1 Match words that have a similar meaning:
custom gift operate spell out rude behaviour avoid expensive tip extra |
gratuity costly evade impolite conduct explain in detail act habit additional present |
2 Match the words and phrases in the box with the correct definition:
1) formal rules for polite behaviour in a society; 2) something done in a society because of tradition; 3) money given to somebody for doing something; 4) rules for behaviour; 5) a person who is higher in rank or importance; 6) an agreement, usually written and signed by those making it; 7) something given freely to another, a present; 8) a king or queen and family; 9) showing bad manners, impolite. |
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3 Choose the correct word from the box to complete the gaps. Translate the sentences into Ukrainian:
rude; polite; be aware of; expensive; extras; offended; custom; acceptable; to spell out; superiors; gift; do's and don'ts; tip (2) |
1 I left the waiter a generous.... 2 It takes time to learn the ... for business people visiting a foreign country. 3 My boss gave me a watch as a birthday.... 4 I gave the cab driver a $ 5... . 5 My ... in the company have requested that I cut costs. 6 He does not understand the technological process; you will have ... it for him. 7 Wearing a shirt without a tie is ... dress for dinner here. 8 It is British ... to drink tea at four o'clock each afternoon. 9 She was ... that we didn't accept her invitation to dinner. 10 The basic service costs $ 100 plus 20 percent for the.... 11 This hotel is more ... than I expected. 12 A salesperson must... market prices. 13 It wasn't very ... to leave without saying thank you. 14 It was ... to walk away while that customer was talking to you.
4 Fill in the missing prepositions: (for, in (2), without, on (2), at, through, of (2), from)
A guide to doing export business in Japan
Be prepared ... important cultural and language difficulties. This, may seem obvious but some businessmen try to get by ... Japan ... hiring a good interpreter who can also explain Japanese traditions and customs.
Trade ... personal contact ... a senior level. This is more important that trading ... price.
Patience pays dividends. It may take several visits before an order comes....
Quote ... local currency.
Emphasise your product's country ... origin.
Offer gifts. However, it is not the value ... the gift, but the fact it is a present... you that counts.
5 Put these statements about customs and culture into the correct order. Translate the sentences:
1) clock / bad / a / is / symbol / of / a / luck. (China)
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2) directly / "no" / avoid / they / saying. (Japan)
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3) never / business / must / you / discuss / dinner / over. (France)
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4) luckiest / is / the / number /eight. (China)
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5) responsibility / managers / to / expected / are / full / take. (Saudi Arabia)
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6) always / taught / have / not / been / business / do / to / anyone / but / with / friends / they. (Mexico)
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7) business / do / they / quickly / as / possible / as. (Britain)
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8) you / if / shake / fail / hands / to / may / considered / be / rude / you. (France)
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9) take / they / queues / seriously / very / never / and / jump / line / in. (Britain)
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10) make / people / clear / a / distinction / personal / between / business / and / relationships. (Germany)
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11) titles / required / job / are / generally / talking / to / when / colleagues / business. (Mexico)
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