- •1 Structure of a business letter
- •1 This is how a business school teacher is explaining the parts of a business letter to a student:
- •2 Now read the letter and name its elements:
- •Grammar: The Sequence of Tenses – Узгодження часів
- •2 Writing a business e-mail
- •1 Why do people use e-mail in business? Make a list of reasons.
- •2 Read some 'rules' for writing good business e-mails. Which rules do you follow?
- •3 Read the e-mail below from a student to a company about their work experience programme. Which rules in ex 2 does he break?
- •4 Look al the phrases in italics (1-6) in the e-mail. Match them with the formal phrases (a-f) below:
- •5 Here are some phrases to use in e-mails. Write starting (s), ending (e), saying why you are writing (w) or requesting (r) after each one and the ones in ex 4:
- •6 Rewrite Luigi’s e-mail using the rules in ex 2 and some of the phrases in ex 5. Grammar: Reported Speech (statements) – Непряма мова (стверджувальні речення)
- •3 Doing Business on the Internet
- •1 Match words that have a similar meaning:
- •Grammar: Reported Questions, Requests, Orders – Непрямі питання, прохання, накази
- •4 Business across Cultures
- •1 Match words that have a similar meaning:
- •2 Match the words and phrases in the box with the correct definition:
- •5 Put these statements about customs and culture into the correct order. Translate the sentences:
- •Grammar: First Conditional – Умовні речення і типу
- •5 What is Economics About?
- •1 Read the following words and try to guess their meaning. Mind the stress!
- •2 Match English and Ukrainian equivalents:
- •3 Choose the correct word:
- •4 Complete the sentences:
- •Grammar Second Conditional – Умовні речення іі типу
- •6 Products, Goods and Services
- •1 Match words that have a similar meaning:
- •3 Match the words and phrases in the box with the correct definition:
- •Grammar: Third Conditional – Умовні речення ііі типу
- •7 Markets
- •I. Give English equivalents of the following:
- •III. Answer the questions:
- •IV. Translate into English:
- •Grammar: Modals – Модальні дієслова (1) Ability (здатність, спроможність): can, could, be able to
- •Permission (дозвіл): can, could, may, be allowed to
- •8 Export and Import
- •1 Match words that have a similar meaning:
- •4 Fill in the missing prepositions: (of (2), in, at (2), by (3), on (2), for, through, to)
- •5 Translate into English:
- •Grammar: Modals – Модальні дієслова (2)
- •9 Money and its functions
- •1 Match words that have a similar meaning:
- •2 Translate the sentences into Ukrainian. Define the part of speech of the underlined words:
- •3 The words in the box frequently occur before "money". Find combinations that mean:
- •4 Match the words and phrases in the box with the correct definition:
- •Grammar: Modals with the Perfect Infinitive – Модальні дієслова з перфектним інфінітивом
- •10 Aggregate supply
- •I. Find equivalents:
- •II. Match the synonyms:
- •III. Fill in the blanks with prepositions or adverbs if necessary:
- •IV. Match the terms with their definitions:
- •V. Define which of the following items best completes the statement:
- •VI. Complete the following sentences:
- •VIII. Translate into English:
- •Grammar: The Infinitive – Інфінітив
- •11 Aggregate demand
- •I. Match the antonyms:
- •V. Complete the following sentences:
- •VI. Translate into English:
- •VII. Replace the Ukrainian words and phrases by their English equivalents in the correct form:
- •Grammar: The Gerund – Герундій
- •(12) Grammar: The Participle – Дієприкметник
1 This is how a business school teacher is explaining the parts of a business letter to a student:
T.: |
Well then, your company's name and address is printed at the top of the letter. This is called the letterhead. And the person you are writing to is the reader. |
S.: |
I see. So the letterhead's at the top of the letter, and the reader's name and address is on the left. |
T.: |
That's right. Below the reader's name and address are the references. |
S.: |
Oh yes. "Ref" is short for "reference", I suppose. |
T.: |
Yes. The references are usually the initials of the writer's name and the secretary's name. In this letter JB stands for Joy Bradley and SY stands for Simon Young. Now, what is there on the right? |
S.: |
The twenty - third of January, two thousand and nine. It's the date. |
T.: |
Yes. The date's on the right. Now, on the left, under the references is the opening salutation. |
S.: |
The opening salutation is "Dear Ms Meiners"? |
T.: |
Yes. And below the opening salutation is the body of the letter - this is what you really want to write. |
S.: |
So the body of the letter is between the opening salutation and the closing salutation. |
T.: |
Yes. "Yours sincerely" is the closing salutation. |
S.: |
And then there is the signature and the writer's name and the writer's position in the firm. |
T.: |
That's right. The signature is above the writer's name and the name is above the writer's position in the firm. What's Simon Young's position? |
S.: |
He's a sales assistant. |
T.: |
Right. |
S.: |
What does "Encl" mean at the bottom? |
T.: |
It stands for "enclosure". It means something is enclosed with the letter. |
S.: |
Oh I see. In this letter the enclosure is the catalogue. |
T.: |
Right. |
2 Now read the letter and name its elements:
Brighter Office Supplies Limited |
|
13 Mill Street |
|
Harlow |
………. 1 |
Essex CM202JR |
|
Telephone Harlow 26 721 |
|
Telex 81259 |
|
Cables/Telegrams BOS Harlow |
|
Ms A Meiners |
|
Simple Stationers Ltd |
…………………………………………………………………………. 2 |
15 Mowbray Road |
|
London NW65EJ |
|
23 January 2009 ………………………... 3
Your ref: AM / SN |
………………………………………………………………………… 4 |
Our ref: SY / JB |
|
Dear Ms Meiners, …………………………………………………………………………………... 5
Thank you for your letter of 18 January. Our current catalogue is enclosed as you requested, but I am afraid our price list is unavailable at the moment as it is being reprinted. However, I will send you one as soon as they are available.
Thank you for your interest in the company. We look forward to doing business with you in the future. |
…..….. 6 |
Yours sincerely, ………………………………………………………………………….. 7
Simon Young …………………………………………………………………………………... 8
Simon Young ……………………………………………………………………………. 9
Sales assistant …………………………………………………………………………… 10
Encl ……………………………………………………………………………………… 11