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Active Vocabulary

enduce(v)

— переконувати

profitable

— прибутковий

reconcile (v)

— узгоджувати

make decision

— приймати рішення

appropriate

— відповідний

keen-eyed

— уважний

have a notion

— мати уяву

station waiter

— офіціант

commis waiter

— помічник офіціанта

note- the orders

— приймати замовлення

wash up area

— мийка

fold the bill

— згорнути навпіл рахунок

tip

— чайові

shortage

— недолік

overcharging

— обрахування

replеnish

— прибирати, переставляти

І. Phonetic Exercises

Ex. 1. Read and transcribe the following words, consult a dictionary. Mark the stresses:

duties, restaurant, sufficient, knowledge, correctly, accompaniments, appropriate, garnish, various, expert, advice, enduce, reconcile, client, satisfaction, suggest, organizer, responsible, adjust, kitchen, manipulate, deposit, temperature, overcharging.

II. Vocabulary and Grammar Exercises

Ex. 1. Give the corresponding Ukrainian equivalents to the following words and word-combinations:

adjust the timing of the courses, tray; trolley, dumb-waiter, change, silver service, plate service, a great number of; wine waiter, replenish, vary, kitchen service, collect, Head - waiter, clients' satisfaction; appropriate, be responsible for, customer, make the decision, allocation of duties, principal assistance, adjust the timing of the courses.

Ex. 2. Give English equivalents to the following words and word-combinations:

найбільш прибутковий, приносити їжу з кухні, обслуговувати клієнта з лівого боку, збирати брудний посуд, переконувати клієнта, обов'язки, чайові, перелік вин та блюд, задовольняти потреби клієнта, сплачувати по рахунку, мийка, бути відповідальним за роботу ресторану.

Ех. 3. Complete the following table:

Verb

Noun

Serve

Service

Define

____________

____________

Suggestion

Decide

____________

____________

Appropriation

Satisfy

____________

____________

Responsibility

Manipulate

____________

____________

Indication

Prepare

____________

____________

Accompaniments

Ex. 4. Make these sentences interrogative and negative:

1. Plate service is speedy and economical.

2. The Wine waiter will bring, prepare and serve the wine.

3. A Head-waiter knows how to reconcile his clients' satisfaction.

4. The Staff of the restaurant must have sufficient knowledge of all the items on the menu and wine list.

5. Silver service derives its name from the silver dish.

III. Speech Exercises

Ex. 1. Answer the following questions:

1 .What are the responsibilities of a Head - waiter?

2. Why is he considered to be an expert in food and wines?

3. What are the duties of the station waiter?

4. Is it necessary for the station waiter to have some knowledge about his service?

5. What does the commis waiter do while serving the guests?

6. What are the two sorts of service? Which is quicker?

7. What is the wine waiter in charge of?

8. When should be the bill presented to the customer?

9. Who makes out the bill?

10. In which way should be the bill presented to the guest?

11. Why is the bill folded on the plate?

12. Is it customery for the clients to leave the tips?

Ex. 2. Discuss the duties of Head - waiter, Station waiter, Commis waiter, Wine waiter

Dialogue:

ORDERING A MEAL FOR A BIRTHDAY CELEBRATION

In a hotel-restaurant a resident enters and approaches the Head-waiter

Head-waiter: - Good morning, madam, can I help you?

Resident: - Yes, I should like to know if it's possible to have a special celebration dinner for three of my friends tomorrow evening.

Head-waiter: - Certainly, madam. Perhaps we could arrange the menu now?

Resident: - Yes, that's a good idea: it will be a birthday celebration and there will be two ladies in the party.

Head-waiter: - I suggest that you start with oysters as they are in season, then follow with fillets of plaice...

Resident: - For the main course I should like fillets of steak. What would you suggest as appropriate vegetables?

Head-waiter: - Green salad.

Resident: - That will do very well. Would you please supply the appropriate wines?

Head-waiter: - Certainly, we have a good selection and we'll see to it. What would you like for the sweets?

Resident: - I should like strawberries and cream for dessert, to be followed by coffee and liqueurs.

Head-waiter: - Would you like us to supply ice-cream for the ladies?

Resident: - That's a good ideal! I think that's all. Please, add the bill to my account.

Head-waiter: - What time would you like the table for and would you like aperitifs before the meal?

Resident: - The table for eight o'clock, but no drinks: as I'm meeting my friends in the cocktail bar.

Head-waiter: - Thank you, madam, it will be arranged.

Notes

oysters

be in season

fillets of plaice

appropriate

for the sweets

for account

устриця

бути по сезону (для певної їжі)

філе камбали

підходящий

на десерт

на рахунок