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In advance up-to-date

Exercise 94. The text of a letter replying to a complaint is given. Complete it, choosing from the alternatives given to fill in the gaps.

1

a

the 25 of October

b

October the 25

c

25th October

2

a

defect

b

problem

c

asset

3

a

demand

b

order

c

request

4

a

investigated

b

looked

c

traced

5

a

bothered

b

killed

c

horrified

6

a

suppliers

b

creators

c

models

7

a

mislabelled

b

misspelt

c

mishandled

8

a

certified

b

checked

c

tried

9

a

apologise

b

sorry

c

regret

10

a

suggest

b

demand

c

insist

11

a

charge

b

subtract

c

reimburse

12

a

debit

b

cost

c

credit

Exercise 95. Use the correct preposition to fill in the gaps in this letter of adjustment.

Exercise 96. Below you will see parts of two letters of adjustment. Put the correct word or phrase in each blank.

A.

B.

Exercise 97. Complete the following letter apologizing for failing to send an order on time.

Exercise 98. Write a letter of adjustment to the letter of complaint in the previous unit using the following words and phrases:

Unit 10 overseas payments language practice

Exercise 98. Answer the following questions about:

a) the bill of exchange (fig. 4)

  1. What type of bill is it?

  2. Who is the drawee?

  3. When must it be paid?

b) the invoice (fig.1).

  1. Who has sent the invoice?

  2. Who must pay the invoice?

  1. What does the sign @ mean in the calculations?

  2. What is the net total of the invoice?

  3. What charges have been taken off the net price?

  4. How have Glaston Potteries indicated they have the right to correct if there is a mistake?

Exercise 99. Insert the correct words in the appropriate spaces.

balance commercial quarterly

basis consular quotation

bill debit retains

clear duty statement

column open submit

An invoice is a (1) …… , that is, a demand for payment. It can also be a (2) ……, a regular notice of a buyer’s account with a seller. The statement invoice is for buyers who have an (3) …… account with sellers, and is often sent monthly or (4) …… In a statement each invoice is a (5) …… entry, and each payment by the buyer is a credit entry. There is a separate (6) …… in an invoice for the quantity of goods despatched, the description of the goods, the price per unit, and the total value. In the statement there is one each for debit and credit entries, and for the (7) ……

A Pro-Forma Invoice is like an ordinary invoice, except that it is sent to the buyer for information before he buys, or for payment before the seller despatches the goods. If the Pro-Forma Invoice is for information, it is a form of (8) …… a description of price and costs to help the buyer to decide.

An invoice which is used in international trade and includes the cost of freight and insurance is called a (9) …… or Export Invoice. This is one of the shipping documents and is very important for banks, customs, and shipping.

An invoice which is signed by the seller and an official from the importing country’s embassy or consulate is called a (10) …… Invoice. This invoice is very often used for customs authorities in the importing countries to make sure that the customs (11) …… is paid. It is also used to help (12) …… a consignment through customs, to avoid a lengthy inspection and a long delay. When the invoice is made out, a copy is sent to the Racking and Despatch Departments, and the Accounts Department (13) …… a copy. They fill in the columns for price and total value. These details must be accurate, as the invoice is the (14) …… for the Bill of Lading, and the exporter must (15) …… these two documents, the Export Invoice and the Bill of Lading to a bank for payment.

Exercise 100. Fill in the missing prepositions in the following letters.

a) a letter from the seller to the buyer enclosing a Pro Forma Invoice:

b) a reply to the above letter:

Dear Sirs,

Thank you (1) … your letter (2) … the 8th November, (3) … which you enclosed a Pro-Forma Invoice (No. 0368851).

Exercise 101. Complete the invoice for goods to be sent to L Leblanc, 63 rue des Arbres, Dieppe, France. The order (No. MT/67382) is for 100xCat.no. 7271 at $15 each, 200xCat.no. 7358 at $7 each and 50xCat.no. 6871 at $10 each. The goods are to be sent c.i.f. Dieppe. There is a 10% discount. Terms are 30 days with an additional 1½% discount if the account is settled within that period. The goods will be in two cases marked C6/182/73 and C6/182/74 and will be shipped on “M.V. Pisa’.

Exercise 102. Translate into English:

A.

B.

Exercise 103. Answer the following questions about the statement (fig.2).

  1. How much did C.R. Méndez owe at the beginning of the month?

  2. How much was the error in their favour?

  3. What did they pay during the month?

  4. What was the total amount of their purchases during May?

  5. How will their 1 June statement open?

  6. Is there an allowance for payment within a certain time?

Exercise 104. Send the statement to L Leblanc, 63 rue des Arbres, Dieppe, France. The items are Invoice No. (Reference) JL/19536 on 3 July for $1220, No. JL/19421 on 22 July for $895 and No. JL/19575 on 26 July for $2160. terms are 30 days.

Exercise 105. Read this short text, then find synonyms of the words below.

overseeing altered intact

goodwill consent despatched

pervasively reduce commitments

executed settle restriction

expedite surety exceptional

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