- •Contents
- •VIII. 84
- •Предисловие Цель и содержание курса
- •Part I Functional English
- •Introducing and meeting people
- •Remember the Language for
- •Introducing Replies
- •Parting
- •Practice
- •Agreeing; Disagreeing
- •Remember the Language for
- •Practice
- •Making an apology and expressing regret
- •Giving a reason and responding
- •Expressing thanks and saying goodbye
- •Practice
- •Making and responding to requests
- •Remember the Language for
- •Practice
- •Making suggestions
- •Remember the Language for
- •I. Making a suggestion to a friend
- •II. Making a suggestion to a business client, etc.
- •Practice
- •Confessing ignorance.
- •Practice
- •Likes, dislikes and preferences
- •Remember the Language for
- •Practice
- •Exchanging information about occupations.
- •Remember the Language for
- •Practice
- •Drawing attention to news and expressing reactions
- •Remember the Language for
- •Practice
- •Argument: for and against
- •Remember the Language for
- •Practice
- •Asking for a repetition or an explanation
- •Remember the Language for
- •I. Missing part of an announcement and asking to help
- •II. Asking to explain
- •Practice
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Remember the Language
- •Practice
- •2.Replies
- •Instructions, orders, advice
- •Instructions, orders, advice
- •Worry, anxiety, uneasiness, misgiving
- •Remember the Language for
- •Remember the Language for
- •Remember the Language for
- •Reference notes to part I
- •Introducing and meeting people
- •Agreeing; disagreeing
- •Asking for a repetition or an explanation.
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Instructions, orders, advice
- •Part II Real-life Situations At a Restaurant
- •Practice
- •Vegetables
- •Getting something to eat.
- •At a fast food restaurant.
- •At a coffee shop
- •How to order a meal at a small restaurant
- •At a Hotel
- •Practice
- •Checking in
- •Calling the front desk
- •At a Shop
- •Practice
- •Shopping.
- •At the hotel reception desk
- •In a department store
- •Buying clothes
- •At a Bank
- •Practice
- •Asking for a change
- •Replacing traveleers checks
- •At the Airport
- •Practice
- •How to make airline reservations
- •At the check-in counter
- •Going through the security check
- •Transport
- •Practice
- •Taking a taxi
- •Renting a car
- •At a railroad station
- •At the Information Agency
- •Practice
- •Calling a travel agency
- •At an information desk
- •At a ticket window
- •At a tourist information center
- •Part III Business Conversations
- •To promote – повышать в должности
- •Curriculum Vitae: Anne Brooks
- •History
- •Rsa Shorthand 100 wpm 1994
- •Part IV Written Communication
- •1.The layout and parts of a business letter
- •Practice
- •Practice
- •Practice
- •Practice
- •3.Requesting action, information, apologizing.
- •Practice
- •Practice
- •4.Making a complaint, making a point, warning
- •Practice
- •Practice
- •Practice
Making and responding to requests
Высказать просьбу и среагировать на просьбу
Remember the Language for
Making a Request Высказать просьбу |
Complying Исполнить просьбу |
Refusing politely Отказать в просьбе |
Could you … ? Will you (please) … ? Do smth, will you? |
Sure. Certainly. Yes, of course. O.K. I will. With pleasure. |
I'm afraid, I can't. I wish I could. Sorry, I can't. |
Practice
I. Change the orders into polite requests.
Model: Hold the line.
Will you hold the line, please?
Hold the line, will you?
Pick me up at the office.
Buy some CDs.
Show me round.
Develop the pictures.
Answer the phone.
II. Ask someone to do things for you:
Model: see you home. Will you see me home?
Remind you to call Nick; call you up at the office; give you a lift; do the translation; keep a seat for you.
III. React to the following requests using:
Certainly! Of course! Most willingly. |
Here you are. All right (I will). I'm afraid, I can't. Sorry, I can't. |
May I have a word with you?
Give me a telephone directory, will you?
Could you give me a form to fill in?
Could you spare me a moment?
Will you put our names on the list?
Will you please pass me the reference book?
Will you give me a lift to the station?
Will you call me at 6?
Test
Find English equivalents.
А. 1. Не могли бы вы подвезти меня? 2. Охотно. В. 1. Извините за беспокойство, но не могли бы вы передать мне словарь? 2. Разумеется. С. 1. Позвоните мне в 6, пожалуйста. 2. Боюсь, что не смогу. D. 1. Не могли бы вы помочь мне с переводом? 2. К сожалению я не могу. Е. 1. Проводите меня домой, пожалуйста. 2. С удовольствием. F. 1. Не могли бы вы дать мне бланк для заполнения? 2. Вот, пожалуйста. |
a)Call me at six, will you? b)Could you give me a form to fill in? c)Could you give me a lift? d)Will you please see me home? e)Could you help me with the translation? f)I hate to bother you, but could you pass me the dictionary? g)Here you are. h)With pleasure. i)I am afraid, I can't. j)Certainly. k)Most willingly. l)I wish I could. |
Making suggestions
Высказать предложения
Remember the Language for
I. Making a suggestion to a friend
Высказать предложение другу
Why don't we (go) How / What about (going)
Let's (go) We could (go) I suggest we (go) |
(to London on Saturday)?
(to London on Saturday). |
Agreeing… … and responding
Согласиться отреагировать
Yes, that's a great (marvelous) idea! |
Good. Now let's (look up the train times) |
Disagreeing… … and responding
Не согласиться отреагировать
No, I don't think so. |
Well, have you got any other ideas? |