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21 Faculty Development
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Part VI
The Learning Environment
Promoting Diversity, Equity, Inclusion andAnti-oppression (DEIA)
DianaCoa, KirstenY.Day, RandyJackson, LydiaLeung, MeganMahoney, ManuelTapia, andSharonWashington
22
Key Points
• Commitment to DEIA does not prevent mistakes
• Fostering a culture of loving accountability moves DEIA forward
• Faculty must embrace feedback and enact change
• DEIA work must be integrated into all aspects of the working environment
• Anti-oppressive approach requires creativity and power­sharing with patients, communities, and trainees

Introduction

The eld of family medicine is inherently countercultural and was intended by its founders to be culturally transforma­tive [1]. Born during the civil rights movement and in con­junction with second-wave feminism, family medicine was intended to counteract hyper-specialization, paternalism, and hierarchy in medicine. The founders of the eld sought to create a eld of medicine that empowered patients and engaged the strength and wisdom of families and communi­ties [2].
D. Coffa · R. Jackson · M. Mahoney · M. Tapia (*) University of California, San Francisco, San Francisco, CA, USA e-mail: Manuel.Tapia@ucsf.edu
K. Y. Day School of Medicine, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, CA, USA
L. Leung Department of Family and Community Medicine, University of California San Francisco (UCSF), San Francisco, CA, USA
S. Washington Sharon Washington Consulting, Audubon, NJ, USA
During this same era, non-physician organizations like the Black Panther party were also looking for ways to democ­ratize health. These organizations often had a clearer under­standing of how racism, specically, was built into medical structures and were able to build community clinics and health programs that explicitly and effectively counteracted the role of racism in healthcare [3]. While community orga­nizations like the Black Panther party focused on creating community-wide health outside of medical institutions, the founders of family medicine had heated debates about whether to stay inside conventional medicine or create a sep­arate type of training that explicitly rejected the individualis­tic, hierarchical, and reductionist approach that dominated medical thinking. In the end, they chose to stay within medi­cine, transforming it from within.
Their choice has shaped the evolution of family medicine. There has been a continuous interplay between our collective desire to change the culture of medicine and our collective desire to be accepted and legitimized by it. This historical theme is especially pertinent as we consider our current state of promoting Diversity, Equity, Inclusion, and Anti­oppression (DEIA) in family medicine. DEIA principles offer a framework that can be applied to the patients and communities we serve, as well as our own sense of belong­ing and collective self-care.
Many DEIA discussions center around diversity of race and ethnicity alone when more nuanced denitions of diver­sity include important identities beyond race and ethnicity. The Association of American Medical Colleges (AAMC) denes diversity broadly to include all aspects of human dif­ferences including but not limited to socioeconomic status, race, ethnicity, language, nationality, sex, gender identity, sexual orientation, religion, geography (including rural and highly rural areas), disability, and age [4]. A diverse biomed­ical and clinical workforce including those who are from his-
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2025 R. Kellerman, G. Irwin (eds.), Graduate Medical Education in Family Medicine, Excellence in Medical Education 2,
https://doi.org/10.1007/978-3-031-70741-4_22
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D. Coa et al.
torically excluded groups can provide a wide range of perspectives and lived experiences critical to solving today’s complex problems in health care, especially related to health disparities.
While positive associations in patient satisfaction, adher­ence, and clinical outcomes have been shown with racially, culturally and linguistic concordant providers [5], parity in populations served and healthcare team demographics is not sufcient to eliminate oppression and bias. It is important to explicitly state that we must strive to go beyond diversity in the workforce. Initiatives focused on equity, inclusion, and anti-oppression frameworks are equally important. In order to address the active roles that oppression, inequities, and exclusion play in medicine, we must address them directly.
Integrating diversity, equity, inclusion, and anti­oppression principles is neither easy nor accomplished by a single intervention. Throughout this chapter, we will utilize the University of California San Francisco/ San Francisco General Health (UCSF/SFGH) Family and Community Medicine Department as a case example to highlight various interventions aimed at improving DEIA in our community. However, it is key to emphasize that this is not intended to be presented as a series of best practices or the opinions of experts. It is instead intended to be a narrative description of a community that has been trying to make improvements. The only best practices in DEIA are to remain humble and open to feedback while utilizing people’s experiences for ongoing improvement.
As is the case with many Family & Community Medicine departments, the UCSF/SFGH Family & Community Medicine Department includes social justice as a value within its mission. The decision to include diversity, equity, inclusion and anti-oppression is an outline of four separate but related concepts that require thoughtful and separate approaches.
Scaling efforts requires the integration of these concepts in all departmental operations. Because every member of the department, including faculty, staff, patients, and community partners, contributes to the resident learning environment, DEIA efforts need to include all employees and learners within the department. This can result in the inclusion of vital voices like administrative staff, patients, and commu­nity experts in DEIA.To move ahead with DEIA efforts, it is imperative to remember that DEIA efforts require a long­standing commitment to life-long learning and growth, a determination to integrate DEIA principles into the fabric of all departmental operations, and the cultivation and mainte­nance of a humanistic community that not only tolerates but
welcomes differences, disagreement, and discomfort in pur­suit of collective growth.
To move ahead with DEIA efforts, it is imperative to remember that DEIA efforts require a longstanding commitment to life-long learning and growth, a deter­mination to integrate DEIA principles into the fabric of all departmental operations, and the cultivation and maintenance of a humanistic community that not only tolerates but welcomes differences, disagreement, and discomfort in pursuit of collective growth.
Our story is not a template for others or a description of best practices, but instead a reection on how continuous effort, honesty, and humility are required to build inclusive communities and counteract the centuries of racism and oppression that have shaped the eld of medicine.

Promoting Loving Accountability

In typical US medical culture, concepts of professionalism often prioritize “niceness”, politeness, and not challenging authority gures. Disagreement, particularly around issues of equity and discrimination, is often treated as unseemly or overly aggressive. To make the profound shifts in medicine that are necessary to eliminate racism and other forms of oppression, we must develop our capacity to challenge one another lovingly and authentically, in order to promote an accountable climate of individual and collective growth. Instead of being seen as disrespectful, this type of challenge and accountability can instead be understood as an act of deep respect and generosity. The person holding you lov­ingly accountable must believe in your ability to hear the feedback and change; it means that they are willing to take the risk of repercussions by sharing their perspective with you. Helping both residents and faculty members receive and respond to feedback about discrimination and oppression with accountability is a necessary part of building an equi­table and inclusive culture.
To promote inclusivity and anti-oppression (as well as educational excellence more broadly), it is necessary to develop effective mechanisms for receiving feedback from residents. Particularly in the areas of oppression and discrim­ination, it can be very difcult for trainees to provide feed­back safely. It is also difcult for leaders to hear feedback
22 Promoting Diversity, Equity, Inclusion andAnti-oppression (DEIA)
and utilize it without feeling defensive or threatened. Residency leaders must become accustomed to hearing pain­ful feedback, managing their defensive reactions, listening with humility, and partnering with impacted individuals to make changes.
Managing defensive reactions among residency leader­ship and faculty can be very difcult, but it is a crucial ingre­dient for making change. To develop a responsive culture that can evolve to meet patient and resident needs, every member of the faculty group must be able to receive difcult feedback from residents. Feedback that highlights oppres­sion or discrimination is often labeled rude, mean, aggres­sive, or inappropriate. If a resident, for example, tells a faculty member that their behavior was racist, the faculty member is likely to be shocked and insulted at the feedback. While the faculty feels insulted, the feedback itself may be incredibly valuable, rare, and useful. When a trainee musters the energy and bravery to name and highlight an instance of discrimination, we have the opportunity as faculty to be grateful for the valuable information and to develop a plan for correction and remediation.
Case Example
In 2021, a group of Black faculty members, residents,
and staff used the Black caucusing space to send an
action alert to our department. An action alert is a noti-
cation urging recipients to take action to address a
specic issue or situation of concern.
This action alert stated:
We are tired… When we tell you that you have commit­ted a microaggression, there are two ways to respond: 1. I am sorry for the harm I caused and 2. Thank you for telling me. That is it. Please choose one of those two ways to respond. Aspirationally: We hope that we will get to a place where we do not have to name microaggres­sions, and where bystanders can name them instead.
This action alert sparked some defensive and puzzled
responses initially, but ultimately, it proved to be an
invaluable gift. The creators of the action alert could
have remained silent, and instead, they chose to place
their trust in our department, openly communicating
their needs. A series of discussions throughout the
department were held to reect on reactions to the alert
and to practice strategies for honoring it. An additional
recommended step arose from the discussions: To talk
about the incident with someone unaffected to address
(continued)
221
any questions, disagreements, or uncertainties, and commit to reading, role-playing, or other learning strategies to prevent recurrence.
In some settings, a community might choose to take a restorative justice or transformative justice approach, in which the person harmed chooses the type of facili­tated dialogue they wish to have with the person who caused the harm, aiming for restoration or transforma­tion within and beyond their relationship. Our own community members were tired enough, as described in their statement, that they were not asking for that type of engagement, at least in 2021. The key to for­ward movement is continuous and earnest engagement with feedback, even when it is painful to hear.

Clinical Setting

At its outset, the program committed to having faculty and residents provide care almost exclusively at a federally quali­ed health center (FQHC) and county hospital. Such a pri­mary and exclusive focus on caring for patients who are largely uninsured or underinsured and thus historically mar­ginalized in medicine invites residents to develop true exper­tise in this area and to understand it as central. Most of our graduates have gone on to work in medically underserved areas and have contributed to the creation of a network of community clinics in our city and county.
All residents are required to include equity measures in
their quality improvement (QI) projects, and residents pres­ent their QI projects to the clinic’s longstanding Spanish­speaking and English-speaking patient advisory councils (PACs) for feedback [6]. In addition to centering PAC feed­back and prioritizing equity in QI work, partnership with community organizations that effectively address social needs, such as food insecurity, housing instability, and legal issues continues to be an important strategy for improving equity. We partner closely with clinic leadership to address inequities, and to invite diverse faculty and patients into problem-solving with us,as achieving true equity in the clin­ical setting necessitates transformative changes beyond the scope of typical QI projects.
When residents report witnessing inequitable health care
or discrimination at clinical sites other than those under our department’s direct oversight, an active response is still nec­essary. We actively collect feedback from residents through monthly meetings, surveys after each rotation, and annual program evaluation surveys. Interventions for reports of dis-
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D. Coa et al.
crimination have included removing residents from services where high levels of microaggressions were occurring, working with service leaders to identify key goals and strate­gies for improvement, meeting with them regularly to pro­vide accountability for change, and identifying equity leaders in those remote clinical environments and partnering with them to promote change. Residents who raise concerns are invited to participate in action planning for improvement or can opt-out, based on their preference. Similarly, they are offered the option of regular updates or the option of letting program leadership hold responsibility for maintaining accountability. This allows residents to receive feedback about progress if that will be reassuring for them without overwhelming them with a sense of undue responsibility.
Interventions for reports of discrimination have included removing residents from services where high levels of microaggressions were occurring, working with service leaders to identify key goals and strategies for improvement, meeting with them regularly to pro­vide accountability for change, and identifying equity leaders in those remote clinical environments and part­nering with them to promote change.

Curriculum

The use of under-resourced medical settings as training sites can compromise the quality of patient care for these patients and risk widening disparities. A founding principle of the UCSF/SFGH program was a commitment to a training para­digm where residents don’t train “on” patients but “with” them, embracing a strength-based approach that fosters indi­vidual and community partnership. To achieve this, the pro­gram prioritizes a strong community engagement curriculum emphasizing partnership with community leaders and listen­ing to community needs, priorities, and strengths [7], a behavioral health curriculum emphasizing family and com­munity systems and strengths [8], and embedded reective practices and discussions focusing on understanding our own roles in power dynamics, relationship dynamics, and family and community systems [9].
Building a DEIA curriculum that is relevant to and useful for all residents is a uniquely challenging task. Traditional DEIA curricula are often designed for white and privileged audiences, making them increasingly irrelevant, and some­times even harmful, as residency communities become more diverse. While no perfect curricular structure currently
exists, a few key principles of a successful curriculum include:
• The faculty must receive at least as much training as the residents so that they can facilitate conversations and address microaggressions and inequities when they arise
• The curriculum cannot be focused on content delivery, but should instead be focused on reection, processing, and possibly action planning
• The curriculum must be trauma informed and designed to be useful to every trainee involved
• DEIA must be integrated into all curricula and
• It is not sufcient for curriculum leaders to be physicians with an interest in DEIA–it is important to hire people who are trained in and focused on advancing DEIA to lead curricular efforts.
Key Principles of Successful Curriculum
• The faculty must receive at least as much training as
the residents so that they can facilitate conversa­tions and address microaggressions and inequities when they arise
• The curriculum cannot be focused on content deliv-
ery, but should instead be focused on reection, processing, and possibly action planning
• The curriculum must be trauma informed and
designed to be useful to every trainee involved
• DEIA must be integrated into all curricula
• It is not sufcient for curriculum leaders to be phy-
sicians with an interest in DEIA–it is important to hire people who are trained in and focused on advancing DEIA to lead curricular efforts
Years ago, our residents made it clear that our faculty
group was not equipped to lead DEIA curricular efforts. They asked us to hire a consultant to help rethink both our curriculum and our learning environment. We hired Dr. Sharon Washington, a co-author of this chapter, to help us rethink both our curriculum and our learning environment. It became clear that our rst step was to be to improve our fac­ulty group’s racial literacy and capacity to participate in anti­oppressive work. We realized that every single person who teaches residents needs to have the ability to facilitate a con­versation about racism. This was a high bar for us. We came to understand that in the same way that we would never allow a faculty member to teach residents if they did not have a
22 Promoting Diversity, Equity, Inclusion andAnti-oppression (DEIA)
223
rm grasp of cardiac disease, we could not allow a faculty member to teach those who did not have a reasonably clear understanding of how racism and other similarly entrenched oppressed systems impact morbidity, mortality, and resident education.
A group of 4–6 core faculty members with diverse racial identities and backgrounds came together to make a faculty development plan. This group approach to curriculum building was invaluable for developing buy-in throughout the faculty, offering support and thought partnership for one another, and ensuring that no single person carried the work of managing any resistance to the changes recom­mended. After identifying six core topics (introduction of critical race theory; identity, power, and privilege; uncon­scious bias and microaggressions; allyship, accomplices, and co- conspiratorship; stereotype threat and mentorship across differences; and structural competency and white fragility), we required faculty members to sign up to teach one of the six topics to the rest of the faculty group. These faculty teaching teams of 3–4 members received coaching from our consultant for an initial material review and sub­sequent content development. Our DEIA approach is rooted in dialogue, reection, and loving accountability, and all faculty members were required to attend these trainings. Before each session, participants were assigned readings and reective tasks, ensuring that when the faculty con­vened, they were prepared to enhance our collective under­standing and development. For example, for one session each faculty member reviewed their recent evaluations of white and black, indigenous and people of color (BIPOC) residents looking for bias. During the session, the time was spent discussing and reecting on our ndings and, as an action plan, engaging in collective accountability for change. Each faculty teaching team received feedback from our consultant before presenting the topic to the residents. This strategy enabled all faculty members to achieve the necessary understanding to lead discussions, minimized the minority tax by involving faculty from all backgrounds in teaching this content, and facilitated the creation of a cur­riculum that extended across 3years of residency.
Topics and content continue to be modied in response to feedback, particularly as residents’ level of understanding becomes more advanced. Residents now have sessions with our consultant to address, unpack, and heal from educational trauma related to racism and discrimination, as well as to gather their feedback on recommended changes to the pro­gram and clinical environment. We recognize that the trainee needs are always evolving in this area, and have found the need to revisit the curriculum’s goals, scope, and structure every year. For transparency, we currently do not feel we have enough of this content in our curriculum and are work-
ing to protect faculty time to revise and grow this curriculum.
Once the initial faculty development curriculum was complete, the faculty team developed a mandate that all edu­cators within the residency review their teaching materials using one of two recommended toolkits designed to mitigate medical racism and promote anti-oppression. The team mod­ied UCSF’s Anti-Racism Toolkit for Medical Educators [10] to meet local residency needs and distributed it to every­one who teaches in the program. During a daylong retreat, faculty members with current didactic materials practiced using the toolkits to review their teaching materials. Each faculty member who teaches in the residency was asked to use the following questions:
Questions to Guide Anti-racist Curriculum Review
Are people of different backgrounds represented?
When race is mentioned, is it socially and historically
contextualized, or is it treated as a biological
phenomenon? Have you eliminated inadvertent stereotypes? Have you addressed and centered health disparities
pertaining to your topic? Do your materials disrupt oppression at the individual,
institutional and structural level? Who is empowered and uplifted by this content and
structure? Who is not? Adapted from UCSF’ anti-racism toolkit for medical
educators
Upon implementing the toolkit and review, we found that
the most useful aspect was not necessarily the toolkit itself, but instead the dialogue it sparked. We identied a diverse group of faculty members who reviewed other faculty’s teaching content through the toolkit. This group had nuanced discussions that deepened the collective racial literacy, developed a complex understanding of the impact and ubiquity of race-based medicine, and learned how to criti­cally interrogate tools like ASCVD calculators, spirometry, eGFR that include race as a biological factor. Having engaged in these dialogues, this group has become an engine for ongoing change and problem-solving.
Creating a small, diverse team of faculty members
(including white and otherwise privileged faculty) who guide DEIA efforts in the residency, build curriculum, and interro­gate and improve clinical care and teaching can be more effective than relying on one or two “champions”. This approach has the following benets:
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• Thought partnership and opportunities for dialogue about complex problems and questions
• Mutual support around painful and often personal topics
• Team can meet with other members of faculty to help them problem solve and reect
• Minority tax can be distributed through a larger team, with white and otherwise privileged team members taking on part of the labor
• Resistance, defensiveness, and anger in response to rec­ommendations can be managed by a group rather than an individual
• Group leadership allows for more interpersonal relation­ships that can facilitated more effective community buy-in
Residency andFaculty Selection
While having diverse residents does not guarantee an equi­table, inclusive, or anti-oppressive environment, it is an important foundation for developing one. The residency selection process must ensure that diverse voices are mean­ingfully involved in selecting each class of residents to mini­mize the impact of individual biases on selection and allows collective accountability for addressing systemic racism and other forms of systemic marginalization that impact resi­dency applications.
In the wake of the Supreme Court decision eliminating
afrmative action in admissions, many residency programs are concerned that they cannot prioritize diversity in admis­sion. However, multiple non-afrmative action strategies can be used to help ensure a diverse class of residents.
First, implementing a holistic review [8] of applications
can increase diversity. The ACGME provides a toolkit to support residency programs in implementing holistic review [11].
Application elements such as the curriculum vitae, tran-
script, and test scores can be viewed through the lens of known systemic inequities. For example, people who must work to sustain themselves in school may have fewer items on their CV and be unable to participate in prestigious travel scholarships, and people from educationally disadvantaged backgrounds may have lower standardized test scores that are not reective of their clinical skills [12]. Every member of our residency selection committee receives an orientation that provides education about how biases show up in differ­ent parts of the application. Researchers have found that when USMLE Step 1 scores are strictly used as a screening tool [13], a signicantly greater proportion of Black/African American identifying applicants are refused interviews [14]. Students from historically excluded backgrounds may be
more reticent on clinical rotations because of cultural norms and not because of lack of competency [13]. This dynamic can initiate a tangible cascade on performance, as theorized by Teharani [15] where minor variations in perceived clinical performance result in signicant differences in grades and awards. Such disparities can profoundly affect residency selection and perpetuate challenges in retaining diverse fac­ulty in academia. Even the Dean’s letter, which provides nar­rative feedback about medical students’ clinical performance, has been shown to contain systemic bias, with white and male applicants consistently being described with more superlative language than BIPOC or female applicants [16]. Reviewing these data together as a committee can serve as an anti-oppressive check-in prior to the selection committee process.
The structure of the interview and selection process is also critical. Every applicant to our residency has two inter­views: one with a patient or staff member and a faculty mem­ber together, and another with a resident. Patients/staff submit interview feedback and scores that carry the same weight as resident and faculty scores. We invite patients from both the English and Spanish speaking patient advisory councils (PAC) to interview applicants and compensate them for their time.
The residency selection committee is designed to atten hierarchy, promote dialogue, and share power. The commit­tee is composed of three residents per class, 8–10 core fac­ulty members, and two patients from the English and Spanish Patient Advisory Council. We have a requirement that at least 2/3 of the committee membership is from backgrounds that have been historically excluded in medicine, ensuring that the voices in the room represent diverse perspectives. The committee reviews and discusses every le over the course of 4days, and at the end of that process, every com­mittee member, including patients and residents, creates their own rank list. All rank lists are combined into one nal rank list for the program.
This process ensures that the selection process is not dominated by one or a few people’s perspectives but repre­sents the diversity of values and priorities that are present in our residency. Integrating members of both the English and Spanish speaking Patient Advocacy Councils into selection process may seem novel, but in the 1970s, Fitzhugh Mullan and colleagues describe inviting mothers from the Pediatric Parents Association at Lincoln Hospital in the South Bronx into the selection process. [17] They highlighted how these community members cut to the most salient of questions and provided impactful community wisdom. Despite the evident benet of this type of power sharing, logistical, nancial, or bureaucratic barriers can stie this type of morally conscious innovation under the guise of feasibility or lack thereof.
22 Promoting Diversity, Equity, Inclusion andAnti-oppression (DEIA)
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Leadership at our teaching clinic, the Family Health Center, deserves credit for seeing beyond these barriers and counter­ing the status quo.
Patients involved in the selection process expressed sur­prise at the genuine interest shown by applicants in hearing their opinions regarding what they seek in their doctors. They described the benets of getting a glimpse at the human side of their future doctors. Such involvement may help to level power hierarchies that can leave patients feeling less empowered and without a voice in how they want to experi­ence health care.
A diverse resident body benets tremendously from an equally diverse faculty body. Faculty who have experience navigating microaggressions and inequity during their own training are often more effective at supporting residents hav­ing similar experiences. Furthermore, it is critical that all faculty members, whether underrepresented in medicine or not, participate and invest in changing the learning climate to increase inclusivity and reduce instances of inequity and dis­crimination. For that work to be effectively led by faculty members, it is important that there be a substantial commu­nity of faculty from identities that have been historically excluded in medicine [18].
Holistic application review and requiring diverse repre­sentation on the selection committee can also improve diver­sity when hiring faculty. Advertising positions in settings that specically focus on underrepresented applicants, hav­ing a DEIA-focused committee review all hiring plans, and deliberate cohort hiring [19] can also be effective strategies. It is equally, if not more important, to focus on creating a work climate and professional experience that is satisfying, enriching, and promotes faculty retention.
While there are many published strategies for achieving this, it is more important to listen to and accommodate fac­ulty needs and create a culture where people’s humanity is genuinely valued and materially supported. Faculty who are underrepresented in medicine, as well as Asian American faculty who might not be from underrepresented groups, are less likely to be promoted compared to their white colleagues [20]. Additionally, retention of faculty of color can be chal­lenging, with many leaving academia entirely due to the myriad unpaid tasks, volunteer responsibilities, and micro or macroaggressions.
Strategies could include providing active mentorship for new hires, with an option for racially and/or culturally con­cordant mentorship; supporting racial afnity groups for ongoing support and power-building; providing transparency about advancement policies and practices; minimizing com­munity service and minority tax by ensuring that non­minority faculty members take responsibility for at least as much committee and DEIA related work; centering equity
and inclusivity in all of our programs; and trying to build a faculty community that is humanizing and supportive.
Innovative Strategies for Diverse Residency Programs
Beyond afrmative action: Residency programs can adapt to promote diversity even in the absence of afrmative action policies.
Holistic review process: A holistic review of appli- cations can enhance diversity in residency admis­sions, with insights from the ACGME toolkit.
Unpacking bias in selection: Systemic biases in the selection process can be discussed and addressed explicitly.
Diverse selection committee: Selection committee can include diverse participants who are given equal power to build the rank list and are encouraged to disagree and dialogue about systemic oppression and interpersonal discrimination.
Community and patient involvement: Involving patients and community members in the selection process can foster inclusivity and humanize the residency experience.
Promoting faculty diversity: Strategies for recruit­ing and retaining diverse faculty include creating inclusive hiring practices and supportive work climates.
Empowering Faculty of Color: Residency pro­grams can support initiatives to support faculty of color, including mentorship programs, racial afn­ity groups, and equitable workload distribution.
Cultivating aCommunity that AdvancesDEIA
Developing a community that supports DEIA requires more than simply inviting diverse people into the space. Deliberate building of social connection, dedicated time for shared reection and processing, and support for afnity groups are critical to creating a community that respects and supports the humanity of all its members. As with all the practices described in this chapter, each organization will have to adapt practices to meet their specic needs and remain atten­tive to the actual needs of their community.
Social Connection
We hold an annual residency retreat as well as annual skip days for each residency class. There are holiday parties and celebrations throughout the year and chief residents host
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after-work socials at least quarterly and have a discretionary social budget to support these events. Our faculty group also gathers for social events periodically, and we devote some faculty meetings to simply sharing life updates and connect­ing interpersonally. Residents participate in monthly clinic team meetings and annual clinic retreats where interdisci­plinary social connections are fostered. Departmental staff also participate in retreat with faculty members annually. These practices can increase the sense of belonging and inclusivity for all residents and faculty members.
Shared Reection andProcessing
Practices serve to create space for more challenging dialogue and give permission for deeper questioning and connection. Like many residency programs, we provide weekly process­ing groups on our inpatient service and make space for simi­lar processing in faculty meetings. In department-wide caucusing, residents, faculty, and staff meet together to deeply explore the causes and impacts of their thoughts and actions. To build an equitable environment, we must create spaces where the unconscious and habituated underpinnings of our work can be interrogated and processed collectively.
Support ofAnity Groups
Providing spaces for residents and faculty with shared identi­ties where they can explore their experience in medicine can be incredibly supportive and healing. Although our current racial afnity group caucusing program was established rela­tively recently, we have had a longstanding practice of sup­porting afnity group gatherings within the program. For example, a group of AAPI faculty members held regular after-work gatherings with AAPI residents for years in which they engaged in activities designed to explore and promote cross-racial solidarity as well as activities that helped them explore their own heritages and identities together. Informal afnity groups like this have evolved into a more robust, departmentally organized racial afnity group caucusing program.
Racial Anity Group Caucusing
Racial caucusing is a powerful educational, dialogue, and anti-racist practice aimed at fostering understanding, self­awareness, and meaningful change [21]. This practice involves individuals of shared racial or ethnic background coming together in separate groups to engage in open and honest discussions about race, racism, privilege, and identity. In these caucuses, participants can engage in candid conver-
sations that may be difcult to have in mixed-race settings. The purpose is to create a safe and supportive environment where individuals can reect on their personal biases, con­front internalized racism, and work toward dismantling sys­temic racial inequities.
Racial afnity group caucusing is not about segregating individuals, but rather, it is a proactive step in building an inclusive and anti-racist community. By acknowledging and addressing the specic experiences and challenges faced by different racial groups, participants can develop a better understanding of themselves and their peers. Unlike employee resource groups or workplace afnity groups, racial caucusing follows a curriculum that invites partici­pants to actively engage in the process of learning how rac­ism has been internalized, how it is perpetuated through one’s own behaviors, and preparing to take action to mitigate and interrupt racial bias and harm. Racial caucusing serves as a platform for groups to delve deeper into the different facets of internalized racial oppression (IRO), which encom­passes the multifaceted ways in which institutionalized white supremacy adversely impacts everyone. These insights are a crucial part of the larger effort to create more equitable and anti-racist organizations and society.
Caucusing provides each group with the tools to trace the origins of these behaviors and collaboratively develop new behaviors to break free from the perpetuation of these con­cepts. Furthermore, the groups delve into topics such as intersectionality, horizontal hostility, and strategies for insti­tutional change, which are subsequently shared with the broader residency community. By intentionally addressing these dynamics, BIPOC can foster accountable relationships and alliances crucial to confronting and dismantling institu­tional and systemic racism within their teams and across the institution. Meanwhile, caucusing empowers white individu­als to assume responsibility for their own learning in this regard, thus relieving people of color from the burden of edu­cating white individuals.
History ofImplementation
Over a 3-month period, the department conducted monthly noontime talks to establish a shared language and enhance racial literacy among caucusing participants. We also had a series of “Open Heart Discussions” within racial afnity groups to explore people’s reactions to those talks and to spe­cic terms, and to begin to build supportive community.
During this 3-month period, we solicited volunteer fac­ulty and staff to serve as caucus facilitators. Volunteer facili­tators were provided with a small stipend. Volunteers participated in an intensive 8week training program with weekly 2hour group meetings, one on one meetings with an expert consultant, dyad meetings with an assigned facilita-