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I. Vocabulary list

to relate human relations

to be worth $... to be worth doing

to propose purpose

to consist (of) goal

to agree (on) goal setting

to transfer facilities

to praise time-saving

to encourage state-of-the-art

to conclude conclusion

to be familiar (with) step-by-step program

to claim value

to reprimand valuable

II. Vocabulary work

2.1. CHOOSE ACCORDING TO THE DEFINITION.

1) to be made up of

2) the exchangeable of market value of

3) something toward which effort is directed

4) worthy of praise

5) something that makes operation easier

6) to inspire with hope, to help

7) a contract

8) to keep from being spent, or lost

9) to bring into connection

10) a design or aim

11) relating to people

12) well-known

13) to finish a speech

14) to say good words and compliments

2.2. TRANSLATE PAYING ATTENTION TO THE ITALICISED WORDS.

  1. The purpose of this display is somewhat unclear.

  2. We'll provide the necessary facilities someday in the future.

  3. Somehow they managed to conclude an agreement with a partner.

  4. Companies sometimes claim they've developed new technologies.

  5. Do you have any idea of what "human relations" mean?

  6. It is worth saying nothing in such a difficult situation.

  7. There's nothing bad about praising or reprimanding employees.

  8. In conclusion, I think I have to tell you something pleasant.

  9. The researcher had no other aim than the development of science.

  10. These facilities are somewhat new for customers in this country.

III. Work at the following text

3.1. READ AND ANSWER THE QUESTION:

What are the positive aspects of the one-minute management style?

SAVE TIME: THE ОNЕ-MINUTE MANAGER

The scientific management had its limitations. It concen­trated on standartization of work throughout any organization. In 1930s, a series of experiments at the Western Electric Hathworn plant made it clear that human relations play no less important role in making the performance of individual worker more efficient. Since then, dozens of books on management have been written. It's worth knowing about some of them in greater detail.

"The One-Minute Manager" is the title of the book written by Kenneth Blanchard, Professor of Management at the University of Massachusetts, and an internationally known management consultant. His co-author is Spenser Johnson, the author of dozens of books on medicine and psychology. The book was a bestseller, and more than half a million copies have been sold in the first six months.

The purpose of the book is to propose a new management style that consists of three steps, each of which takes one minute to perform. The first step is a one-minute goal-setting in which manager and employee agree on goals and transfer them into written form. Each goal is to be written in 250 words or less, on one piece of paper, so that it can be read in one minute.

The second step is a one-minute praising. The manager is supposed to congratulate an employee on a job well done, and tell him or her specifically what was good about performance, and what it means for the organization. After that, a handshake and some encouragement bring the one-minute praising to a conclusion.

The third step is a one-minute reprimand, in which the manager tells the employee specifically what was wrong with performance, and how he or she feels about it. At that moment the manager should take great care to separate the value of the employee from the one mistake that instigated the criticism.

The authors claim that a lot of time can be saved by using this style, and employee productivity can be improved greatly. There is no doubt the knowledge of high technology is more than valuable. One is impressed today with the state-of-the-art office equipment used in the West. An efficient office employee should be familliar with computers, printers, and fax facilities.

3.2. READING COMPREHENSION TEST 6A.

Choose the correct variant on the basis of what is stated or implied in the text you have just read.

1. The Hawthorn plant experiments proved the importance of

  1. individual efforts of every worker

  2. scientific management

  3. effective management

(D) establishing human relations at workplace

2. The One-Minute Manager is

  1. the title of a book

  2. a catchy phrase

  3. an advertisement

  4. a technique to improve quality

3. In Line 19, the word "them" refers to

  1. managers

  2. employees

  3. goals

  4. readers

4. From the text we can infer that using this technique

  1. can hardly improve productivity of work

  2. can save a lot of time and energy

  3. cannot improve human relations

  4. can be valuable for managers in Ukraine

5. In Line 35, the word "one" is closest in meaning to

  1. a man in the street

  2. an experienced businessperson

  3. not two or three

  4. any visitor to a Western office

6. According to the text, it is NOT true that

  1. managers need to save time

  2. praising employees comes last

  3. goal-setting is the beginning of any activity

  4. encouragement should inspire employees to work better