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Английский язык для магистров в сфере государственного и муниципального управления = English for masters in state and municipal management. Практикум.pdf
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МИНИСТЕРСТВО НАУКИ И ВЫСШЕГО ОБРАЗОВАНИЯ РОССИЙСКОЙ
ФЕДЕРАЦИИ
ФЕДЕРАЛЬНОЕ ГОСУДАРСТВЕННОЕ БЮДЖЕТНОЕ ОБРАЗОВАТЕЛЬНОЕ
УЧРЕЖДЕНИЕ ВЫСШЕГО ОБРАЗОВАНИЯ
«ДОНЕЦКИЙ НАЦИОНАЛЬНЫЙ ТЕХНИЧЕСКИЙ УНИВЕРСИТЕТ»
О. И. Куксина, Н. В. Соколова
АНГЛИЙСКИЙ ЯЗЫК ДЛЯ МАГИСТРОВ В СФЕРЕ
ГОСУДАРСТВЕННОГО И МУНИЦИПАЛЬНОГО
УПРАВЛЕНИЯ
ENGLISH FOR MASTERS IN STATE AND MUNICIPAL
MANAGEMENT
ПРАКТИКУМ
для обучающихся образовательных учреждений
высшего образования
Донецк
2023
УДК 811.111: 378 (076.1)
Куксина О.И.
титул. экрана.
ББК 81.2 Англ-923я73-5
К 90
Рекомендовано Ученым советом ФГБОУ ВО «Донецкий национальный
технический университет» в качестве учебного издания для обучающихся
образовательных учреждений высшего образования
(Протокол 5 от 23 июня 2023)

Рецензенты:

Дроздов Владимир Александрович – доктор филологических наук, доцент кафедры теории и практики перевода ФГБОУ ВО «ДонГУ»; Соснина Людмила Васильевна – доктор филологических наук, доцент, профессор кафедры английского языка ФГБОУ ВО «ДонНТУ».

Авторы:

Куксина Ольга Ивановна – старший преподаватель кафедры английского языка ФГБОУ ВО «ДонНТУ»; Соколова Наталья Владимировна старший преподаватель кафедры английского языка ФГБОУ ВО «ДонНТУ»;
К 90
государственного и муниципального управления для использования на практических занятиях по дисциплине «Иностранный язык профессиональной направленности».
области нормативной грамматики, лексики, стилистики английского языка, а также развитию коммуникативных навыков и умений.
Английский язык для магистров в сфере государственного и муниципального управления = English for masters in state and municipal management : практикум для обучающихся образоват. учреждений высш. образования / ФГБОУ ВО «ДонНТУ» ; О.И. Куксина, Н.В. Соколова. – Донецк : ДонНТУ, 2023. – Систем. требования: Acrobat Reader. – Загл. с
Практикум предназначен для обучающихся в магистратуре
Практикум способствует приобретению и совершенствованию знаний в
УДК 811.111: 378 (076.1)
ББК 81.2 Англ-923я73-5
© Куксина О.И., 2023 © Соколова Н.В., 2023 © ФГБОУ ВО «ДонНТУ», 2023
3
Introduction ……………………………………………………………………
4
1 Practical course……………………………………………………………..
5
Unit 1
Management styles ……………………………………………
5
Unit 2
Company history ……………………………………………...
13
Unit 3
Company structure ……………………………………………
23
Unit 4
Work …………………………………………………………
34
Unit 5
Young enterprise………………………………………………
41
Unit 6
Applying for a job……………………………………………..
50
Unit 7
Advertising ……………………………………………………
65
Unit 8
Socializing in business ………………………………………
76
Unit 9
Business correspondence ……………………………………
87
Unit 10
Telephoning …………………………………………………
96
Unit 11
Grammar revision……………………………………………
105
2 Questions for self-revision…………………………………………………
110
3 Self-reading material ………………………………………………………
112
Topic 1
Basic concepts of public administration……………………….
112
Topic 2
Basic concepts and characteristics of the state ………………...
116
Topic 3
Public authority ………………………………………………..
120
Topic 4
Powers and responsibilities of the president …………………..
123
Topic 5
Federal assembly………………………………………………
126
Topic 6
State duma and government……………………………………
129
Topic 7
Judicial power …………………………………………………
133
Topic 8
Executive power and legislative power………………………...
138
Topic 9
Regulations in education, culture and social protection ………
140
Topic 10
Security………………………………………………………..
143
Topic 11
Local self-government………………………………………….
145
Topic 12
Municipality……………………………………………………
151
Topic 13
Offences and liability…………………………………………...
154
Topic 14
Administrative management……………………………………
158
Topic 15
Nature and scope of management……………………………
161
Topic 16
Functional concept and process of management………………
165
Topic 17
Management as a science, an art or a profession……………….
168
Conclusion………………………………………………………………………
172
Appendix 1
Grammar reference …………………………………………..
173
Appendix 2
Commonly used adverbs………………………………………
186
Appendix 3
Phrasal verbs…………………………………………………
188
Glossary ………………………………………………………………………..
192
Literature………………………………………………………………………..
215

CONTENTS

4
INTRODUCTION
This Tutorial is designed for students who take a Master’s degree course in administrative and municipal management. Accoding to the curriculum of this course students have to do the academic subject “ English for Specific purposes”.
In order to do well students need to have some previous knowledge of English at intermediate level or above, that is be confident in using various lexical and grammatical structures, patterns and models at this level.
It is aimed at students who have a professional need for English to be employed and successfully work in different state institutions as well as in commercial – industrial fields. The course is of great use for people in top, middle or lower management posts.
The property of administrative management work determines that being a state servant needs to cooperate and communicate with different people from different parts of the world whose working language is usually English. In order to understand and coordinate with their foreign colleagues and accomplish professional activities successfully specialist in administrative management have to speak good English.
This special course can be used by students for pair or group work in class as well as by students working alone as self-study or homework material.
5

1 PRACTICAL COURSE

UNIT 1
MANAGEMENT STYLES

1.1 Reading comprehension

1. Read the first three paragraphs of 'Difficult Tasks for Managers', an
article from International Management. What particular aspect of manager's role do you think the article is about?
The days when a manager could expect subordinates to jump up from their desks with a courteous 'Good morning, sir!' as he arrived at his office are long past. In the modern world, a manager has to expect subordinates to show less deference.
But the line between the familiarity that comes from more social equality and ill-manners or rudeness is a fine one. And employees who persistently trespass over that line can disrupt an entire department.
How to deal with this type of employee is a delicate problem. The insubordination can be expressed in a variety of subtle ways, most of which are not easy to define in resorting to disciplinary measures.
2. What kinds of behaviour would you consider to be insubordination towards a boss? In the next part of the article, you will read about four problem employees: Sullen Sally, Tactless Ted, Cartoon Ken, Familiar Fergus. As you read, fill in the blanks with the appropriate names.
Sometimes, people simply do not realize" they are being ill-mannered. Take …….., for example. He prides himself on speaking his mind, and has something to say on everything. But his frankness is often acutely embarrassing.
He is incapable of saying, ' I thought that last advertising campaign had a lot of good ideas in it, but perhaps next time we could give the copy more vitality.' Instead, he is apt to blurt out bluntly, 'That' campaign was a disaster. A child of three could have done better!' The fact that he is often right does not help. Other employees resent his manner even more, and he is too insensitive to notice. ……..'s bluntness may not be aimed directly at his manager. He is not insensitive enough to call his boss a fool to his face. But the inference is always there that the manager must have had a mental aberration to allow someone to produce such a shoddy piece of work.
Another character among the cast of ill-mannered employees is who
seems to regard just being at work as a severe penance.
Everything is done begrudgingly. Asking her to do a task beyond her basic job description is often not worth the trouble. It will be done, but only half-heartedly, and her manager will feel the smouldering heat of her resentment on his back a long way
6
Your suggestions
The author's suggestion
Sullen Sally
Tactless Ted
Cartoon Ken
Familiar Fergus
down the corridor. If she is asked to make a cup of coffee, she will be certain to slop it in the cup as she deposits it heavily on his desk.
…….. is just the opposite. Instead of resentment or aloofness to his boss, he shows a gushing over-familiarity. When an important visitor is shown into the manager's office,. cannot take the hint and leave. Instead, he will attempt to take part in the conversation, declaring, 'You can talk in front of me. Henry and I don't have many secrets, do we?'
Over the years ……..has fallen behind his former equal. But he seeks to maintain the same close relationship that he imagines existed in their younger days.
……..also takes liberties. If the chief executive makes a faux pas at an embassy reception, will be passing around a limerick on the subject the next morning. If the sales manager breaks his leg skiing, ……..will circulate a suitable cartoon of the incident before the plaster sets. He loses no opportunity to poke fun at his superiors, or anyone else for that matter.
3. In small groups discuss how a manager should deal with each of the four
problem employees. Fill in the table below with your own suggestions.
How to deal with difficult employees
4. Read the last part of the article. Fill in the blanks with the appropriate
names: Sullen Sally, Tactless Ted, Cartoon Ken, Familiar Fergus. In the table
above make notes in the right-hand column about the author’s suggestions for dealing with the four problem employees. Do you agree with the author's suggestions?
It is difficult for most people to be as blunt to …….. as he is to others. But no other approach is likely to break through his insensitivity.
Tackling such unpalatable problems is part of a manager's job. ……..'s boss needs to steel himself for a heart-to-heart talk in which he explains the demotivating effect that insensitive, tactless comments can have upon other people. Openly recording a staff meeting on tape may provide a manager with the evidence he needs to convince
……..of just how rude he is. Then, if a suitable course in human relations is available, he should insist that enroll, giving him time off to attend. The truth is that business and friendship often do not mix. Even highly participative organizations, managers need to maintain a certain distance from their subordinates
7
in order to preserve their authority. A manager must quickly establish that special relationships cannot be tolerated if they upset the smooth running of an office. If that does not work, then ultimately ……..'s manager must choose between career and his friendship.
As long as …….. 's activities are harmless and are not upsetting other people, they should be ignored. There is no reason for the executive either openly to condone or curtail these scribblings. But the fact that …….. feels inspired to direct creativity into such trivial matters is as that it is not being used fully elsewhere. Creative minds are in short supply. ……..'s manager should look for opportunities to divert his energies into more useful areas.
……..is suffering from lack of motivation. Whether her manager can change her attitude depends to a great extent on his abilities in human relations. He can at least try to determine what kind of work …….. would like to do and attempt to adapt her job or seek suitable training for her. Praise when she does things well may also help her to get to like her work, as may the simple fact that the manager displays an interest in her job satisfaction and career. Should these measures have no effect, the choice is to suffer her behaviour or to arrange for her departure.

Ex. 1 Here are some expressions using parts of the body. Use a dictionary to find out what they mean

1. to pull someone's leg
2. to have a finger in every pie
3. to talk behind someone's back
4. to keep an eye on something
5. not to turn a hair
6. to be a pain in the neck
7. to keep one's hand in
8. to make a clean breast of something
9. to fall on one's feet
10. to call someone a fool to his face
11. half-heartedly
12. to speak one’s mind

Ex. 2 Complete these sentences using an appropriate expression from Ex. 1

1. Would you believe it! The day after he was made redundant he got an offer of
a job at twice his old salary. He always seems to ……..
2. Rather than let his wife find out for herself what he had been up to, he
decided it was best to ……..
3. I really admire him. There he was, guns firing all around him, and he didn't
……..
4. I can't stand him. He's boring, he interferes all the time - in short, he's……..
5. I used to play a lot of bridge. Now I play only occasionally - just to……..
8
Asking Permission
Granting
Refusing
Notes
Do you mind if I leave
(No) All right.
I'm sorry, I can't
This is a strong
a refusal.
May I smoke?
Yes (of course).
No, you may not.
This is a strong
Can I look at your
Well, OK. Go
I'd rather you
This is a polite refusal.
negative: Do you mind
lunch?
(No) All right.
Of course you

1.2 Speaking

early?
newspaper?
if I don't join you for
Ex.1 Look at the situations below. Ask permission to do what you want in each case.
1. It is very stuffy in the room. You want to open a window.
2. You haven't got enough chairs in your office for all your visitors. You want to
borrow one from the next office.
3. You are in an important meeting. No-one else is smoking. You want to
smoke.
4. Your typewriter is out of order. You want to use your colleague's machine to
type your report.
5. You want to talk to your boss about an urgent matter.
6. You have been asked to represent your company at a conference. You don't
want to go.
7. You want to see the report your colleague has just written.
8. You find you have left your wallet at home and you have no money. You
want to borrow some from a friend to buy your lunch.
9. You have a visitor in your office. You want to make a phone call now.
10. You have been discussing an important matter. You don't want to make a
decision immediately. You want to give your answer this afternoon.

Ex.2 Look at the following situations and act them out with your partner

A. Student A
You think your secretary is very inefficient. You want to dismiss her or to transfer her to somebody else. You discuss the problem with the Personnel Manager.
No. Not at all.
ahead.
allow that.
didn't.
must.
refusal. NB 'Yes' in answer to 'Do you mind'... means
refusal.
9
Explain why you are not satisfied with her and ask permission to do something about it.

Student B

You are the Personnel Manager. Listen to the problem. You don't want to dismiss anybody unless there is very good evidence that they are bad workers. You interviewed this girl yourself and you think she should be good. Perhaps your colleague has a personal dislike. Grant or refuse permission as you think best.

B . Student A

You have to meet a client to discuss a contract which would be important for your company. However, you don't have a good relationship with him. You think he dislikes you and that it would be better for someone else in the firm to see him. Discuss the problem with your boss and ask permission to pass responsibility on to someone else.

Student B

You are the boss. Listen to the problem. You think he is exaggerating the situation. You don' think there is anyone else in the company who can deal with this client. Grant or refuse permission as you think best.
1.3 Grammar work
The Present Continuous and the Present Simple
(I am doing / I do)
Ex. 1 Choose the correct form of the verbs.
Dear Karen,
(1) I'm having / I have a great time here in England. My university term (2) isn't starting/ doesn’t start until the autumn, so (3) I'm taking / I take the opportunity to improve my English. (4) I'm staying / I stay with some English friends who (5) are owning / own a farm. On weekdays (6) I'm catching / I catch a bus into Torquay to go to language classes. (7) I'm making / I make good progress, I think. My friends (8) say / are saying my pronunciation is much better than when I arrived, and (9) I'm understanding / I understand almost everything now.
At weekends (10) I'm helping / I help on the farm. At the moment (11) they're harvesting / they harvest the corn and (12) they're needing / they need all the help they can get. It’s quite hard work, but (13) I'm liking / I like it. And (14) I'm developing / I develop some strong muscles!
(15) Do you come /Are you coming to visit me at Christmas? (16) I'm spending / I spend the winter holiday here at the farm. My friends (17) are wanting / want to meet you and there’s plenty of space. But you must bring your warmest clothes. (18) It’s getting / It gets very cold here in the winter.
10
Let me know as soon as (19) you’re deciding / you decide. And tell me what (20) you're doing / you do these days.
Do you miss me? Love, Paul.

Ex. 2 Put the verbs in the correct tense, the present simple or the present continuous

Leila Markham is an environmentalist. She is being interviewed on the radio by Tony Hunt, a journalist. TONY: So tell me, Leila, why is it important to save the rainforests? LEILA: There are a number of reasons. One is that many plants which could be useful in medicine (1) …………. (grow) in the rainforest. We (2) …………. (not / know) all the plants yet - there are thousands and thousands of them. Researchers
(3) (try) to discover their secrets before they are destroyed.
TONY: I see. What other reasons are there? LEILA: Well, I'm sure you've heard of global warming?
TONY: You mean, the idea that the world (4) .................. (get) warmer?
LEILA: That's right. The rainforests (5) …………. (have) an important effect on the
earth's climate. They (6) ................... (disappear) at a terrifying rate and soon they will
be gone. People (7) ................... (not / do) enough to save them.
TONY: But is global warming really such a problem? I (8)… ................ (enjoy) warm
sunshine.
LEILA: Well, what (9) …………. (happen) when you (10) ................. (heat) ice?
TONY: It (11) ................... (melt) of course.
LEILA: OK. The polar ice caps (12) .................... (consist) of millions of tons of ice. If
they (13) …………. (melt), the level of the sea will rise and cause terrible floods.
Many scientists (14).…………. (believe) that temperatures (15) .................... (already
rise). We must do everything we can prevent global warming, and that (16) …………. (include) preserving the rainforests! TONY: Thank you, Leila, and good luck in your campaign. LEILA: Thank you.

Ex. 3 Put the verbs in the correct tense, the present simple or the present continuous

Chomp Champ!
(1) ………….. (you sit) comfortably? Good! I (2)………….. (hope) you
(3)………….. (study) this text carefully because I (4)… .............. have) news for you.
The Guinness Book of Records (5)………….. (not include) records for eating any more. People who (6)………….. (try) to swallow 47 hard boiled eggs in half a minute will have to do it for pleasure and not to get into the record book. ‘We (7)………….. (regard) these records as unhealthy,' said the book's editor, Mr Donald McFarlan. However, one record-holder will remain. He is Michel Lotito of Grenoble ('Monsieur Mangetout'). Since 1966, he has chomped his way through 10 bicycles, 7
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