Психологические механизмы банковского менеджмента

goals and general policy are determined. The decision is made on realization of such policy, and the functions of the external representatives are carried out, i.e. contacts with authority structure, public organizations, clients, branches and partners. In such contacts, protection of a bank from using it in political games plays the great role. The psychological content of basic guidelines in the monetary policy and the role of some forms of banking facilities are disclosed. Role of such upper authority on making the financial forecasts for short, medium and long term is emphasized.

The second, intermediate level organizes realization of decisions and preparation of initial materials for such decisions. It chooses forms and methods of realization of a decision, selects staff for execution of it and the character of cooperation.Herethemethodsofeducationalpolicy,highsandlowsofthemethods of encouragement and punishment are analyzed.

Third level is the concrete executors, who realize the decisions with the help of appropriate documentation, contacts and so on. Here is given the list of necessary for them psychological qualities such as diligence, criticality, responsibility, participation in the bank interests, responsiveness, emotionality and necessary compliance of rationalism governed by the reason and the intellect. Some opinions connected with the concept of freedom as a norm for behavior are stated.

Chapter 5 is dedicated to express psychological requirements with respect to the activity of the bank’s top management under the model of the central bank, which upholds interests of the society and is entrusted with functions to conduct and regulate the monetary policy. Degree of conformity of the bank policy with the public interests is considered as a main indicator. It is determined by independence of the bank and its legal liability. The Board of the bank is considered as a psychological structure, distinctive collective individual with settled collective consciousness that carry out activity in compliance with the theory of cooperative management. The main requirement to the Board is community of principles and pluralism of opinions and approaches. The main role of the Chairman of the Board in forming of principles and their realization is described: he should present HIS principlesHIMSELF,butnotbeassignedbytheupperauthority.Thisfactenvisages thenecessityofexpressionofresponsibility,whichshouldbesharedbythemembers of the Board voluntarily.

Casesofindividualdecisions,decisionsthatconsideredasatemporarydeviation and a compromise and as a guarantee of a progress in the society on whole, are considered. Abilities of the manager to become aware of falsity of his decision, rejection of it and making other decisions taking into consideration the decisions offered by the subordinates, and even consideration of decisions rejected formerly shall be considered advantages of a manager. Some types of intercommunication of a Chairman with subordinate personnel are described.

Analyzing the activity of the Board, the authors criticize the concept of «valuables common to all mankind» showing that these are valuables of a definite

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civilization structure on a proper level of its development. The role of sympathy, empathy,emotionaltenderness,andtactfulnessaswellassuchqualitiesasintuition and sense of modern know how is shown. The Board activity in different situations and the role of attracted experts advisors in such cases are shown as a sample.

Chapter 6 analyzes psychological aspects of some trends in the banking activity. Analysis are carried out on the basis of the model assuming the chaotic structure of freemarket,whichshouldbeinfluencedbythebank,andsomereflexive(repayable) economy as well as the role of the public opinion are considered.

One after another, the peculiarities of the analytical trends, currency and securities transactions, activity of the bank supervision and license granting, operationsonthemarketareconsidered.Aspecialattentionisdrawntotheproblems of interrelations with the government and budget making. The psychological problems, which connected with realization of the accounting activity and the concepts such as accounting science, art of accounting and accounting experience, are considered. The peculiarities of the accounting activity at transition process of trade market into services market as one of the trends of modern economy are expressed.

Chapter 7 expresses problems connected with psychological climate forming. The main attention is drawn to reason the possibilities of such factor control using exceptionally indirect methods.

Chapter 8 is dedicated to form managerial reserve, to requirements put to the nominees and candidates as well as so called «strategic vision».

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Содержание

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Научное издание

А.А. Алдашева, В.И. Медведев, У.К. Сарбанов

Психологические механизмы банковского менеджмента

Художник: П.П. Ефремов Корректор:Л.Н.Гагулина Компьютерная верстка: А. Пикунова

Подписано к использованию 28.06.2024. Объем данных 6 Мб.

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