1. & (ampersand)

2. & Co. (and company)

3. @ (at price)

4. ¥ (yen)

5. © (copyright)

6. ® (reserved)

7. attention line

8. Attn (attention)

9. authorised signatory

10. Ave (avenue)

11. Bcc (blind carbon copy)

12. blocked style

13. Blvd (boulevard)

14. board of directors

15. body of the letter

16. branch

17. Bros (Brothers)

18. business name

19. c.c. (casbon copy)

20. c.i.f. (cost, insurance, freight)

21. c/o (care of)

22. Captain (Capt.)

23. catalogue n. (latest/ current/ updated catalogue)

24. Chairman/President

25. chief executive officer (CEO)

26. classification line

27. closed punctuation

28. Colonel (Col.)

29. communication

30. company position

31. complimentary close/ ending

32. concluding paragraph

33. copies / copies line

34. copies to (cc)

35. courier delivery

36. department n. (Accounts/ Sales Department)

37. Dispatch V., n.(dispatch method)

38. DIY (Do It Yourself)

39. Doctor (Dr)

40. ea. (each)

41. enclose

42. enclosure (Enc./ Encl./ Enc/ Encs)

43. Esquire (Esq.)

44. etc. (et cetera)

45. f.o.b. (free on board)

46. Father (Fr.)

47. Finance Director

48. for the attention of

49. General (Gen.)

50. head office

51. heading

52. holding

53. i.e. (id est)

54. inc. (Incorporated)

55. INCOTERMS (International Commercial Terms)

56. indent

57. inside address

58. inst. instant

59. introductory paragraph

60. job title

61. Junior (Jnr)

62. layout

63. letterhead

64. Ltd. (limited liability)

65. mail n., v. (airmail; surface mail)

66. main paragraph

67. Major (Maj.)

68. managing director

69. memo (memorandum)

70. Messrs (messieurs)

71. Monsieur (M.)

72. No (number)

73. nos (numbers)

74. open punctuation

75. opening greeting

76. outlet

77. outlet n. (retail outlet)

78. outside address

79. P.S. (post scriptum postscript)

80. partnership

81. per pro or pp

82. plc (public limited company)

83. postage and packing (p & p)

84. postal code

85. price-list n. (price-list latest/ current/ updated)

86. private and confidential

87. Professor (Prof.)

88. prox. proximo;

89. proxy signature

90. Pty. (proprietary)

91. quote c.i.f. terms to…/ prices f.o.b. London

92. range n. (wide range)

93. Re. (with regard to)

94. Receiver’s address

95. recipient

96. Recipient’s address

97. recorded Delivery

98. reference code

99. references (Ref/ Ref:/ Ref.)

100. registered number

101. registered office

102. registered office address

103. registered Post

104. registration number

105. reply RE

106. retail v.

107. Sales Manager

108. salutation

109. selection

110. sender n. (sender’s address/ name)

111. shareholder

112. signature block

113. Sister (Sr.).

114. Snr (senior)

115. sole trader

116. subject line

117. subject title

118. tab (tabulator)

119. template

120. The Reverend (The Rev.)

121. The Right Honourable (The Right Hon)

122. typed signature

123. ™ = trademark

124. Ult. = ultimo

125. vat (value added tax)

126. VAT registration number

127. vice versa

128. WYSIWYG (What You See Is What You Get)

129. zip code

Unit 2

1. accountable to

2. ad hoc

3. affiliate n.

4. cash flow forecast

5. charity n.

6. Chief Accountant

7. come (under)

8. company n. (holding/ offshore/ parent/ private/public company)

9. contract n. (purchase/ sales contract)

10. cooperative n.

11. costs n. (development/ transport costs)

12. department n. (Data Processing/ Legal/ Maintenance/ Marketing/ Personnel/ Human Resources (HR)/ Production/ Purchasing/ Research & Development (R&D) Department)

13. director n. (Director Research and Development/ Export Sales/ Financial/ Managing (MD)/ Marketing/ Production/ Sales Director)

14. Executive Board

15. Financial Accountants

16. Financial Controller

17. agency n. (government agency)

18. industry n. (primary/ secondary/ tertiary industry)

19. interest n. (interest rate)

20. Management Accountants

21. manager n. (Advertising/ Factory Personnel/ Public Relations/ Purchasing/ Sales/ Works Manager)

22. minority interest

23. multinational corporation

24. nationalized enterprise

25. partnership n.

26. Personnel Officer

27. relationship n. (functional/ informal/ lateral/ line/ staff relationship)

28. sales budget

29. share n.

30. society (Soc.) n.

31. span of control

32. subsidiary n.

33. taxation n.

34. vice-president (VP) n. (Vice-President Marketing/ Production/ Corporate Development/in Charge of Purchasing/ of Engineering/ Shipping)

Unit 3

1. additional features

2. advise (of)

3. agent n. (clearing/ packing/ forwarding/ insurance/ bank’s agent; forwarding agent synfreight forwarder)

4. arrange v. (arrange a (an) visit/ demonstration/ appointment)

5. associate n.

6. bill of exchange (B/E)

7. brand name

8. brisk demand for

9. brisk turnover

10. brochure n.

11. buyer n. (chief/ regular buyer)

12. Chamber of Commerce

13. concession n.

14. credit n., v. (credit line/ facilities/ card/ transfer/ note; credit expires)

15. delivery (delivery date/ deadline/ charge; complete/ free/ immediate/ partial/ prompt / safe delivery; on delivery; accept/ take delivery of)

16. discount n. (allow/ give/ grant a discount; bulk/ cash/ improved/ introductory/ quantity/ trade discount)

17. documents against acceptance (D/A)

18. enquiry n.

19. estimate n.

20. inform by return

21. leaflet n.

22. line n.

23. manufacturer n.

24. meet v. (meet a (an) order/ commitments/ requirements/ date)

25. method n. (method of payment/ communication/ delivery)

26. on approval

27. order (ORD) n., v. (order form; trial/ purchase order; execution/ acknowledgement/ cancellation of an order; order on trial; book/ cancel/ handle/ make up/ place an order)

28. price n. (competitive/ favourable/ firm/ flat/ gross/ keen/ list/ market/ net/ special/ reduced price; price range/ reduction; price formation policy)

29. prospectus n.

30. publicity material

31. quotation n.

32. quote v.

33. representative (rep.) n. (sales representative)

34. retailer n.

35. sample n. (free sample)

36. sell ready

37. showroom n.

38. specify v.

39. supplier n.

40. tender n.

41. terms n. (terms of business/ delivery/ payment)

42. Trade Fair

43. wholesaler n.

44. with reference to