- •Глава 1 / Chapter 1
- •Calling a Business / Деловой звонок
- •Leaving a Message / Как оставить сообщение
- •Dialogue
- •Holding the line / He вешайте трубки
- •Leaving a Message at a Home / Оставляем сообщение на домашнем телефоне
- •Voice Mail / Автоответчик. Звуковое письмо
- •Answering the Phone / Отвечаем на телефонный звонок
- •Answering a Wrong Number / Как ответить на звонок по ошибке
- •Starting a Conversation / Как начать разговор
- •When You Need More Information / Когда нужна дополнительная информация
- •Making Dates / Как назначить встречу
- •Making Appointments / Как назначить деловую встречу
- •Ending a Conversation / Как закончить разговор
- •Practice Drills
- •Grammar revision. English tenses (Active Voice)
- •Chapter 2 / Business Trip
- •Глава 2 / Деловая поездка
- •Hotel Reservations / Бронирование отеля
- •Dialogue: Making Hotel Reservations
- •Dialogue: Buying Airline Tickets
- •Renting a Car, Hiring a Taxi / Как арендовать машину или заказать такси
- •А Саr / Машина
- •A Taxi / Такси
- •Dialogue: At the Hotel
- •Grammar revision. Passive Voice Времена английского глагола в страдательном залоге
- •English tenses (Passive Voice)
- •Chapter 3 / Business Lunch
- •Глава 3 / Бизнес-ланч
- •Making Restaurant reservations / Бронирование столика
- •Making the Transition Between Small Talk and Business / Как перейти от общей беседы к делу
- •Closing the Business Lunch / Как завершить бизнес-ланч
- •Practice Drills
- •I. How would you answer these questions?
- •Interrogative sentences. Question types. Вопросительные предложения. Типы вопросов
- •Chapter 4 / Formal Meetings
- •Глава 4 / Формальные встречи
- •Opening a Meeting / Как начать встречу
- •The Language of Meetings / Язык встреч
- •1. Agreement or Disagreement / Согласие или несогласие
- •2. Making Suggestions/ Предположение
- •3. Expressing Certainty or Doubt / Выражение уверенности или сомнения
- •4. Asking for help / Просьба о помощи
- •Grammar revision. Participle Причастие
- •Chapter 5 / Perfect Presentations
- •Глава 5 / Как организовать идеальную презентацию
- •Opening a Presentation
- •Introducing yourself
- •Structuring a Presentation
- •Organization
- •Emphasizing important points
- •Talking about trends (Past Simple and Present Perfect)
- •Using your voice effectively
- •Stressing words
- •Making pauses
- •Dealing with questions
- •Conclusion
- •The Power of Language
- •Culture Shock
- •Grammar revision Gerund Герундий
- •Формы герундия
- •Chapter 6 / Better Business Letters
- •Глава 6 / Пишем деловые письма
- •Composition of Business Letter / Составление делового письма
- •Содержание письма / Body of the letter
- •Greeting / Вступительное обращение
- •Helpful Expressions in Business Corresponence / Полезные выражения в деловой переписке
- •Ending / завершение
- •The Simplest Business Deal
- •Full-Block Letter Format / Полноформатное письмо
- •International suit distributors
- •100 Kennedy circle
- •Prospecting Letter / Рекламное письмо-предложение
- •Follow-up Letter / Письмо-напоминание
- •Complaint Letter / Рекламационное письмо
- •Response to a Complaint Letter / Oтвет на рекламационное письмо
- •2233 Connection Avenue, n.W.
- •Rejection Letter / Отказное письмо
- •2500 North Fruitridge Road
- •Collection Letter / Инкассационное письмо
- •2297 Front Street
- •Practice Drills
- •Business letter 1
- •208 Eastside Road
- •Business letter 2
- •12207 Sunset Strip
- •Business letter 3
- •21 Mead Road
- •Business letter 4
- •Business letter 5
- •Business letter 6
- •1951 Benson Street
- •Business letter 7
- •Business letter 8
- •209 West Street
- •Business letter 9
- •24 North Main Street
- •Business letter 10
- •5500 South 96th Street
- •Business letter 11
- •72 Preston New Road
- •Business letter 12
- •609 San Anselmo Avenue
- •Business letter 13
- •Business letter 14
- •Grammar revision. Infinitive Инфинитив
- •Complex Object Винительный падеж с инфинитивом
- •Chapter 7 / Contracts and Their Performance
- •Глава 7 / Контракты и их исполнение
- •I. Subject Matter of Contract
- •II. Price of Goods
- •III. Quality of Goods
- •1. Предмет контракта
- •VI. Insurance
- •VII. Платеж
- •VIII. Force Majeure
- •IX. Arbitration
- •VIII. Форс-мажор
- •Iх. Арбитраж
- •X. Other Conditions
- •Practice Drills
- •7. Packing and marking
- •Chapter 8 / Job Application
- •Глава 8 / Устройство на работу Resume / Краткая биография
- •220 West Street
- •220 Уэст Стрит
- •Résumé formats / виды резюме
- •Chronological Format / Хронологическое резюме
- •2223 August Square Road
- •16 Osler Street
- •Vancouver, British Columbia v6r 2t1
- •Initiative:
- •Cover letters / сопроводительные письма
- •225 Hartman Drive
- •Interview / собеседование
- •Common interview questions
- •7. What did you like least about your previous job?
- •Dialogue
- •Practice Drills
- •Grammar revision. Мodal verbs and their equivalents Модальные глаголы и их эквиваленты
- •Modal verbs and their equivalents Модальные глаголы и их эквиваленты
- •Imagine someone is talking about the advantages and disadvantages of his job. Rewrite the sentences
- •I think you should… I think you shouldn’t …
- •Supplementary reading Text 1
- •A mixed economy: the role of the market
- •Reducing Taxable Income with Tax Planning
- •Method for Tax Payments
- •Importance of finance
- •Importance of Corporate Finance
- •Importance of Finance in Business
- •Importance of Personal Finance
- •Text 10
- •Text 11
- •Text 12
- •Text 13
- •Text 14
- •International trade
- •Scope and methodology of international trade
- •Classical theory
- •Text 15
- •The effects of trade: gains and terms
- •Factor price equalisation
- •Terms of trade
- •Text 16
- •The effects of trade: infant industries and trade policies
- •Trade policies
- •Text 17
- •Exchange rates and capital mobility
- •Text 18
- •Text 19
- •Indirect Intervention
- •Text 20
- •Intervention may Decrease Volatility
- •Intervention may Increase Volatility
- •Библиографический список Oсновная литература
- •Учебное издание
7. What did you like least about your previous job?
8. Why did you leave your last job?
9. How long will it take you to make a contribution to our firm?
10. How long would you stay with us?
11. What are your career goals?
12. How much do you expect to be earning five years from now?
13. Do you have any objections to a psychological evaluation?
14. Do you have any questions for me?
QUESTIONS TO AN EMPLOYER
1. I understand this is a new position. Could you tell me a little more about what I’ll be doing on the job?
2. In general what type of person are you looking for?
3. Where will I be working?
4. How many people will I be working with (co-workers, clients, customers, patients)?
5. Who is this company’s major competitor and how do you rate them?
6. When do I need to start work?
7. When do you plan to make your decision?
8. What is the hiring process here? Will there be a second interview?
9. Would it be possible to have a tour of the office? Could I meet the people I will be working with?
10. Do you offer training so that employees can upgrade their skills?
11. How will my job performance be evaluated?
12. Do you have a career ladder (a step-by-step plan for advancement within the organization)?
13. Do you promote from within?
14. What do you consider the ideal experience for this job?
15. What kind of characteristics do you most like to find in people in this position?
16. What is the biggest challenge facing this department right now?
17. How is the department organized?
Note: It is best not to ask about salary.
Dialogue
Personnel Manager Jack Litton is speaking to Karen Evans seeking the position of a Branch Manager.
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INTERVIEWER:
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Good morning, Miss ... , could I have you name? |
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CANDIDATE:
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Miss Evans. |
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INTERVIEWER |
So, Miss Evans, I gather you’d like to join our company. |
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CANDIDATE:
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Yes, I would. |
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INTERVIEWER:
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I’m happy to hear this. Your CV seems pretty well. But, perhaps you could tell me a little bit more about yourself. |
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CANDIDATE:
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Oh yes, right. Well, I finished school at 18 and then worked for two years with Johnson & Johnson, you might know them, they’re an engineering firm. After that I moved on to my present company, that’s Gabriel Marketing. I’ve been with them for three years now, first – working with the Marketing Director and now I’m with the Sales Director. |
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INTERVIEWER:
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Now, could you explain why do you want to leave your present employers? |
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CANDIDATE:
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Well, at the moment most of my duties is rather routine secretarial work and I would like to move to a job that gives me more opportunity. Doing a job of a Branch Manager I can use my initiative. Also traveling will let me use my language skills. I mean French and German. |
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INTERVIEWER:
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That’s all very interesting, Miss Evans. I’d like to know, what is it specifically about our company, I mean Anglo-European Ltd., that attracted you? |
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CANDIDATE:
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Well, I know the reputation of Anglo-European and it is very good, it has branches in many countries. And I feel that I would have more scope and opportunity in your company and that the work will be more challenging for me. I hope I might be able to travel and use my languages. |
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INTERVIEWER:
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Very good, that might be very useful. Thank you very much for coming to see me and we’ll be in touch with you before the end of the week. |
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CANDIDATE:
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Good. Well, thank you for seeing me. |
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INTERVIEWER:
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Good-bye. |
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CANDIDATE:
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Good-bye. |