offers
1. Read the conversations and answer the questions.
What does the secretary offer to do in each conversation?
Does the customer accept or refuse the offer in each conversation?
CONVERSATION 1.
Secretary: Good morning. RTA, Lisa speaking, how may I help you?
Customer: Oh, hello. Erm, I have an appointment to see David Barnes on Tuesday, but I’m afraid I can’t make it then. Would it be possible to change it?
Secretary: Just one moment. Er yes, I can give you an earlier appointment, if you like.
Customer: Yes, that would be very helpful. Thank you.
CONVERSATION 2.
Secretary: Mr. Smith will be with you in a minute. Would you like to take a seat?
Customer: Thank you.
Secretary: Would you like a coffee?
Customer: Thank you very much. That would be very nice. Black, no sugar please.
CONVERSATION 3.
Secretary: Shall I call a taxi for you?
Customer: That’s very kind of you, but I think I’ll get some exercise and walk.
2. Which words do the speakers use:
To make an offer?
To accept an offer?
To refuse an offer?
3. Match an offer with the customer’s reply.
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OFFER
our new catalogue?
and see you next week?
course, offer you a refund.
factory?
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CUSTOMER REPLY a. Thanks very much, but I’m afraid I don’t have time today. Maybe next time?
b. Erm, I’m afraid I’m not here next week. Would it be possible to make it the week after?
c. Yes, please. Could you send it to me at … d. No, thanks, I’m just looking.
e. Fine. Could I have it in cash please? f. Thanks very much. Could I have a mineral water?
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UNIT 2. Telephoning