Advice of despatch

Glaston Potteries have made up the MacKenzie order and now advise them. MacKenzie Bros. will already have opened a letter of credit (see 9.7) at their bank, The Canadian Union Trust Bank, in favour of their suppliers, Glaston Potteries. The Canadian bank will now wait until they have confirmation of shipment from their agents in England, Burnley City Bank, and will then transfer the money so that Glaston Potteries can be paid.

Questions

1 How will the consignment be sent?

2 What will happen to the documents once Glaston Potteries receive them?

3 How have the goods been packed and the crates marked?

4 What did Glaston do about the item they could not supply?

5 When will the consignment arrive in Canada?

6 Which words in the letter correspond to the following: made up; send; in accordance with; apart from; due in?

5.4.7

Advice note

At 5.4.6, Glaston Potteries advised MacKenzie Bros. of despatch in a letter. Here D & S Charcot use a form.

D & S Charcot S.A.R.L. Advicenote

place du 20 aout 79 B-4000 Liege

Tel: (32) 49-240886

Telecopie: (32)49-16592

The Chief Buyer The following consignment has been sent to you Caravela by rail today. Please confirm receipt and quote

Rua das Ameixoeiras 1291 consignment note No. 8817561 915.

P-1700 Lisboa

Your order No. D 163/9

Quantity	Goods (Description)
4doz 68 100 4doz 6doz	ERC adaptors 13 amp Dimmer switches 250 watt 1-metre fluorescent fitting with defuser Jacar 4-metre extension leads 3kW (3,000 watt) 13 amp point fittings
Comments: Paid on Pro Forma inv. B3171. Date: 5 September 20—

5.5.

Delays in delivery

If goods are held up either before or after they are sent, you must keep your customer informed. Let him know what has happened how it happened and what you are doing to correct the situation.

I was surprised and sorry to hear that your consignment (Order No. В 145) had not reached you. On enquiry I found that it had been delayed by a local dispute on the cargo vessel SS Hamburg on which it had been loaded. I am now trying to get the goods transferred to the SS Samoa which should sail for Yokohama before the end of next week. However, I shall keep you informed.

I am writing to tell you that there will be a three-week delay in delivery. This is due to a fire at our Greenford works which destroyed most of the machinery.

Nevertheless, your order has been transferred to our Slough factory and is being processed there. I apologize for the delay which was due to circumstances beyond our control.

We regret to inform you that there will be a hold up in getting your consignment to you. This is due to the cut in supplies from Gara where civil war suddenly broke out last week. We have contacted a possible supplier in Lagos and he will let us know if he can help us. If you wish to cancel your order, you may, but I think you will find most manufacturers are experiencing the same difficulties at present.

5.6