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9 Family Medicine Residency Accreditation
Table 9.1 Six core competencies [4]
Patient care: Residents must be able to provide patient care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health. Medical knowledge: Residents must demonstrate knowledge of established and evolving biomedical, clinical, epidemiological and social­behavioral sciences, as well as the application of this knowledge to patient care Professionalism: Residents must demonstrate a commitment to carrying out professional responsibilities and an adherence to ethical principles. Interpersonal and communication skills: Residents must demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and health professionals Practice-based learning and improvement: Residents must demonstrate the ability to investigate and evaluate their care of patients, to appraise and assimilate scientic evidence, and to continuously improve patient care based on constant self-evaluation and lifelong learning Systems-based practice: Residents must demonstrate an awareness of and responsiveness to the larger context and system of healthcare, as well as the ability to call effectively on other resources in the system to provide optimal healthcare
45
spend a signicant portion of their training. Thus, was born the basis for “the practice is the curriculum”—a concept that has served as a bedrock for training in family medicine, dis­tinguishing it from virtually all other specialties that primar­ily train residents in hospital-based settings or similar institutions.
With the transition to ACGME oversight and administra­tion, the program requirements for all specialties, including family medicine, underwent a transformation in the 1980s and 1990s, expanding the number of requirements, largely to accommodate the development of standardized common program requirements (CPRs) shared by all specialties. The CPRs addressed issues such as the work environment, train­ing resources and faculty requirements for all specialties, a rst step to ensure that all residents would have a similarly safe working and learning environment regardless of their chosen specialty. Initially, these CPRs were woven into each specialty’s program requirements (SPRs).
Family medicine was no different, with requirements expanding from two to several pages which addressed resi­dent and faculty qualications as well as the work environ­ment, scholarship expectations, and evaluation process. More details regarding the family medicine curriculum were included with a special emphasis on the interaction with other specialty services (such as pediatrics, obstetrics, sur­gery, etc.) as well as specications for what was called the Family Practice Center (FPC). SPRs addressed the space, stafng, and patient care services of the FPC, recognizing that residents must learn the clinical aspects of family medi­cine as well as critical practice management functions for successful independent practice. Cornerstones of family medicine, accessible continuity of care and comprehensive coordinated care oriented toward the family and community were highlighted alongside a strong emphasis on behavioral health, codifying what had previously been general curricu­lar principles into a detailed set of SPRs. The emergence of concerns around resident working conditions, brought to national attention by the Libby Zion case, led to duty hour requirements in 2003, modied in 2011, to which all special­ties had to adapt. These changes along with the development
of six core ACGME competencies (Table 9.1) and a shift toward competency-based medical education resulted in the expansion of family medicine program requirements to over 60 pages by the year 2020.
The Purpose andOutcomes ofResidency Accreditation: Standardization Versus Innovation andFlexibility
Why Accreditation Matters
Accreditation is a review process that helps to evaluate, improve, and recognize a residency program’s compliance with certain standards of education. Accreditation improves healthcare by assessing and enhancing the quality of resident physician education for the benet of the public. Accreditation is not permanent; it requires periodic renewal to ensure the quality of education is maintained. Recognition by an inde­pendent accrediting body is a statement that an institution meets a dened level of educational standards. Accreditation is the term applied to standards maintained by an institution or program; the terms certication and licensure apply to individuals.
Accreditation through the ACGME is achieved through a voluntary process of evaluation and review based on pub­lished accreditation requirements. ACGME accreditation provides assurance that a Sponsoring Institution, an entity that oversees, supports, and administers one or more ACGME-accredited residency or fellowship programs, and individual programs meet the quality standards (CPRs and SPRs) of the specialty or subspecialty for which it prepares its graduates. ACGME accreditation for each specialty is overseen by a Review Committee, made up of volunteer spe­cialty experts from the eld, that sets accreditation standards and provides peer evaluation of Sponsoring Institutions, spe­cialty residency programs and subspecialty fellowship programs.
The focus of the ACGME is on institutional and program­matic standards. The RCFM assesses programs for their
46
G. S. Hoekzema et al.
compliance with CPRs and SPRs specic to family medicine.
ACGME accreditation conrms that sponsoring institu­tions and programs meet both institution-wide and program­specic requirements, in terms of the training provided to residents and fellows. Accreditation means the institution and its residency and fellowship programs have been peer­evaluated to ensure quality.
Self-regulation is a fundamental professional responsibil­ity and the ACGME system for assessing the quality of physician educational programs answers to the public for the graduates it produces. The ACGME serves the public trust by setting and enforcing standards that govern the specialty education of the next generation of physicians.
When the ACGME was established in 1981, it worked to reduce variability in the quality of resident education, and it focused on formalizing subspecialty education. Since ACGME accreditation has been established, performance on certifying examinations has improved, residents are better prepared to deal with dramatically increased volume and complexity of information within their specialty, and gradu­ates and academic institutions have contributed to clinical advances and educational innovation that benet the public [3].
Specialty-Specic Program Requirements andCore Competencies
Accreditation standards codied in the CPRs and SPRs have several aims. Common program requirements expected of all specialty training programs outline a unied set of core competencies across six domains. (Table9.1—ACGME core competencies).
Specialty-specic requirements aim to embody the core tenets of each unique specialty. The specialty-specic requirements in family medicine begin with a page-long def­inition of a family physician, physicians who provide rst­contact, comprehensive, compassionate, and high-quality care within the context of patients’ families and communities over the continuum of a patient’s lifespan. Family medicine­specic requirements outline dened minimum expectations for resident patient care experiences and program curricular elements. For example, in the July 1, 2023, family medicine program requirements, it is specied that residents must have at least 600hours (or 6months) and 750 patient encounters dedicated to the care of hospitalized adults. Some program requirements are written to allow for a degree of exibility in how individual programs achieve them.
Major revisions to the family medicine program require­ments occur every 10 years. New training requirements effective July 1, 2023, take into account the historical origins and core values of the specialty and strive to ensure family
physician trainees are prepared for independent practices of the future in diverse communities and are able to adapt to a changing healthcare environment. The requirements repre­sent an important evolutionary step toward more competency­based medical education, moving away from proscriptive numerical requirements to more curricular exibility so pro­grams can adapt to the needs of their unique communities and still meet the goal of producing comprehensive personal physicians [5].
How Board Certication Diers fromProgram Accreditation
While the ACGME accredits institutions and residency pro­grams, the American Board of Medical Specialties (ABMS) oversees a process to certify individual physicians. Specically, for family physicians, the American Board of Family Medicine (ABFM) certies MD or DO family physi­cians who satisfactorily complete ACGME-accredited resi­dency programs and meet other established requirements. ABFM board-certied physicians are designated as Diplomates. The American Osteopathic Association Bureau of Osteopathic Specialists and AOBFP fulll similar roles for the osteopathic physician community.
The primary function of each ABMS/AOA member board is to certify physicians in their primary specialty and subspe­cialty areas and to support the professional development of board-certied physicians throughout their careers. This is accomplished through a comprehensive process involving setting educational requirements, professional peer evalua­tion, examination, and professional development.
Board certication is voluntary and requires high stan­dards of patient care and a lifelong commitment to learning and professional development. In addition to maintaining ethical standards, diplomates must continuously hold a med­ical license as specied by their certifying board.
Board certication in family medicine assures patients and the public that an individual physician is highly skilled and effective at improving patient healthcare by having met specic residency training standards and continuing to main­tain high professional standards. In family medicine, after physicians obtain board certication, they must maintain certication by meeting an ongoing series of requirements. Meeting family medicine continuous certication require­ments reects a physician’s commitment to ongoing educa­tion, an expectation shared by patients and the public. For ABFM board certication, physicians must complete activi­ties in four categories: (1) Professionalism, (2) Self­assessment and Lifelong Learning, (3) Cognitive Expertise, and (4) Performance Improvement.
ABFM board certication requires satisfactory comple­tion of an ACGME-accredited residency program. Family
9 Family Medicine Residency Accreditation
47
medicine residents are required to participate in ongoing board certication activities before sitting for their initial board certication examination, which can be taken toward the end of the third year of residency. Residents begin the board certication process during residency, a process that is distinct from ACGME program accreditation. The AOA board certication process is similar but distinct from the ABFM process. The RCFM must work with the ABFM and AOA to ensure that residency program accreditation and resident board eligibility are synchronized.
The RCFM collaborates with the ABFM and AOA to pro­mote better healthcare education and drive better outcomes. To this end, the ABFM and AOA each nominate three mem­bers to the RCFM, and have a non-voting ex-ofcio member who attends the RCFM meetings. Although the ex-ofcio member does not vote on accreditation decisions, they are allowed to speak on matters of importance to the board. One reason for this is to ensure requirements for accreditation coincide with board eligibility. The aggregate 5-year board (ABFM or AOBFP) pass rate for rst time graduate test­takers is a major outcome measure for program accredita­tion. A 5-year aggregate pass rate of <80% for either certifying board is considered to be an accreditation ag and would be cited. This specic measure is an example of data sharing between the board certifying organizations and the RCFM. Another example of this partnership is the ability of the ACGME to obtain the board certication and Family Medicine Continuous Certication status for all faculty listed in the ACGME’s Annual Data System (ADS).
ACGME Organization: Mission, Vision, Organizational Structure, andtheFamily Medicine Review Committee
This section will outline and discuss the ACGME mission and vision, the organizational structure of the ACGME, and the appointment of members to the Review Committee for Family Medicine. The mission and vision of the ACGME are denoted in Table9.2.
ACGME Organizational Structure
The ACGME describes itself in the following way. “The Accreditation Council for Graduate Medical Education (ACGME) is an independent, 501(c) [3], not-for-prot organization that sets and monitors voluntary professional educational standards essential in preparing physicians to deliver safe, high-quality medical care to all Americans. Graduate medical education (GME) refers to the period of education in a particular specialty (residency) or subspe­cialty (fellowship) following medical school; the ACGME oversees the accreditation of residency and fellowship pro­grams. The ACGME does not accredit US medical schools. The LCME accredits US allopathic medical schools and is sponsored by the AAMC and the AMA.The Commission on Osteopathic College Accreditation of the American Osteopathic Association accredits US osteopathic medical schools.” [6].
As of academic year 2021–2022, the ACGME­accredited 12,740 residency and fellowship programs with a total of 153,843 active full and part-time residents and fellows. One in seven physicians in the United States is a resident or fellow. There were 182 recognized specialties and subspecialties. There are 871 ACGME-accredited sponsoring institutions. In 2023, 4530 medical school graduates matched into 773 family medicine residency programs through the National Resident Matching Program (NRMP).
The ACGME does not accredit all residency and fellow­ship programs. The ACGME accreditation is a voluntary process that programs and their sponsoring institutions choose to complete. Not all residency and fellowship pro­grams in the USA are ACGME accredited. In some cases, this is because the ACGME does not yet accredit a particular specialty or subspecialty. For example, there are some fel­lowship programs in family medicine that are offered to graduates of family medicine residency programs that are not accredited by the ACGME.Examples include Maternal Healthcare, Rural Medicine, Global and International Health and Integrative Medicine. In a few circumstances, programs
Table 9.2 ACGME mission and vision
ACGME Mission: The mission statement of the ACGME is: “We improve health care and population health by assessing and enhancing the quality of resident and fellow physicians’ education through advancements in accreditation and education.” [7] ACGME Vision: The vision statement of the ACGME is: “We envision a health care system in which the Quadruple Aim has been realized. We aspire to advance a transformed system of graduate medical education with global reach that is:
• Competency-based with customized professional development and identity formation for all physicians;
• Led by inspirational faculty role models overseeing supervised, humanistic, clinical educational experiences;
• Immersed in evidence-based, data-driven, clinical learning and care environments dened by excellence in clinical care, safety, cost­effectiveness, professionalism, and diversity, equity, and inclusion;
• Located in healthcare delivery systems equitably meeting local and regional community needs; and,
• Graduating residents and fellows who strive for continuous mastery and altruistic professionalism throughout their careers, placing the needs of patients and their communities rst.” [7]
https://www.acgme.org/about/overview/mission- vision- and- values/
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G. S. Hoekzema et al.
and/or sponsoring institutions have opted not to apply for accreditation from the ACGME though residency programs must be accredited by the ACGME to be eligible for CMS (Centers for Medicare & Medicaid Services) Direct Graduate Medical Education (DGME) and Indirect Medical Education (IME) funding.
The ACGME has a Board of Directors. The ACGME leadership staff includes Review Committee executive direc­tors, accreditation eld representatives, and Clinical Learning Environment Review (CLER) eld representatives.
The ACGME has an international arm (ACGME-I) that accredits GME programs internationally. The ACGME-I has set separate requirements and is overseen by a separate board of directors. A full description of the ACGME-I can be found at: https://www.acgme- i.org/about- us/mission/
Review andRecognition Committees
There are three types of Review Committees:
1. Specialty Review Committees
2. Transitional Year Review Committee
3. Institutional Review Committee
After the formation of the Single Accreditation System (SAS), a separate Osteopathic Recognition Committee (ORC) was formed to oversee the recognition of programs that sought to maintain distinctive osteopathic training within their residency. The ORC does not accredit programs but grants Osteopathic Recognition status to programs that meet certain standards that promote and maintain osteopathic principles throughout the training program.
Each specialty has a designated Executive Director (ED). The ED and Review Committee (RC) staff are experienced, knowledgeable, and helpful resources for all matters pertain­ing to accreditation. When a Program Director (PD) has a question about accreditation or program requirements, they are encouraged to contact the ED and RC staff. The ED and staff manage communication with programs about RC deci­sions, serve as liaisons between the ACGME leadership and committee members and organize the work of the RCFM, including review committee meetings. The RCFM leader­ship, which includes the Chair, the Vice-Chair and the ED, work in concert with each other on ofcial public communi­cations to the family physician community. Only the Chair, Vice-Chair or ED may speak for the committee with regard to ofcial policies, accreditation decisions or procedures. Contact information can be found on the ACGME RCFM web page which is a helpful resource to use as a starting point for most accreditation related questions or concerns.
The Family Medicine Review Committee (RCFM)
The RCFM has members with expertise in family medicine residency education and family medicine accredited fellow­ships or other relevant expertise and a member who is a resi­dent or fellow in an ACGME-accredited program and a public member. All committee members (except the resident and public members) are nominated by RC-specic nomi­nating organizations, selected by vote of the members of the RCFM, and conrmed by the ACGME Board of Directors.
In family medicine, the nominating organizations include the American Academy of Family Physicians (AAFP), ABFM, AOA and AMA.The RCFM is composed of three appointees from each of these four organizations, plus the resident and public members, for a total of 14 voting members.
The RCFM solicits nominations for physician members from the four nominating organizations. The RCFM ED will contact the nominating organizations with sufcient notice to allow identication, vetting and submission of the names of at least two candidates for each vacancy to the commit­tee’s executive director at least 12months before the date of the appointment. In the case of the public member, a call will go out from the ACGME to solicit self-nominations for con­sideration. In the case of the resident member, the ED will solicit nominations from the leadership of the resident sec­tion of the AAFP.The names of potential nominees may be submitted by other FM organizations to the nominating orga­nizations. For example, the Association of Family Medicine Residency Directors (AFMRD) and Society of Teachers of Family Medicine (STFM) may submit names to the AAFP for consideration. Self-nominations are allowed. The RCFM applies principles of diversity, equity, and inclusion when considering candidates. The RCFM does not consider nomi­nees from the same institution or the same city/metropolitan areas of current members at the time of appointment.
The ACGME helps to promote new member solicitations through its e-Communication program to the GME commu­nity, the ACGME website and through social media. Nominees must submit specic materials, such as a curricu­lum vitae and letters of recommendation, to be considered by the RCFM. Members are selected based on professional qualications, geographic location, expertise needs of the RCFM, and racial, ethnic, and community diversity. Once the RCFM has selected a nominee, the ACGME Board of Directors must conrm the nomination.
The physicians and public member serve a 6-year term. The resident member is appointed for a 2-year term, must be enrolled in a family medicine residency program at the time of their appointment, must be endorsed by their Program
9 Family Medicine Residency Accreditation
49
Director (PD) and may not serve more than 1year beyond the completion of their residency. A letter of support from the nominee’s residency program director must ensure the nominee will have sufcient time to dedicate to the role. Upon completion of a 2-year term, the resident member may not be appointed again to the same Review Committee. Resident members should ideally not be from the same state or institution as another current member of the RCFM.
As noted previously, in addition to the physician mem­bers, public member and resident member, the RCFM has ex-ofcio non-voting members from the four nominating organizations: AAFP, ABFM, AMA, and AOA. These members serve to observe and report back to their respec­tive organizations regarding the work of the RCFM as it pertains to their constituents. The ex-ofcio members do not vote on accreditation decisions and must recuse them­selves from discussions if there is any conict of interest, such as a discussion pertaining to an organization or indi­vidual who provides fee-based consultative services to the ex-ofcio member’s institution. It should be noted, that although the AMA is a founding appointing organization, it has elected to not send an ex-ofcio member to RCFM meetings in recent years unless it feels their presence is warranted.
The Clinical Learning Environment Review (CLER)
The ACGME Clinical Learning Environment Review (CLER) program promotes safety and quality of care by focusing on six areas that include patient safety, healthcare quality, teaming, appropriate resident supervision, well­being and professionalism.
The CLER visit is not tied to either a sponsoring institu­tion or program accreditation status. Rather it is a “low stakes” mechanism to enhance the quality improvement pro­cess of an institution’s educational learning environment.
The ACGME conducts CLER site visits at Sponsoring Institutions. During the visit, CLER eld representatives meet with groups of residents, faculty, PDs, and leaders of the Sponsoring Institution. FM PDs may be included in CLER site visits for their sponsoring institution. CLER visitors obtain anonymous feedback from all relevant stakeholders regarding the six areas mentioned above. A report is then generated for the designated institutional ofcial (DIO) highlighting areas for potential quality improvement. It is then the responsibility of the designated institutional ofcial (DIO) and graduate medical education committee (GMEC) to address those areas of concern, which will be subsequently reviewed at the next CLER visit.
The Process ofAccreditation fromInitial Application toContinued Accreditation
Family physicians continue to be the most sought-after med­ical specialty in part due to the varied and comprehensive nature of the training experience. As a result, many hospitals and institutions wish to establish family medicine residency programs.
Accreditation ofaNew Program
Establishing a new program is a vast undertaking. The inher­ent complexity of family medicine programs calls for a detailed business plan to ensure the successful initiation and sustainability of the program. Essential factors to be dened during the new program’s planning process include a startup timeline, funding, ongoing operational costs, required afli­ation agreements, stakeholders, anticipated service area, the Family Medicine Practice (FMP), faculty and above all a motivated, capable, and qualied PD. The PD maintains authority over all aspects of the program from the initial cur­riculum design to ensuring ongoing accreditation, engaging stakeholders, and managing faculty, staff and residents while executing the business plan.
Residency programs must operate under an accredited Sponsoring Institution. The Sponsoring Institution must have a Graduate Medical Education Committee (GMEC) and a Designated Institutional Ofcial (DIO). The GMEC must approve all appointed program directors. The DIO must enter the name of the program director into ADS to notify the ACGME and RCFM of the appointment. All PD changes must be approved by the RCFM.PD responsibilities are out­lined in detail in the SPRs.
To start a new program, the PD completes an initial appli­cation in which the detailed aspects of the proposed program are explained. The application includes the program curricu­lum, rotations, evaluation systems, FMP data including patient volume and demographics as well as the design of the FMP, and all other elements pertinent to meeting accredita­tion requirements developed in preparation for accepting the rst class of residents. Every element necessary for a suc­cessful residency program, as outlined in the CPRs and SPRs, must be accounted for in the application. It is essential to review the application with stakeholders and a trusted col­league for feasibility, accuracy, and readability.
The new program will be scheduled for a site visit. Accreditation site visits are conducted by ACGME-employed accreditation eld representatives who have extensive GME experience and who are specically trained as site visitors. Field representatives will communicate with the PD and Program Coordinator (PC) to schedule the site visit which
50
G. S. Hoekzema et al.
may occur within 30days. The program will be asked to sub­mit a limited number of “blackout dates” when essential pro­gram representatives may not be available to meet with the eld representative.
Preparing fortheSite Visit
The eld representative’s objective is to meet with the PD, PC, faculty, DIO, Family Medicine Department Chair, and other applicable administrators such as the hospital CEO and CFO who can best attest to institutional support for the pro­gram. The department chair may be the hospital family med­icine chair or the medical school chair as applicable. The PD should brief all stakeholders about questions they might expect to be asked during the site visit.
The PD and PC will be provided with an interview day schedule template to ll in with the selected individuals’ names and titles. Along with the scheduling directions, the PD and PC will also receive a list of documents to complete and submit electronically to the eld representative in prepa­ration for the visit. Documents will include the application, block rotation diagram, goals and objectives for each rota­tion which demonstrate progressive responsibility of resident- physicians, Program Letters of Agreement (PLA), sample evaluation tools for each of the required evaluations, and the didactic curriculum outline among others. It is important to ensure that the information provided in each document meets the relevant program requirement(s). For example, a PLA must be in place for every participating site the program intends to have as a required assignment for all residents and each PLA must be signed by the PD, DIO, and site director. PLAs are not required for participating sites under the governance of the program’s Sponsoring Institution.
The Site Visit
and future plans for the program. Some institutions may assume it is premature to have certain programmatic require­ments in place such as a full complement of faculty, the FMP, or signed PLAs, but this assumption is wrong and may lead to citations and may delay or prevent accreditation. Although a new program can only propose their planned curriculum and participating sites, project the FMP volumes and demograph­ics, and predict the anticipated program outcomes, it must demonstrate substantial compliance with essential elements to be considered for accreditation.
Family Medicine Review Committee (RCFM)Initial Program Review (See Fig.9.2)
Two RCFM members are assigned to review each new pro­gram application. Reviewed materials include the program application, site visit report and supplemental documents. The two reviewers then compare and reconcile their ndings in preparation for the RCFM meeting. The primary reviewer presents their combined ndings at an RC meeting where the committee applies peer judgment to issue one of three pos­sible accreditation decisions: initial accreditation for 2years, initial accreditation for 1 year or accreditation withheld. Programs with high-quality proposals and few or no citations are more likely to receive 2-year accreditation, whereas pro­grams with less robust plans and more citations may receive 1year of accreditation before they are subject to another site visit. Or the program may have accreditation withheld entirely. RCFM meetings are held in January, April, and October and the exact dates as well as deadlines for meeting agendas can be found on the ACGME website. New program PDs are encouraged to reach out to the RCFM Executive Director for assistance with questions about the application process and for support in order to achieve a timely review. New programs generally require at least 1year of prepara­tion before they apply for accreditation.
Site visits may be conducted virtually or in person. It goes without saying that all scheduled interviewees must arrive early. If the interview is to be conducted virtually, it should be scheduled in a quiet space with reliable technology and internet access.
The day starts out with a document review with the PD and PC, is followed by interviews with all scheduled individuals, and concludes with a wrap up with the PD and PC.The objec­tive for the eld representative is to verify whether all pro­gram requirements are met and that plans will be executed effectively by responsible interviewed stakeholders. The PD must be familiar with the materials submitted and the ACGME program requirements. It is helpful if the PC and faculty have a basic understanding of the application, support materials,
Initial Accreditation Period
The initial accreditation period is the time during which pro­grams can implement and ne tune their business plan while collecting data to submit to the annual Accreditation Data System (ADS) report. ADS is a web-based software system managed by the ACGME to collect and maintain accredita­tion information. It also serves as a means of communication between the ACGME and Sponsoring Institutions and programs.
Programs with initial accreditation undergo another site visit and RCFM review toward the end of their initial accredi­tation cycle. The potential outcomes of the second review include continued accreditation, continued accreditation with
9 Family Medicine Residency Accreditation
51
Fig. 9.2 ACGME accreditation process owchart
warning and a site visit in 1year, or withdrawal of accredita­tion. This review is critical because the program can provide data to support their application and residents are included in the interview process. A very small percentage of programs receive warnings or have accreditation withheld. Programs on warning status are at risk of losing accreditation and typically would benet from faculty development, enhanced resources, and consultation to resolve citations. If accreditation is with­held, the program, with the approval of their DIO, has an opportunity to appeal the decision and can do so by reaching out to the ACGME Executive Director. Alternatively, these programs may accept the decision or apply as a new program after 2years and start the accreditation process anew.
Subspecialty Fellowship Application
The accreditation application and review process are similar for subspecialty fellowship programs with the exception that new fellowship applications do not require a site visit. The
review committee will preferentially assign a committee member who is certied in the subspecialty as the primary reviewer. If there is not a current committee member who holds those subspecialty credentials, other committee mem­bers will conduct the review. Family Medicine currently accredits subspecialty fellowships in sports medicine, geriat­rics, hospice and palliative medicine, addiction medicine and clinical informatics.

The Annual Program Review

Continued accreditation is maintained by ensuring compli­ance with ACGME program requirements as reported via annual ADS submissions and as measured and reported via the annual resident and faculty surveys. The RCFM monitors program compliance through an annual review process. This section will review the ACGME’s annual review process, including a brief history of the process and the data collec­tion process.
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Brief History oftheAnnual Review Process
Prior to 2014, the ACGME accreditation process for family medicine programs was organized in a very different man­ner. Program reviews were conducted every few years and emphasized standardization. This older review process was often described as an episodic “biopsy” model in which compliance with program requirements was assessed based on information submitted by the program and after a site visit. Family medicine programs would be accredited for a set accreditation cycle length. Programs in substantial com­pliance would aim for the longest cycle of accreditation, which was 5years. Programs deemed to be struggling would have a shorter accreditation cycle, sometimes as short as 1year. Programs would submit a large packet of information about their program, called the program information form (PIF), and have a scheduled site visit led by an ACGME eld staff member. Organizing and collecting information to sub­mit in the PIF was often considered one of the most time­intensive aspects of working in residency education leadership. The PIF commonly contained 100 pages of docu­mentation. Because programs were required to submit this information every 4–5years, it required considerable work within the program to locate and produce the data expected in the PIF. Site visits were stressful for residency program leadership as ACGME Field Staff would meet separately with program leadership, faculty, residents, and institutional leaders while verifying data submitted in the PIF and reported in Annual Resident and Faculty ACGME surveys. Program directors would often feel that the purpose of site visits was to nd problems, and an environment of “gotcha” was frus­trating to programs that were overall high-functioning, meet­ing program requirements, and graduating competent residents. Field staff would generate a Site Review Report which, along with the PIF, resident and faculty survey data, and prior accreditation decisions, would be reviewed by the RCFM to arrive at an accreditation decision and determine if citations were indicated [8].
The Next Accreditation System Annual Review Process
The current review process, termed the Next Accreditation System (NAS), focuses on continuous ongoing assessment and improvement of residency programs based on specialty requirements. This has been a move away from the “biopsy” style of program evaluation. In the NAS, the ACGME con­ducts annual program reviews based on information col­lected by their data reporting systems, including the electronic Accreditation Data System (ADS) and resident and faculty ACGME surveys. Some specialties require pro­cedure case log reporting. Family medicine does not yet use
this system of case logs but may pilot a modied version of it in the near future.
Accreditation Data System (ADS)
ADS is a proprietary web-based software system through which the ACGME collects and organizes information for the purposes of accreditation, recognition, and the advance­ment of graduate medical education (GME). It also serves as a communication mechanism between the ACGME and accredited Sponsoring Institutions and programs. Information collected assists the RCFM and ACGME eld representa­tives in conducting accreditation and recognition activities. ADS facilitates annual data collection efforts, including the Annual Update, Milestones and Case Logs. Inputting accu­rate and concise information into the annual ADS update is of critical importance. It can be used to describe major changes in the program and gives the program a chance to explain how they are in compliance with program require­ments. The major outcome elements that have been tradition­ally tracked in family medicine include resident continuity visit numbers, data on family medicine practice volume and demographics, total deliveries by residents upon graduation, and average daily inpatient encounters.
Key sections of the ADS annual update include program information questions, a resident/fellow roster and a faculty roster. The specic information requested is meant to reect program requirements. As a result of the major program requirement changes effective July of 2023, the family medicine- specic ADS data collection format has undergone revision to align with the new program requirements.
ADS includes a combination of narrative, yes-no, numeric and checklist questions. In 2020, ADS underwent an update to reduce the total number of questions and allow for all items except resident and faculty scholarly activity to auto­populate from the information entered the prior academic year. On occasion, the question items in ADS will change to collect new and additional information. An example of this were questions added during the pandemic to understand the impact COVID-19 had on resident education, the residency curriculum, resident telehealth visits and resident and faculty member well-being. Questions related to COVID-19 were removed in 2023.
During 2023, the ACGME began a process to update ADS and modernize its data collection system. As the program requirements in family medicine evolve into more competency- based expectations, the data collected in ADS will also change. For example, asking programs to report the top 10 diagnoses across hospital sites where residents rotate has been removed. There will be an increased emphasis on FMP patient panels and continuity as measured from the per­spective of the patient and the resident. Not all numeric
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reporting will be removed from ADS despite the elimination of some numerical patient encounter requirements. An example of this is that while it is no longer a requirement that each resident complete 1650 encounters with patients from the FMP, programs will still be asked to report the number of FMP patient encounters completed annually by the residents. This will allow the RCFM to have a sense of the program’s ability to provide residents’ clinical experiences, monitor the impact of requirement changes and take trends into consider­ation for future program accreditation requirement revisions. The ADS system can also serve to support PDs and programs in advocating for the resources and support needed to train residents.
An example of how the RCFM uses ADS data to monitor the impact of changes in program requirements is with the data collected about resident delivery numbers. Even though specic numeric requirement for deliveries was removed from the FM program requirements (in response to residency program feedback and citation trends), it was still expected that programs report this data in ADS annually. The RCFM monitored this data for trends and, recognizing a decline in deliveries, made the decision to reinstate an adjusted numeric requirement for resident deliveries in the 2023 FM program requirements.
ACGME eld representatives use ADS for accreditation and recognition site visit scheduling and housing site visit reports for submission to the Review and Recognition Committees. Programs use ADS to evaluate ACGME accred­itation eld representatives. The Clinical Learning Environment Review (CLER) Program uses ADS to sched­ule CLER site visits and manage additional details of the CLER process.
The ACGME has an online Help Center that explains ADS, offers step-by-step guides for entering data into ADS and provides a schedule of important due dates [9].
ACGME Resident/Fellow andFaculty Surveys
Annual ACGME Resident/Fellow and Faculty Surveys are conducted using a web-based software system that preserves anonymity and protects condentiality of survey takers. These surveys collect critical information from residents/fel­lows and faculty members to assist in the accreditation review process. ACGME surveys can only be completed by designated participants during a specic timeframe each aca­demic year. These survey administration periods are com­municated directly to Sponsoring Institutions and programs via email. All accredited programs must meet a minimum level of participation compliance with the Resident/Fellow and the Faculty Surveys. Program directors should empha­size the importance of completing the survey to both resi­dents and faculty, so as to collect important feedback that can
be used for program improvement and to avoid potential citations for poor participation. However, PD’s may not coach residents or faculty on how to answer the survey questions.
The Resident/Fellow Surveys contain general questions pertinent to Common Program Requirements, resident well­being, and specialty-specic questions. The RCFM monitors for compliance trends in the Resident/Fellow and Faculty Surveys. Signicant areas of non-compliance on the surveys may prompt the RCFM to request a Site Visit to better under­stand areas of non-compliance.
Programs can enhance survey completion by creating a supportive environment, annually reviewing survey results with residents and faculty and by implementing appropriate changes in response to feedback. Survey response rates may also increase when PDs and/or PCs send reminders via ADS to residents and faculty who have not completed the survey during the survey period.
Programs receive their individual results with accompany­ing national data for all FM programs. Areas of non­compliance are highlighted. Programs should compare their mean scores to national mean scores to guide internal pro­gram improvement efforts. It is, unfortunately, not statisti­cally possible to provide a standard deviation calculation due to the nature of the statistical data. Interpretation of the survey may also be complicated because program size may have an outsized impact on the mean program score. The responses of one or two residents in a small program may “tip the scales”.
Spotre
Spotre is a software program used for advanced analytics and data visualization. The annual data submitted by the program in ADS is processed and analyzed through Spotre. Several indicators are used to interpret this data set [10]. The RCFM and ACGME set parameters to ag program indicators as out­liers when reported data fall outside an acceptable accredita­tion standard. Parameters can be discrete, such as an individual resident graduate who did not meet a minimum clinical expe­rience requirement, to those that are based on a normative dis­tribution, such as faculty scholarship that falls below the fth percentile of all family medicine residency programs. If an indicator is agged as a data outlier, that program is pulled for review by the RCFM.Being pulled for review does not neces­sarily mean a program will receive a citation.
Spotre Indicators include the following:
• Major changes in program indicators (such as a PD turn-
over or faculty attrition)
• Resident attrition
• Clinical experiences (e.g., number of FMP visits)
• Faculty and resident scholarly activity
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G. S. Hoekzema et al.
• ABFM/AOBFP aggregate 5-year pass rate
• Resident annual survey results
• Faculty annual survey results
• Evidence of Milestone completion
The Program Evaluation Committee andAnnual Program Evaluation
All family medicine programs are required to have a mission statement that is aligned with the sponsoring institution’s mission. Each program is required to have a Program Evaluation Committee (PEC) whose purpose is to evaluate the program’s effectiveness at meeting the program’s mis­sion. The PEC is appointed by the program director. The pro­gram director is usually, but is not required to be, a member of the PEC.The PEC must include members of the faculty, including at least one core faculty member, as well as resi­dent representatives, and it must be comprised of at least three members.
At least yearly, the PEC conducts an Annual Program Evaluation (APE) to document progress as part of the pro­gram’s continuous improvement process. The PEC considers the program’s mission and aims, analyzes results from previ­ous APEs and conducts an analysis to identify program strengths, areas for improvement, opportunities and threats.
The Self-Study Process and10-Year Accreditation Site Visits
The ACGME’s self-study process was intended for programs to conduct a comprehensive, longitudinal, and objective self­evaluation with a goal of making program improvements. In the past, the self-study occurred prior to the 10-year accredi­tation site visit as a discrete process though programs were encouraged to embrace a mindset of continuous improve­ment within the program. A self-study document to guide program improvement was created at the conclusion of the self-study process and was reviewed with key stakeholders.
As a result of the COVID-19 pandemic, the ACGME sus­pended the self-study process. In November 2023, the ACGME ofcially discontinued the 10-Year Accreditation Site Visits. Site visits will continue for programs with initial accreditation, those with adverse accreditation status and select others.
In each of these situations, one or two RCFM members independently review the program materials and determine whether the program has failed to comply with any program requirements. If the situation warrants two reviewers, then those reviewers reconcile their reviews and present one agreed upon set of recommendations and any proposed cita­tions or areas for improvement to the RCFM. Committee members may ask clarifying questions or provide additional insights.
Citations
The ACGME denes a citation as “a nding of a Review or Recognition Committee that a Sponsoring Institution or pro­gram has failed to comply substantially with a particular accreditation or recognition requirement” [11]. Historically, the most common citations in family medicine have centered on inadequate or inconsistent educational experiences such as resident FMP visits, delivery experience, and experience caring for ill children in the emergency or hospital settings. More recently, the lack of faculty role models who perform deliveries or care for hospitalized children and adults have been citation trends. Citation trends may change as the ACGME has more information from the national data ana­lyzed by Spotre software. Programs that are cited in multi­ple areas deemed critical to family medicine education are more likely to receive an adverse accreditation decision (such as a warning or probation). For example, a program that has no core faculty who role-model the scope of family medicine outside of the ambulatory setting or does not pro­vide residents with enough clinical volume in multiple set­tings will likely receive an adverse decision.
PDs are expected to provide clear, detailed, and updated responses to citations in ADS.The citation response section in ADS provides an opportunity to demonstrate the pro­gram’s efforts to make improvements and address decien­cies. It is best to avoid utilizing the same response for multiple citations. Citation-specic answers demonstrate the PD’s understanding of the program requirements and engen­der condence that matters are being addressed and are taken seriously.
Areas forImprovement
Citations andAreas forImprovement andAccreditation Status
Programs undergo RCFM review for three main reasons: ini­tial or continued accreditation review, areas of concern iden­tied during review of the ADS and/or the resident/faculty survey, or if a complaint is led against the program.
At times, reviewers may identify an aspect of the program that would benet from additional attention or educational resources and these are communicated to the program as an Area for Improvement (AFI).
AFIs are vetted by the RCFM in the same way as citations to ensure that feedback is appropriate, helpful, and consis­tent across programs. A commonly issued AFI is faculty