Ending / завершение

Письмо можно закончить при помощи:

Yours truly, Sincerely yours (Искренне Ваш), Very truly yours, Very sincerely yours (С самым искреннем уважением Ваш) или Cordially (Сердечно).

Если вы хорошо знакомы с адресатом, можно использовать:

Best regards или Best personal regards (С наилучшими пожеланиями).

Иногда, если вы обращаетесь к человеку, занимающему очень высокое положение, – судье, полицейскому, профессору, – можете использовать выражение: Respectfully submitted, а также Respectfully или Respectfully yours (С уважением Ваш – официально).

В этих выражениях первое слово пишется с большой буквы.

The Simplest Business Deal

A series of business letters leading to the conclusion of a transaction usually includes the following sorts of letters: enquiries, replies to enquiries, offers, orders, order confirmations, advice of shipment, complaints and adjustment letters, and agency letters.

All these types of letters will be discussed in detail below, but to give a schematic idea of a business transaction, the following simple transaction with short letters has been selected.

transaction – сделка

agency letters – письма об агентских услугах

offer n – предложение

enquiry n – запрос

reply to enquiry – ответ на запрос

complaint – претензия, рекламация

order n – заказ

order confirmation – подтверждение заказа

advice of shipment – сообщение об отгрузке

adjustment letters – письма по исправлению претензий

Full-Block Letter Format / Полноформатное письмо

International suit distributors

100 Kennedy circle

CAMDEN, NJ 08103

U.S.A.

phone 609-555—0101 / fax 609-555—0102

May 1, 2010

Your reference 00012

Mr. Li Hao Chung, President

Taipei Suit Company Ltd.

2121 Fu Hsing Road, 6th Floor

Taipei 11549, Taiwan

Dear Mr. Li:

Thank you for your kind invitation to visit the Taipei Suit Company June 6 and 7, 2010.

Mr. Roier and I are pleased to accept your invitation to learn more about your company’s products. Taipei apparel is admired both in the offices of International Suit Distributors and throughout the United States.

We look forward to meeting you on June 6 and will send you details about our arrival when our travel arrangements are complete.

Sincerely yours,

(Ms.) Deanne Sidwell

General Manager

Prospecting Letter / Рекламное письмо-предложение

Asian Beauty Products

450 Sutter Street Suite 102

San Francisco

March 12, 2010

Chan’s Beauty Spa

125 Maiden Lane

San Francisco

Dear Ms Chan:

My name is Sondra Kim and I am an account representative with Asian Beauty Products, Inc. in San Francisco.

The reason I am writing to you is that we have an exceptional new line of cosmetic products that give long-lasting improvement in skin and hair, and that have been good sellers in many salons.

I am enclosing a brochure and price list for your consideration. I would like to call on you next week, give you some samples, and see if you have an interest in learning more about our products. I look forward to talking to you at that time.

Sincerely, Sondra Kim

Enclosures: brochure, price list.