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M. A. Vella et al.
aspect of a resuscitation that was done well can be used to maintain a positive TVR culture. If there is a particularly challenging case or a case during which a complication or unexpected event occurs, it is advisable to discuss the case with the primary clinician prior to group review; TVR should never surprise those involved on the day of a multidisci­plinary conference. Given the high-stakes nature of trauma resuscitations and the interplay between providers that occurs, it is unavoidable that TVR will occasionally capture negative interpersonal interactions. In such circumstances,
we recommend that trauma video review never be used as an arbitration tool, to settle disputes between individuals, or in a punitive manner, as surely conict resolution can be achieved between professionals without co-opting quality improvement efforts.

Future Directions

Recent evidence suggests that TVR utilization is likely to increase [12]. Cloud-based storage and online-integrated review platforms (See Fig.15.2) allow for relatively simple integration of a TVR program into both in-person and virtual conferences. The incorporation of articial intelligence (AI) with video review is an area of emerging interest, with one recent paper discussing the utilization of these merged tech-
nologies to identify the critical view of safety during laparos­copy cholecystectomy [49]. Continued interest in the eld of surgical safety and transparency in the operating room has led to the development of platforms that integrate multiple audiovisual feeds with patient data to create a robust timeline of operating room events [50]. This technology is also equipped with multiple AI algorithms to detect intraopera­tive thermal injuries and bleeding events [51, 52]. As this technology becomes increasingly available, it is likely to reach the trauma resuscitation bay, allowing for important variables like movement in and out of the trauma room, sound, and team dynamics to be studied in ways that were never before possible [6].
Additionally, there is a burgeoning interest in incorporat­ing wearable technology in both the operating and trauma resuscitation rooms for video-based activity recognition and for use in evaluating surgeon ergonomics and technique [7,
53]. Video review technology has also emerged as a valuable
tool in the intensive care unit setting, allowing for review of critical ICU events like cardiopulmonary resuscitation, air­way management, bedside procedures, and team dynamics [54, 55]. We anticipate that video review technology will have an increasingly important role in the evaluation of non­traumatic yet time-sensitive resuscitations occurring in the emergency department, such as those related to acute coro­nary syndrome and stroke.
Fig. 15.2 Example of a cloud-based user interface showing camera views for multiple trauma rooms as well as demonstrating the availability of time stamp, fast-forward, and re-wind functions
15 Trauma Video Review
109

Conclusion

Video review technology along with video-based trainee education and assessment will only increase over the next decade. This technology and its myriad of applications will undoubtedly improve the quality of care administered to patients in the trauma resuscitation bay, the operating room, and beyond. It is crucial for trauma practitioners to be at the forefront of video review advancement and implementation.

References

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2. Goldman LI, Maier WP, Rosemond GP, Saltzman SW, Cramer LM. Teaching surgical technique by the critical review of vid­eotaped performance – the surgical instant replay. Surgery. 1969;66(1):237–41.
3. Goldman LI, McDonough MT, Rosemond GP. Stresses affecting surgical performance and learning. I.Correlation of heart rate, elec­trocardiogram, and operation simultaneously recorded on video­tapes. J Surg Res. 1972;12(2):83–6.
4. Hoyt DB, Shackford SR, Fridland PH, Mackersie RC, Hansbrough JF, Wachtel TL, etal. Video recording trauma resuscitations: an effective teaching technique. J Trauma. 1988;28(4):435–40.
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6. Nolan B, Hicks CM, Petrosoniak A, Jung J, Grantcharov T.Pushing boundaries of video review in trauma: using comprehensive data to improve the safety of trauma care. Trauma Surg Acute Care Open. 2020;5(1):e000510.
7. Chakraborty I, Elgammal A, Burd RS.Video based activity rec­ognition in truama resuscitation. https://www.computer.org/csdl/
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8. Smith KA, High K, Collins SP, Self WH.A preprocedural checklist improves the safety of emergency department intubation of trauma patients. Acad Emerg Med. 2015;22(8):989–92.
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12. Dumas RP, Vella MA, Hatchimonji JS, Ma L, Maher Z, Holena DN.Trauma video review utilization: a survey of practice in the United States. Am J Surg. 2020;219(1):49–53.
13. Davis L, Johnson L, Allen SR, Kim PK, Sims CA, Pascual JL, etal. Practitioner perceptions of trauma video review. J Trauma Nurs. 2013;20(3):150–4.
14. Mackenzie CF, Xiao Y, Hu FM, Seagull FJ, Fitzgerald M.Video as a tool for improving tracheal intubation tasks for emergency medi­cal and trauma care. Ann Emerg Med. 2007;50(4):436–42e1.
15. DiGiacomo JC, Hoff WS, Rotondo MF, Martin K, Kauder DR, Anderson HL 3rd, etal. Barrier precautions in trauma resuscitation:
real-time analysis utilizing videotape review. Am J Emerg Med. 1997;15(1):34–9.
16. Dumas RP, Chreiman KM, Seamon MJ, Cannon JW, Reilly PM, Christie JD, et al. Benchmarking emergency department thora­cotomy: using trauma video review to generate procedural norms. Injury. 2018;49(9):1687–92.
17. Fitzgerald M, Gocentas R, Dziukas L, Cameron P, Mackenzie C, Farrow N.Using video audit to improve trauma resuscitation– time for a new approach. Can J Surg. 2006;49(3):208–11.
18. Sakran JV, Finneman B, Maxwell C, Sonnad SS, Sarani B, Pascual J, etal. Trauma leadership: does perception drive reality? J Surg Educ. 2012;69(2):236–40.
19. Chreiman KM, Dumas RP, Seamon MJ, Kim PK, Reilly PM, Kaplan LJ, etal. The intraosseous have it: a prospective observa­tional study of vascular access success rates in patients in extremis using video review. J Trauma Acute Care Surg. 2018;84(4):558–63.
20. Hoff WS, Reilly PM, Rotondo MF, DiGiacomo JC, Schwab CW.The importance of the command-physician in trauma resusci­tation. J Trauma. 1997;43(5):772–7.
21. Hamilton NA, Kieninger AN, Woodhouse J, Freeman BD, Murray D, Klingensmith ME.Video review using a reliable evaluation met­ric improves team function in high-delity simulated trauma resus­citation. J Surg Educ. 2012;69(3):428–31.
22. Ritchie PD, Cameron PA.An evaluation of trauma team leader per­formance by video recording. Aust N Z J Surg. 1999;69(3):183–6.
23. Scherer LA, Chang MC, Meredith JW, Battistella FD.Videotape review leads to rapid and sustained learning. Am J Surg. 2003;185(6):516–20.
24. Prakash S, Bihari S, Laver R, Chandran G, Kerr L, Schuwirth L, et al. Prospective randomized controlled trial of video- versus recall-assisted reection in simulation-based teaching on acquisi­tion and retention of airway skills among trainees intubating criti­cally ill patients. Crit Care Med. 2020;48(9):1265–70.
25. Capella J, Smith S, Philp A, Putnam T, Gilbert C, Fry W, etal. Teamwork training improves the clinical care of trauma patients. J Surg Educ. 2010;67(6):439–43.
26. Roberts NK, Williams RG, Schwind CJ, Sutyak JA, McDowell C, Griffen D, etal. The impact of brief team communication, leader­ship and team behavior training on ad hoc team performance in trauma care settings. Am J Surg. 2014;207(2):170–8.
27. Hughes KM, Benenson RS, Krichten AE, Clancy KD, Ryan JP, Hammond C. A crew resource management program tailored to trauma resuscitation improves team behavior and communication. J Am Coll Surgeons. 2014;219(3):545–51.
28. Steinemann S, Berg B, Skinner A, DiTulio A, Anzelon K, Terada K, etal. In situ, multidisciplinary, simulation-based teamwork training improves early trauma care. J Surg Educ. 2011;68(6):472–7.
29. Gjeraa K, Moller TP, Ostergaard D.Efcacy of simulation-based trauma team training of non-technical skills. A systematic review. Acta Anaesth Scand. 2014;58(7):775–87.
30. Knudson MM, Khaw L, Bullard MK, Dicker R, Cohen MJ, Staudenmayer K, etal. Trauma training in simulation: translating skills from SIM time to real time. J Trauma Injury Infect Crit Care. 2008;64(2):255–63.
31. Fernandez R, Rosenman ED, Olenick J, Misisco A, Brolliar SM, Chipman AK, et al. Simulation-based team leadership training improves team leadership during actual trauma resuscitations: a randomized controlled trial. Crit Care Med. 2020;48(1):73–82.
32. Petrosoniak A, Fan M, Hicks CM, White K, McGowan M, Campbell D, etal. Trauma Resuscitation Using in situ Simulation Team Training (TRUST) study: latent safety threat evaluation using framework analysis and video review. BMJ Qual Saf. 2020;
33. Dumas RP, Vella MA, Chreiman KC, Smith BP, Subramanian M, Maher Z, etal. Team assessment and decision making is associ­ated with outcomes: a trauma video review analysis. J Surg Res. 2020;246:544–9.
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34. Yule S, Flin R, Paterson-Brown S, Maran N, Rowley D.Development of a rating system for surgeons’ non-technical skills. Med Educ. 2006;40(11):1098–104.
35. Sevdalis N, Davis R, Koutantji M, Undre S, Darzi A, Vincent CA.Reliability of a revised NOTECHS scale for use in surgical teams. Am J Surg. 2008;196(2):184–90.
36. Steinemann S, Berg B, DiTullio A, Skinner A, Terada K, Anzelon K, et al. Assessing teamwork in the trauma bay: introduc­tion of a modied “NOTECHS” scale for trauma. Am J Surg. 2012;203(1):69–75.
37. Jeffcott SA, Mackenzie CF.Measuring team performance in health­care: review of research and implications for patient safety. J Crit Care. 2008;23(2):188–96.
38. Courtenay M, Nancarrow S, Dawson D.Interprofessional team­work in the trauma setting: a scoping review. Hum Resour Health. 2013:11.
39. Yun S, Faraj S, Sims HP.Contingent leadership and effectiveness of trauma resuscitation teams. J Appl Psychol. 2005;90(6):1288–96.
40. Hjortdahl M, Ringen AH, Naess AC, Wisborg T.Leadership is the essential non-technical skill in the trauma team– results of a quali­tative study. Scand J Trauma Resusc Emerg Med. 2009;17:48.
41. Sugrue M, Seger M, Kerridge R, Sloane D, Deane S.A prospec­tive study of the performance of the trauma team leader. J Trauma. 1995;38(1):79–82.
42. Westli HK, Johnsen BH, Eid J, Rasten I, Brattebo G.Teamwork skills, shared mental models, and performance in simulated trauma teams: an independent group design. Scand J Trauma Resus. 2010:18.
43. Rosenbaum L.Divided we fall. N Engl J Med. 2019;380(7):684–8.
44. Pucher PH, Aggarwal R, Batrick N, Jenkins M, Darzi A.Nontechnical skills performance and care processes in the man­agement of the acute trauma patient. Surgery. 2014;155(5):902–9.
45. Briggs A, Raja AS, Joyce MF, Yule SJ, Jiang W, Lipsitz SR, etal. The role of nontechnical skills in simulated trauma resuscitation. J Surg Educ. 2015;72(4):732–9.
46. Park C, Grant J, Dumas RP, Dultz L, Shoultz TH, Scott DJ, etal. Does simulation work? Monthly trauma simulation and proce­dural training are associated with decreased time to intervention. J Trauma Acute Care Surg. 2020;88(2):242–8.
47. Oakley E, Stocker S, Staubli G, Young S.Using video recording to identify management errors in pediatric trauma resuscitation. Pediatrics. 2006;117(3):658–64.
48. US Department of Health and Human Services. Summary of the HIPAA Privacy Rule. https://www.hhs.gov/hipaa/for- professionals/
privacy/laws- regulations/index.html. Accessed 1 Nov 2020.
49. Korndorffer JR, Hawn MT, Spain DA, Knowlton LM, Azagury DE, Nassar AK, etal. Situating articial intelligence in surgery. Ann Surg. 2020;272(3):523–8.
50. Surgical Safety Technologies. https://www.surgicalsafety.com. Accessed 1 Nov 2020.
51. Goldenberg MG, Jung J, Grantcharov TP. Using data to enhance performance and improve quality and safety in surgery. JAMA Surg. 2017;152(10):972–3.
52. Jung JJ, Juni P, Lebovic G, Grantcharov T.First-year analysis of the operating room black box study. Ann Surg. 2020;271(1):122–7.
53. Kolodzey L, Grantcharov PD, Rivas H.Wearable technology in the operating room: a systematic review. BMJ Innov. 2017;3:55–63.
54. Udeh C, Udeh B, Rahman N, Caneld C, Campbell J, Hata JS. Telemedicine/virtual ICU: where are we and where are we going? Methodist Debakey Cardiovasc J. 2018;14(2):126–33.
55. Barry ME, Hochman BR, Lane-Fall MB, Zappile D, Holena DN, Smith BP, etal. Leveraging telemedicine infrastructure to moni­tor quality of operating room to intensive care unit handoffs. Acad Med. 2017;92(7):1035–42.
Creating aCRM Toolkit
Zero point survey
Identify team goals and set mission trajectory
LawrenceMarshall Gillman andPeterG.Brindley
For healthcare professionals who are used to learning facts and “hard” science, Crisis Resource Management (CRM) skills training can sometimes seem vague and theoretical if not presented in a concrete manner. For example, discussing adult learning concepts without offering clear actionable ways, these can be applied in a trauma resuscitation may not be helpful to many learners. For this reason, when teaching the STARTT (Simulated Trauma and Resuscitative Team Training) Course, we like to help learners create their own CRM toolkit with several discrete tools that can be easily retrieved from memory and utilized during stressful trauma resuscitations. In this chapter, we hope to offer some exam­ples of such tools such that the reader may create their own toolkits.

Pre-arrival

While there always will be trauma patients walking in or dropped off at the door, allowing no time for pre-preparation, ideally most trauma patients transported by EMS will allow for a trauma pre-alert based on established trauma team acti­vation criteria, allowing the trauma team members to gather and prepare prior to patient arrival. Pre-arrival checklists allow the team to prepare in a standardized manner to ensure
16
Pre-resuscitation
S Self
Physical readiness: I’M SAFE
Cognitive readiness: breathe,talk, see, focus
T
Te am
Leader identified
Roles allocated
Briefing
Repeat as non­clinical situation
changes
Fig. 16.1 Zero-point survey and the STEP-UP mnemonic
nothing is forgotten in the heat of the moment. These check­lists can be easily modied to t local practices. One such checklist is the zero-point survey discussed in Chap. 11 (Fig.16.1 and Table16.1) [1]. Others can help ensure proper equipment and personnel are present (Fig.16.2).
Environment
E
Danger, space, light, noise, crowd control
Resuscitation commenced
PPatient
Primary sur vey ABCDE
Update
Share mental model of patient status
Priorities
Repeat as clinical situation changes
L. Marshall Gillman (*) Department of Surgery, Clinical Learning and Simulation Program, University of Manitoba, Winnipeg, MB, Canada e-mail: Lawrence.Gillman@umanitoba.ca
P. G. Brindley Department of Critical Care Medicine, University of Alberta Hospital, Edmonton, AB, Canada e-mail: Peter.Brindley@albertahealthservices.ca
© Springer Nature Switzerland AG 2025 L. Marshall Gillman, S. Widder (eds.), Trauma Team Dynamics, https://doi.org/10.1007/978-3-031-86312-7_16
111
112
Table 16.1 I’M SAFE checklist
I Illness M Medical S Stress A Alcohol F Fatigue E Emotion/Eating
Adapted from Ref. Reid etal. [1]
Trauma / Pre-arrival
What we know (mechanism, vitals, AVPU)
Team leader and roles assigned
Anticipation / Priorities
Equipment (US, blood, binder, chest tube)
D
M
I
S
T
L. Marshall Gillman and P. G. Brindley
Demographics
Mechanism of injury
or
Medical Complaint
Injuries
or
Illness
Vital Signs
Treatments Provided
Age, sex, weight (if pertinent)
Medical: OPQRST as appropriate
Mechanism: Speed, mass, height of fall, restraints, type of collision, safety device use, type of weapon
Injuries: Head it toe, significant findings
Info: ECG, stroke scale, SAMPLE
GCS, pulse, resp., BP, SpO2, BSG if applicable
Tx: Tubes, Iines, meds, electrical therapy, O2, wound care
Trends: Responses to treatments
Airway cart, BVM, suctioin
Peds? Broselow tape + bag
Environment (calm, crowd control)
Listen to EMS handover
Fig. 16.2 Pre-arrival checklist. (Retrieved from: https://frozendoc.
com/2021/03/16/trauma- checklists/, June 14, 2023)

Patient Arrival

In the absence of an imminent airway emergency or CPR in progress, there is generally time for a pause prior to or fol­lowing patient transfer from the EMS stretcher to receive EMS handover. A structured handover ensures pertinent data is communicated in a concise and organized fashion. D-MIST is a commonly used tool for this purpose (Fig.16.3). A variation of this is the IMIST-AMBO hando­ver protocol (Table16.2).
Fig. 16.3 D-MIST handover. (Retrieved online from: https://www.
ptsf.org/wp- content/uploads/2020/10/PA_DMIST_Poster.pdf, June 14,
2023)
Table 16.2 IMIST-AMBO handover protocol
I Identication M Mechanism I Injuries S Signs T Treatment and Trends A Allergies M Medications B Background History O Other Information
Adapted from – https://www.slhd.nsw.gov.au/BTF/pdfs/Education/
ISBAR/IMIST_AMBO.pdf. June 14, 2023

Resuscitation

During the resuscitation, there are a number of tools that can help prepare the team for procedures and keep the group on track. The most discrete example is an airway timeout. Essential components of an airway time out ensure that medi­cations are prepared, equipment is prepped, and back-up
ADDRESS QUESTIONS OR CONCERNS BEFORE PROCEEDING
16 Creating aCRM Toolkit
113
Fig. 16.4 Example of an airway timeout
PROTECTED INTUBATION CHECKLIST (BRING THIS INTO ROOM)
PATIENT
Position optimized for intubation O
source on the patient
2
Monitors On and initial Vital Signs documented
MEDICATIONS
Intravenous functional Consider pretreatments to support hemodynamics: Fluid bolus, Norepinephrine infusion at 0.1 mcg/kg/min prior to RSI Rapid Sequence Induction (RSI) Drugs ready
EQUIPMENT
Confirm PPE on appropriately Ventilator ON with initial settings In-line Suction on circuit Bag Valve Mask with filter attached Suction (tested) Video Laryngoscope Endotracheal tube (appropriate size, cuff tested, syringe ready) Bougie Forceps PEEP valve
End-Tidal CO Endotracheal tube holder and bite block
Orogastric tube Additional rescue airway equipment readily available outside patient room – LMA,
cricothyroidotomy kit
PLAN
Reassessment of airway for difficulty Huddle to review plan for medications and approach to airway and backup approach to airway
st
1
attempt using Video Laryngoscopy +/– Bougie
nd
2
attempt plan described by Airway MD
Post-intubation management discussed – sedation/analgesia/vasopressors
Detector
2
Airway MD to Read
plans in event of failed airway capture are identied. Figure16.4 is an example of a comprehensive airway timeout used in our local center during the COVID-19 pandemic.
A simpler example is the SALTED mnemonic
(Table16.3). Again, these can be easily adapted for local use.
A comprehensive ATLS resuscitation checklist may be redundant or unnecessary in a tertiary care center but may be very useful in a smaller center that treats complex trauma patients on a rare or intermittent basis (Fig. 16.5 and Table16.4). [2]
Table 16.3 SALTED mnemonic
S Suction A Airways (oral airways) L Laryngoscope (Video or Direct
or Both)
T Tube (planned size plus size
below) E End-tidal D Drugs and difcult airway needs
(if applicable)
114
L. Marshall Gillman and P. G. Brindley
Pre-arrival Plan
Check or prepare:
Oxygen Suction Bag and mask
Intubation tray Intubation medications Defibrillator
CPR board
Consider ordering blood
Assign team roles:
Airway IV/IO access
Primary survey Team leadership
Brief team on incoming patient
Estimate weight:______ kg
A
B
C
D
E
RE-
EVALUATE
AIRWAY
MONITOR
VITALS
Primary Survey
Confirm C-spine is immobilized Confirm airway is protected
mask or connect existing mask to O
Place O
2
Check pulses Establish IV/IO access Consider ordering blood
State GCS (eyes, verbal, motor) State pupil size and response
Completely remove patient’s clothing Cover patient with warm blanket
Evaluate need for intubation Report FT tube size and depth (if applicable) Confirm ETCO2 color change (if applicable)
Confirm heart rate is displayed Confirm pulse ox waveform is displayed
State and evaluate whether WNL:
Heart rate Respiratory rate Blood pressure Oxygen saturation Temperature
Secondary Survey
Evaluate and state findings:
Head Ears Eyes
2
Facial bones Nose Mouth Neck//C-spine Chest Abdomen Pelvis Upper extremities Lower extremities Log roll and back exam
Determine need for:
Laboratory tests X-rays CT scans
OR notification PICU notification
State patient destination
Prepare patient for travel:
Equipment Medications Identify who will travel with patient
Plan of Care
Departure Plan
Ye s Ye s Ye s Ye s Ye s
No No No No No
Fig. 16.5 ATLS resuscitation checklist. (Retrieved online: https://www.nicepng.com/ourpic/u2w7r5y3i1t4y3u2_trauma- resuscitation- checklist-
used- in- the- checklist- atls/, June 14, 2023)
Table 16.4
Trauma transfer checklist
Continue to Care Establish and maintain spinal motion restriction. Remove scoop stretcher if present and logroll as necessary Document vital signs and neuro signs q15min All documentation on trauma notes for CTAS 1 and 2 Airway and breathing Conrm ability to maintain adequate oxygenation/ventilation Consider need for endotracheal tube (ETT): Declining GCS, GCS < 8, inhalation injury, maxillofacial injury or other airway concern Consider need for chest tube: Conrm and document chest tube functioning and placement prior to departure; make necessary
adjustments If intubated Will require escort for ground transport Conrm ETT position via: auscultation, end tidal CO2 and chest x-ray Secure ETT, monitor O2 sats and ETCO
2
Insert gastric tube Ensure adequate analgesia and sedation to RASS-4 Circulation Control all active bleeding sites—apply pressure dressing, sutures, staples; consider tourniquet if indicated Establish two large bore peripheral IVs (extension tubing required for air transfers) Pregnancy test for all women of child-bearing years (do not delay transfer for results) Ensure patient and uids are warmed Bleeding or suspected bleeding (adult and pediatric) consider tranexamic acid bolus and infusion if within 3h from time of injury
(continued)
16 Creating aCRM Toolkit
Table 16.4 (continued)
Consider anticoagulant reversal Consider blood products Apply pelvic binder/stabilization, if applicable Insert Foley catheter with urometer, if applicable Disability Review medications proposed for use during transfer with the TCP Cover open fractures with saline dressing Reduce and splint extremity fractures (avoid air splints) Control pain Prophylaxis Antibiotics: for all open fractures; consider for all penetrating trauma Tetanus as required Check glucose Expose/Environment Prevent hypothermia Document temperature Assess posterior surfaces; remove from scoop stretcher Consider Logistics Team required for transfer: Consider RN, RRT and/or Air Ambulance Crew RN recommended for analgesia, sedation, blood products, and any transfer when scope of practice exceeds that of transport crew provided Equipment required for ground transfer: Airway management/O2 saturation/ETCO2 monitoring Blood and blood products properly packaged by lab personnel for transfer, if applicable Orders required for transfer Resuscitation: airway control/debrillation Medications: including sedation, analgesia, paralytics and anticonvulsant, if applicable Blood/blood products and I.V. uid Conrm targets for O2 sats, ETCO2, RASS, BP, MAP parameters during transfer Documentation to accompany patient Photocopies of all ED physician notes, nurses’ notes, and initial ambulance call report Team leader at sending site to directly contact team leader at receiving site once transfer arrangements are conrmed
Adapted from: TraumaNB Trauma Transfer Checklist https://nbtrauma.ca/wp- content/uploads/2022/02/Trauma- Transfer- Checklist- Nov- 2021- bil.
pdf
115

Pre-departure

Prior to leaving the trauma bay, a pre-departure checklist can be helpful to ensure all pertinent exams, and investiga­tions are completed in the trauma bay and that all prepara-
tions for transport have been made. This checklist will vary depending on location, for example if transport is within hospital to CT scan, or OR, or interfacility transport (Fig.16.6).
116
Fig. 16.6 WHO trauma care checklist. (Reproduced from Trauma Care Checklist,
https://www.who.int/ publications/i/item/trauma­care- checklist, retrieved
online November 13, 2023)
L. Marshall Gillman and P. G. Brindley
Trauma Care Checklist
Immediately after primary & secondary surveys:
IS FURTHER AIRWAY INTERVENTION NEEDED?
May be needed if:
• GCS 8 or below
• Hypoxaemia or hypercarbia
• Face, neck, chest or any severe trauma
YES, DONE
NO
IS THERE A TENSION PNEUMO-HAEMOTHORAX?
IS THE PULSE OXIMETER PLACED AND FUNCTIONING?
LARGE-BORE IV PLACED AND FLUIDS STARTED?
FULL SURVEY FOR (AND CONTROL OF EXTERNAL BLEEDING, INCLUDING:
ASSESSED FOR PELVIC FRACTURE BY:
ASSESSED FOR INTERNAL BLEEDING BY:
IS SPINAL IMMOBILIZATION NEEDED?
NEUROVASCULAR STATUS OF ALL 4 LIMBS CHECKED?
IS THE PATIENT HYPOTHERMIC?
DOES THE PATIENT NEED (IF NO CONTRAINDICATION):
Before team leaves patient:
HAS THE PATIENT BEEN GIVEN:
HAVE ALL TESTS AND IMAGING BEEN REVIEWED?
WHICH SERIAL EXAMINATIONS ARE NEEDED?
PLAN OF CARE DISCUSSED WITH:
YES, CHEST DRAIN PLACED
YES
YES
SCALP PERINEUM
EXAM
EXAM
DIAGNOSTIC PERITONEAL LAVAGE
YES, DONE
YES
YES, WARMING
URINARY CATHETER
CHEST DRAIN
TETANUS VACCINE
ANTIBIOTICS
YES
NEUROLOGICAL
VASCULAR
PATIENT/FAMILY
PRIMARY TEAM
NOT INDICATED
X-RAY
ULTRASOUND CT
NOT INDICATED
NO
NASOGASTRIC TUBE
NONE INDICATED
ANALGESICS
NONE INDICATED
NO, FOLLOW-UP PLAN IN PLACE
ABDOMINAL
NONE
RECEIVING UNIT
OTHER SPECIALISTS
NO
NOT AVAILABLE
NOT AVAILABLE
BACK
CT
RELEVANT TRAUMA CHART OR FORM COMPLETED?

Communication Skills

During crisis, CRM training can help improve communica­tion and teamwork. There are some discrete tools that can be pulled out in certain circumstances to help facilitate communication and mitigate confusion. The simplest of these is the 3-C’s of closed loop communication (Table16.5).
YES NOT AVAILABLE
When team members wish to bring a concern to leader/ team’s attention, this can sometimes pose a challenge. There are a number of tools that can give members impor­tant verbiage that can convey their message in a way that doesn’t threaten or undermine the leader’s role but still makes their concerns heard by focusing on the patient’s safety. These include the PACE levels of graded assertive­ness (Table16.6) and the CUS mnemonic (Table16.7).
16 Creating aCRM Toolkit
117
Table 16.5 3 C’s of closed loop communication
C—Cite names C—Clarity of communication C—Close the loop
Table 16.6 PACE levels of graded assertiveness
P PROBE—“Did you know that…?”
“Did you realize the sat probe tracing is poor?”
A ALERT—“Can we re-assess the situation…?”
“Can we re-assess the situation as the patient is no longer breathing?”
C CHALLENGE—“I don’t think we should…because”
“I don’t think we should paralyze this burn patient because they may have a difcult airway”
E EMERGENCY—“Stop what you are doing…”
“Stop trying to intubate the patient, the patient is hypoxic, we need to proceed with a surgical airway now”
Table 16.7 CUS mnemonic
I am Concerned! I am Uncomfortable! This is a Safety Issue!

Structured Handovers

Table 16.8 SBAR communication
S Situation—What is the situation?
“This is a 29 year old burn patient with a difcult airway”
B Background—Pertinent background information related to the
situation “This patient was involved in a house re in an enclosed space. He has be developing increasing stridor”
A Assessment—What is your assessment of the situation?
“I am concerned that his airway is swelling and he requires intubation”
R Recommendation—What do you want to see happen?
“I will manage the airway, can you set up for a surgical airway in case it is necessary”

Conclusions

CRM training gives team members a background in non­technical skills and stresses the importance of focussed com­munication, leadership, and followership skills in times of crisis. However, by offering team members discrete and actionable tools that they can practice in the sim lab and then utilize during real life resuscitations, these CRM theories can then be easily accessed. Thus, all team members can form their very own CRM toolkits.
As Chap. 9 discusses, the process of handover is a potentially dangerous time when pertinent information must be commu­nicated in a concise yet comprehensive manner such that important details are both communicated and received. We have already discussed EMS handover, but numerous other handovers exist in hospital during the patient’s care journey. In the heat of the moment, the SBAR communicaiton tool represents a tried and proven method of communication (Table16.8).

References

1. Reid C, Brindley P, Hicks C, etal. Zero point survey: a multidis-
ciplinary idea to STEP UP resuscitation effectiveness. Clin Exp
Emerg Med. 2018;5(3):139–43.
2. Kulp L, Sarcevic A, Cheng M, Burd RS.Towards dynamic check-
lists: understanding contexts of use and deriving requirements
for context-driven adaptation. ACM Trans Comput Hum Interact.
2021;28(2) https://doi.org/10.1145/3444947.