Vocabulary:

to ship	- поставлять, отгружать, отправлять
per unit	- за единицу (штуку)
cif (cost, insurance, freight)	- условия поставки сиф
similar	- аналогичный

Exercise 6: Make up a dialogue with your partner imitating negotiations concerning price, terms and time of delivery between Russian and American businessmen.

Unit 4

OFFERS

Lesson 1

A reply to an enquiry from a regular customer is normally fairly brief, and does not need to be more than polite and direct. Provided the supplier is in a position to meet his correspondent's requirements, his reply will generally:

a) thank the writer of the letter of enquiry for the letter in question;

b) supply all the information requested, and refer both to enclosures and to samples, catalogues and other items being sent by separate post;

c) provide additional information, not specifically requested by the customer, so long as it is relevant;

d) conclude with one or two lines encouraging the customer to place orders and assuring him of good service.

In many types of business it is the practice of the seller to offer goods to regular customers and to others who may be interested, without waiting for an enquiry. Similarly, suppliers regularly make special offers of goods when prices are particularly favourable. In these cases the customer's interest has to be aroused.

Offers made in writing usually state the nature and description of the goods offered, the quantity, the price, the terms of payment and the time and place of delivery. Offers may be firm (or binding) or without engagement.

A firm offer is made by a seller to one potential buyer only and usually indicates the time during which it will remain open for acceptance. If the buyer accepts the offer in full within the stipulated time, the goods are considered to have been sold to him at the price and on the terms stated in the offer.

According to English and American law, a person making a firm offer has the right to revoke it at any time before it has been accepted. According to Russian law, a person making an offer is bound by it until the expiration of the time stated in the offer. When no time for acceptance is stipulated in the offer, the acceptance must be made within a reasonable time.

An offer without engagement does not bind the seller and therefore may be made to several potential buyers. If the buyer accepts such an offer, the goods are considered to have been sold to him only when the seller, after receipt of the buyer's acceptance, confirms having sold him the goods at the price and on the terms indicated in the offer.

Expressions used in offers:

General opening lines

1) We have pleasure in offering you the following goods...

2) You will be interested to hear that...

3) You will find enclosed with this letter a sample of ...

4) As a result of the favourable supply situation we are able to offer you ...

Expressions used in firm offers

1) We have pleasure in offering you, subject to your acceptance by cable...

2) This offer is made subject to an immediate reply...

3) We offer you the goods subject to receiving your confirmation within ... days of the date of this letter.

4) We are holding this offer open for your acceptance until the 15th May.

Expressions used in offers without engagement

1) We have pleasure in offering you, without obligation...

2) This offer is made without any engagement on our part.

3) This offer is subject to the goods being unsold on receipt of your reply.

4) This offer is made subject to prior sale.

Prices and terms

1) Our prices are quoted c.i.f. London.

2) Our prices include packing and carriage.

3) Price includes delivery to nearest railhead.

4) Prices are subject to variation without notice, in accordance with market fluctuations.

5) Prices for the quality you mention range from 75c to $ 5.

Supply and demand

1) In view of the heavy demand for this line, we advise you to order at once.

2) The exceptional demand this season has nearly cleared our stocks of...

3) This article is in great demand.

4) Owing to the increased demand for this type of car, our stocks have run very low.

5) As we have a good supply of these machines we can effect shipment within 5 days.

6) The model you ask for is out of production, but we can supply ... instead.

7) We cannot promise delivery before 1st January unless your order reaches us within 5 days.

Asking for instructions

1) Will you kindly let us have an early decision.

2) Please send us your instructions by fax.

3) Kindly confirm your order at the price quoted.

4) We await your instructions by return.

5) Please let us know your wishes by Friday without fail.

6) Kindly use the enclosed order form when you make out your order as this will facilitate prompt and accurate execution.

7) If our proposal is acceptable to you, please confirm by return.

Concluding sentences

1) Our whole experience is at your service. We hope you will make use of it.

2) We should appreciate the opportunity of showing you how efficiently we can serve you.

3) Words alone will not prove what we claim for our products: only a trial can do that, and a trial will convince you.

4) You may rely on us to give your requirements immediate attention.

5) We will hold a quantity in reserve for you, as we feel sure you would not wish to miss such an opportunity.

6) If you think our offer meets your requirements, please let us have your order at an early date, as supplies are limited.

7) As we execute all orders in strict rotation, we strongly advise you to order early.