Vocabulary practice
1. The following words and phrases on the left are taken from the text. Match them with the correct meaning on the right according to how they are used in the passage.
|
Words from text |
Meaning | |
|
a) |
key _
|
1) compromise |
|
b) |
'trade-off'
|
2) operate |
|
c) |
opt for |
3) standard of quality |
|
d) |
incurred |
4) insignificant |
|
e) |
compounds |
5) choose |
|
f) |
run |
6) most important |
|
g) |
calling for |
7) decrease in value |
|
h) |
negligible |
8) accompanying |
|
i) |
depreciation |
9) makes worse |
|
j) |
attendant |
10) caused |
|
k) |
calibre
|
11) requiring |
Text organization
2. Number the boxes 1-6 to match these main ideas with the paragraphs they belong to.
a
)
Hotel operation is a risky and costly business.
b
)
A hotel's psychological characteristics are just as important as the
physical.
c) The location of a hotel is an important factor in its success.
d
)
Many hotels are faced with a number of problems and decisions due to
the
rise and fall in demand for their facilities.
e
)
A hotel may be chosen by a traveller for one or more of a number of
different reasons.
f
)
A hotel may market different facilities to different types of
customer.
Comprehension
3. Accommodation 'is not a single product but the sum of a variety of different products'. Using the text plus your own experience, make a list of some of these 'different products'.
4. Define (a) seasonality and (b) periodicity.
5. Under the following headings make a three- or four-paragraph summary of the potential problems faced by hotels.
(a) Location
Construction costs
Marketing
Fluctuating demand for hotel facilities
Vocabulary practice
1. Hotel facilities. One word is missing from each of these sentences. Which one? The missing words are all adjectives and they are in the box at the side of the page. The first one has been done for you as an example. Then discuss what the qualities of a good hotel are.
Adjoining,
alternative, comfortable, dedicated, en suite,
luxurious,
noisy, non-residents, private, self-catering, self-service,
short-stay, sunny, surrounding, vacant.
1. The guest rooms have been refurnished with ____luxurious___ carpets and fittings.
2. I’m sorry that you haven’t been happy with your hotel: we’ll find you __________ accommodation immediately.
3. In addition to the main restaurant there is a ___________ cafeteria and a bar.
4. The best conference hotels provide a ___________ member of staff for each conference to liaise with the organizer and ensure the event proceeds smoothly.
5. If you can’t put us in ___________ rooms, could we at least have rooms on the same floor?
6. Some of the rooms look out onto a main road, so I’m afraid they might be a little________.
7. We are a city center hotel mainly catering to __________ guests.
8. It’s a south-facing room so it’s nice and ____________ all day.
9. From the terrace, you have a marvelous view over the ____________ countryside
10. I’m sorry: we haven’t got any ____________ rooms. Have you tried the Grand?
11. The hotel has 25 bedrooms, all with ___________ bathrooms.
12. Our restaurant is open both to _____________ and to guests.
13. The hotel is divided into separate _____________ apartments.
14. There are more _________ chairs in the lounge, if you find the diving room chairs too hard.
15. The hotel has __________ gardens for the exclusive use of guests.