Вопросы к зачету (экзамену)

Направления:

«Менеджмент»,

«Государственное и муниципальное управление»,

«Управление персоналом»

1 курс 1 семестр

1. How do people usually travel when they go on business?

2. What’s the fastest and the most comfortable way of travelling?

3. Who helps you to bring your luggage to the train compartment?

4. What is unusual about the traffic in London?

5. What foreign countries have you been to?

6. What European cities are centers of tourism?

7. What’s your idea of an ideal hotel?

8. What sort of hotels are the best for holding business talks?

9. Whom do you ask about accommodation at the hotel?

10. What’s the most famous museum in London (in St. Petersburg)?

11. What are the most important sights in St. Petersburg?

12. What’s the shortest way to the Hermitage?

13. Whom and how do people ask to tell them the way if they are strangers in a town?

14. Do you enjoy sightseeing?

15. How do you know where and when to cross the street?

16. What’s the population of London (St.Petersburg)?

17. Is it better to live in an old or a new district?

18. How do you get to the Institute?

19. By what mail can one send a letter?

20. Where can one buy stamps, envelopes, etc.?

21. Where are the best seats in the theatre?

22. What sort of films are popular with the young people (with elderly people, with children)?

23. What’s the climate like in St.Petersburg?

24. What kind of holidays do you enjoy?

25. What resorts are the most popular in this country?

26. What do you enjoy doing on holiday?

27. How often do you go to the movies?

28. Which do you prefer: to go to the movies or to watch TV at home.

29. Where can one find out about the range of goods of the firm?

30. How does one check the quality of goods?

1 Курс 2 семестр

1. Why should organizational behavior follow the principles of human behavior and what should all the managers know about their employees?

2. Why should a manager be concerned with every person working for him and what can happen if managers ignore some laws and principles of prychology?

3. Why do certain roles appear in organizations and what is the position of a middle manager?

4. Would you like to take up the job of a middle manager and what is good/bad about it?

5. Why is it impossible to identify all the factors influencing individual behavior and what is the main idea and advantage of contingency approach ?

6. What kind of people would willingly use contingency approach and what sort of people will resent it?

7. What are the major processes in organizations and why is it vital to be aware of all the processes in organizations?

8. Which type of behavior is Japanese management focused on nowadays and why are the Japanese firms likely to pay more attention to organizational process factors?

9. Why is it vital for a manager to be good at understanding individual behavior and what are the four factors influencing individual behavior in organizations?

10. Where can one get reliable information on various individual characteristics andwhich characteristics have become increasingly important for managers lately?

11. What is the range of individual characteristics a manager should know?

12. What are the objectives of the motivation theory and how is motivation related to the performance?

13. Is there a generally accepted theory of motivation and why is motivation theory so important for managers?

14. How does an organization reward system influence an individual performance and what are the most common types of rewards?

15. How can performance provide employees with rewards?

16. What are some usual symptoms of stress?