18. Give English equivalents for the following:

предъявить претензию продавцу на сумму; считать претензию необосно­ванной; возместить убытки, возникшие в связи с несоответствующей упаковкой; нести потери из-за недоброкачественного товара; отклонить претензию как необоснованную; передать дело в арбитраж; назначить арбитра для урегулирования вопроса; решение арбитража; потребовать компенсацию; выполнять контракт; нарушение контракта; избегать подобных ошибок в будущем; принимать все меры для выполнения контракта; приносить искренние извинения за причиненные неудобства; исследовать вопрос; расследовать случай хищения; обстоятельства по независящим от нас причинам; согласиться на дружественное урегулирование спора.

19. Match the words on the left with their definitions on the right

1. pilferage a) reduction in price allowed by the seller;

b) error, disagreement;

2. groundless claim c) one who receives payment;

3. amicable agreement d) a person who is appointed to settle a dispute;

4. Arbitration Commission e) to prove, to show proof;

5. payee f) a case not fully enclosed built

for the particular thing they have to carry

6. discrepancy g) petty theft;

7. crate h) friendly agreement;

8. discount i) a claim without any grounds;

9. arbitrator j) to be no longer valid;

10. non-preformance of the contract k) office mistake;

11. to evidence 1) failure to fulfil the contract;

12. to expire m) to compensate a person or free him from liability

13. to indemnify n) a special body for the judging

14. clerical mistake

20. Fill the gaps in these sentences with a suitable prepositional phrase. The first one is done for you as an example.

Through official channels, to the same effect, out of date, with reference to, out of stock, on order, on closer inspection, on the telephone, on approval, in transit, in running (working) order.

1. We are sending you our Spring catalogue under separate cover.

2. If we can't solve the dispute ....., perhaps we should get someone in from

outside.

3. We informed them by phone of our decision, then sent them a letter......

4. The old computers were really......

5......your letter of 15 March, we are unable to offer you an alternative

delivery date.

6. We regret that we are unable to supply the items you ordered, as we are completely......

7. We have had the goods.....for three months, but they have not arrived yet.

8. We accepted delivery of the goods as undamaged, but ..... we find that

several of the components are unusable.

9. I spoke to him.....last week about this.

10. We can have the goods for four weeks......Then we can return them or pay

for them.

11. We must ask you to take full responsibility for the goods, as long as they are

12. When we took delivery of the system everything was ......The problems

have started since.

Right answers: 2. Through official channels

3. to the same effect

4. out of date

5. With reference to

6. out of stock

7. on order

8. on closer inspection

9. on the telephone

10. on approval

11. in transit

12. in running/working order