- •Передмова
- •Company structure
- •Vocabulary exercises and activities
- •Talking points Describing your department
- •Describing the activity of a department
- •Describing the staffing of the department
- •Describing the equipment/ premises of a department
- •Grammar Practice Present Simple – Present Continuous – State verbs – Linking Words/Phrases Relative Pronouns – Relative Adverbs – Position of Prepositions in Relative Clauses – Adverbs of Frequency
- •1. A) Put the verbs in brackets into the correct form of present simple or present continuous.
- •2. Underline the correct form of the verb.
- •3. Put the verbs in brackets into the correct form of present simple or present continuous.
- •4. Underline the correct linking words/phrases.
- •5. Join the sentences using who, which or whose, as in the example.
- •6. Put the adverbs of frequency in the correct position.
- •Test yourself
- •1. Choose the correct item.
- •2. Cross out the unnecessary word.
- •Forms of business in the united kingdom
- •Grammar Practice Past Simple – Past Continuous – Present Perfect Simple – Have gone (to) – Have been (to) – Present Perfect Continuous – The Definite Article – Clauses of Result
- •1. Put the verbs in brackets into the correct form of the past simple.
- •2. Underline the correct form of the verb.
- •3. A policeman asking a witness about an accident he saw. Put the verbs in brackets into the past simple or past continuous.
- •4. Put the verbs in brackets into present perfect simple.
- •5. Fill in the gaps with have/has gone or have/has been.
- •6. Fill in the gaps with the present perfect continuous form of the verbs in the list below. Talk wait work ride
- •7. Underline the correct word(s).
- •8. Fill in the gaps with so, such or such a(n).
- •Test yourself
- •9. Cross out the unnecessary word.
- •Management styles
- •Diagram: Different forms of management styles
- •What type of manager are you?
- •Grammar Practice Used to – Linking Words – Past Perfect Simple – Past Perfect Continuous – Must/Mustn’t/Needn’t – Comparative/Superlative forms
- •4. Put the verbs in brackets into the past perfect or past simple, then say which action happened first.
- •5. Put the verbs in brackets into the past perfect or the past perfect continuous.
- •7. Tick the correct sentence.
- •8. Put the adjectives into the comparative or superlative form.
- •Test yourself
- •1. Choose the correct item.
- •2. Complete each sentence with two to five words, including the word in bold.
- •Meeting a business partner
- •Greetings
- •Leavetaking
- •Closing phrases
- •Illustrative Dialogues
- •Semi-formal, informal
- •Grammar Practice Time Clauses – Future Simple – Be going to – Present Continuous – Time Conjunctions – Type 1 Conditionals – Future Continuous – Future Perfect – Linking Words/Phrases
- •2. Underline the correct word(s).
- •3. Put a tick next to the sentences which are correct (ν)and cross out (χ)the unnecessary word in the sentences that are incorrect.
- •4. Put the verbs in brackets into the correct tense.
- •5. Put the verbs in brackets into the future simple or the future continuous.
- •7. Put the verbs in brackets into the future simple, the future continuous or the future perfect.
- •8. Choose the correct linking words/phrases in bold to join the sentences below.
- •9. Put the verbs in brackets into the future simple or the be going to form.
- •Test yourself
- •1. Choose the correct item.
- •2. Write questions to which the words in bold are the answers.
- •Small talk
- •Small Talk: Conversation Starters
- •Small Talk Practice : At the Office
- •Small talk quiz
- •Talking point
- •Grammar Practice Reported Speech – Say/tell – Reported Statements – Reported questions – Reported Commands/Requests/Instructions – Introductory Verbs – Indirect Questions
- •Rewrite the sentences in reported speech.
- •3. Turn the following questions from direct into reported speech.
- •4. Turn the questions from direct speech into reported speech. (At the shop)
- •5. Complete each sentence with two to five words, including the word in bold.
- •6. Complete the following indirect questions.
- •7. Fill in the gaps with introductory verbs in the list in the correct form. Order invite admit threaten deny beg offer command complain
- •8. Turn the following sentences into reported speech.
- •Test yourself
- •Business trip
- •How you scored:
- •Grammar Practice The Passive – Changing from Active to Passive – Questions in Passive – As – Like
- •1. Choose the correct answers (Active or Passive).
- •2. Put the verbs in brackets into a suitable passive tense.
- •3. Choose the best way of continuing after each sentence.
- •5. Rewrite the following in the passive.
- •8. Fill in the gaps with as or like.
- •Telephoning
- •Incoming Calls:
- •Telephone - connecting quiz
- •Telephone - wrong number quiz
- •Telephone - appointments quiz
- •Comprehension сheck and vocabulary exercises
- •Grammar Practice The Modals
- •2. Permission: can, could, may, might, be allowed to. There are mistakes in some of these sentences. Find the mistakes and correct them.
- •3. Obligation and necessity . Re-write the sentences using the words in brackets.
- •4. Complete each sentence using the most suitable word in the box. Must have to have to had to having to have to
- •5. Needn't have and didn't need to. There are mistakes in some of these sentences. Find the mistakes and correct them.
- •6. Obligation and advice. Choose the most suitable answer — а, в or с
- •7. Possibility: may, might, could. Re-write each sentence making it unsure. Use the words in brackets.
- •8. Possibility: can. Complete the second sentence so that it has a similar meaning to the first sentence. Use can or may.
- •9. Probability: should, ought to. Re-write each sentence making it probable. Use the word in brackets.
- •10. Deduction: must, can't. Complete the sentences. Use must or can't and the correct form of the verb in brackets.
- •11. Requests, offers and suggestions. Write what you could say in these situations using the words in brackets.
- •Test yourself
- •1. Review of possibility, probability and deduction. Choose the correct answer(а, в or c).
- •2. Review of permission and obligation. Choose the most suitable answer (а, в or с)
- •Texts for reading
- •1. The Spirit of an Organization
- •In his service
- •2. Ten Effective Job Search Strategies
- •3. Multitasking.
- •4. International Business
- •5. We Europeans
- •6. Internet
- •Appendix 1
- •Irregular Verbs List
- •Verb to be
Talking points Describing your department
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Describing the activity of a department
My department deals with/ is responsible for marketing/administration, etc.
We organize tests/ studies/ research.
We work with customers/ suppliers/ subsidiaries/ other companies in the group.
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Describing the staffing of the department
There are …. people in the department.
Pierre Ducros is in charge of the department.
I am one of the managers/ technicians/ secretaries/ engineers.
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Describing the equipment/ premises of a department
We have a large office/ three laboratories/ a small building.
We use computers/ fax / email a lot.
We have a well equipped laboratory/ a lot of technical equipment.
Think about your department or a department you would like to work in. Draw an organization chart for it. Use the language from the Language Note above to give a short presentation about your department.
Speak on the following:
1. List the purposes of an organizational chart.
2. Describe why it is important for an employee to report to only one supervisor.
3. In many businesses today an employee may have two supervisors. If you had two supervisors, with each supervisor asking you to perform a different task and both wanting them completed by the end of the day, describe how you would handle this situation (in a complete paragraph).
4. Describe what authority, if any, you have at your place of business.
5. Draw the organizational chart for your place of employment. (Use additional sheets as necessary.)
6. In groups discuss the differences among the various organizational charts that your classmates drew. (How are they different, why are they different, etc.). Share your conclusions with the rest of the class.
TEST
!. Read the text describing company structure. Then choose the correct answer to the questions.
SBS stands for Siemens Business Services. It is a division of the famous German company Siemens. It is only five years old but is already responsible for a considerable part of Siemens’ turnover. How? Siemens had the idea in 1995.A whole department of Siemens was at the time responsible for the information and communication activities of Siemens. The idea was to offer this service not only inside the company but outside too. SBS is now one of the world’s leading providers in the area of electronic business solutions and services.
Friedrich Froeschi is the CEO and SBS is now an independent division with 33,000 employees in 88 countries and turnover of 5.8 billion Euros. One of its largest customers is the British government. SBS organizes and manages the passports and national savings accounts for Britain. In Europe its main competitors are IBM, Cap Gemini and EDS. With growth in this marker of at least 15% the future looks bright for this German service company.
1 .What is the activity of SBS?
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electronic engineering
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printing
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database management
2. Which company does Friedrich Froeschi manage?
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Siemens Business Services
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Siemens
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IBM
3. One of its largest customers is:
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EDS
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SBS
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The British government
4. 5.8 billion Euros represent:
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Siemens turnover
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SBS’s turnover
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SBS’s profit
5. SBS manages electronic services for:
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IBM
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British passports
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88 countries
6. SBS is :
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a branch of Siemens
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a department of Siemens
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a division of Siemens
2. Find words in the Siemens text which match these definitions.
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a computer application for keeping records -……………..
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annual sales -……………
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clients -……………
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companies in the same market -……………
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a document for travelling from one country to another -………….
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an increase -………………
3. Look at the list of words. Match pairs of words as in the examples to make the expressions defined below.
sales, office, stock, head, site, annual, human, market, parent, public, company, research, resources, director, relations, development, marketing, managing, production, turnover
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a department in charge of finding new ideas…………………………………..
e. g. research + development = Research and Development (department)
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a person in charge of a company…………………………………..
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a firm which owns subsidiaries ………………………………………..
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a department in charge of finding and increasing the number of customers ………………….
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a factory or a plant ……………………………………………………
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department in charge of recruitment, training and personnel…………………………………
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the administrative and the central building of a company……………………………………
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the value of a public company is quoted here…………………………………………………
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the total sales of a company for a year………………………………..
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the department of a company which is in charge of external communication…………………