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POST-LISTENING

1. Consider the following points. Share your ideas with a partner or a small group.

Be prepared to explain your answers to the class.

a.What is the usual term of payment for creditors in Harper and Grant Ltd.?

b.Can the payment be deferred?

c.How often does the firm send out the accounts?

d.Are there any ways to collect bad debts?

e.Why to bring in a third party, or to use legal pressure is a sure way to lose a customer?

f.In what way will the salary scheme be changed for sales reps.?

g.In what way was the bad debt of Bush & Green chased up?

2.Give a brief outline of the situation as if you were

a.William Buckhurst;

b.Christopher Thorn;

c.Mr. Shuttleworth;

d.Representative of Bush & Green.

3.Act out the dialogues between

a.Christopher Thorn and William Buckhhurst about the necessity of chasing up the outstanding debts;

b.W. Buckhurst and Mr. Shuttleworth about the new salary scheme;

c.Hector Grant and William Buckhurst about debtors and the activities of sales representatives.

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