Beverages

1. Cafe au Chocolat (French) ___________________ $ 1.75______________

2. _________________________________________ ___________________

3. _________________________________________ ___________________

4. _________________________________________ ___________________

5. _________________________________________ ___________________

 Speaking

1. Do you think the restaurant business is an easy business? Why, or why not?

2. What is the best restaurant you know? Why?

3. Do you want to own a small business and make $20,000 a year or work for a large business and make $90,000 a year?

4. What are the most important things to think about when you start your own business?

 Reading

Read the report and fill in although, firstly, secondly, finally and however, then mark the sentences which follow as T (true) or F (false).

Introduction

The purpose of this report is to assess the new Blue Moon restaurant in Abbington’s city centre, which I visited on May, 14.

Food and Prices

The menu at the Blue Moon is rather boring for vegetarians as there are only a few salad and pasta dishes to choose from. 1) …………………, there are plenty of delicious dishes for those who eat meat. I ordered the grilled chicken with Basmati rice. The chicken was very tasty, but the rice was rather cold. I also thought that the Blue Moon was rather expensive.

Service

The staff at the Blue Moon were friendly and helpful. Even though my guest and I asked a lot of questions, our waiter remained polite and patiently explained many dishes to us. 2) ……………… it was very busy on the night I visited the Blue Mon, the service was still fast.

Atmosphere

The comfortable seating, lovely furnishings and live piano music helped to give the Blue Moon a relaxing atmosphere. The excellent food and service definitely made our evening pleasurable.

Conclusion

The new Blue Moon restaurant in Abbington’s city centre is, on the whole, a wonderful place to dine. However, I think the manager should make a few changes. 3) ……………, she should have a wider selection of vegetarian dishes, so that all customers are satisfied. 4) ……………, she should make sure that all hot dishes are served hot. 5) ……………., she should lower the prices to give everyone a chance to visit fabulous new restaurant.

1. The menu is great for vegetarians……………………...

2. The restaurant was rather expensive……………………

3. The staff were rude. ……………………………………

4. The restaurant is a wonderful place to dine…………….

Pre-reading

What should a good fast-food restaurant have? Put a tick () for the good points, and cross () for the bad points. Then, choose the points you think are most important and talk about them, as in the example.

Firstly, a good fast-food restaurant should have…. Secondly, it should have…. Thirdly, it should have…. However, a good fast-food restaurant should definitely not have….

• a varied menu

• fast service

• dirty toilets

• delicious food

• a wide choice of vegetarian dishes

• high prices

• helpful, friendly staff

• smart uniforms

• slow service

• good music

• clean tables

• rude waiters

• comfortable seating

• a no-smoking policy

 Reading

a) Mr Harris visited Monty’s fast-food restaurant to write a report about its good and bad points. Read this report and fill in the missing headings from the list.

• Food & Prices

• Atmosphere

• Introduction

• Conclusion

• Service

b) What good/bad points does Mr Harris mention in his report? What solutions does he suggest? Which modal verb does he use for his suggestions?

1 …

The purpose of this report is to assess the new Monty’s fast-food restaurant in Chester, which I visited on June, 28.

2 …

There is a varied menu at Monty’s which includes a wide choice of vegetarian dishes and five types of delicious hamburgers. I tried the Mexican Sizzer – a spicy hamburger with chilli sauce in a soft, white bread roll. It was very tasty. However, it was rather cold. I also thought that Monty’s was a bit too expensive.

3 …

The Monty’s staff were helpful, friendly and polite during my visit. They looked very smart in their clean uniforms. Unfortunately, the service was rather slow and one of the cashiers gave me the wrong change.

4 …

The friendly staff, good music, clean tables, and comfortable seating all helped to give Monty’s an excellent atmosphere. The new no-smoking policy is also a good idea, and it made my meal at Monty’s a very pleasurable experience.

5 …

The new Monty’s restaurant in Chester is, on the whole, a great success. However, I think that the manager should make a few improvements. Firstly, he should make sure that all hot dishes are hot when they go out to customers. Secondly, he should lower the prices, as they are too high for a fast-food restaurant. Finally, he should improve staff training, so that the staff work faster and make fewer mistakes.

Read the sentences and decide whether the following statements are true (T) or false (F).

1. There is a varied menu at Monty’s.

2. Monty’s was a bit too cheap.

3. The Monty’s staff were helpful, friendly and polite.

4. The new no-smoking policy is also a bad idea.

5. The manger should make no improvements.