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VI. Telephone numbers

In phone numbers, we say each figure separately, i.e. no figure above nine is used. The figures are usually grouped rhythmically. Instead of saying six, six, two, two, etc. British speakers usually say double six, double two, e.g. 307-4922 - three oh seven, four nine, double two (three zero seven, four nine, two two in AmE.)

777 can be said as seven seven seven or seven double seven. An exception is the emergency call 999, which is always said nine nine nine.

Say the following telephone numbers in English:

489-00-01 401-08-09 441-10-07

567-77-18 256-40 -83 513-80-99

201-15-99 453 -44-15 867-67-10

What is the number of your home/mobile phone?

VII. Read, translate and remember the following phone conversational phrases:

Speaking.

This is Ivanov calling (not I’m… or here’s…).

Who’s calling, please?

Could you put me through to Mr N?

I’m putting you through/ Trying to connect you.

Hold the line, please/ Hold on, please/ Hang on (informal).

The line is engaged / busy.

Mr N is on the other line.

He’s not available/ He is out (isn’t in) at the moment.

Is there any message? / Can I take a message? / Will you leave a message?

I’ll call back later.

There is no reply (answer) at his number.

You are through.

I can’t get through.

Are you there?

I am sorry, we were cut off.

What number are you calling from?

You’ve got the wrong number.

VIII. Read the dialogues in pairs. Pay attention to informal

(a, b) and formal (c) phone conversations:

a)

A: Hello.

B: Is that Mary?

A: Yeah.

B: Hi. It’s Ruth.

b)

A: Hello!

B: Mark?

A: There’s no Mark here. I am afraid you’ve got the wrong number.

B: Oh, I am sorry.

A: That’s all right.

c)

A: Good morning. Chalfont Electronics.

B: Good morning. Could I speak to Mrs Gordon, please.

A: Yes. Who’s calling, please?

B: My name is Paul Scott.

A: Right, Mr Scott. I’ll put you through.

IX. Fill the gaps in these phone conversations with suitable words or phrases:

a)

A: Good morning. Building Department. Can I help you?

B: Yes. … Paul Mathews and I am trying to contact Mr Patterson. He actually left a … on my answerphone yesterday afternoon.

A: I see. Well, I am afraid Mr Paterson is … at the moment. Can I ask him to … later?

B: Yes please. My … is 678 34 55

b)

A: Hello.

B: Hi. … Sandra?

A: No, sorry. I’m not Sandra. She is … at the moment.

B: Oh. Do you know when she’ll …?

A: No, I’ve no idea.

B: OK. Well in case, could I … a … for her?

A: Yes, of course.

B: Could you ask her to … this evening, please?

A: Sure. What’s your name?

B: Catherine. I am a colleague from work. She’s got my number.

A: Right. I’ll tell her.

B: Thanks very much. Bye bye.

A: Bye.

c)

A: Hello?

B: … Carlos?

A: Yeah, speaking.

B: Hi Carlos. … Serena.

A: Oh hello. I was expecting you to ring yesterday.

B: I did – or at least I tried. I … your number many times last night but I couldn’t … It was … all the time.

A: Oh yes, I am sorry about that. I was … the phone to my brother.

B: Oh well, never mind. Anyway I am phoning about…