3. Answer the questions:

1. What is retailing?

2. How do the retailers make their income?

3. Where do the retailers sell their products?

4. What is a retail outlet?

5. How often do you go shopping?

6. What for do you spend most of your money?

7. What kinds of retail outlets exist in your country?

8. Can you name a well-known shop/outlet in each category?

9. Which shops in your country are popular with local people and which are popular with tourists?

10. Which shops has a reputation for quality? for reasonable prices? for exclusive and upmarket products?

11. What is your favourite shop, if any?

4. Look at the following bar chart which shows reasons why people don’t like shopping:

1. What are the two main reasons people don’t like shopping?

2. What can retailers do about these two problems in your country?

5. Match the words in the box to the definitions in 1-8 below:

supermarket hypermarket shopping center/mall department store specialist retailer chain store boutique corner shop/convenience shop

1. A huge supermarket, with easy parking, usually outside, or on the edge of town which sells everything from food and drink to clothes, electrical goods, and furniture __________

2. A small, independent shop which sells clothes, often with designer labels __________

3. A series of similar shops which are owned by the same company __________

4. A large self-service shop in a town or serving an area of a city which sells food, drink, and also small household items __________

5. A covered gallery or building containing many different shops, supermarkets and restaurants __________

6. A small shop selling essential groceries, newspapers, often run by a family, serving a few streets, and open from the morning to late at night ___________

7. A large shop on many floors divided into separate sections, for example, electrical goods, furniture, and fashions - each department sells a different type of goods __________

8. A shop specializing in particular goods of high quality, for example, computers, books, or CDs __________

6. Read the text and fill the gaps with the words from the box:

products storeroom middleman/middlemen customer packaging selection

Companies which make __________, such as television sets, in large numbers usually do not sell them direct to the __________. They sell to ___________ who keep them safe in a large __________. Shops go to the ___________ and buy as many of the ___________ as they think they need. One shop might buy ten of each different kind of TV. They would show one of each in the store and keep the extra ones in their ___________. People look at the ____________ of TVs and choose which one to buy.