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  1. Read the text and make six two-word phrases. Then write the meanings in your language. Use the Glossary or a dictionary to help you.

community ■ information ■ membership■room ■ talk ■ time

  1. personal

  2. trial

  3. chat

  4. small

  5. real

  6. online

Speaking

  1. Work in pairs. Match the emoticons with the meanings and descriptions in the box. Do you know any others?

  1. :( 2 :(( 3 :D 4 :)

5 >:( 6 B) 7 :| 8 :0

shouting ■ I don't care! ■ sad ■ very angry■cool sunglasses smiley ■

laughing ■ very sad ■ happy

Get real

Ask the people in your family what they talk about when they first meet somebody. Take each topic and think of questions in English that you can ask about them. Make a class list of small talk topics and questions.

Netiquette

Before you start

  1. Look at the definition of etiquette. What do you think Netiquette is?

etiquette /'etiket, -ket/ n [U] formal rules of correct and polite behaviour in society or among members of a profession

Reading

  1. Read the Web page about Netiquette and check your answer to Exercise 1. Then write the headings (a-d) above the correct paragraphs (1-4).

Before you start 1

Reading 1

Vocabulary 7

Speaking 7

The desktop Before you start 7

Reading 7

Vocabulary 9

Using a word processor 9

Before you start 9

Reading 10

Vocabulary 12

7. Complete the sentences with words from the box. 12

Writing 17

Word processing: for and again 18

Advantages □ Disadvantages □ 18

The case for and against WORD PROCESSING 18

3 Decide if the sentences are true (T) or false (F). 18

1 Word processors work well with e-mail. T/F 23

Vocabulary 23

4 Match the highlighted words and phrases in the text with the definitions (1-6). 24

1 by hand, not electronic 24

2 the way a program organizes data 24

3 a program used for simple text files 24

4 the code that e-mail uses 24

5 things that a program has, or can do 24

6 a program used for text and graphics 24

Speaking 24

5 Work in groups. Which of these documents would you write by hand and which on a word processor? Say why. 24

a formal letter ■ an informal letter ■an invitation to a party ■ a birthday card 24

■a shopping list ■ an application form ■ a note to your teacher/friend/father 24

■a school report ■ a 'for sale' notice 24

Writing 24

6 Write a short paragraph about some of the advantages of writing with pen and paper. Use the following ideas to help you. Add any other ideas you may have. 24

pen and paper - cheap 24

you can write anywhere (don’t need electricity) 24

don’t need to learn to type 24

handwritten letters - friendlier & more personal 24

Get real 24

Take your paragraph from Exercise 6. Type it into the word processor on the computer you use. Change or add some formatting features, such as the font, bold, italic or underline. Copy and paste the formatted letter into a text editor such as Notepad. Report back to the class on which formatted features did not appear. 24

Storing data 24

Before you start 24

Reading 24

Vocabulary 26

Speaking 26

Get real 26

Before you start 26

Reading 26

Vocabulary 27

Writing 28

Before you start 28

Reading 28

Vocabulary 34

Speaking 34

Before you start 34

Reading 34

Vocabulary 40

Speaking 45

Research on the Internet 46

Before you start 46

Reading 46

Vocabulary 52

Speaking 52

Before you start 52

Reading 52

Jarek, 65 53

Andrea, 39 53

Speaking 60

Writing 60

Before you start 60

Reading 60

Vocabulary 61

Speaking 61

Writing 62

Before you start 62

Reading/Speaking 62

Vocabulary 65

Writing 65

Get real 65

Before you start 65

Reading 65

Vocabulary 71

Vocabulary 73

Get real 74

Before you start 74

Reading 74

Speaking 75

Before you start 75

Reading 75

Writing 77

8 Write two paragraphs on downloading music for free. The first should give the record companies’ and artists’ views and the second should give music listeners’ views. 77

Before you start 77

Reading 78

Vocabulary 84

Speaking 85

8 Work in pairs. Describe the picture. 85

Get real 85

Before you start 85

Reading 85

Vocabulary 86

Speaking 91

Before you start 92

Reading 92

Vocabulary 98

Get real 98

Before you start 98

Reading 98

Vocabulary 105

Speaking 110

Writing 110

Get real 111

Vocabulary 112

Speaking 112

Before you start 112

Reading 112

Vocabulary 118

Writing 118

Before you start 119

Reading 119

Vocabulary 124

Speaking 125

5 >:( 6 B) 7 :| 8 :0 125

Before you start 125

Reading 125

Vocabulary 136

Writing 136

Before you start 136

Work in pairs and discuss the questions. 136

Reading 136

1. Look at the algorithmic flow chart below. Answer the questions. 136

2. Read the text about computer programming. Write the number of the paragraph that gives you the information. 137

Vocabulary 138

Speaking 139

Before you start 139

Reading 140

Vocabulary 145

Speaking 146

Before you start 146

Reading 146

Vocabulary 147

Speaking 147

Before you start 148

Reading 148

Vocabulary 153

Speaking 154

Writing 154

People in the West usually shake hands when they first meet. Good friends in Middle Eastern cultures kiss each other three times on the cheeks. The Japanese bow their heads to show respect and the Thais bring their hands together in front of their face. The online community, too, has its own culture and customs. Good Internet behaviour is called Netiquette.

The Internet is an international means of communication where you can talk to people online. Asking questions is fun but making jokes about people from other cultures can lead to misunderstanding and bad feelings. Sending hurtful or insulting messages, or flames, to people is bad behaviour. Bad language is not cool. Everyone is happy when people are friendly.

Netiquette includes more than good spelling and grammar. Typing in all upper case is bad as it is the same as SHOUTING. Not starting your sentences with capital letters is lazy. Sending e-mails with 'Hello' and 'Thank you' is nice. The Golden Rule is 'Treat others in the same way that you like to be treated.' Remember, real people read what you type!

It is also bad Netiquette to send people spam. This kind of unsolicited e-mail means people have to cancel something that they did not ask for in the first place. When you use Cc: instead of Bcc: you send other people's e-mail addresses without their permission. This is an invasion of their privacy and breaks the Golden Rule.