2 Курс 1 семестр

1. What kind of organizations do we come into contract with daily and why are organizations so important for us?

2. How do people feel about organizations and what is the reason for the existance of organizations?

3. What kind of behavior is typical for organizations and why do organizations influence our behavior?

4. What are the most urgent concerns which have given rise to the study of organizational behavior?

5. What is the definition of organizational behavior and what disciplines is organizational behavior based on?

6. How does humanistic orientation of organizational behavior manifest itself? What do they mean by humanistic orientation of organizational behavior?

7. What levels of analysis should one identify when studying organizational behavior and why?

8. What are the reasons for organizational behavior being performance -oriented?

9. Is organizational behavior a theoretical or practical discipline? Who is going to benefit most of the development of this discipline?

10. What types of behavior is it necessary to analyze to manage individuals and groups?

11. Why is the job of a manager hard and exciting?

12.What kind of person should a manager be?

13. What types of managers work in a large firm?

14. What kinds of reports can you mention?

15. What are the main stages of writing reports?

16. What are the advantages and disadvantages of meetings?

17. What's the purpose of an agenda at the meeting?

18. What papers do you need to apply for a job and to give a good impression?

19. What do you mention in your CV in the letter of application?

20. What are the main aims of interviews?

21. What sort of person should an interviewer be?

22. What sort of perks do people receive at their jobs?

23. What type of relations can there exist between an employee and a manager?

24. What is the main function of trade unions?

25. Why is a collective bargaining important and beneficial for the employees?

2 Курс 2 семестр

1. How are work groups created and why?

2.What's the difference between formal and informal groups?

3.How can informal groups affect organizational behavior?

4.What can the interaction of groups result in?

5.What are the attitudes to power in a society?

6.What are the main sources of manager's power?

7.What is the definition of an organizational structure?

8.What are the two important aspects of organizational structure?

9.What is job design?

10.What's the an organizational design?

11. What are the main processes of organization?

12.Why is an adequate communication process vital for the survival of an organization?

13. What is the role of information in an organization?

14.What does the quality of decision making in an organization depend on?

15.What types of decisions are made in an organization?

16.What's the role of performance evaluation in management?

17. What are the goals of an employee entering an organization and what goals does an organization pursue when employing an individual?

18.What is socialization?

19.Why is the knowledge of communication process very important for a manager?

20.What can a breakdown in the process of communication result in?

21.What is necessary for communication to be effective?

22.Who is a communicator in the process of communication?

23.What is the role of an encoding process?

24.In what way can the unintended messages be sent?

25.How can organizations provide information to their employees?

26.What is necessary for the process of communication to be completed?

27.What does interpretation of the message depend on?

28.What are direct and indirect means of feedback?

29.What does the term noise mean?

30.What physical cues can you mention? Why are they important in the process of communication?

31.What other factors besides physical cues can influence the interpretation of the message?

32.Why is the knowledge of nonverbal messages essential to managers?

33.What are the most common forms of down ward communication?

34.What are the most common forms of upward communication?

35.What is efficient upward communication necessary for?

36.Why is horizontal communication important?

37.In what situations is diagonal communication important?