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  1. & (ampersand)

  2. & Co. (and company)

  3. @ (at price)

  4. ¥ (yen)

  5. © (copyright)

  6. ® (reserved)

  7. attention line

  8. Attn (attention)

  9. authorised signatory

  10. Ave (avenue)

  11. Bcc (blind carbon copy)

  12. blocked style

  13. Blvd (boulevard)

  14. board of directors

  15. body of the letter

  16. branch

  17. Bros (Brothers)

  18. business name

  19. c.c. (casbon copy)

  20. c.i.f. (cost, insurance, freight)

  21. c/o (care of)

  22. Captain (Capt.)

  23. catalogue n. (latest/ current/ updated catalogue)

  24. Chairman/President

  25. chief executive officer (CEO)

  26. classification line

  27. closed punctuation

  28. Colonel (Col.)

  29. communication

  30. company position

  31. complimentary close/ ending

  32. concluding paragraph

  33. copies / copies line

  34. copies to (cc)

  35. courier delivery

  36. department n. (Accounts/ Sales Department)

  37. Dispatch V., n.(dispatch method)

  38. DIY (Do It Yourself)

  39. Doctor (Dr)

  40. ea. (each)

  41. enclose

  42. enclosure (Enc./ Encl./ Enc/ Encs)

  43. Esquire (Esq.)

  44. etc. (et cetera)

  45. f.o.b. (free on board)

  46. Father (Fr.)

  47. Finance Director

  48. for the attention of

  49. General (Gen.)

  50. head office

  51. heading

  52. holding

  53. i.e. (id est)

  54. inc. (Incorporated)

  55. INCOTERMS (International Commercial Terms)

  56. indent

  57. inside address

  58. inst. instant

  59. introductory paragraph

  60. job title

  61. Junior (Jnr)

  62. layout

  63. letterhead

  64. Ltd. (limited liability)

  65. mail n., v. (airmail; surface mail)

  66. main paragraph

  67. Major (Maj.)

  68. managing director

  69. memo (memorandum)

  70. Messrs (messieurs)

  71. Monsieur (M.)

  72. No (number)

  73. nos (numbers)

  74. open punctuation

  75. opening greeting

  76. outlet

  77. outlet n. (retail outlet)

  78. outside address

  79. P.S. (post scriptum postscript)

  80. partnership

  81. per pro or pp

  82. plc (public limited company)

  83. postage and packing (p & p)

  84. postal code

  85. price-list n. (price-list latest/ current/ updated)

  86. private and confidential

  87. Professor (Prof.)

  88. prox. proximo;

  89. proxy signature

  90. Pty. (proprietary)

  91. quote c.i.f. terms to…/ prices f.o.b. London

  92. range n. (wide range)

  93. Re. (with regard to)

  94. Receiver’s address

  95. recipient

  96. Recipient’s address

  97. recorded Delivery

  98. reference code

  99. references (Ref/ Ref:/ Ref.)

  100. registered number

  101. registered office

  102. registered office address

  103. registered Post

  104. registration number

  105. reply RE

  106. retail v.

  107. Sales Manager

  108. salutation

  109. selection

  110. sender n. (sender’s address/ name)

  111. shareholder

  112. signature block

  113. Sister (Sr.).

  114. Snr (senior)

  115. sole trader

  116. subject line

  117. subject title

  118. tab (tabulator)

  119. template

  120. The Reverend (The Rev.)

  121. The Right Honourable (The Right Hon)

  122. typed signature

  123. ™ = trademark

  124. Ult. = ultimo

  125. vat (value added tax)

  126. VAT registration number

  127. vice versa

  128. WYSIWYG (What You See Is What You Get)

  129. zip code

Unit 2

  1. accountable to

  2. ad hoc

  3. affiliate n.

  4. cash flow forecast

  5. charity n.

  6. Chief Accountant

  7. come (under)

  8. company n. (holding/ offshore/ parent/ private/public company)

  9. contract n. (purchase/ sales contract)

  10. cooperative n.

  11. costs n. (development/ transport costs)

  12. department n. (Data Processing/ Legal/ Maintenance/ Marketing/ Personnel/ Human Resources (HR)/ Production/ Purchasing/ Research & Development (R&D) Department)

  13. director n. (Director Research and Development/ Export Sales/ Financial/ Managing (MD)/ Marketing/ Production/ Sales Director)

  14. Executive Board

  15. Financial Accountants

  16. Financial Controller

  17. agency n. (government agency)

  18. industry n. (primary/ secondary/ tertiary industry)

  19. interest n. (interest rate)

  20. Management Accountants

  21. manager n. (Advertising/ Factory Personnel/ Public Relations/ Purchasing/ Sales/ Works Manager)

  22. minority interest

  23. multinational corporation

  24. nationalized enterprise

  25. partnership n.

  26. Personnel Officer

  27. relationship n. (functional/ informal/ lateral/ line/ staff relationship)

  28. sales budget

  29. share n.

  30. society (Soc.) n.

  31. span of control

  32. subsidiary n.

  33. taxation n.

  34. vice-president (VP) n. (Vice-President Marketing/ Production/ Corporate Development/in Charge of Purchasing/ of Engineering/ Shipping)

Unit 3

  1. additional features

  2. advise (of)

  3. agent n. (clearing/ packing/ forwarding/ insurance/ bank’s agent; forwarding agent synfreight forwarder)

  4. arrange v. (arrange a (an) visit/ demonstration/ appointment)

  5. associate n.

  6. bill of exchange (B/E)

  7. brand name

  8. brisk demand for

  9. brisk turnover

  10. brochure n.

  11. buyer n. (chief/ regular buyer)

  12. Chamber of Commerce

  13. concession n.

  14. credit n., v. (credit line/ facilities/ card/ transfer/ note; credit expires)

  15. delivery (delivery date/ deadline/ charge; complete/ free/ immediate/ partial/ prompt / safe delivery; on delivery; accept/ take delivery of)

  16. discount n. (allow/ give/ grant a discount; bulk/ cash/ improved/ introductory/ quantity/ trade discount)

  17. documents against acceptance (D/A)

  18. enquiry n.

  19. estimate n.

  20. inform by return

  21. leaflet n.

  22. line n.

  23. manufacturer n.

  24. meet v. (meet a (an) order/ commitments/ requirements/ date)

  25. method n. (method of payment/ communication/ delivery)

  26. on approval

  27. order (ORD) n., v. (order form; trial/ purchase order; execution/ acknowledgement/ cancellation of an order; order on trial; book/ cancel/ handle/ make up/ place an order)

  28. price n. (competitive/ favourable/ firm/ flat/ gross/ keen/ list/ market/ net/ special/ reduced price; price range/ reduction; price formation policy)

  29. prospectus n.

  30. publicity material

  31. quotation n.

  32. quote v.

  33. representative (rep.) n. (sales representative)

  34. retailer n.

  35. sample n. (free sample)

  36. sell ready

  37. showroom n.

  38. specify v.

  39. supplier n.

  40. tender n.

  41. terms n. (terms of business/ delivery/ payment)

  42. Trade Fair

  43. wholesaler n.

  44. with reference to

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